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118 * * * * Sections * Critical Risks * Risk Management * The Insurance Industry * Claims & The Law * Workers’ Comp Forum * Risk Insiders * Sector Focus * . * Risk Central * Power Broker * Risk Matrix * Risk Scenarios * Risk All Stars * Teddy Award * Sponsored Content * Branded Webinars * Magazine * Digital Issue * Issue Archive * Subscribe * Conferences * Ergo * National Comp * Advertise * Subscribe * More * Award Applications * Newsletters * &BrandStudio * Privacy Policy * About R&I * Contact Us * Media Kit * Trending Stories * National Comp * Power Broker * Workers’ Comp Forum * Risk Matrix * Risk Central * The Profession * Sections * Critical Risks * Risk Management * The Insurance Industry * Claims & The Law * Workers’ Comp Forum * Risk Insiders * Sector Focus * . * Risk Central * Power Broker * Risk Matrix * Risk Scenarios * Risk All Stars * Teddy Award * Sponsored Content * Branded Webinars * Magazine * Digital Issue * Issue Archive * Subscribe * Conferences * Ergo * National Comp * Advertise * Subscribe * More * Award Applications * Newsletters * &BrandStudio * Privacy Policy * About R&I * Contact Us * Media Kit NEWSLETTERS The best of R&I and around the web, handpicked by our editors. SIGN UP. RISK CENTRAL White papers, service directory and conferences for the R&I community. GO TO RISK CENTRAL. DIGITAL EDITION Web replica of the print magazine. VIEW DIGITAL EDITION. Type your search term above * * * * IT PAYS TO BE PROACTIVE. HOW PAUL BOATMAN’S REPLICA COVERAGE STRATEGY ENSURED CONSTRUCTION PROJECT SUCCESS Paul Boatman worked to ensure that a high-end construction job's coverage would remain intact, despite incurring significant damage. By: Alex Wright | July 25, 2022 Topics: July/Aug. 2022 Issue | Risk All Stars Prometheus Real Estate Group’s construction projects often involved multiple buildings or phases. With each building or phase starting at different times, that added to the complexity of finding coverage for the company, which specializes in high-end multiple family properties. For strategic purposes, cover was placed per project rather than by building or phase. When a project incurred significant damage, the part of the building that was yet to be constructed would most likely be subject to increased construction and inflation costs. The problem was that in the event of a large loss, those associated increased expenses weren’t covered under a traditional builder’s risk policy because, in effect, there had been no physical damage to the unbuilt property. This could prove expensive with the uncovered risk’s cost around $5 million to $15 million per project. Enter Paul Boatman, vice president of risk management at Prometheus. To address the problem, Boatman approached a reinsurer and his broker to develop replica coverage. This involved providing them with detailed project information including construction design, scheduling, safety and loss history and control measures. Using that, they created a model that applied a monthly inflation factor per project for the unbuilt portion. Boatman also had to gain the trust of the reinsurance company and get it comfortable with the risk. He did this by working closely with his point of contact, holding several face-to-face meetings and phone calls. “I was extremely proactive in assessing the initial risk involved in these projects,” said Boatman. “The main concern was that if there was a major loss we wouldn’t be covered under a traditional builder’s risk policy because of all these additional expenses such as rising construction costs and inflation.” As a result, over a four-year period, they developed a hybrid indemnity/parametric solution with the reinsurer, Swiss Re, that, in the event of a significant event where at least 20% of the property’s value was lost due to physical damage, would pay up to a pre-agreed amount to offset the inflationary cost of the unbuilt part of the project, according to a pre-defined schedule. The amount reflected the coverage need at the various stages of the project. To gain an economy of scale, the solution, which was presented to and approved by Prometheus’ president, CEO and CFO, was implemented for a pipeline of eight projects. According to Swiss Re, this was the first solution of its kind that it had developed for the construction industry in collaboration with its insured and broker. “Paul worked directly with the market to try and create a ‘ghost inflation’ product which effectively allowed us to bridge the exposure if there was a major loss,” said Dan Emerson, Prometheus’ senior vice president