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Cloud print management solution for businesses with simple needs
* Compare features
PaperCut Product Suite comparison
Free tools
* PaperCut Mobility Print
A free Google Cloud Print alternative
* PaperCut QRdoc
The power of digital documents – on paper
* PaperCut Views
Real-time print analytics, insights and forecasts
Sustainability
* PaperCut Grows
Grow your sustainability story.
In the percolator
* Projects in beta
Features in progress
Popular Features
* Print rooms
Track and manage all your printing activity
* Forest Positive Printing
Go further than waste reduction
* Print Deploy
Print queues made easy
* Microsoft Universal Print
Take control of your Universal Print environment
Speak with sales
Solutions
For industries
* High School / K-12
Protect student information, cut costs, reduce waste
* Higher Education
Easy printing for coworking and serviced offices
* Healthcare
Safeguard patient information with compliance features
* Local Government
Reduce budget spend while increasing compliance
* Legal
Secure confidential client info and assign costs
* Small to medium business
Grow your business while reducing costs
* Large Enterprise
Protect your systems, information, and future growth
* Coworking
Easy printing for coworking and serviced offices
* Life Sciences
Protect your intellectual property and reduce your costs
What our customers say
“Sustainability is very important to Google nowadays,” says Ofer. “So the idea
that we could literally save paper on printing was appealing to us from the
get-go.”
Ofer Bar-Zakai, Google, US
* Customer Stories
100 million delighted users and counting. Read their stories
* Testimonials
Quotes written by our own customers
Speak with sales
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Discover everything we do
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We’ve simplified printing for you and your end-users
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Review our full suite of management solutions for cloud
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Explore why this should be important to everyone
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We’ve made scanning easier and more secure
* Overview
Explore all our products, and find real-world examples
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* Grid® Report for Print Management | Winter 2024
* Complete Guide to Printing in Education
* Get Print Resiliency and Security Without Servers
* Securing Your Print System with PaperCut Whitepaper
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* User Client
* Install the User Client on Windows
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* Tour
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* Configure multiple personal accounts
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* Create a shared account
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* Search for a shared account
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* Customize shared accounts
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* Account selection
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* Add and remove/delete/ignore printers
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* Copy printer settings
* Rename a printer
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* Manage printer groups
* Define cost adjustments
* Popup authentication
* Set the color detection method
* Switch to using SNMPv3
* Validate page counts using hardware checks
* Watermarking/job annotation
* Behavior on server connection failures
* Toner Levels (for supported printers)
* Refund print jobs
* Define custom printer fields
* Extract usernames in enterprise print environments (e.g. SAP,
Unix)
* Printer FAQs
* Find-Me printing and printer load balancing
* Find-Me printing
* Global Print Driver
* Requirements for job redirection (load balancing or Find-Me
printing)
* Advanced configuration
* Printer load balancing
* Find-Me printing and printer load balancing FAQ
* Secure print release
* Release Station interfaces
* Hold/release usage scenarios
* Install a Release Station
* Install a Release Station on Windows
* Install a Release Station on a Mac
* Configure a Release Station
* Secure print jobs at the printer while they're waiting to be
printed
* Prevent jobs being released when a printer/device is in error
* Prevent jobs being released from an MFD Release Station when a
device is in error
* Prevent jobs being released from a Standard Release Station
when a printer is in error
* Prevent jobs being released from a web-based Release Station
when a printer is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Configure mobile print release
* Copier integration
* Overview
* Setup
* Device List and statuses
* Manage copiers
* Authentication methods
* About filters and restrictions
* Advanced configuration
* Release Stations and Find Me Printing
* Configure Secure Print Release
* Configure Secure Print Release with Find-Me printing
* Configure Secure Print Release with load balancing
* Configure Secure Print Release to support multiple operating
systems
* Allocating accounts to print jobs at the device
* System requirements PaperCut MF
* Configure the ability to allocate accounts to print jobs at
the device
* Changing attributes of print jobs at the device
* System requirements PaperCut MF
* Configure the ability to change attributes of print jobs at
the device
* Frequently Asked Questions
* Viewing attributes of print jobs at the device
* System requirements
* Configure the ability to view attributes of print jobs at
the device
* Frequently Asked Questions
* Prevent jobs from being released from an MFD Release Station
when a device is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Integrated Scanning
* Integrated Scanning overview
* What is Integrated Scanning?
