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* Products
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With flexibility and neutrality at the core of our Customer
Identity and Workforce Identity Clouds, we make seamless and
secure access possible for your customers, employees, and
partners.
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Questions? Contact us: 1 (800) 425-1267

Effective Date: November 27, 2023

Posted Date: November 27, 2023

I. INTRODUCTION

At Okta, data privacy is important to us. This Okta Privacy Policy (“Privacy
Policy”) details our privacy practices for the activities described in this
Privacy Policy. Please take the time to read this Privacy Policy carefully in
order to understand how we collect, share, and otherwise process information
relating to individuals (“Personal Data”), and to learn about your rights and
choices regarding our processing of your Personal Data.

If you are a California resident, please review the section of this Privacy
Policy for California residents.

In this Privacy Policy, “Okta,” “we,” “our,” and “us” each mean Okta, Inc. and
the applicable Okta affiliate(s) involved in the processing activity. The
addresses of our offices, where Okta, Inc. and our affiliates are located, can
be found at https://www.okta.com/contact.

Auth0, Inc. is a subsidiary of Okta. Any references to Customer Identity Cloud
are inclusive of Auth0 by Okta.

II. OKTA’S ROLES & RESPONSIBILITIES

Okta is the controller of your Personal Data, as described in this Privacy
Policy, unless otherwise stated. Please note that this Privacy Policy does not
apply to the extent that we process Personal Data in the role of a processor (or
a comparable role such as a “service provider” in certain jurisdictions) on
behalf of our customers, including where we offer to our customers various cloud
products and services, through which our customers (and/or their affiliates)
connect their own websites and applications to our hosted platform (including
our Auth0 by Okta-branded services), sell or offer their own products and
services, send electronic communications to other individuals, or otherwise
collect, use, share or process Personal Data via our cloud products and
services.

Each of our customers, not Okta, controls whether they provide you with an
account or other access to the Okta identity cloud service through their
subscription, and if they provide you with such accounts or other access through
their subscription, they control what information about you that they submit to
our service. This content may include contact information (such as your first
and last name, email address, and phone number), professional information (such
as the department you work for at your place of employment), or other types of
information that a customer chooses to submit. Use of this content by Okta is
governed by agreements between Okta and the Customer.

For detailed privacy information applicable to situations where an Okta customer
(and/or a customer affiliate) who uses Okta’s cloud products and services is the
controller, please reach out to the respective customer directly. We are not
responsible for the privacy or data security practices of our customers, which
may differ from those set forth in this Privacy Policy. If not stated otherwise
either in this Privacy Policy or in a separate disclosure, we process such
Personal Data in the role of a processor or service provider on behalf of a
customer (and/or its affiliates), who is the responsible controller of the
applicable Personal Data.

If your Personal Data has been submitted to us by or on behalf of an Okta
customer and you wish to exercise any rights you may have under applicable data
protection laws, please inquire with the applicable customer directly. Because
we may only access a customer’s data upon instruction from that customer, if you
wish to make your request directly to us, please provide to us the name of the
Okta customer who submitted your Personal Data to us. If we are able to verify
the Okta customer, we will refer your request to that customer and support them
as needed in responding to your request within a reasonable timeframe.

Additional information and safeguards regarding Okta’s data protection
obligations (including for international transfers) to our customers are set
forth in our subscription agreement form and related documents, including our
Trust & Compliance Documentation, all of which are available online at
https://www.okta.com/agreements.

III. PERSONAL DATA WE COLLECT AND DATA SOURCES

COVERED DATA PROCESSING ACTIVITIES

This Privacy Policy applies to the processing of Personal Data that we collect
in the following ways, as detailed in this section.

We collect information about you when you provide it to us, when you interact
with our products and services, websites and electronic systems, when you attend
events and visit our offices, and when other sources provide it to us, as
further described below.

Information you provide to us

Based on our current practices (and including our practices over the last 12
months), we collect the following categories of information about you:

Contact and Professional Data. We collect contact and/or professional data about
you in person, through communications, including communications from you or your
colleagues, and through our websites. For example, you provide your contact and
professional information to us when you sign up to learn more about Okta’s
products and services, download content, register for an event, and visit our
offices. If you attend an event, we may also receive contact and professional
details about you when you choose to scan your attendee badge or by providing a
business card or other method(s) whereby you share Personal Data with us.
Typically, contact data includes your name and contact methods, such as
telephone number, email address, and office or other mailing address, and
professional data includes details such as the organization you are affiliated
with, your job title, and industry.

