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Text Content

US: (+1) 650-731-0066,  India: (+91) 96320 42668
Sign Up - 3 Users Free Login
 * Home
 * Features
   * General
   * Office Staff
   * Field Technician
   * Customer Notifications
   * Office Terminology
   * Job Management
   * Estimate/Quotation
   * Invoicing-Receipts
   * Franchise Management
   * Customer Equipment
   * Customer Portal - Mobile
   * Contract/AMC Management
 * Add-Ons
   * Field Inventory
   * Purchase Modules
   * Projects
 * Industries
   * HVAC Software
   * Plumbing Software
   * Appliance Repair Software
   * Lawn Care Software
   * Electrician Software
   * All Industries
 * Integrations
   * QuickBooks Online
   * Stripe Payments
 * Pricing
 * Help
   * Knowledge Base
   * Support
   * Blog
   * Information Videos
 * Contact Us


FIELD SERVICE MANAGEMENT SOFTWARE FOR SMALL BUSINESS TO HELP REDUCE PAPERWORK

Are you tired and frustrated with repetitive and routine tasks ?
Are you losing service revenue and customers ?
Do you have a problem keeping your paper documents organized ?

Introducing ServiceFolder, field service management software for small business
is guaranteed to save you time & money!


FIELD SERVICE MANAGEMENT SOFTWARE FOR ALL SERVICE BUSINESS

 * HVAC
 * Plumbing
 * Electrical
 * Fire & Line Safety
 * Facilities Management

 * Alarm & Security
 * Appliance Repair
 * Construction
 * Handyman
 * Lawn Care & Landscaping

Start Free - 3 Users


WHAT IS SERVICEFOLDER?

With ServiceFolder, you can gain access to a full suite of industry-specific
field service management software solutions for small business that will reduce
paperwork, keep your small business organized and your customers updated.

Field service technicians & your office staff will be able to use our field
service management software to manage your employees, equipment & time from any
computer or mobile device. With the ability to assign jobs in real-time and
automate workflows, we make your life easier so your team can get back out on
the job site where it matters most.

BECOME MORE PRODUCTIVE AND PROFITABLE

 * Reduce Phone Calls
 * Reduce Excel Sheets
 * Reduce WhatsApp Messages

Save time by running advanced reports in seconds instead of minutes - we've put
the right tools at your fingertips!

Service software for small business - People are learning how to use field
service management software on their phones to manage job cost & inventory
levels


A COMPLETE SOLUTION FOR YOUR OFFICE STAFF + FIELD TECHNICIANS

The ServiceFolder field service management software solution for small
businesses is designed with the office staff and small business field
technicians in mind - we've put all of our features at your fingertips to help
manage, track and grow your business.


BEST FIELD SERVICE MANAGEMENT SOFTWARE FOR SMALL BUSINESS

We are confident that field service dispatch software for small business can
make paperless workflows a reality for you. We offer our field service
scheduling software for free of charge for small businesses with teams of 3 or
less! You'll get access to the functionality of our service manager software,
including assigning jobs, managing tasks, reporting on your field service
operations and more.

Start Free - 3 Users

INNOVATIVE SOLUTIONS FOR FIELD SERVICE BUSINESS

OFFICE STAFF

The screen used by the office staff for inputting job information to be saved in
the field service management software.

FIELD TECHNICIAN

The screen used by the service managers and technicians to locate customers &
enter in customer information with appointments


OUR FIELD SERVICE SOFTWARE FOR SMALL BUSINESS SUPPORTS MULTI- LOCATION, BRANCHES
& FRANCHISES


INNOVATIVE SOLUTIONS FOR FIELD SERVICE INVENTORY MANAGEMENT

ServiceFolder field service management software is designed to work with your
existing systems, so we can easily import and export data in a variety of
formats to ensure seamless integration.

We've also added advanced features like inventory tracking to make it easier to
keep an accurate count of supplies in your warehouse!


OUR FEATURE PACKED FIELD SERVICE MANAGEMENT SOFTWARE INCLUDES

 * Branchwise Technicians / Employees
 * Branchwise Customers
 * Branchwise Invoices
 * Branchwise Quotations
 * Branchwise Jobs & Work Order Management
 * Consolidate Sales by Branches


SERVICEFOLDER IS CLOUD BASED SERVICE SOFTWARE FOR SMALL BUSINESS

Make modern day technology work for you. ServiceFolder field service management
software solutions for small business will help reduce paper, keep people
organized and keep customers updated so they can focus on what matters most -
their small business!