* Integrated Scanning at the MFD
* Scan PDF compression
* Scan to Fax explained
* Document Processing for Scans
* PaperCut MF Cloud Services
* Example Integrated Scanning implementations
* Setting up Integrated Scanning
* Prepare for Integrated Scanning implementation
* Configure Integrated Scanning / scan actions
* Configure Integrated Scanning notifications
* Enable Advanced Scan to Fax actions
* Configure advanced Integrated Scanning (config keys)
* Set up self-hosted Document Processing
* Substitution variables/macros
* Troubleshooting Integrated Scanning
* Troubleshooting Scan to Cloud Storage
* Troubleshooting Document Processing scans, including OCR
* Integration with Electronic Document Management Systems
* Mobile & BYOD printing
* Mobility Print
* Print Deploy (deploy print queues and drivers)
* Universal Print
* Email to Print
* Web Print (driver-less printing via a web browser)
* Set up Web Print
* Set up Web Print: Default mode
* Set up Web Print: Sandbox mode
* Enable Web Print on a printer
* Modify default Web Print settings (optional)
* Create a Web Print printer map or custom printer list
(optional)
* Advanced Web Print configuration (optional)
* Submit a Web Print job
* Scaling your Web Print environment
* Add or remove a Web Print server
* Monitor a Web Print server
* Troubleshooting Web Print problems
* Mobile Print Release-releasing print jobs on your mobile
* Mobile web client
* Self association for emails and email verification/validation
* TopUp/Pre-Paid Cards
* The card system
* Create new cards
* Redeem a card
* Reports
* Report types
* Report formats
* Generate filtered reports
* Create custom reports
* Schedule and email reports
* Export usage data from PaperCut NG/MF to a 3rd party tool
* Advanced reporting options
* Central Reports
* Prerequisites for Central Reports
* Set up Central Reports
* Run Central Reports
* Print Scripting (advanced feature)
* Creating print scripts
* Print script API reference
* Troubleshooting print scripts
* Tips for print scripts
*
* Device Scripting (advanced feature)
* Creating device scripts
* Device script API reference
* Device scripting examples
* Example: Set a daily color copying quota for all users
* Example: Prevent access to devices out of business hours
* Example: Discount the copying price for students during
off-peak hours and for staff at all times
* Troubleshooting device scripts
* Tips for device scripting
* Security (for advanced features)
* Print, device, and other advanced scripting
* Using extended Java classes in scripts
* Customization
* Customize the Login page
* Customize the Forgot Login Details page
* Customize the Admin web interface
* Customize the User web interface
* Customize the User Client
* Customize Mobile Print Release
* Customize report headers
* Limit the list of interface languages/translations
* Data access and custom reports
* Automation and scripting
* Custom user directory information providers
* Enable ports 80 (HTTP) and 443 (HTTPS)
* Web Cashier
* Set up Web Cashier
* Assign Web Cashier admin permissions
* Process purchases
* Deposit funds in a Web Cashier account
* View Web Cashier order history
* Customize the Web Cashier interface text
* Generate a Web Cashier report
* Advanced: Apply a regular expression to convert a card number
* Job Ticketing
* Print Archiving (viewing and content capture)
* Technical overview: How does archiving work?
