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PROVIDER NEWSWISCONSIN


PROVIDER NEWS WISCONSIN




PROVIDER NEWS WISCONSIN

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Administrative / Digital Solutions | Commercial / Medicare Advantage /
BadgerCare Plus and Medicaid SSI Programs | Nov 10, 2023


SAVE TIME WITH CLAIM STATUS ENHANCEMENTS IN AVAILITY ESSENTIALS

This communication applies to Commercial, Medicaid, and Medicare Advantage plans
from Anthem Blue Cross and Blue Shield (Anthem) in Wisconsin.

We are excited to share that Anthem care providers can now take advantage of
Availity’s enhancements to the Claim Status application. Discover how more
reliable claims information can help streamline your workflow. Experience easier
access to more claim details along with increased efficiency.



In addition to securely obtaining your Anthem patients’ claim information, the
recent application enhancements make it easier for you to:

 * Streamline your workflow through optimized search and sort capabilities.
 * View payment information right on the claims’ screens.
 * Access more reliable and detailed patient information about the claim,
   reducing the need to contact Anthem for assistance.
 * Increase efficiency through enhanced reporting features.
   
   Select the image to see more

 


KEY FEATURES OF THE CLAIM STATUS APPLICATION ENHANCEMENTS INCLUDE:

Remittance viewer

 

This offers easy access to information and the option to obtain a copy of the
Electronic Remittance Advice (835) from the claim status screen.

Interest, penalty, and patient responsibilities

 

Incorporates enhanced details with additional interest and payment information
(when available) along with displaying patient responsibilities.

Filter, sort, print, and save details

 

These features provide additional search and sort options to help you locate
information quickly. You can export, save, and print claim results.

New user interface

 

The new display shows all search results on one screen, making all detailed
claim information available in one place. Search results appear below search
fields, so you can easily update criteria.

Existing features

 

The exciting updates still retain the following familiar features:

 * Chat with payer
 * Disputes (appeals)
 * Attachments
 * Eligibility and benefits lookup


ACCESS TRAINING AND START SAVING TIME TODAY

Watch the quick, convenient recorded training to see how you can start saving
time today. Learning sessions show step-by-step how you can use the Claim Status
enhanced application to help simplify your current workflow and increase
productivity. Visit the Enhanced Claim Status Learning Page from Availity
Essentials to enroll in live training or listen to a recorded demo. We’re
dedicated to providing you with digital resources, insights, and tools to help
make delivering quality care easier.



Please contact your provider relationship management representative or use Chat
with Payer for more information or if you have questions.

Anthem Blue Cross and Blue Shield is the trade name of Blue Cross Blue Shield of
Wisconsin (BCBSWI), Compcare Health Services Insurance Corporation (Compcare),
and Wisconsin Collaborative Insurance Company (WCIC). BCBSWI underwrites or
administers PPO and indemnity policies and underwrites the out of network
benefits in POS policies offered by Compcare or WCIC; Compcare underwrites or
administers HMO or POS policies; WCIC underwrites or administers Well Priority
HMO or POS policies. Independent licensee(s) of the Blue Cross Blue Shield
Association. Anthem is a registered trademark of Anthem Insurance Companies,
Inc.

WIBCBS-CDCRCM-041279-23-CPN40591

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https://providernews.anthem.com/wisconsin/articles/save-time-with-claim-status-enhancements-in-availity-essenti-7

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This communication applies to Commercial, Medicaid, and Medicare Advantage plans
from Anthem Blue Cross and Blue Shield (Anthem) in Wisconsin.