Administrator Data. When you sign up for an account to try Okta, subscribe to
any Okta service via Okta or another entity (such as a marketplace or authorized
reseller), have the ability to submit a support request, or are designated an
administrator of any part of the Okta Service, then information is provided to
us about you (“Administrator Data”). Administrator Data usually includes your
name, email address, phone number, address, billing information, business
contact information, credentials information (including Okta training and
credentials), subscription and service configurations you select, and other
details you may provide to us about you or include in your profiles in Okta
communities and other support portals. We may also receive any Personal Data you
share via tooling used to provide support, e.g., videoconferencing or other
communication methods you participate in.

Biographical, Community, and Support Data. We may also collect various types of
biographical, community, and support Personal Data from you via our help center
and community support forums. For example, if you register for an online
community that we host, we may ask you to provide a username, photo and/or
biographical information, such as your occupation, organization name and areas
of expertise. Additionally, you may provide Personal Data to us when you create
user-generated content (for example, by posting in a forum), provide Okta with
feedback, or when you participate in interactive features, trainings, online
surveys, contests, promotions, sweepstakes, activities, or events. Okta may
receive Personal Data and Administrator Data in connection with an
administrator's request for support for the Okta service.

Job Applicant Data. We collect contact and professional information, including
your resume with educational and work background, that you provide when you
apply for a job with Okta. We may also collect sensitive information, like your
Social Security Number or other government identifier, criminal history
information, racial or ethnic origin, or other such Personal Data that you
provide in connection with your job application.

Contract and Payment Data. We may receive contract details (like signatures)
from you or your organization and use payment processing services to collect
payment and billing information, which may contain Personal Data such as billing
name, billing address and payment card details, in connection with some of our
products and services.

Audio, Electronic, or Visual Data. If you attend an Okta in-person or virtual
event or agree to be recorded in a telephone or video meeting, we may record
some or all of that event or meeting. For events, we may document the event in
various ways, such as by taking photos at the event, interviewing you at the
event, or recording your participation in a live question-and-answer or other
interactive session. We use this information for business and marketing purposes
to better inform the public about Okta, its events, and provide testimonials
about our products and services, to the extent permitted by applicable law.

Consumer Products. If you use consumer products made available by Okta (“Okta
Consumer Products”), then we may receive various types of information and
content from you that you choose to share, including contact information (such
as your first and last name, email address, and phone number), additional
multi-factor authentication factor setup details, content you upload (such as
identification or other documentation), and information regarding the websites
and applications that you visit and use through Okta Consumer Products for
authentication. We also receive Ancillary Data, including device data, Usage
Data, and metadata, as described below for the purposes described below.

Depending on your jurisdiction, if we collect sensitive data from you, we will
do so by providing you with additional notice or confirming your consent upon
collection, if required by applicable law.

PERSONAL DATA WE COLLECT FROM OTHER SOURCES

In the course of doing business (and over the 12 months preceding the effective
date of this Privacy Policy), we receive Personal Data and other information
from other third parties for our business or commercial purposes. This
information varies and typically falls into a few categories:

* Business contact information (such as name, job title, business email, phone
number, and address), social profile (such as LinkedIn or XING) including
other details about your organization for sales and marketing purposes, to
better inform you about Okta products and services;
* Third-party platform usernames and identifying information;
* Details about you as a job candidate (which may include your name, resume,
educational and work history, criminal history information, and feedback) as
permitted under law; and
* Data used for security purposes to protect our products and services.

We receive business contact information that contains Personal Data for
commercial purposes, including details about your organization from third
parties for marketing and business intelligence, such as analyzing business
opportunities, identifying and communicating with potential customers, and
providing our audience with more relevant content and advertising. Typically,
and subject to applicable laws, we receive this information about you from a few
sources, such as: (i) third-party marketing initiatives, such as events where we
are a sponsor, or website forms hosted by third parties that may provide content
about us; (ii) instances when you consent to having your attendee badge scanned
at an event hosted by us or another entity; (iii) companies, such as information
aggregators and similar entities, from whom we have licensed business contact
information; (iv) referrals; or (v) resellers and channel partners, including
those that offer joint marketing services. In some situations, we may combine
such business contact information with other non-personal and Personal Data we
possess or that you have provided to us. For example, we may combine business
contact details with details about your organization, such as its address or
revenue range, and analyze this information for business opportunities or use
this to send you tailored content.

