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Effective URL: https://www.telstra.com.au/customer-terms
Submission: On November 29 via manual from AU — Scanned from AU
Effective URL: https://www.telstra.com.au/customer-terms
Submission: On November 29 via manual from AU — Scanned from AU
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Publisher: Telstra Name: Our Customer Terms - Telstra Copyrighted By: Telstra Family Friendly: Yes Language: English Skip to main content Staying safe is a team effort. Our cyber experts monitor our network 24/7, but it’s important that you take some security steps too. Learn how to stay safer. 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OUR CUSTOMER TERMS CUSTOMER TERMS Our Customer Terms set out terms and conditions on which we provide products and services to Consumer or Personal, Business and Government and Telstra Wholesale customers. CONSUMER OR PERSONAL TERMS BUSINESS AND GOVERNMENT TERMS DSA GENERAL & SERVICE TERMS IMPORTANT WARRANTY INFORMATION This information relates to the warranties referred to in Our Customer Terms. These warranties are in addition to your rights under the Australian Consumer Law. See Important Warranty Information (PDF, 64KB), opens in a new window for more details. TELSTRA WHOLESALE This document contains the terms relating to Telstra Wholesale Services and can be viewed in either PDF format (PDF, 521KB), opens in a new window or Word format (DOC, 339KB). GOOGLE PLAY See the terms and conditions related to billing information of Google play. Top HELP * Contact us * Support * Find a store * Check for outages * Troubleshoot an issue * Consumer advice * Financial hardship HELP * Contact us * Support * Find a store * Check for outages * Troubleshoot an issue * Consumer advice * Financial hardship ABOUT * About us * Careers * Partners and causes * Investors * Sitemap ABOUT * About us * Careers * Partners and causes * Investors * Sitemap PRIVACY AND TERMS * Critical Information Summaries * Our customer terms * Your information * Privacy * Our website terms PRIVACY AND TERMS * Critical Information Summaries * Our customer terms * Your information * Privacy * Our website terms OTHER TELSTRA SITES * Telstra Wholesale * Global Enterprises & Services * Telstra Media * Telstra Health * Telstra Plus OTHER TELSTRA SITES * Telstra Wholesale * Global Enterprises & Services * Telstra Media * Telstra Health * Telstra Plus FIND US * Facebook * Twitter * Instagram * YouTube SHOP BY BRAND * * Need help? 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