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Gumtree Australia Support Knowledgebase - What are the General posting rules?
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WHAT ARE THE GENERAL POSTING RULES?



General Gumtree Posting Policies

Updated October 2023
As a condition of use of Gumtree, and as part of agreeing to our Terms of Use
you agree to

comply with these policies.

At Gumtree, we want to make sure that the site is as clean, friendly, and usable
as possible for everyone. Ads that fall outside the posting rules in this policy
may be removed from the site in accordance with our Terms of Use.

You are solely responsible for all information that you submit to Gumtree and
any consequences that may result from your post. We reserve the right at our
discretion to refuse or delete content that we believe is inappropriate, or
breaches our Terms of Use or breaches legislation. We also reserve the right at
our discretion to restrict a user's use of the site either temporarily or
permanently, or refuse a user's registration or cancel a user’s account. See our
Terms of Use for more information on how you may and may not use the Platform.

If an ad fails to meet any of the criteria, or for any of the reasons set out
below, Gumtree may remove your ad in accordance with our Terms of Use – with or
without notice to you.

General reasons for ads being deleted are:

1. Breaches of applicable laws. In particular, all job ads for employment must
offer a rate of pay and terms and conditions of employment that satisfies the
Fair Work Act 2009, the adult national minimum wage and modern award/enterprise
agreement rates of pay. It is the responsibility of the advertiser before
posting an ad on Gumtree to ensure that content advertised adheres to Gumtree
posting policies as well as Australian laws. As a condition of your use of
Gumtree specified under our Terms of Use, you agree that your ad does not
violate any laws and warrant that you have taken all reasonable steps to satisfy
yourself that the terms and conditions (including the pay rate) offered for
employment comply with the Fair Work Act 2009 and other relevant legislation.

2. Your ad includes information which Gumtree believes is designed to manipulate
search, including keyword stuffing and adding tags to your ad. Click here to
learn more.

3. The ad is a duplicate of another ad previously posted.

4. The ad is posted under the wrong category, or your ad cannot be allocated
into a category we provide (you must choose the single most relevant category
for your ad).

5. Ads posted in a language other than English. We only accept ads in English.
It's acceptable to include a translation of your ad in another language in
addition to English.

6. Ads posted from overseas or from behind a VPN unless the ad is posted in
anticipation of you being in Australia (eg. to find a place to live or a job
while you are here). Gumtree is for Australian based individuals and businesses
only.

7. Ad contains external links: No external website links are allowed within your
ad to other property / job / classified or auction sites.

8. Not descriptive enough: Ads that do not provide enough detail will be placed
on hold or removed as this makes for a bad browsing experience.

9.  Ads which do not meet the Children’s Advertising Code as adopted by the
Australian Association of National Advertisers, which includes not advertising
sex related services and displaying proper safety standards.

10. Ad contains inappropriate language, including any language which contravenes
the Australian Association of National Advertisers Code of Conduct.

11. Ads that contain any inappropriate photo or image, including any images
which contravene the Australian Association of National Advertisers Code of
Conduct.

12. Discriminatory on race / religion / nationality / gender / sexual
orientation / political views etc.

13. Ads that report other fraudulent ads. Please report potentially fraudulent
ads via the "report ad" option located within each ad or Contact Us with ad
details (ad id, email address) and reasons why these ads should be reviewed.

14. Ads that are intended to profit off natural disasters, health or public
safety concerns (including epidemics or pandemics or related government
restrictions), or tragic events.

15. Ads that contain misinformation, including but not limited to the
misinformation of health related information.

16. Ads relating to the exploitation or potential endangerment of minors.
Gumtree reserves the right to remove any ad that we determine is in breach of,
or may breach, our policies or legislation, is not relevant or in the correct
category, or is not of value to the Gumtree community, with or without notice to
the ad poster.

There are several ways that your ad may be found to be in breach of policy and
removed from the site including:

Your ad has been reported to us.

When this happens your ad may be temporarily suspended until we review it.

We check reported ads as quickly as we can. If we conclude that the ad hasn't
broken any Posting Policies or Terms of Use we will activate the ad again
promptly. Check back after a few hours to see if this is the case.

● Your ad has been removed by our moderation tools
Ads identified by our automated tools that break our Posting Policies or Terms
of Use will be removed from the site.

In most cases we email you to let you know when we have had to remove your ad.
These emails sometimes get directed to junk folders so please look out for
Gumtree emails. You may wish to add Gumtree to your safe senders list if you
have one.

If you have checked out all of these possibilities and none of them apply to
your ad then please let us know by clicking on "Contact Gumtree" located bottom
of help pages and we'll be happy to help you out.