We also receive Personal Data to help with threat intelligence and to protect
the safety and security of our service and our customers’ applications, such as
breached website credentials from other entities. We use this Personal Data for
various purposes, such as for security and fraud detection purposes and to
enable our customers to configure the settings within the Okta products and
services to notify their administrators and users if the data that they put into
the Okta service is found within this data set.

We also receive information from third-party platforms for various business
purposes such as organizational credit information, program management, or
technical reasons. For example, we may receive credit information about an
organization that includes the names of individuals. If you participate in an
open source project or our bug bounty program, we may receive details about you,
such as your username or pull requests, to help us manage your participation in
the project or program and provide you with updates.

If you are a candidate applying for a job at Okta, subject to laws applicable in
your jurisdiction, we may receive Personal Data about you from third parties for
business purposes, such as through background checks (educational, employment,
criminal, and financial information), publicly-available sources (like social
media accounts, including LinkedIn for identifying candidates), feedback about
your application and from interviews, and other third parties that may provide
feedback about your application. Okta treats references provided as part of a
job application as confidential.

For our professional services work, as a processor or service provider for our
customers, Okta may also receive Personal Data about you to perform its
obligations under its contract with a third party. Okta partners may also share
your business contact information with Okta as part of their recommendation to
your organization to become an Okta customer. If Okta is interested in
partnering with, acquiring, investing in, or partners with, acquires, or invests
in your employing or retaining organization, Okta may receive Personal Data
about you through the (potential or completed) transaction for its business
purposes.

DEVICE DATA, USAGE DATA, ANCILLARY DATA, DIAGNOSTIC DATA, AND METADATA WE
COLLECT

Explanation of Device Data, Usage Data, Ancillary Data, Diagnostic Data, and
Other Metadata and Technology Used

Like most websites, applications, and software across the Internet, Okta
collects certain Personal Data when you access and use our websites,
applications, software, and products and services subject to laws applicable in
your jurisdiction. This type of data collection allows us to better understand
how individuals use and the performance of our websites, applications, and
products and services and allows us to provide, fix, and improve our websites,
applications, software, and products and services, and detect, investigate, and
combat fraud, security incidents, and other deceptive or malicious behavior. The
data we collect can include the following:

Device Data. We may collect certain information from and about your device, such
as unique device identifiers, browser type, the operating system installed on
your device, certain device configurations, and similar device or version
information (“Device Data”). We use Device Data to identify the location of the
device, which we use to provide necessary disclosures, obtain necessary
consents, prevent access to our products and services as required by applicable
law, and comply with any other requirements applicable to Okta, to detect,
investigate, and combat fraud, security incidents, and other deceptive or
malicious behavior, and to help us determine that users from one type of device
use our websites, products and services in different ways than users of a
different type of device, which in turn allows us to troubleshoot and
investigate the performance of our products and services, improve our websites,
products, and services, such as through optimizing the screen size of Okta
mobile applications, or making sure that our customers’ users have a more
efficient user experience. The Device Data we collect can include the following:

Location Data. We may collect information about your location when you use our
websites, mobile applications, and products and services. Your location can be
determined with varying degrees of accuracy by your IP address and information
about things near your device, such as Bluetooth-enabled devices. The types of
location data we collect and how long we store it depend in part on your device
and settings. If we collect your precise geolocation data, we will do so only
with your consent.

Camera. When enabled, some of our services allow you to set up the services by
using the camera on your device to scan a QR code. We cannot access your camera
without permission. You can always change our access to your camera by turning
off our access to your camera in your device’s settings menu.

Touch ID and Face ID. Some of our products and services may allow you to
authenticate using Touch ID and Face ID for Apple devices and Face Unlock and
Fingerprint Unlock for Android devices. If you authenticate using Touch ID, Face
ID, Face Unlock or Fingerprint Unlock, we are only notified as to whether the
authentication was successful and cannot access the Face ID, Touch ID, Face
Unlock, or Fingerprint Unlock. You can enable or disable Touch ID, Face ID, Face
Unlock and Fingerprint Unlock at any time through your device’s settings menu.

