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23.37.156.250  Public Scan

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URL: https://www.jal.co.jp/jp/en/info/2020/inter/200423/index.html
Submission: On August 16 via manual from JP — Scanned from JP

Form analysis 16 forms found in the DOM

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Text Content

JavaScript is disabled in the browser you are using. We recommend enabling the
JavaScript setting before viewing the JAL web site.
LOGINLOGOUT
 * Skip the navigation and go to contents.


 * Special Assistance
 * FAQ
 * Contact Us

 * Japan - English
 * 
 * LOGINLOGOUT
 * Contact Us
 * Book flights
   
 * 
   

 * Domestic Flights
 * International Flights
 * Mileage

 * Book flights
 * Reservations
 * Flight statusopens in new window

Planning trip
 * Timetable
 * Fares
 * Special assistance
 * Aircrafts and seats

Manage bookings
 * About reservations
 * About changes and cancellations
 * About payment
 * About seat selection
 * About receipt

Before you fly
 * Airport guide
 * Boarding
 * Boarding assistance
 * Baggage
 * Lounge services
 * Inflight services

Travel support
 * Hotels, cars and more
 * About JAL App

 * Sitemap


 * Book flights
 * Reservations
 * Flight statusopens in new window

Planning trip
 * Explore our destinations
 * Timetable
 * Fares
 * Special assistance
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Manage bookings
 * About reservations
 * About changes and cancellations
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Before you fly
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Travel support
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 * Sitemap


 * Enrollmentopens in new window

Services&functions
 * How JMB works
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 * Miles calculator

Accumulating miles
 * When you fly
 * When staying at hotels
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 * Accumulating miles

Redeeming miles
 * JAL Group Airlines Domestic Award Tickets
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 * e JAL Point Awards
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 * Partner awards
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 * Sitemap


 * Flights&Services
 * Domestic Flights
    * Book flights
    * Reservations
    * Flight status
   
   Planning trip
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    * Fares
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    * Aircrafts and seats
   
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    * About payment
    * About seat selection
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   Before you fly
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    * Boarding
    * Boarding assistance
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    * Lounge services
    * Inflight services
   
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    * About JAL App
   
   
 * International Flights
    * Book flights
    * Reservations
    * Flight status
   
   Planning trip
    * Explore our destinations
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   Manage bookings
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    * About changes and cancellations
    * About payment
    * About seat selection
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   Before you fly
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    * Checking in and boarding
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    * Optional services
   
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    * About JAL App
   
   

 * Mileage
 * Mileage
    * Enrollmentopens in new window
   
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    * How JMB works
    * Find the right card for you
    * Guide / procedures
    * For our most frequent flyers
    * JMB World Marketplace
    * Other services
    * Miles calculator
   
   Accumulating miles
    * When you fly
    * When staying at hotels
    * JMB partner miles
    * Accumulating miles
   
   Redeeming miles
    * JAL Group Airlines Domestic Award Tickets
    * JAL International Award Tickets
    * Partner Airlines Award Tickets
    * e JAL Point Awards
    * JAL Coupon Awards
   
    * Partner awards
    * ZIPAIR Points Award
    * WAON Electronic Money Award
    * Redeeming miles
   
   


 * Flights&Services
   
 * Mileage
 * MENU CLOSE
 * FAQs






 * International Flights
 * Free Unlimited Rebooking through November 30, 2021

Main Contents begins from here


FREE UNLIMITED REBOOKING THROUGH NOVEMBER 30, 2021


 * This service has been discontinued in the Japan region as of November 30,
   2021.
   This policy is still in effect in some regions outside Japan. Please refer to
   the websites of the respective regions for details.
   


CHECK HERE FOR WEBSITE OF EACH REGION

Open
For passengers booking fares from Europe, Middle East and Africa
For passengers booking fares from Australia/New Zealand
For passengers booking fares from Southeast Asia and South Asia
For passengers booking fares from Taipei, Kaohsiung, Tainan
For passengers booking fares from Hong Kong
For passengers booking fares from Beijing, Shanghai, Dalian, Guangzhou, Tianjin
For passengers booking fares from Seoul, Busan
For passengers booking fares from Hawaii & Guam

To assist our customers and to provide greater peace of mind, JAL is waiving the
rebooking fee on international fares, irrespective of the reservation’s original
fare rules. Travelers can book ahead and enjoy unlimited date changes free of
charge.

 * If your travel is disrupted due to a JAL flight cancellation, schedule
   change, or entry restrictions, you may also rebook or refund your ticket free
   of charge. Please refer to the details below.

