www.surveymonkey.com Open in urlscan Pro
13.225.77.47  Public Scan

Submitted URL: https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwg0Ic8vwAZ40Jv_...
Effective URL: https://www.surveymonkey.com/r/?sm=2EiIDNwoOPBdPrLciigBUrGERjJy_2FYAcjxJUsPK5fQk0AjubEwmMOHzOAsV0Vo5a2X8pAvS58z87NyjKnPmtnKVQ...
Submission: On June 08 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

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HAMSTER CUSTOMER SATISFACTION SURVEY - 2022


QUESTION TITLE

* 1. WHICH OF THE FOLLOWING STATEMENT APPLIES TO YOU?

I ordered once with Hamster.
I ordered a few times with Hamster.
I regularly order with Hamster.
Other (please specify)
OK



QUESTION TITLE

* 2. OVERALL, HOW SATISFIED ARE YOU WITH YOUR HAMSTER CUSTOMER EXPERIENCE?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
OK



QUESTION TITLE

* 3. HOW SATISFIED ARE YOU WITH OUR HAMSTER.CA WEBSITE?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
OK



QUESTION TITLE

* 4. HOW DO YOU NORMALLY PLACE YOUR ORDER?

Online via hamster.ca
With a customer service agent
With your sales representative
Other (please specify)
OK
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