of construction. “He effectively orchestrated, built and developed that product, which we put in place across the eight properties we were building at the time.” & -------------------------------------------------------------------------------- Every year, Risk & Insurance selects deserving candidates to become Risk All Stars. These are risk managers who, through their perseverance, passion and creativity, make a big difference to the stability of their organizations. See all the 2022 Risk All Star Winners here. Alex Wright is a UK-based business journalist, who previously was deputy business editor at The Royal Gazette in Bermuda. You can reach him at riskletters@theinstitutes.org. SHARE THIS ARTICLE! Click to Copy Share Tweet Share TRENDING STORIES MAKING THE IMPOSSIBLE POSSIBLE: INTRODUCING THE 2023 POWER BROKERS February 27, 2023 WEAKNESSES IN YOUR CYBERATTACK RESILIENCE PLANS? IT MIGHT BE TIME FOR A TABLETOP EXERCISE March 1, 2023 WHEN IT COMES TO E&S UNDERWRITING, DATA MAY BE A KING, BUT THE HUMAN TOUCH IS THE QUEEN November 18, 2022 THE INS AND OUTS OF FERTILITY BENEFITS: HOW EMPLOYERS CAN ATTRACT TALENT AND STRENGTHEN EMPLOYEE RELATIONSHIPS August 19, 2022 MORE FROM RISK & INSURANCE LEGAL ROUNDUP: FORD SETTLES FALSE ADVERTISING CASE, WALGREENS/CVS OPIOID SUIT UPDATE AND MORE A $10 billion settlement has been reached between Walgreens & CVS and several U.S. states in the latest opioid crisis lawsuit. 6 COMMON MISTAKES TO AVOID IF YOU WANT TO MAXIMIZE YOUR CYBER INSURANCE CLAIM RECOVERY Despite the ever-rising prevalence of cyberattacks, the field of cyber insurance is still relatively new and evolving. Do you know, then, what's inside your policy? AS MASS LAYOFFS SURGE, SO TOO DO REACTIVE WORKERS’ COMP CLAIMS. HOW ORGANIZATIONS CAN ASSESS THIS RISK One-third of companies estimate they will lay off 30% or more of their workforce next year. Here's why workers' comp leaders need to be a part of those decisions. Sponsored Content by QBE North America TECHNOLOGICAL ADVANCES ARE A BOON FOR FARMERS, SO LONG AS THEY HAVE THE RIGHT INSURANCE PARTNER Innovative tools are helping farmers manage the unpredictability of both extreme and routine weather events. Go to Homepage > SPONSORED CONTENT BY QBE NORTH AMERICA IN TODAY’S POLARIZED CULTURE, COMPANIES MUST HAVE CLEAR POLICIES FOR EMPLOYEE SPEECH TO AVOID REPUTATIONAL DAMAGE AND EPL CLAIMS Employees are engaging in more forms of political speech. The right carrier can help you minimize the risks that arise. By: QBE North America | March 1, 2023 Over the past few years, more and more employers have encouraged employees to bring their whole selves to work. The age of social media has encouraged increased sharing of all aspects of our lives, and its effects have trickled into the workplace. Employees who once eschewed discussions of politics or cultural issues in the office might now share photos from a protest they attended or wear a T-shirt with a political slogan. Others might more readily share personal details about their families or their children. With this increased openness, however, comes increased employment practices liability (EPL) risk. Employees who are terminated for inappropriate workplace communication or violating a company’s social media policy may sue, alleging racial, gender or religious discrimination. “There was a time when EPL was only catastrophic insurance, and now it has evolved into everyday response insurance,” said Mary Anne Mullin, SVP, fiduciary and EPL product leader, QBE. “I think it’s incumbent upon us to be aware of what is going on in the world because it filters down to the workplace, where it can result in exposure under our policies, and to our employer insureds.” Over the past few years, a number of lawsuits have illustrated the greater risks of today’s increasingly political and polarized workforces. Some employees may misunderstand what types of speech their private employers can and cannot limit, resulting in lawsuits that may be unfounded. Employers can protect themselves by educating their employees on company policies and consistently applying any rules they have about what is and is not appropriate communication. RECENT EPL CASES: WHAT’S DRIVING THEM? HOW CAN THEY HELP EMPLOYERS UNDERSTAND CURRENT EXPOSURES? Mary Anne Mullin, SVP, Fiduciary and EPL Product Leader, QBE Employees often believe that the first amendment protects their right to say whatever they want inside or outside the workplace, though that is a misconception. The first amendment only protects people from the government encroaching on their right to express their views. Private