● Your ad falls into a restricted category

What is not allowed on Gumtree?
Restricted Categories
You are restricted from selling or seeking to buy on the Gumtree Platform:

1. Alcoholic beverages

2. Blood, body parts and bodily fluids, or offers of humans for sale, including
offers or requests for adoption or surrogacy

3. Burglary tools

4. Counterfeit products, replicas or knock-off brand name goods

5. Electronic surveillance equipment

6. Embargoed goods

7. Endangered or protected species, or any part of any endangered or protected
species

8. Fireworks, destructive devices and explosives

9. Government and transit badges, uniforms, IDs, documents and licenses

10. Hazardous materials including but not limited to radioactive, toxic and
explosive materials

11. Identity documents, personal financial records and personal information

12. Illegal drugs, controlled substances, substances and items used to
manufacture drugs and controlled substances, items designed only to help someone
take drugs and drug paraphernalia

13. Nitrous oxide products, including but not limited to nitrous oxide
canisters, bulbs, nangs and cream chargers

14. Illegal items and services, and items which encourage or facilitate illegal
activity

15. Anything that has the potential to be exploitative, endangering or degrading
of any individual or group, including minor

16. Illegal telecommunication and electronics equipment such as access cards,
password sniffers, radar scanners, traffic signal control devices or cable
descrambler

17. Items issued to any Armed Force that have not been disposed of in accordance
with that country's demilitarization policies

18. Lottery tickets, sweepstakes entries and slot machines

19. Material, pictures and images that are obscene, pornographic, adult in
nature, contain nudity or are harmful to minors

20. Material that infringes copyright, including but not limited to software or
other digital goods which you are not authorized to sell

21. New merchandise or services from network marketing companies,
work-from-home, independent franchisees or distributors, or similar
representatives

22. Personal information or mailing lists. We do not accept the sale of bulk
email, Internet Protocol (IP), Instant Messenger (IM), or mailing lists that
contain names, addresses, phone numbers, or other personal identifying
information. Any tools or software designed predominantly to send unsolicited
commercial messages (UCE or "spam") are also not permitted

23. Services for supplements/medicine general or pharmaceutical products
prescription or non-prescription drugs and devices, drugs that make false or
misleading treatment claims, or treatment claims that require therapeutic goods
administration "TGA" approval

24. Massage services, including any form of massage practice whether
therapeutic, restorative, sexual or otherwise

25. Any type of personal ads, including ads for dating or casual encounters.
Instead, you can join the Gumtree singles community with our dating partner RSVP
here: https://gumtree.rsvp.com.au/

26. Commercial tanning units or commercial tanning services wanted or offered

27. Offensive material (which would offend a reasonable person)

28. Pesticides or hazardous materials

29. Plants and insects that are restricted or regulated

30. Recalled items, banned products or products that do not meet the mandatory
product safety standards (for items recalled in Australia and information on
product safety bans and mandatory standards, please visit:
www.productsafety.gov.au)

31. Stocks and other securities including Bitcoins and related mining equipment

32. Stolen property

33. Tobacco products and related items and apparatus, including e-cigarettes or
vapes

34. Used cosmetics

35. Used undergarments

36. Used or rebuilt batteries or batteries containing mercury

37. Weapons and related items (including, but not limited to firearms, firearm
accessories, parts and magazines, ammunition, paintball guns, gel blaster guns,
BB and pellet guns, spearguns, tear gas, tasers, stun guns, switchblade knives,
martial arts weapons, archery and/or bow and arrow equipment)

38. Ivory, rhino horn or any animal parts or hunting trophies listed in the
CITES 1 guidelines

39. Votes or voting forms in elections administered by the Australian Electoral
Commission or state-based Electoral Commission

40. Census or other survey papers issued by the Australian Bureau of Statistic

41. All ads for COVID-19 (or other public health emergency) associated items,
including:

a. Surgical and respiratory masks

b. Hand sanitisers and gels

c. Toilet paper

d. Disinfectant wipes

e. Medical protection disposable gowns and gloves

f. All masks for children under the age of two

g. COVID-19 (or other similar) Rapid Antigen Tests

42. Electric dog collars (Training E-Collar, Shock Collar, Anti Bark Collar)

43. Certain single use plastic items are not allowed on Gumtree, including the
following:

a. Lightweight plastic shopping bags of 35 microns or less.

b. Plastic drinking straws

c. Plastic drink stirrers

d. Plastic cutlery

e. Plastic plates

f. Plastic cotton buds

g. Expanded polystyrene food service items; including cups, bowls, clam shells
and plates.

For more information visit
https://www.nationalretail.org.au/policy-advocacy/action-on-single-use-
plastics/

It is the responsibility of the advertiser before posting an ad on Gumtree that
content advertised adheres to Gumtree Posting Policies as well as applicable
laws. As a condition of your use of Gumtree specified under our Terms of Use,
you agree that you will not violate any laws.





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