Usage Data. We may also collect data about your use of our websites,
applications, and products and services, including data regarding service
configurations and applications utilized in connection with the hosted Service,
support data, operational data, log data, logs of your usage and click
activities, logs about your login history, identity confirmation, and the
performance results for the hosted Service (“Usage Data”). Okta uses Usage Data
to: (i) analyze usage trends, (ii) detect, investigate, and combat fraud and
cyber-attacks; (iii) detect, investigate, and combat security incidents, and
other such deceptive, fraudulent or malicious behavior against Okta or its
customers, including taking measures to improve Okta’s overall security posture;
(iv) improve service and product functionality; and (v) retain and/or employ
another service provider or contractor.

Bug, Error, and Crash Reports. We may also collect data about any problems you
experience with our websites, applications, and products and services, including
bug, error, and crash reports, which can include Device Data, location data,
Usage Data, and user data at the time of the bug, error, and/or crash.

Ancillary Data. For the Okta Mobility Management product, data collected may
include the applications that are installed on your device. Collectively, we
refer to this data as “Ancillary Data”. Some of the Ancillary Data, including
Usage Data, that we receive is dependent on your organization’s policies and
settings and what information it permits to be shared with Okta. Okta uses
Ancillary Data to improve security and to provide and improve its products to
customers, including to better understand customer behavior in order to create
new features and provide threat-related insights for our customers.

Some of these products that collect and process Ancillary Data include:

* the Okta browser plugin;
* the Okta desktop and mobile applications (Okta Verify and Okta Mobile); and
* Okta Consumer Products.

Through the Okta browser plugin, the Ancillary Data we collect includes details
about your login session, IP address, user-agent, and the web application name
and website address, as well as other information that is not personal in
nature. In addition, as part of Ancillary Data, we may collect interaction data
about your use of the Okta browser plugin. We use the information collected
through the Okta browser plugin for security purposes and to provide features,
such as to allow you to better manage your passwords for websites that you
visit.

Diagnostic Data. Some products and services may require, or may be enhanced by,
your installation of on-premise software (e.g., agents, device management
applications). The on-premise software may collect data about the use and
performance of the software, including IP address, username, and host name,
which may be transmitted and used by Okta to provide customer support, to
diagnose issues with the on-premise software and/or related products and
services, to improve our products and services, and/or for the purposes
identified in the applicable agreement(s) between Okta and the applicable
customer. For example, Okta Advanced Server Access (“ASA”) provides
functionality for a customer to generate support bundles, which contain local
log files generated by the local software running on the customer’s ASA servers,
that the customer can provide to Okta to enable Okta to diagnose issues and
provide support.

Metadata. We may collect metadata about you, including technical data about your
performance or use of our website, products and services. One common technology
we use to collect metadata that may be considered Personal Data is our use of
cookies. Cookies are small text files that are placed on your web browser and
that help us recognize your browser or device as a unique visitor in different
ways based on the type of cookie. The three main types of cookies are:

Essential cookies. Essential cookies are required for website functionality and
security. For example, authentication, security, and session cookies may be
required for our website or products to work.

Functional cookies. We use functional cookies to help enhance our websites’
performance, for market research, or other analytics or advertising that is not
tied to a specific individual. For example, we may use Google Analytics to help
us track how many individuals visited our websites. We may also utilize HTML5
local storage cookies for the reasons described in this section. These types of
cookies are different from browser cookies in the amount and type of data they
store and how they store it.

Targeting or advertising cookies. We use targeting and advertising cookies to
help us understand our marketing efforts and to reach potential customers across
the web. For example, we contract with third-party advertising networks that may
track your activity over time and across different channels, including our
websites, email activity, and other websites and applications that display
advertisements. They may use this tracking information to understand and predict
your interests, to display an advertisement for Okta on another website, or
email you with a marketing communication for an Okta product.

If you would like to manage your cookies and your permissions to share data with
cookie providers, please visit the section below on Your Information Choices.

A second common technology we use to collect metadata that may be considered
Personal Data is beacon technology. We use beacons in our websites and in email
communications to you. Beacons provide us with information about your activity
and help us to improve our business operations and strategy, such as by
understanding our email communications’ functionality and improving our websites
and content. For example, if you click on a marketing email we send to you about
a new product or service, the beacon will provide signals to us that you and
your organization may be interested in learning more. If you would like to
manage your email subscriptions with us, please visit the section below on Your
Information Choices.