* Set up Print Archiving
* Advanced archiving options and features
* Troubleshooting and known limitations
* Administration
* System management
* The dashboard
* Synchronize user and group details
* With Active Directory
* With LDAP
* With Azure AD - Standard or Secure LDAP
* Synchronize user and group details with standard Azure AD
* Synchronize user and group details with Azure AD Secure
LDAP
* With Google Cloud Directory
* Google Cloud Directory Group Names
* Synchronize users from multiple Google Cloud Directory
domains
* Google Cloud Directory: Education scenario
* Google Cloud Directory: FAQs
* Google Cloud Directory: Troubleshooting
* With custom programs (advanced feature)
* Manually synchronize with a user directory
* Create users on demand
* Assign administrator level access
* Set up system notifications and emails
* Configure email
* Configure an SMTP server for Office 365 or Microsoft 365 (*
Deprecated)
* Configure an SMTP server for Office 365 or Microsoft 365
Over OAuth2
* Configure an SMTP server for Google Workspace (*
Deprecated)
* Configure an SMTP server for Gmail Over OAuth2
* Configure an SMTP server for Gmail, Yahoo, or Outlook.com
* Configure a custom SMTP server
* Configure system notifications
* Manage system backups
* Set system security options
* Change the Application Server ports
* Configure how the Print Provider communicate over HTTPS
* Enforce HTTPS communication
* Restrict access to the Application Server
* Change the web session inactivity timeout
* Change the environmental impact reference values
* Set privacy options
* Using the Advanced Config Editor
* Add third-party integrations
* Logging
* Temp folder cleanup
* Server management
* Change the server address
* Change the network interface that PaperCut listens on
* Override the "Host" header for redirects
* Temp folder cleanup
* Tools - database, server-command scripting, and APIs (Advanced)
* Server commands (server-command)
* Database tool (db-tools)
* The XML Web Services API
* Generate SSL/HTTPS keys
* Use the PaperCut NG/MF self-signed certificate
* Use a trusted certificate
* Purchase and install a new trusted certificate
* Use an existing trusted PaperCut NG/MF certificate
* Use an existing trusted IIS certificate
* Renew an SSL certificate
* Advanced customization
* Troubleshoot SSL/HTTPS key generation
* Configure the User Client using the command-line
* Stop and start the Application Server
* Automate installation on Windows
* Import print job details
* Monitor print system health
* PaperCut system health monitoring overview
* Examples: Monitoring system health
* Example 1: Overall print system health monitoring
* Example 2: Printer health monitoring
* Example 3: Advanced system health monitoring
* Configure PaperCut NG/MF system health monitoring
* Discover the System Health interface authorization key
* Discover the printer and device status URLs
* System Health interface reference
* Status summary URLs
* Status per printer and per device URLs
* Status per Web Print application
* Advanced system statistics URLs
* Advanced system information URLs
* PDL transform language
* Upgrading
* Upgrade MF/NG from a previous version (upgrade steps)
* Troubleshooting upgrade issues
* (Legacy) Upgrade from PaperCut ChargeBack
* (Legacy) Upgrade from PaperCut Quota
* Troubleshooting & technical FAQs
* PaperCut Pocket and Hive manual
* Overview
* Data center locations
* How it works
* Edge Mesh and edge nodes
* Security considerations
* Printer discovery
* Authentication
* Mobile apps
* Getting started for administrators
* System requirements
* Supported printers
* Planning your install
* Multifunction device deployment checklist
* Set up local language
* Bulk deploy PaperCut software to users
* Deployment with Microsoft Intune
* Deployment with MS EndPoint Manager
* Deployment with Jamf
* Deployment with JumpCloud (Windows)
* Deployment with Microsoft Group Policy
* Deployment with ManageEngine Endpoint Central (Windows)
* Deployment to ChromeOS
* Network environments
* Onsite - no firewall port restrictions
* Onsite - multi-site with WAN connection
* Onsite - multi-site with no WAN connection
* Onsite - multi-subnet restricted network
* Off network - remote printing
* Getting started for end users