Ticket Changes/Refunds due to Flight Disruptions, Cancellations or Entry
Restrictions Caused by COVID-19
International Flights/Entry Restrictions and Quarantine Measures


ELIGIBLE TICKETS FOR FREE REBOOKING

TICKET ISSUANCE DATES

All international tickets issued between June 11, 2020, and November 30, 2021

 * Tickets originating from Indonesia to Japan between October 30, 2020, and
   November 30, 2021.

ELIGIBLE FARES

 * Standard, Saver, Special, Special Saver fare types
 * Fares originating from Japan to New Caledonia are excluded.
 * Not applicable for award tickets and JAL Mileage Bank (JMB) one-way fares.
 * Not applicable for the tickets of JAL Dynamic Package/JAL Vacations package.

 * Fare differences may apply if the booking change requires any fare
   adjustments.
 * This special free rebooking policy is not reflected in the fare rules
   displayed on the "Booking Details" screen at the time of initial reservation
   or after completion of the reservation. If the above conditions are met, the
   free change rule shall apply.


HOW MANY TIMES CAN I REBOOK FOR FREE?

Eligible tickets are entitled to unlimited changes up till November 30, 2021.
Reservations can be made up to 360 days ahead.  

Date of Rebooking Request

Flight Changes 1st Sector 2nd and Subsequent Sectors Through November 30, 2021

Free of charge（no restriction on number of changes）

Free of charge（no restriction on number of changes）

Please scroll horizontally.


SEE EXAMPLE

Open
Rebooking Example
 1. 1st Sector:
 2. December 1 Tokyo → Los Angeles
 3. 2nd Sector:
 4. December 9 Los Angeles → Tokyo

Date of purchase : October 1

Free of charge

* If the fare amount changes this amount will be payable.

 1. 1st Sector:
 2. February 1 Tokyo → Los Angeles
 3. 2nd Sector:
 4. February 9 Los Angeles → Tokyo

Date of rebooking request : November 20

Free of charge

* If the base fare amount increases, the difference shall be collected.

Changes made on/after December 1, 2021, are eligible to one (1) free change to
the first flight sector and unlimited change for subsequent flight sectors. 

Date of Rebooking Request

Flight Changes 1st Sector 2nd and Subsequent Sectors On/after December 1, 2021
1st change:
free of charge Free of charge (no restriction on number of changes) *2 2nd and
subsequent changes:
As per the rules*1 of the fare that apply after the 1st change.

Please scroll horizontally.

 1. After making a change, the new fare rule may not allow further changes or
    may require a change fee. Please review the complete fare rules when making
    a change.
 2. The new/revised fare rules (as a result of a change to the first sector) may
    only permit future changes with a fee or may not allow further changes.
    Please review the complete fare rules when making a change.


SEE EXAMPLE

Open
Rebooking Example
 1. 1st Sector:
    December 15 Tokyo → Los Angeles
 2. 2nd Sector:
    December 20 Los Angeles → Tokyo

Date of purchase: November 20

Free of charge

* If the fare amount changes the difference will be charged.

1st change
 1. 1st Sector:
    January 5
    Tokyo → Los Angeles
 2. 2nd Sector:
    January 10
    Los Angeles → Tokyo

Date of Rebooking Request: December 10

As pre the rules of the fare that apply after the 1st change

2nd change
 1. 1st Sector:
    January 5
    Tokyo → Los Angeles
 2. 2nd Sector:
    January 15
    Los Angeles → Tokyo

Date of Rebooking Request: December 15

Free of charge

As per the applicable new/revised fares rules after the 1st change

* If the fare amount changes
the difference will be charged.


HOW TO REBOOK FOR FREE ONLINE

You may change your booking free of charge on the JAL website through “Manage
Booking”.
This special free rebooking policy is not reflected in the fare rules displayed
on the "Booking Details" screen.

Before travel commences, online reservation change is available until 72 hours
before the 1st flight.

Change booking on the JAL website
Manage Booking





Manage Booking



NOTES

 * If changes or cancellations are not made prior to the original flight
   departure, the free change rule shall not apply.
 * For fares with a restricted departure period, if a rebooking is made outside
   the permitted departure period, fare differences and a change of fare rules
   may apply.
 * Refunds are subject to a cancellation fee in accordance with the fare rules
   of the ticket purchased.
   The free rebooking policy is subject to government approval. Please be
   reminded that it may not be applicable due to the approval of each country.

November 30, 2021

Japan Airlines





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TRAVEL TIPS AND EXTRA

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order to provide information on products and services suitable for you and to
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