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LIVE CHAT SOFTWARE


CHAT SOFTWARE DESIGNED TO GET YOU MORE LEADS & HAPPIER CUSTOMERS

 * Delight visitors with instant help
 * Engage your customers proactively
 * Close sales faster
 * Access delightful reports & analytics
 * 50+ Powerful integrations
 * Chatbot for 24x7 Support Automation

Get Started Free Get a Demo
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RATED #1 LIVE CHAT SOFTWARE

Previous

Top Ranked: Quality Choice Solution, Crozdesk

Winner: Trusted Vendor Awards, Crozdesk

Winner: Best Live Chat Software, Limelight

Winner: Great User Experience Awards, CompareCamp
Winner: High Performer Asia Winter 2022
Winner: High Performer Asia Winter 2022

Leader: Best Customer Chat Software Awards, Crozdesk

Winner:Top Customer Chat Software 2021

Winner: Great User Experience, FinancesOnline

Top Rated: Live Chat Software, Softwareworld

Top Ranked: Quality Choice Solution, Crozdesk

Winner: Trusted Vendor Awards, Crozdesk

Winner: Best Live Chat Software, Limelight

Winner: Great User Experience Awards, CompareCamp
Winner: High Performer Asia Winter 2022
Winner: High Performer Asia Winter 2022

Leader: Best Customer Chat Software Awards, Crozdesk

Winner:Top Customer Chat Software 2021

Winner: Great User Experience, FinancesOnline

Top Rated: Live Chat Software, Softwareworld

Top Ranked: Quality Choice Solution, Crozdesk

Winner: Trusted Vendor Awards, Crozdesk

Winner: Best Live Chat Software, Limelight

Winner: Great User Experience Awards, CompareCamp
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DELIGHT VISITORS WITH INSTANT HELP


RESOLVE ISSUES FASTER USING LIVE CHAT SUPPORT SOFTWARE



Our live help software helps your operators reach customers instantly. With live
chat, operators can view what visitor is typing to respond faster and even
transfer chat to other members for faster resolution. Operators can use
features, such as canned responses in live support software to offer real-time
quality answers. You can also add self-help articles in chat widget for instant
help.

 * Easily transfer chats
 * Anticipate customer questions

 * Answer faster with canned responses
 * Add self-help articles

1.53


ENGAGE YOUR CUSTOMERS PROACTIVELY


MAKE PRODUCT ANNOUNCEMENTS & SEND PERSONALIZED GREETINGS TO ENCOURAGE ENGAGEMENT
WITH LIVE CHAT SOFTWARE


5.07

Enhance user experience with our proactive live chat software. Welcome visitors
with chat invitation pop-ups or customized operator greetings to boost
engagement. Add announcements to notify website visitors about upcoming
products, features, and service updates using our live support chat for the
website. Enable your support team to engage potential leads by giving product
tours.

 * Set chat invitation pop-up
 * Set individual operator greetings
 * Add announcements
 * Give product tours


CLOSE SALES FASTER


INITIATE CONVERSATIONS & IDENTIFY NEW SALES OPPORTUNITIES



Install our online live chat solution to monitor visitors on key pages to
personalize their journey with your brand. Configure chat routing rules in
pre-chat form to automatically connect visitors to right departments.

Store potential leads to your favorite CRM platforms like Microsoft Dynamics,
Salesforce, and more, and enable your sales team to close more sales faster with
our live chat support software.

 * Monitor visitors on key pages
 * Set chat routing conditions

 * Capture visitor details with pre-chat form
 * Store leads in your favorite CRM

3.50


CHATBOTS FOR 24/7 AUTOMATION


EASILY BUILD CHATBOTS THAT GROW LEADS & SALES, BOOK APPOINTMENTS & AUTOMATE
SUPPORT


3.50
Chatbot to Automate Support

AI chatbot helps support operators 24x7 & reduces tickets by 35%

Grow Sales & Leads

Create human-like interactions that build experiences and convert.

Build Chatbots In Minutes

Make changes to the flow with absolutely no coding skills required.