* Features in detail
* Print security
* Access control
* Secure print release
* Job removal
* Printer error alerts
* Watermarking and digital signatures
* Print job thumbnails
* Reduce waste
* Double sided printing
* Black and white printing
* More cost saving tips
* Easy Print & Scan
* Customizing the signup process
* Administration tools
* Print Tracking
* Integrated Scanning
* Scan PDF compression
* Quick Scan capture fields
* Other administration
* Managing your users
* Users
* Administrators
* Access codes & access cards
* Managing your printers
* Adding, removing or updating printers
* Choosing the print job delivery method
* Publishing or unpublishing printers
* Renaming a printer
* Changing a printer's IP address
* Printing printer labels
* Installing printer apps
* Print job finishing options (stapling units)
* Managing deployed print queues
* Preparing a print queue and driver
* Deploying your queue and driver
* How it works
* Technical and security details
* FAQs
* Managing Integrated Scanning
* Scan to automatically create folders
* Scan to email using an address book
* Scan to fax
* Managing your Edge Mesh
* Best practices for super nodes
* Reports and insights
* Logs and Story Tree
* Purchasing PaperCut Pocket
* Troubleshooting
* Installation
* Printer discovery
* Sending the print job
* Releasing the print job
* Queues & drivers
* A super node is offline
* Embedded app not connecting
* Users can’t install the PaperCut Printer app
* Job Trace
* Activity Log
* Email delivery
* Enable/download Deep Logs
* Help resources
* Knowledge base
* Known issues
* Service status
* Release notes
* Terms of Service
* Service Description
* End user license agreement
* Print Deploy manual
* Print Deploy overview
* Why is Print Deploy awesome?
* Print Deploy / Mobility Print - What product to use when
* How Print Deploy works
* Print environments supported by Print Deploy
* How it works - the basics
* How it works - the geeky version
* Set up Print Deploy
* System requirements: Print Deploy & PaperCut NG/MF
* Step 1: Determine your print environment
* Step 2: Add and configure zones in Print Deploy
* Step 3: Set up Print Deploy
* In a print server environment
* Computers are joined to a local domain
* Computers are not joined to a local domain
* Set up Print Deploy in a print serverless (Direct Print)
environment
* Import Mobility Print queues
* Support IPP(S) Print Servers on Windows computers
* Using an external PostgreSQL DB
* Roll out the client
* Choose your print queue/Print Deploy client installation method
* Manual Installation
* Install the Print Deploy client manually on computers
* Users install the Print Deploy client themselves
* Deploy print queues but not the monitoring tool
* Managed / MDM Installation
* Deploy print queues to Chromebooks using Google Chrome Enterprise
Administration and Print Deploy
* Deploy print queues using Jamf and Print Deploy
* Deploy print queues using VMWare Workspace ONE
* Deploy queues using another macOS compatible MDM
* Deploy print queues using Microsoft Intune and Print Deploy
* Deploy print queues using GPO and Print Deploy
* Deploy print queues using Kandji and Print Deploy
* List of installation parameters and filename configurations
* Configure Print Deploy (optional)
* Shared computers (Windows only)
* Configure the client
* Configure the Direct Print Monitor for large sites
* Customize the user login popup branding and text
* Change the client polling time
* Set the method used to determine the user’s identity
* Allow the client to update printers when a network change is
detected
* Configure Print Deploy in Virtual Desktop Infrastructure (VDI)
* Print Deploy VDI client overview
* Citrix
* Azure RDS
* Microsoft RDS
* VMWare Horizon
* VDI FAQs
* Troubleshooting - log analysis
* Enhance Print Deploy security (optional)
* Enhance Print Deploy security with a CA-signed certificate
* Enhance Print Deploy server security with a custom TLS setting
* Enable SSL certificate checking
* Print Deploy antivirus exclusions
* (Advanced) Set up an SSL/TLS certificate for Print Deploy
* (Advanced) Set up an SSL/TLS certificate for Mobility Print
* Maintain your print environment
* Troubleshooting
* FAQs
* Release History
* I want to give Print Deploy feedback?
