Submitted URL: http://support.moneyhero.com.hk/
Effective URL: https://support.moneyhero.com.hk/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 13 via api from CA — Scanned from CA

Summary

This website contacted 3 IPs in 2 countries across 5 domains to perform 17 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.moneyhero.com.hk.
TLS certificate: Issued by R3 on August 26th 2023. Valid for: 3 months.
This is the only time support.moneyhero.com.hk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 7 104.16.53.111 13335 (CLOUDFLAR...)
2 142.251.16.138 15169 (GOOGLE)
17 3
Apex Domain
Subdomains
Transfer
7 moneyhero.com.hk
support.moneyhero.com.hk
17 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 44
21 KB
0 doubleclick.net Failed
stats.g.doubleclick.net Failed
0 zendesk.com Failed
moneyhero.zendesk.com Failed
0 zdassets.com Failed
static.zdassets.com Failed
p25.zdassets.com Failed
theme.zdassets.com Failed
17 5
Domain Requested by
7 support.moneyhero.com.hk 4 redirects support.moneyhero.com.hk
2 www.google-analytics.com support.moneyhero.com.hk
www.google-analytics.com
0 stats.g.doubleclick.net Failed www.google-analytics.com
0 moneyhero.zendesk.com Failed support.moneyhero.com.hk
0 theme.zdassets.com Failed support.moneyhero.com.hk
0 p25.zdassets.com Failed support.moneyhero.com.hk
0 static.zdassets.com Failed support.moneyhero.com.hk
17 7

This site contains links to these domains. Also see Links.

Domain
www.moneyhero.com.hk
Subject Issuer Validity Valid
support.moneyhero.com.hk
R3
2023-08-26 -
2023-11-24
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.moneyhero.com.hk/hc/en-us
Frame ID: 65CB179BB1A1245001D5B42611E826EF
Requests: 15 HTTP requests in this frame

Frame: https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 0178F0646BDDFC79F1EF22D28C93472A
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

MoneyHero

Page URL History Show full URLs

  1. http://support.moneyhero.com.hk/ HTTP 301
    https://support.moneyhero.com.hk/ HTTP 302
    https://support.moneyhero.com.hk/hc HTTP 301
    https://support.moneyhero.com.hk/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Page Statistics

17
Requests

24 %
HTTPS

0 %
IPv6

5
Domains

7
Subdomains

3
IPs

2
Countries

36 kB
Transfer

118 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.moneyhero.com.hk/ HTTP 301
    https://support.moneyhero.com.hk/ HTTP 302
    https://support.moneyhero.com.hk/hc HTTP 301
    https://support.moneyhero.com.hk/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 12
  • https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.moneyhero.com.hk/hc/
Redirect Chain
  • http://support.moneyhero.com.hk/
  • https://support.moneyhero.com.hk/
  • https://support.moneyhero.com.hk/hc
  • https://support.moneyhero.com.hk/hc/en-us
60 KB
11 KB
Document
General
Full URL
https://support.moneyhero.com.hk/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d67aba00b28749c04478fae27c49599801f76b88152e0a285a4d74d945e565f5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.187 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
805d444b4f9d3905-YYZ
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Wed, 13 Sep 2023 03:22:36 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=rCugaE44OioMy12jrMXO13nPKAtq%2BfO1ExlU9xoM8h5U8zI9JPusmYW0G%2BRvYsoDCeK2%2BFd3vt40HuO5g27qW7sO%2B0GLgsccCfXo0gSxePaAIpje%2BkT2OgcQ8T2x0U7vUDHGty%2FMPUeI3g%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
805d0c3f450c0eb8-HKG
x-runtime
0.125870
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-7886444cb4-rql7b
x-zendesk-processed-host-header
support.moneyhero.com.hk