employers may create policies governing employee code of conduct, including limitations on what types of communication are appropriate for their workplace and their employees. “There is no blanket right to free speech in the private workplace,” said Kristi Garrett, VP, associate general counsel, QBE. “Employers may generally terminate ‘at will’ employees, for example, for expressing certain views inside or even outside the traditional workplace environment. In an age of social media, using that power has become very complicated. Even views expressed by someone outside of work and having nothing to do with work can become an issue because expression outside of the workplace may have employment-related consequences.” Still, there are some forms of speech that are protected in the workplace. Individual states may have laws protecting certain forms of communication, like social media posts, for instance. Under the Federal National Labor Relations Act, employees cannot be terminated for discussing working conditions, wages and union organizing. Title VII protects workers from being terminated or disciplined after making claims of discrimination in the workplace. When an employee sues their employer, they will often allege racial, religious or other forms of discrimination. In the case Carter v. Transp. Workers Union of Am. Local 556, flight attendant Charlene Carter sued Southwest Airlines and the union she was a part of after being fired over anti-abortion Facebook posts and messages she sent to the union’s president, according to the Associated Press. Carter believed union dues had been used to help other Southwest flight attendants attend the Women’s March, which supported abortion. A jury initially awarded her $5.1 million, saying the company discriminated against her sincerely held religious beliefs, though Mullin and Garrett say that award has since been reduced and litigation remains ongoing. “She’s an abortion opponent and she wrote strong emails expressing her displeasure,” Mullin said. “The company was ordered to reinstate her.” Still, just because an employee claims discrimination doesn’t mean the courts will agree. Whether the court system sides with the business or the worker depends on a variety of factors, including how consistently a company’s policy is enforced. Take the recent case Kinzer et al v. Whole Foods Market Inc. as an example. Three former Whole Foods employees sued the company, alleging they were illegally fired for donning Black Lives Matter masks during the pandemic in violation of the company’s dress code. Because the company had a dress code policy that prohibited employees from wearing attire with any logo other than the one belonging to Whole Foods, the judge ruled in favor of the employer. “It didn’t matter if it was Black Lives Matter, a political slogan or even a sports team logo, you weren’t allowed to wear anything other than Whole Foods-branded attire,” Mullin said. “Whole Foods had a very clear dress code policy.” HOW EMPLOYERS CAN PROTECT THEMSELVES FROM EPL RISKS Kristi Garrett, VP, Associate General Counsel, QBE Though there are many new entrants in the management liability insurance space and rates remain stable, from a carrier perspective, one of the most valuable things a risk manager can do is develop a strategy for preventing EPL claims. Clearly communicating policies, enforcing them consistently and making sure the company is in compliance with shifting laws are just a few strategies for staying ahead of EPL risks. “As the EPL insurer, we must pay for the cost of defending the claim regardless of liability. So, the key is preventing the lawsuit in the first place,” Garrett said. Human resources departments should make sure they’re up to date on shifting state and federal regulations and state laws. This is especially important for businesses with locations in California, which tend to be litigation-heavy. “A large California presence could possibly increase your exposure,” Mullin said. Consistency is also key. All policies limiting any form of speech need to be enforced equally among employees, otherwise a worker may be able to claim discrimination. Going back to the Kinzer et al v. Whole Foods Market Inc. case, part of the reason Whole Foods came out victorious was because they were able to prove they enforced their no-logo policy consistently. “If, through the discovery process, the plaintiffs had been able to prove that that policy was enforced on an erratic basis or against some groups of people more than others, then they might have been able to prove disparate or discriminatory treatment,” Mullin