* Mobility Print manual
* Overview
* Why is Mobility Print awesome?
* The Mobility Story
* What product to use when
* Which product is right for me?
* How it works
* Printer discovery - which method is best for you?
* Print job delivery and examples
* Mobility Print architecture
* Ghost Trap and Ghostscript
* Setting up Mobility Print
* System requirements
* Step 1: Install Mobility Print
* Step 2: Configure Mobility Print
* Select the printers to publish
* Printer discovery using mDNS
* Printer discovery using DNS
* Printer discovery using 'known host'
* Print authentication mode
* Cost allocation
* Advanced configuration
* Change the Mobility Print password
* Configure a server behind a firewall or NAT
* Disabling server auto-updates
* Configure Mobility Print behind a Network Load Balancer
* Restrict printer access per subnet
* Enhance Mobility Print server security with a custom TLS
setting
* Automatically disable new printers
* Implement a Trusted SSL Certificate for the Mobility Print
Administrator Interface
* Manage Single sign on for Chromebooks
* Set up Guest printing for Chromebook users
* Set up Mobility Print with a Site Server
* Step 3: Set up and test client printing
* Step 4: Roll out Mobility Print
* Setting up Cloud Print for Mobility Print
* Overview
* Step 1: Configure Cloud Print
* Step 2: Set up Cloud Print on the clients
* Chromebooks / ChromeOS
* Windows
* Mac / macOS
* Managing Cloud Print
* Cloud Print Security
* Setting up a device (mDNS/DNS)
* Windows
* Mac / macOS
* iPhone / iPad / iOS
* Android
* Chromebook / ChromeOS
* Setting up a device (known host)
* Setting up a device (Cloud Print)
* Troubleshooting
* Printer discovery problems in an mDNS environment
* Printer discovery problems in a DNS environment
* Troubleshooting Chromebook issues
* Troubleshooting Mobility Print Cloud Print
* Missing print jobs
* Subnet filtering
* Authentication
* End user and non-admin help
* FAQs
* Release history
* Job Ticketing manual
* Overview
* Getting Started
* Setup and Configuration
* Installation
* Install the software
* Logging in
* Explore the interfaces
* Configuration
* Manage rooms
* Configure room contact details
* Configure delivery options
* Define the Workflow
* Example customized Workflows
* Customize the Workflow
* Configure email notifications
* Personalize an operator profile
* Using JSON
* Using markdown
* Setting up products
* Job Ticketing scenarios: products
* Configure a product
* Product attribute reference
* Configure costs
* Step 1: Allocate a cost to product and delivery options
* Step 2: Setting up draft products
* Step 3: Create or change a cost script
* About the estimateCost(order) function
* Using functions
* Description functions (conditional statement)
* Cost calculation functions (For Loop)
* Date comparison functions (dateDiff)
* Using variables
* Using Order object attributes
* Using the Cost Script editor
* Using JavaScript
* Example cost scripts
* Step 4: Assign a cost script to each product
* Go live
* Test order submission
* Test order processing
* Publish your products
* Assign access to the Operator interface
* Enable Job Ticketing in the PaperCut MF User interface
* Share Job Ticketing with your customers
* System management
* Configure the maximum uploaded file size
* Configure the file storage location
* Change the currency symbol
* Configure the number of decimal places used for prices
* Enable or disable Gravatar
* Configure PDF page counter mode
* Prevent specific file types from being uploaded
* Configure the server address for links in emails
* Configure the database storage location
* Start and stop the Job Ticketing service
* Define your data backup strategy
* Archiving print job files
* Exporting data
* Troubleshooting
* Managing orders
* Submit an order for a customer
* Process an order
* Change the status of an order
* Send comments to a customer
* Add an internal note to an order
* View notifications
* Download the file to print
* Print a job ticket
* Charge an order to an account
* Cancel an order
* Refund an order
* Order processing examples
* View order details
* View a summary of orders
* Workflow view
* Order List view
* View individual order details