Redirect headers

cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
805d44484bcb3905-YYZ
content-language
en-us
content-type
text/html; charset=utf-8
date
Wed, 13 Sep 2023 03:22:36 GMT
location
https://support.moneyhero.com.hk/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gM1dDcAn5z7%2BNNJzJVGq%2FwD%2BDP24%2FZzWQc3qj9M67IYrgOXna4jEs7%2FBL%2F1WAMFXRz%2FSMppD44Ekxt2hVcBxdWHWoO6CFiaA6lvyGzJz6%2FQdElpFSI5%2Bw2haNhzEbz7ryLdEdSBMxaQlxg%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
x-frame-options
SAMEORIGIN
x-request-id
805d44484bcb3905-YYZ
x-runtime
0.039663
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-7886444cb4-pcxtx
x-zendesk-processed-host-header
support.moneyhero.com.hk
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
0
0

theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
0
0

style.css
p25.zdassets.com/hc/theming_assets/2337453/360000728212/
0
0

jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
0
0

script.js
p25.zdassets.com/hc/theming_assets/2337453/360000728212/
0
0

9a9d4c0a7c7dfab94f20298e28cd1ae22e3cb1db.png
theme.zdassets.com/theme_assets/2337453/
0
0

snippet.js
static.zdassets.com/ekr/
0
0

en-us.bf1ce5de86fa754a69fb.js
static.zdassets.com/hc/assets/
0
0

without_iframe.js
moneyhero.zendesk.com/auth/v2/host/
0
0

moment-4ef0d82f9fc65c8a28f659aa3430955f.js
static.zdassets.com/hc/assets/
0
0

hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js
static.zdassets.com/hc/assets/
0
0

analytics.js
www.google-analytics.com/
52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.moneyhero.com.hk
URL: https://support.moneyhero.com.hk/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.251.16.138 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bl-in-f138.1e100.net
Software
Golfe2 /
Resource Hash
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.moneyhero.com.hk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.187 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 13 Sep 2023 03:17:01 GMT
last-modified
Mon, 12 Jun 2023 18:23:07 GMT
server
Golfe2
age
336
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Wed, 13 Sep 2023 05:17:01 GMT
main.js
support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/ Frame 0178
Redirect Chain
  • https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/scripts/jsd/main.js
  • https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
7 KB
4 KB
Script
General
Full URL
https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Requested by
Host: support.moneyhero.com.hk
URL: https://support.moneyhero.com.hk/hc/en-us
Protocol
H2
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3ed01e159a9ff07d9e36d5fed01765ec7fcd216a3924449579f67ecabfcb8cc1
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.187 Safari/537.36

Response headers

date
Wed, 13 Sep 2023 03:22:37 GMT
content-encoding
br
x-content-type-options
nosniff
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=3GZuL6sDolvxKPQ1KLcNW1BhHfixXSmAaPIWRjRDiz34TFjgiJu%2B41U%2Bg%2B67%2FpEZbRq2UgKG0WZiCjjCU1nIJZxedurSQ3afMim%2FAl1pqP%2BHCW%2B7%2FvjnXHlirgLH7X0eWX9ubNPko5ONPw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=UTF-8
cache-control
max-age=14400, public
cf-ray
805d444f3bc03905-YYZ

Redirect headers

date
Wed, 13 Sep 2023 03:22:37 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=6ILD4jPOLmE5qg7Y2rsnBo%2B%2BRL4UMdlCC9%2BVFhX6vBdIdO0MQDPF837PDki993XkNWykaIe6wrn%2Bi0rK7l1lGcMOrygzf0LqYdpXYGueySCDB%2BpiHW8zjdyGu4W1TDysV%2BmK3%2FNH5hRMeg%3D%3D"}],"group":"cf-nel","max_age":604800}
location
/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
access-control-allow-origin
*
cache-control
max-age=300, public
cf-ray
805d444e7aff3905-YYZ
805d444b4f9d3905
support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/jsd/r/ Frame 0178
0
534 B
XHR
General
Full URL
https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/h/b/jsd/r/805d444b4f9d3905
Requested by
Host: support.moneyhero.com.hk
URL: https://support.moneyhero.com.hk/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.187 Safari/537.36
Content-Type
application/json