Watch: How ProProfs Can help you automate customer service
Get Started - It's FreeLearn More About Chatbot


DELIGHTFUL REPORTS & ANALYTICS


MEASURE CUSTOMER HAPPINESS, OPERATOR PERFORMANCE, & IDENTIFY ISSUES BEFORE THEY
SURFACE



Track unlimited chat data with access to in-depth reports and analytics with our
live chat customer service software. Using our customer service platform, admins
can access the supervisor dashboard to monitor individual operator performance
and customer ratings. Analyze summary reports to track total chats, rated chats,
missed chats, response time and more. Integrate Google Analytics with live chat
software to monitor leads goal data and website traffic.

 * Access supervisor dashboard
 * Monitor summary report

 * Track customer ratings
 * Check operator performance reports

1.34


50+ POWERFUL INTEGRATIONS


CONNECT PROPROFS CHAT SOFTWARE WITH YOUR FAVORITE APPS & MEET YOUR CUSTOMER
SERVICE GOALS


0.48

ProProfs plays seamlessly with others. Sync our customer service platform with
your favorite tools and platforms. With 50+ integrations, we help you add our
free live chat software to famous eCommerce and CMS platforms to offer instant
support. Create a support bundle with our native apps like ProProfs Knowledge
Base, ProProfs Help Desk, ProProfs Survey Maker, and ProProfs Training Maker to
improve customer service experience ten-folds.

 * Create your support bundle
 * Update email marketing contact list
 * Add chat to your eCommerce platform
 * Offer instant help at CMS platform


OUR DELIGHTED CUSTOMERS


HERE’S WHAT CLIENTS THINK OF PROPROFS CHAT


Anything that helps us communicate better with our customers improves our
revenue.
Charlie Hueni,
VP, Purchasing & Sales,
HorseSaddleShop
Read Full Story
With live chat, our guests know that we are accessible and will take care of
their needs.
Carol Tiffany,
Proprietor,
Lazy Cloud
Read Full Story
With ProProfs Chat, we can communicate with overseas clients who cannot call us.
Mitchell Bank
Founder,
MilitaryCruiseDeals
Read Full Story


TESTIMONIALS



 * > Everyone should give it a try!
   
   > I love ProProfs user experience. The interface is easy to use yet packed
   > with powerful settings.
   
   
   Professor Daniel Stein,
   
   Director of Technology Initiatives, Touro College

 * > Excellent Customer Service!
   
   > ProProfs support is one of the best I have experienced. They truly care
   > about their customers and deliver resolutions fast.
   
   
   Bill Wisell,
   
   Health Licensing Coordinator, Nebraska Department of Human and Health
   Services

Get Started - It's FreeGet a Demo
We believe software should make you happy.

Our chat software is easy to use and backed by awesome support. Call us, chat
with us, use our knowledge base or open a ticket and we'll get right back to
you!


WE ARE MAKING A DIFFERENCE FOR MILLIONS LIKE YOU



X

Get Started - It's Free Get a Demo



PRESS & RATINGS


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SIGN UP FOR A 15-DAY FREE PROPROFS CHAT TRIAL!


START DELIVERING SUPPORT 24X7 & GROW YOUR SALES BY UP TO 200%

Get Started Free Get a Demo
Resources
 * 11 Best Live Chat Software in 2022
 * 20 Best WordPress Live Chat Plugins for 2022
 * 15 Best Live Chat Apps for Shopify Store
 * How to Grow Leads With Live Chat Software
 * Benefits of MS Dynamics & Live Chat Integration
 * How to Install Live Chat on a WordPress Website
 * All Resources

Solutions
 * Live Chat for Customer Service
 * Live Chat for Sales
 * Live Chat for eCommerce
 * Live Chat for Lead Generation
 * Live Chat for WordPress
 * Enterprise Live Chat
 * All Solutions

Comparison
 * LiveChat Inc Alternatives
 * Tawk.to Alternatives
 * Intercom Alternatives
 * Olark Alternatives
 * Pure Chat Alternatives
 * Zendesk Chat Alternatives
 * Drift Alternatives
 * All Comparison

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