Reduce paperwork & keep your small business organized with ServiceFolder. Our
field service management software enables your team to keep track of standard &
proprietary services efficiently. This leads to more productive & professional
operations for small businesses.

OFFICE STAFF

TECHNICIAN MOBILE APP

EASY CLIENT COMMUNICATION USING CUSTOMER PORTAL

INVOICE & QUOTES

LEAD MANAGEMENT

JOB NOTES & PHOTOS

ASSET MANAGEMENT

CONTRACTS/AMC

FIELD INVENTORY

PURCHASE MODULES

PROJECTS

AUTOMATE CUSTOMER NOTIFICATIONS


OUR SERVICE SOFTWARE SOLUTIONS FOR SMALL BUSINESSES


TRACK JOBS & WORK ORDERS

 * Technician assignment
 * Track Products sold/services for the job
 * Team Calendar at a glance
 * Advanced reports


CUSTOMER EQUIPMENT/ASSET

 * Track the customer equipment
 * Track the Asset servicing schedule
 * Complete history of the equipment servicing


GOOGLE MAPS

 * Track technician's locations
 * Search customer address directly on Google Maps


AUTOMATE SMS/EMAIL

 * Schedule a notification to be sent to the customer or technicians
 * Complete control on the date and time of the notification
 * Schedule using Mobile or Internet Browser


IMPROVE YOUR SMALL BUSINESS WITH FIELD SERVICE DISPATCH SOFTWARE

MOBILE APP FOR FIELD TECHNICIANS

Contact Us


AFTER SALES PROCESS

The after sales process is crucial with increasing your customer satisfaction.
Every small business industry should have effective job tracking and job
scheduling and dispatch software. Our field service management software
solutions for small business makes service technician scheduling, job tracking,
service agreement management, invoicing and quoting easier in your small
business organization.

QUICKBOOKS ONLINE INTEGRATIONS

Invoicing and accounting should be quick and error free. With our online job
tracking software integrated with QuickBooks, you will increase your office
staff's productivity by avoiding double entries and reducing data entry errors.
Customers and items will be synced in and out of any small business service
manager software to update inventory between multiple locations.

FIELD SERVICE INVENTORY MANAGEMENT SOFTWARE

Inventory accuracy is higher when you use field service inventory management
scheduling software to handle your entire field service inventory. Choose field
service scheduling software that handles multi-location inventory with detailed
reports at every location. Our service software solutions for small business
helps with the adjustments caused by irregularities like your inventory
expiring, customer returns, and lost stock from leakage or damage

EFFECTIVE ENTRY OF DATA

Our field service scheduling software app automatically tracks every job and
customer interaction in the field. With one glance, office staff can see a
complete history of the customer interaction. We are able to display invoicing
and payment information for each service performed to perfectly understand
customer expectations.

HIGH CUSTOMER RETENTION

Using field service management scheduling software like ServiceFolder will
increase your customer retention rate as your company will effectively track
maintenance work orders. Our field service software for small business also has
built-in invoicing & billing directly through your browser. Other capabilities
include a job tracking mobile app for updating notes and uploading pictures or
drawings now from the field.


OUR MOBILE FIELD SERVICE SCHEDULING SOFTWARE

MOBILE APP FOR FIELD TECHNICIANS

An unlocked cell phone on a desk with field service management software opens
next to a laptop with the same software running.

*Job Status Updates*

*Real-Time Communication*

*Live Interactive Scheduling*


CREATE JOB DIRECTLY FROM THE FIELD

Our field service mobile app gives flexibility to your field service engineers.
The engineer can also add customers into the field service software for the
company. The field service mobile app is used to communicate with customers,
receive alerts for a job status update, and record the services & costs of work
performed.

1


LOCATION TRACKING IN THE FIELD

The location tracking of the field service engineers directly through the field
service manager software provides a distinct benefit for the office staff for
scheduling the next work order. The office staff gets a glimpse of the location
of the technician to deliver exceptional service to new clients waiting to
schedule appointments.

2


IMPROVE PERFORMANCE & PRODUCTIVITY

The field service management mobile app provides flexibility to the field
service engineer to create jobs. The engineer can also add customers and book
new business to the company. The field service mobile app keeps your small
business service technicians organized to directly affect their performance and
productivity.

