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Submission: On January 06 via api from SG — Scanned from GB
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You need to enable JavaScript to run this app. BACK HELP What are the T&C's? BTCOIN FROM BALATAM RISK FACTORS AND TERMS & CONDITIONS RISK FACTORS You should read the Frequently Asked Questions and Terms and Conditions in full before deciding whether to buy BTcoins and bear in mind the risks of buying value-based coins, such as: * The value of BTcoins is backed by BalaTAM, if you purchase BTcoins and BalaTAM ceases to operate, you might not get your money back. * Before deciding, think about whether purchasing BTcoin is right for you and don’t purchase more than you can afford. * If you purchase BTcoins in a currency other than your own and then choose to return them within the 14-day period, the refunded amount may not be the same as the purchase price in your own currency. * Factors outside of BalaTAM’s control (e.g., commodity prices, regulation) may affect the operational costs and thereby increase the price of their products. * BTcoinholders are not secured debt holders and BTcoinholders could find their entitlement to the proceeds of a liquidation reduced or nil. Terms and Conditions 1. Information On Who We Are And This Agreement 1.1. These terms and conditions apply to value-based coins issued by TJCLC & FRIENDS PTE. LTD t/a BalaTAM, whose registered office is at, 23A NEIL ROAD, SINGAPORE 088815, Uen: 201415643H. 1.2. BTcoins are issued by BalaTAM Ltd. In this agreement, “We”, “Us” or “Our” refers to BalaTAM. “You” or “Your” refers to the individual purchasing or using the BTcoin in question. 1.3. The production of BTcoin and the technology systems required to operate the associated BTcoin programmes are provided by BalaTAM. BalaTAM also provides customer support for BTcoins as set out in section 13 below. 1.4. This document sets out an agreement between You and Us governing the possession and use of your BTcoin. This agreement will last for a period of 10 years, starting on the date that the BTcoin was purchased. This agreement and all communications between You and Us shall be in the English language. You must be old enough to enter a commercial contract in the country where you are buying BTcoins when you buy BTcoins. 1.5. By purchasing or using a BTcoin You are indicating to Us that You agree to all of the terms and conditions in this agreement. It is the responsibility of the purchaser to inform the intended coin holder that usage of the BTcoin is subject to these terms and conditions. 2.Our BTcoin Product 2.1 A BTcoin is a value-based coin which provides discounts and loyalty scheme benefits to BTcoinholders as set out in Schedule A. It can be purchased by using Stripe via a web app; 2.2 You may purchase BTcoins in any country but must purchase them in Singapore Dollars (SGD). Currency conversions (where required) will be done by your bank at the time of purchase on your behalf. 2.3 The purchase of A BTcoin is the purchase of a means of payment; it does not constitute a deposit. You will not earn interest on your BTcoin, however you may be eligible for additional reward opportunities from BalaTAM while you hold your BTcoins see appendix A. 2.4 Your BTcoin(s) will be loaded into your account and you will be able to access your account through a free BalaTAM mobile and web application that must be downloaded to your mobile telephone and / or desktop. 3.Identification Requirements 3.1. Usually, you will only be required to provide an email address and payment details to purchase BTcoins and to use BTcoins to purchase BalaTAM Ltd products in their store(s). However, we may ask for personal information and evidence of Your identity before we issue a BTcoin to You. We do so to combat fraud, money laundering and other financial crime. We also use this information to identify You and Your BTcoin if it is lost or stolen. We only keep this information for as long as necessary and for the purposes described. 3.2. If You fail to provide Us with the requested evidence of identity, or if at Our sole discretion We are not satisfied with the evidence You have presented to Us, We reserve the right not to issue BTcoin(s) to You. Our decision shall be final, and We shall not be obliged to provide a reason for refusing to issue BTcoin(s) to You. 3.3. In the event that You elect to purchase BTcoin(s) online, We may carry out electronic identification checks to verify Your identity. 4.Data Protection 4.1 We are committed to ensuring that all of the personal information We hold is secured, protected and used responsibly at all times. We comply with current data protection legislation; for further information relating to data protection matters, please refer to Our Data Protection and Privacy Statement which can be found in the FAQ section of the BTcoin web app. 4.2 Some of the information we collect is provided when you buy or sell BTcoins. This may include your first and last name, username, password, email address, postal address, phone number, payment information, location of purchase, gender, date of birth, and, when you exchange your BTcoins, your identification information, as well as any other information you give us. You may also permit us to access information directly from your device, such as information in the “contacts list”. 