* Manage customer announcements
* Placing an order
* Place a Print Room or FabLab order
* Approve a quote or proof
* Add comments to an order
* View comments from the print room
* Cancel an order
* Release notes
* Video tutorials
* FAQs
* Knowledge base
* KB Home
* FAQs
* How-to-articles
* Reference
* Troubleshooting
* Known Issues
* Sales and Licensing
* End-user articles
* Release notes
* PaperCut MF release notes
* PaperCut NG release notes
* System requirements
* PaperCut NG
* PaperCut MF
* PaperCut Pocket and Hive
* Support
* Home
*
* PaperCut NG and MF
*
* Common
*
* Site Server Technical Overview
* Home
*
* PaperCut NG and MF
*
* Common
*
* Site Server Technical Overview
* Home
*
* * PaperCut NG and MF
* Common
*
* Site Server Technical Overview
TECHNICAL OVERVIEW
AVAILABLE TO CUSTOMERS ON:
Contents
* Overview
* What you will need
* Where to deploy
Contents
* Overview
* What you will need
* Where to deploy
Contents
* Overview
* What you will need
* Where to deploy
The goal of the Site Server is to support access to printing and copying, and is
designed to be implemented with equal ease for existing PaperCut customers and
new PaperCut customers. The diagrams below highlight the change in design for
existing customers implementing a Site Server, or for new customers that want to
incrementally build a solution and phase a Site Server in after a basic single
server solution is functioning.
Figure 1: WITHOUT Site Server
Figure 2: With Site Server
These images show the changes in how elements of a PaperCut solution communicate
when a Site Server is deployed.
* MFDs now communicate with the Site Server. This ensures an outage between
Site Server and Application Server is defended by the Site Server.
* When the Application Server is unavailable, the Print servers also
communicate with the Site Server.
During normal operation where the Site Server and the Application Server are
connected, the two servers together deliver the full set of PaperCut
functionality. In anticipation of an outage, the Site Server also caches an
up-to-date set of Application Server data.
In the unlikely event of an outage, the Site Server immediately takes over to
deliver business continuity. When the link is re-established, normal operation
resumes and offline job logs and transactions are submitted to the Application
Server.
WHAT YOU WILL NEED
The Site Server implements the core functions of the Application Server, and as
such the majority of requirements are the same.
WHAT YOU WILL NEED
Operating System
All eligible choices for an Application Server. Can be chosen independently from
the Application Server.
Database
All eligible choices for an Application Server. Can be chosen independently from
the Application Server.
Database licensing
PaperCut database replication is provided by PaperCut. No database enterprise
licensing is required.
Server specs
Follow the suggested sizing requirements of the Application Server.
SSL
Server-to-server communication is encrypted by default. We recommend using a
certificate for your Application Server signed by a CA. Your CA of choice should
provide instructions for your installation.
Versioning
Your Application Server must be v15.0 or greater, and your Site Servers must be
of the same version.
Licensing
The Site Server component is a license feature of the PaperCut Application.
Licenses must be arranged prior to installation.
Ports
Site Server: The Site Server listens on port 9191, 9192, and 9195 for Print
Provider connections and the inbound ports for your chosen Device Connections.
Application Server: The Application Server listens on port 9192 for connections
from the Site Server and 9191, 9192, and 9195 for Print Provider connections.
WHERE TO DEPLOY
An effective way to consider where to deploy PaperCut Site Server is to install
a Site Server in any network segment where you have concerns about the link
reliability between this segment and the Application Server where an outage to
this segment would impact your business.
* Remote sites
* City offices
* Separate campuses
* Individual buildings with poor links
* Local sites where servers are on the Private Cloud
COMMENTS
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