explained. CHOOSING STRONG EPL RISK PARTNERS With EPL case law and legislation shifting, often on a state-by-state basis, it’s important for insureds to retain the right insurance carrier. QBE partners with an employment practices law firm to provide a number of risk management services to help prevent EPL claims and support insureds when a loss occurs. For instance, the firm can review employment manuals to see if they are up to date and provide employment-related training. They also operate a hotline where employers can call in with questions. “An insured can ask a particular question that they just need a quick answer to, hoping to nip a potential problem in the bud,” Mullin said. “EPL laws are constantly changing,” Mullin said. Having a strong insurance partner is critical, especially for small to midsize companies, which may not have the internal resources to create and update guidelines and policies. Insurers have found that even large companies with well-resourced HR teams can appreciate having a second set of eyes on critical documents. Both QBE’s underwriters and claims professionals have extensive expertise on EPL exposures. Many have law degrees, and the teams work together to draft policy language. When a claim occurs, the QBE team tries to approach litigation from the client’s perspective rather than pressuring for a settlement or trial. “Both teams look at all the policies when we renew, and when we rewrite a policy. That way, the claims professionals are not saying one thing while the underwriters are saying a different thing to our clients.” Most importantly, they remain abreast of current litigation and trending EPL risks so that they can continue to act as a risk management partner for their insureds. “The world never stops changing. That means employers and insurers must adapt,” Mullin said. “We have to keep up so that we can best serve our clients.” To learn more, visit: https://www.qbe.com/us/qbefinancial. This article was produced by the R&I Brand Studio, a unit of the advertising department of Risk & Insurance, in collaboration with QBE North America. The editorial staff of Risk & Insurance had no role in its preparation. QBE North America is a global insurance leader focused on helping customers solve unique risks, so they can focus on their future. QBE operates out of 27 countries around the globe, with a presence in every key insurance market. QBE insurance companies are rated "A" (Excellent) by A.M. Best and "A+" by Standard & Poor's. SHARE THIS ARTICLE! Click to Copy Share Tweet Share MORE FROM RISK & INSURANCE FROM UNDERGRADUATE TO UNDERWRITER: FOUR EXPERTS SHARE THEIR STRATEGIES FOR WIDENING THE RISK AND INSURANCE TALENT PIPELINE Each year brings news of risk management and insurance programs launching at colleges and universities of every tier. But to get students from classrooms to careers in risk and insurance, faculty, recruiters and employers have their work cut out for them. LOOKING TO FURTHER REDUCE YOUR WORKER INJURIES? TAKE A REAL HARD LOOK AT FIRST-YEAR EMPLOYEES New employees are disproportionately likely to sustain an injury on the job, so extra care and attention during their first year on the job can produce an outsized impact. INSURING THE CLIMATE TRANSITION: 3 WAYS SEVERE WEATHER IS INCREASING ENVIRONMENTAL AND POLLUTION LIABILITY Increasingly frequent and strong storms are ramping up pollution and environmental liability risks. Is your company covered? 7 CONSTRUCTION AND ENVIRONMENTAL LIABILITY COVERAGE TRENDS AS IDENTIFIED BY RT SPECIALTY Demand for construction and environmental professional liability products is expected to rise this year as construction activity rebounds from the impact of the COVID-19 pandemic. Go to Homepage > RISK MATRIX: PRESENTED BY LIBERTY MUTUAL INSURANCE 11 WAYS INFLATION AND ECONOMIC VOLATILITY ARE INFLUENCING INSURANCE IN 2023 With inflation rising, every line of insurance must stay on top of its impact and what that means for business moving into the new year. By: R&I Editorial Team | February 1, 2023 The R&I Editorial Team can be reached at riskletters@theinstitutes.org. SHARE THIS ARTICLE! Click to Copy Share Tweet Share TRENDING STORIES MAKING THE IMPOSSIBLE POSSIBLE: INTRODUCING THE 2023 POWER BROKERS February 27, 2023 WEAKNESSES IN YOUR CYBERATTACK RESILIENCE PLANS? IT MIGHT BE TIME FOR A TABLETOP EXERCISE March 1, 2023 WHEN IT COMES TO E&S UNDERWRITING, DATA MAY BE A KING, BUT THE HUMAN TOUCH IS THE QUEEN November 18, 2022 Sponsored: AXA XL 5 FACTORS DRIVING RISING RISK COSTS FOR BUSINESSES. HOW TECHNOLOGY AND A STRONG CARRIER PARTNER CAN HELP March 1, 2023