4.3 Some information is collected automatically, including when you access our mobile and web applications. This information includes: 4.3.1 information about your device which may include what type of device you are using, your operating system, your internet service provider, your domain name, your IP address, your device and mobile ad identifiers. 4.3.2 information about the location of your device, including GPS location, for the purposes of enhancing or facilitating our services. 4.4 The data we collect above is to help foster our community and provide You with relevant benefits in the future. 5.How To Use Your BTcoin/p> 5.1. You, or the person to whom you have gifted BTcoins, must be legally entitled to purchase BalaTAM Ltd products in the location where you are buying them at the time of purchase. 5.2. We will be entitled to assume that a transaction was authorised by You where: 5.2.1. You make purchases on our website. 5.3. The BTcoin(s) may be used to pay for BalaTAM Ltd products in full. Purchases of BalaTAM Ltd products must be made using BTcoins 6.Restrictions On Use Of BTCoin 6.1. A BTcoin may only be used to make payments for products with BalaTAM Ltd. 6.2. A BTcoin may not be topped up after use, you would need to purchase additional BTcoins. 6.3. A BTcoin cannot be used to withdraw cash via ATMs, banks, or other institutions. 6.4. A BTcoin may not be used to purchase foreign currency or cryptocurrency (where accepted); 6.5. A BTcoin is not permitted to be used for the purpose of purchasing Our BTcoins. 6.6. A BTcoin is not: 6.6.1. Linked to a bank account, 6.6.2. A cheque guarantee card, 6.6.3. A charge card; or 6.6.4. A credit card. 6.7. A BTcoin balance does not attract interest (but see section 2.2 above and appendix 1 where BalaTAM Ltd sets out details of any current additional rewards for BTcoinholders); 6.8. A BTcoin is neither permitted nor suitable to be used for the purposes of identification. 6.9. A BTcoin may not be used for pre authorised regular payments, for gambling, or for any illegal purposes; 6.10. We may restrict use of Your BTcoin if: 6.10.1. We suspect that the BTcoin is being used for, or is in any way associated with, fraudulent or other illegal activities. 6.10.2. We believe You have breached, or otherwise failed to comply with, these terms and conditions; or 6.10.3. In the event of exceptional circumstances which prohibit the normal operation of the BTcoin. 7.Managing Your BTcoin 7.1. The balance available on the digital wallet will be reduced by the value of each payment that is made using the UrbanJerseyCoin. 7.1. The balance available in your mobile and web application will be reduced by the value of each payment that is made using the BTcoin. 7.2. You may check the available balance on Your BTcoin or view a statement of recent transactions by checking your mobile and web application balance in the web app. 7.3 You are responsible for all contractual, regulatory and tax implications of your purchase or sale of BTcoins. 8.Expiry Of The BTcoin And Your Right To Redeem 8.1. Your BTcoin will cease to be valid ten (10) years from the date upon which it was issued. We refer to this date as Your BTcoin’s expiry date. On the expiry date Your BTcoin will be extinguished, and You will no longer be entitled to use it. Any balance remaining on your BTcoin at the expiry date will be reissued as new BTcoins with the same value at the then current rights and conditions applicable to BTcoins on that date. 8.2. If You are uncertain as to the expiry date of Your BTcoin, please contact Customer Services in accordance with section 12 below or check your mobile and web applications. 9.Cancelation Period And Refund Procedure For Purchase Of BTcoin 9.1. The original purchaser of the BTcoin is entitled to a fourteen-day cooling off period when purchasing BTcoins. If You are the original purchaser and You wish to cancel the BTcoin in question you will need to seek the refund via the mobile and web applications before 23.59 on the fourteenth day of the first purchase. Any funds returned to the original purchaser under this section 9.1 will be refunded to the same account from which you purchased the BTcoins. You will therefore be liable to any difference in currency exchange between the purchase price and the refund amount. If You exercise Your right to a refund under section 8.1 above, We will interpret this as Your withdrawal from this agreement and where possible We will retain the BTcoin. 10.Keeping Your BTcoin And Details Safe 10.1. You are responsible for keeping Your BTcoin and the associated details safe. You must take all reasonable steps to avoid the loss, theft or misuse of the BTcoin, your mobile and web applications and the associated log in details. Do not disclose details associated with the BTcoin or your mobile and web applications to anyone except where it is absolutely necessary. For example, when carrying out a transaction or when passing the BTcoin to another individual as a gift or gesture. 11.Lost, Stolen, Damaged Or Hacked BTcoin, Mobile And Web Applicaitons Or Online Account 11.1. If Your BTcoin mobile and web applications are lost, stolen, damaged or hacked We encourage You to contact Customer Services in accordance with section 13 below at the earliest reasonable opportunity. We may ask that You provide a variety of details to confirm that You are the authorised holder of the BTcoin(s). Following completion of this verification process, (if required), We will block Your BTcoin(s) mobile and web applications and/or online account. 