3
 * The main overview screen used on mobile phones by the service technicians
 * The job screen for the service technicians to enter in job information like
   types, status, comments & start/stop times
 * The reports screen for the service technician to view their existing customer
   visits, upcoming appointments & overdue ones too.
 * The tracking screen is for the office staff to be able to locate the service
   technician for easier scheduling of new customers.


WHY USE FIELD SERVICE MANAGEMENT SCHEDULING SOFTWARE LIKE SERVICEFOLDER?

There are many small business benefits to use field service management
scheduling software like ServiceFolder. It can improve performance and
productivity for technicians in the field because it provides them with the
resources they need to do their job, including location tracking, improved
scheduling, and live interactive scheduling.

Office staff also benefit from it since it gives them a complete history of the
customer interaction and allows them to track the maintenance work orders more
accurately.

INVENTORY LOGISTICS

ServiceFolder's service inventory software helps small business busy service
organizations closely track warehouse and van truck parts inventory.
ServiceFolder service software for small business provides the critical
information for office staff, technicians, managers and customers at the right
time

STREAMLINED PROCESSES

ServiceFolder's streamlines the small business operations from the client’s call
through assigning, scheduling, guiding the field person to reach the client’s
place on time and along with invoicing and completed job report

CUSTOMER SATISFACTION

ServiceFolder's field service inventory system also helps small business with
customer satisfaction because your service technicians will be more organized &
less likely to be missing products necessary to perform their job. Your field
service technicians will be able to deliver exactly what your customers expect.

ServiceFolder's field service scheduling software free plan is perfect for small
businesses with up to three people or less. It includes time tracking,
scheduling, and mobile app features that make it one of the best mobile field
service management software solutions for small businesses available. It is
perfect for any small business company within the field service industry that
wants to use technology to increase performance and productivity



HOW SERVICEFOLDER WORKS?

 * STEP 1
   
   Customer calls the agency and discusses the work needed. The office staff
   properly enters the customer information & request into the field service
   software.

 * STEP 2
   
   The office staff will then assign the field service technician to the job
   based on their availability and proximity to the client's location.

 * STEP 3
   
   The field service technician receives an email or SMS notification on their
   smartphone. ServiceFolder’s mobile app gives the complete details of the
   client’s location and critical job information directly on the phone.

 * STEP 4
   
   Field engineer arrives at the client's location. The field engineer adds
   notes and upload pictures related to the job. The field engineer will also
   record the parts and materials used for the completion of the job with the
   help of field service management software developed for small businesses.

 * STEP 5
   
   Finally, your field service technician will update the status of the job to
   ‘Completed’ so that your office staff is kept informed throughout the day.

Start Free - 3 Users

RELATED INFORMATION ON FIELD SERVICE MANAGEMENT SOFTWARE

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ServiceFolder



JOB SCHEDULING SOFTWARE

Our job scheduling module is specialized to make you a market leader in your
small business industry. Our job scheduler module will make it easy to plan and
schedule jobs based on the field technician’s availability. ServiceFolder
provides three convenient calendar views for easy scheduling of work orders to
your field service workers. The monthly, weekly and daily view helps with
balancing the job scheduled to field service workers available.

Start Free - 3 Users
The calendar overview for office staff to see what service technicians are
scheduled for existing jobs. This will give them a better idea on which
technicians to schedule for future customer appointments.


QUICK INTRODUCTION TO OUR FIELD SERVICE MANAGEMENT SOFTWARE



--------------------------------------------------------------------------------

FREQUENTLY ASKED QUESTIONS


WHAT IS FIELD SERVICE MANAGEMENT SOFTWARE (FSM)?

Field service management (FSM) software is software that captures, stores, and
manages service jobs. It enables small businesses to manage the job from
beginning to end and improve overall productivity by managing assets such as
technicians & equipment across an entire organization.

ServiceFolder is service pro field service management software that small
business field service management companies use to service customers and service
technicians to service vehicles.


WHAT ARE THE BENEFITS OF FIELD SERVICE MANAGEMENT SOFTWARE?

The main benefit is that it can streamline processes within your small business
field service organization, thereby increasing productivity & improving customer
service by reducing labor costs and providing better accountability for all jobs
performed across your entire company. This results in an overall profitability
improvement because you'll have a clear view of what’s going on with every job
from start to finish.

ServiceFolder is one of the best small business software for field service
management because it is free for 3 users or less. It can efficiently manage
businesses no matter what field service industry they are in.


WHAT ARE THE CHALLENGES FOR SMALL BUSINESSES IN FIELD SERVICE MANAGEMENT?

