Submitted URL: https://helpdesk.ardentsystems.com.au/
Effective URL: https://helpdesk.ardentsystems.com.au/support/home
Submission: On February 29 via automatic, source certstream-suspicious — Scanned from AU

Summary

This website contacted 6 IPs in 2 countries across 5 domains to perform 16 HTTP transactions. The main IP is 13.238.151.6, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is helpdesk.ardentsystems.com.au.
TLS certificate: Issued by R3 on February 28th 2024. Valid for: 3 months.
This is the only time helpdesk.ardentsystems.com.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 10 13.238.151.6 16509 (AMAZON-02)
1 74.125.200.95 15169 (GOOGLE)
2 142.251.10.94 15169 (GOOGLE)
1 13.33.33.72 16509 (AMAZON-02)
2 18.155.68.75 16509 (AMAZON-02)
16 6
Apex Domain
Subdomains
Transfer
10 ardentsystems.com.au
helpdesk.ardentsystems.com.au
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 30236
cdn.freshdev.io — Cisco Umbrella Rank: 40529
26 KB
2 gstatic.com
fonts.gstatic.com
30 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 32
1 KB
0 heapanalytics.com Failed
cdn.heapanalytics.com Failed
16 5
Domain Requested by
10 helpdesk.ardentsystems.com.au 1 redirects helpdesk.ardentsystems.com.au
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 static.freshdev.io helpdesk.ardentsystems.com.au
1 fonts.googleapis.com helpdesk.ardentsystems.com.au
0 cdn.heapanalytics.com Failed cdn.freshdev.io
16 6

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.ardentsystems.com.au
R3
2024-02-28 -
2024-05-28
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.ardentsystems.com.au/support/home
Frame ID: DE7ADD09EC3772ADEFE436EE0A1DABE5
Requests: 14 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: AE0034B4BFD726F2B17E08097E3BE9FF
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Support : Ardent Systems

Page URL History Show full URLs

  1. https://helpdesk.ardentsystems.com.au/ HTTP 302
    https://helpdesk.ardentsystems.com.au/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

16
Requests

94 %
HTTPS

0 %
IPv6

5
Domains

6
Subdomains

6
IPs

2
Countries

1385 kB
Transfer

2419 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.ardentsystems.com.au/ HTTP 302
    https://helpdesk.ardentsystems.com.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

16 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.ardentsystems.com.au/support/
Redirect Chain
  • https://helpdesk.ardentsystems.com.au/
  • https://helpdesk.ardentsystems.com.au/support/home
11 KB
5 KB
Document
General
Full URL
https://helpdesk.ardentsystems.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.238.151.6 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-238-151-6.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
9cde8143715e237b653b48c3ff0d4cd76e0d021917b95e77ab41288252b6eada
Security Headers
Name Value
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Request headers

Upgrade-Insecure-Requests
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accept-language
en-AU,en;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
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date
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etag
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
46
x-fw-ratelimiting-managed
true
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x-ratelimit-reset
290224001027
x-ratelimit-total
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x-ratelimit-used-currentrequest
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x-request-id
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x-trace-id
00-98549e9c86f9bbe4a23679dc4b0f39df-0aa626452a67e141-00
x-xss-protection
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content-type
text/html; charset=utf-8
date
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expires
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location
https://helpdesk.ardentsystems.com.au/support/home
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-envoy-upstream-service-time
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x-frame-options
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x-xss-protection
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theme.css
helpdesk.ardentsystems.com.au/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://helpdesk.ardentsystems.com.au/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.ardentsystems.com.au
URL: https://helpdesk.ardentsystems.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.238.151.6 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-238-151-6.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

accept-language
en-AU,en;q=0.9
Referer
https://helpdesk.ardentsystems.com.au/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
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date
Thu, 29 Feb 2024 00:09:27 GMT
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server
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bottom.js
helpdesk.ardentsystems.com.au/assets/cdn/portal/scripts/
121 KB
125 KB
Script
General
Full URL
https://helpdesk.ardentsystems.com.au/assets/cdn/portal/scripts/bottom.js
Requested by
Host: helpdesk.ardentsystems.com.au
URL: https://helpdesk.ardentsystems.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.238.151.6 Sydney, Australia, ASN16509 (AMAZON-02, US),
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ec2-13-238-151-6.ap-southeast-2.compute.amazonaws.com
Software
fwe /
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Request headers

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Response headers

date
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date
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General
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Response headers

date
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server
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integrations.js
helpdesk.ardentsystems.com.au/assets/cdn/portal/scripts/
2 KB
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General
Full URL
https://helpdesk.ardentsystems.com.au/assets/cdn/portal/scripts/integrations.js
Requested by
Host: helpdesk.ardentsystems.com.au
URL: https://helpdesk.ardentsystems.com.au/support/home
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

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Response headers

date
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
cdn.heapanalytics.com
URL
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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

2 Cookies

Domain/Path Name / Value
helpdesk.ardentsystems.com.au/ Name: _x_w
Value: 1
helpdesk.ardentsystems.com.au/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block