Response headers

date
Wed, 13 Sep 2023 03:22:37 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
805d4450cdd03905-YYZ
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=k05rv%2FR6Qge07A0jp4v5jYkBp345DvdY6bmgiWpQ%2BOjU5mCMT88MsZYv81OSSNOWAU%2BNu5RYHGLgxR91NvXhamDZkPQdQUeCDy0movTNjx%2BfKULaX%2FdNjwKzYZccxqUGKIINEeSofswmjw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/plain; charset=UTF-8
collect
www.google-analytics.com/j/
4 B
215 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1515900949&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.moneyhero.com.hk%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=MoneyHero&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEABAAAAACAAI~&jid=995247879&gjid=1512417654&cid=852904873.1694575358&tid=UA-45741826-10&_gid=1649348801.1694575358&_r=1&_slc=1&z=1598819485
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.251.16.138 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bl-in-f138.1e100.net
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.moneyhero.com.hk/
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.187 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Wed, 13 Sep 2023 03:22:38 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.moneyhero.com.hk
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Domain
p25.zdassets.com
URL
https://p25.zdassets.com/hc/theming_assets/2337453/360000728212/style.css?digest=4413451135769
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Domain
p25.zdassets.com
URL
https://p25.zdassets.com/hc/theming_assets/2337453/360000728212/script.js?digest=4413451135769
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2337453/9a9d4c0a7c7dfab94f20298e28cd1ae22e3cb1db.png
Domain
static.zdassets.com
URL
https://static.zdassets.com/ekr/snippet.js?key=bcf56058-e2b2-40ef-809d-6b0c3cc1a83a
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/en-us.bf1ce5de86fa754a69fb.js
Domain
moneyhero.zendesk.com
URL
https://moneyhero.zendesk.com/auth/v2/host/without_iframe.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js
Domain
stats.g.doubleclick.net
URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-45741826-10&cid=852904873.1694575358&jid=995247879&gjid=1512417654&_gid=1649348801.1694575358&_u=IEBAAEAAAAAAACAAI~&z=2068853043

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture string| GoogleAnalyticsObject function| ga object| HelpCenter object| google_tag_data object| gaplugins object| gaGlobal object| gaData

6 Cookies

Domain/Path Name / Value
.support.moneyhero.com.hk/ Name: __cfruid
Value: 16a7879b5af2315635eb2da9198ac33f34fa151a-1694575355
support.moneyhero.com.hk/ Name: _help_center_session
Value: MFJCc21FNVdVTmpseGFWa3ZkdEdXSXBUWFdpbVkvV3MrVVN3YWV1ZWIxUGJvenZBSXJua0gvbGZ5WUt5c01qRUhaQVV2NEFHVjlUbHRGMit5dDk5VDBlVE1nMzJNam1KQjBVeXE5QVBJb3VqbDRGeWpSTklMLzRqckkrZmNodmstLS9SYVVIcG5OYjc2ekF4bDhlM1pmaXc9PQ%3D%3D--d5b61d75e3ef01ac1db144e93f719471860cf861
.support.moneyhero.com.hk/ Name: cf_clearance
Value: VgrIqdl6aroa47DPWe.MHw9sReA6zpDASvdj5RCwfbY-1694575357-0-1-d2d5ea53.c1c9f0f8.85d4b5b3-0.2.1694575357
.moneyhero.com.hk/ Name: _ga
Value: GA1.3.852904873.1694575358
.moneyhero.com.hk/ Name: _gid
Value: GA1.3.1649348801.1694575358
.moneyhero.com.hk/ Name: _gat
Value: 1

12 Console Messages

Source Level URL
Text
network error URL: https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://p25.zdassets.com/hc/theming_assets/2337453/360000728212/style.css?digest=4413451135769
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://p25.zdassets.com/hc/theming_assets/2337453/360000728212/script.js?digest=4413451135769
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/ekr/snippet.js?key=bcf56058-e2b2-40ef-809d-6b0c3cc1a83a
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/hc/assets/en-us.bf1ce5de86fa754a69fb.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/hc/assets/hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://moneyhero.zendesk.com/auth/v2/host/without_iframe.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://theme.zdassets.com/theme_assets/2337453/9a9d4c0a7c7dfab94f20298e28cd1ae22e3cb1db.png
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-45741826-10&cid=852904873.1694575358&jid=995247879&gjid=1512417654&_gid=1649348801.1694575358&_u=IEBAAEAAAAAAACAAI~&z=2068853043
Message:
Failed to load resource: net::ERR_CONNECTION_RESET

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block