Common Challenges include the following:

 * Timely Invoice and Payments on the field
 * Scheduling jobs without conflict
 * Communication between customer, technician and back office is in multiple
   places
 * Images and files of the work order are transferred and maintained in Whatsapp


HOW TO USE A FIELD SERVICE JOB MANAGEMENT TOOL?

There are many efficient ways to use field service job management tools. No
matter how it's used, time tracking, scheduling, reporting & invoicing are all
time-saving tools that help improve your entire company's productivity. The job
management tools can help keep track of time, inventory, scheduling & job
costing.

ServiceFolder is a service pro field service management software. It helps you
keep track of time and expenses by taking pictures of parts replaced on the job
and recording maintenance notes for the next service technician.


CAN YOU USE INTUIT FIELD SERVICE MANAGEMENT SOFTWARE LIKE QUICKBOOKS?

It isn't straightforward to use intuit field service management software, like
QuickBooks, as a standalone field service management software tool. QuickBooks
was designed to handle certain things like time tracking & expenses, but it was
not designed to handle all the small business field service management software
demands.

ServiceFolder is a better choice to handle most small business field service
tasks because it helps automate specific tasks. The best part is you can utilize
the field service management software integration of ServiceFolder to directly
import QuickBooks data. So when using ServiceFolder, you can keep using
QuickBooks while taking advantage of the perks of ServiceFolder field service
inventory management software.


WHY SHOULD YOU CONSIDER USING FIELD SERVICE MANAGEMENT SOFTWARE?

Small Business Field service management software is a great time-saver because
it allows you to manage your entire field service organization from a single,
easy-to-use platform. It can help reduce labor costs & improve accountability of
all jobs performed across the company. It will also increase productivity and
profitability by improving the overall efficiency of business processes.

ServiceFolder is a free field service management software for up to 3 people
that will help you save time & money by reducing paperwork. Improving the
organization of your field service workers and keeping customers updated will be
self-explanatory why ServiceFolder is the best small business software for field
service management.


HOW DOES FIELD SERVICE MANAGEMENT SOFTWARE WORK TO IMPROVE CUSTOMER EXPERIENCE?

Customer experience is all about time and quality of service. If customers can't
get in touch with you because your phone lines are always busy or if the time it
takes to show up at a customer's location isn't great, that will leave them
wrong impressions, and they may never want to do so business with you again.

One way field service job management software helps improve customer
satisfaction is by making sure the time spent servicing the field service
equipment is precisely what was agreed upon when scheduling the job. This allows
for greater accountability for everyone involved, so there aren’t any surprises
later down the road.

ServiceFolder provides accurate time tracking & reporting, enabling you to see
where time is wasted and where problems occurred within each service team.


WHAT ARE THE FEATURES OF FIELD SERVICE MANAGEMENT SOFTWARE?

For small businesses, there are many features of field service management
software. One is time tracking which can be done quickly by letting customers
schedule jobs using the online scheduler or via email, text message & phone call
reminders.

Another great feature of the best field service management software for small
business is time-saving reports that let you know how much time was spent
servicing equipment and labor for each work order. This information will help
managers identify wasted time within teams, so issues like this don’t occur
again in the future.

ServiceFolder allows your entire team to communicate effectively with one
another by real-time scheduling & inventory updating that improves productivity
& accountability. In addition, everything is documented when it happens instead
of asking each technician what they did on the job weeks ago.


IS SERVICEFOLDER A FREE FIELD SERVICE MANAGEMENT SOFTWARE?

Yes, ServiceFolder is a free field service management software for 3 users for
the Silver edition


Get Started Free - 3 Users

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ABOUT

 * Pricing
 * Contact Us
 * About Us
 * Privacy Policy
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 * Sitemap


FEATURES

 * General
 * Office Staff
 * Field Technician
 * Job Management
 * Invoicing-Receipts
 * Estimate/Quotation
 * Inventory

 * Notifications
 * Terminology
 * Franchise Management
 * Customer Equipment
 * Customer Portal - Mobile
 * Contract/AMC Management


INDUSTRIES

 * HVAC Software
 * Plumbing Software
 * Appliance Repair Software
 * Lawn Care Software
 * Electrician Software
 * All Industries


INTEGRATIONS

 * QuickBooks
 * Stripe Payments


SUPPORT

 * Support
 * Knowledge Base
 * Free Trial
 * Login
 * Blog
 * Information Videos

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