11.2. The blocking of Your BTcoin mobile and web applications will ensure that it can no longer be used. When you advise us that you have a new phone, have downloaded the app and following satisfactory completion of the verification process regarding section 11.1 above, we will unlock the account subject to section 11.3 below. 11.3. You will be held liable for the value of all transactions if We believe, or have reason to suspect that: 11.3.1. You have acted fraudulently; 11.3.2. You intentionally, recklessly or negligently failed to keep Your BTcoin mobile and web applications or details of its security features safe; 11.3.3. An undue or unreasonable period of delay elapsed in between Your BTcoin mobile and web applications being lost or stolen and Your notifying Customer Services of the loss or theft; or 11.3.4 you have or are deemed to have breached any of these Terms and Conditions. 11.4. We will not limit your liability for lost, stolen, damaged or hacked BTcoin mobile and web applications if you are deemed to have notified Customer Services of the loss or theft at the earliest reasonable opportunity. 12. Customer Services 12.1. All enquiries in connection with BTcoin(s) should be made to Customer Services by: Contacting us via the help button on your mobile and web applications. 12.2. The help button provides details of Frequently Asked Questions. If You have additional queries, you will be referred to Customer Services which will provide services during normal business hours in each BalaTAM jurisdiction. 12.3. If You wish to make a complaint in relation to Your BTcoin You should, in the first instance, contact Us using the details provided above. You will be asked to explain the reason for Your dissatisfaction. We will log Your complaint and investigate it in accordance with Our Complaints Handling Procedure. Once We have investigated Your complaint, We will issue You with a final response in writing. 13.Limitation Of Liability 13.1. None of the organisations described in sections 1.2 and 1.3, or their respective directors, officers, contractor or employees, will be liable for any: 13.1.1. Losses which were not foreseeable at the time of the purchase of the BTcoin; 13.1.2. Losses which were not caused by any breach on their part, (each acting severally); 13.1.3. Business losses; 13.1.4. Losses to non – consumers; 13.1.5 Losses, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on mobile and web applications. 13.1.6 Losses arising as a result of breach of any of these Terms and Conditions. 13.2. In any event the liability of the organisations described in Sections 13.1.1 and 13.1.2 will be limited to the value of the BTcoin held in your mobile and web applications. 13.3. The United Kingdom’s Financial Services Compensation Scheme (“FSCS”) and other deposit protection schemes do not apply to Your BTcoin. This means that in the event the relevant BTcoin issuer becomes insolvent Your BTcoin may cease to function and may become valueless. You will not be able to reclaim this money from the FSCS or any other deposit protection scheme. 14.Changes To These Terms And Conditions 14.1. These terms and conditions may be changed or amended at any time for legal, regulatory or security reasons or to enable the proper delivery of the BTcoin scheme. If any changes are made, they will be publicised two months before the changes take effect (unless law requires Us to make a more immediate change) and copies of the revised terms and conditions will be made available on your mobile and web applications. 14.2. Due to the nature of BTcoin programmes, it is often difficult or impossible for Us to contact each individual cardholder in the event of a change to these terms and conditions. It is therefore the responsibility of both the BTcoin purchaser and the recipient to check your mobile and web applications regularly for changes to terms and conditions. We will assume that You have done so and will be entitled to assume You have accepted any changes to these terms and conditions unless You notify Us otherwise.14.2. Due to the nature of UrbanJerseyCoin programmes, it is often difficult or impossible for Us to contact each individual cardholder in the event of a change to these terms and conditions. It is therefore the responsibility of both the UrbanJerseyCoin purchaser and the recipient to check your digital wallet regularly for changes to terms and conditions. We will assume that You have done so and will be entitled to assume You have accepted any changes to these terms and conditions unless You notify Us otherwise. 15.Law And Courts The laws of England and Wales apply to these terms and conditions. Appendix A – Current applicable rewards for BTcoinholders A.1 1Introduce a Friend Bonus – you will receive FIVE additional BTcoin for every friend you introduce who signs up and purchases ten or more BTcoin. A.2 Bonus Scheme - BTcoinholders will be rewarded with a bonus scheme for holding TWO HUNDRED BTcoins over a 12-month period – The bonus will be distributed in the form of TEN BTcoin. A.3 Lost Livelihood Pledge - By pledging SGD 30,000, you will receive naming rights to a plot of land which will be used to provide training and space to farm for a family. This access will enable them to not only become self-sufficient, but to then use their knowledge and skills to help other families in the same way, breaking the cycle of poverty through a positive domino effect. The farms will be in Johor, Malaka and other parts of Malaysia and your pledge will be returned to you within 24 months. You will then have SDG 30,000 in BTcoins to purchase products from all BalaTAM farms within the app.