IV. HOW WE USE PERSONAL DATA

How we use the Personal Data that we collect depends in part on how you choose
to communicate with us, how you use our websites and interact with us, and any
preferences you have communicated to us. In general, we use your Personal Data
as is necessary to run our business and carry out our day-to-day activities. In
addition to the uses identified elsewhere in this Privacy Policy, we may use
your Personal Data to accomplish the following tasks (and we have done so during
the 12 months preceding the effective date of this Privacy Policy):

For the purpose of communicating with you about our products and services and
facilitate other interaction. We may use your Personal Data, such as contact
data, Ancillary Data, and metadata, to send you transactional communications,
notices, updates, security alerts, and administrative messages regarding our
products and services that may be useful to you and your organization. We will
respond to your questions, provide tailored communications based on your
activity and interactions with us, and help you use our products and services
effectively. We also use Administrator Data to communicate with you for various
purposes, including to provide you with account updates (about your
subscription, settings, security, billing, feature and product updates,
technical issues, certifications, and other similar content). You cannot
unsubscribe from non-promotional and transactional communications. For
promotional communications, you may manage your communication preferences via
your administrator settings, Okta communities, or our subscription center
(linked in the Your Information Choices section below).

In some situations, we may also share Administrator Data with authorized
partners in order to provide you with information relevant to your purchase of
Okta or other entities’ tools that may connect to Okta to meet your technical or
organizational needs.

If you choose to subscribe to alerts, then we will also use your Administrator
Data to send you trust alerts, including via SMS (“Okta Alerts”). Phone numbers
collected as a part of Okta Alerts SMS subscriptions will not be used for
marketing purposes and only shared with service providers as required to carry
out the alerts or as otherwise required under applicable law. In some instances,
the phone number you use to sign up for Okta Alerts may be the same phone number
we use for marketing purposes based on your consent or receipt through a
different channel.

For the purpose of supporting safety, security, and manage operations. We use
Personal Data, such as contact data, Ancillary Data and other metadata, about
you and your use of our products, services, and offices to verify accounts and
activity, monitor suspicious or fraudulent activity, assist our customers in
their monitoring of suspicious or fraudulent activity, and identify violations
of policies regarding the use of our products and services. We may also combine
Ancillary Data with other data we receive for safety, security, and to manage
our business operations. We also process Personal Data, such as contact data and
health data, for security and operations management reasons, such as to register
visitors to our offices and carry out related safety measures (including through
using our Atmosphere application), including to manage non-disclosure agreements
that visitors may be required to sign. We also use Administrator Data to provide
our customers with the Okta service, complete transactions, provide support and
other service to the customer account, detect and prevent fraud, for audit and
compliance purposes, and to comply with applicable law. Okta physically and
electronically monitors its offices with access monitoring software and tools,
and has on-premise surveillance cameras in order to prevent unauthorized access
to our offices and to protect employees, authorized visitors, and our property.

For the purpose of marketing our products and services. We use your Personal
Data, such as contact data, Ancillary Data, and other metadata about how you use
the products and services to send promotional communications that may be of
specific interest to you and your organization, including by email and by
displaying Okta marketing communications on other organizations’ websites and
applications, as well as on third-party platforms like Facebook, Twitter, and
Google subject to laws applicable in your jurisdiction. These communications are
aimed at encouraging engagement and maximizing the benefits that you and your
organization can gain from Okta’s products and services, including information
about new products and features, survey requests, newsletters, and events that
we think may be of interest to you and your organization.

For the purpose of analyzing, predicting, and improving results and operations.
We use Personal Data to analyze and predict results (such as those arising from
our sales and marketing efforts and product usage and consumption), improve the
performance of our websites, products and services and customer support,
identify potential customers, opportunities, and potential new product areas,
ascertain trends, improve our websites’ functionality, improve our security, and
provide us with general business intelligence, including through the use of
automated means such as machine learning technology. Subject to the laws
applicable in your jurisdiction, we may also combine the metadata and usage
information collected from our websites with other information to help further
the purposes described in the previous sentence.

For the purpose of managing contests or promotions and customer appreciation.
Okta may occasionally run contests or other special promotions or make available
opportunities or other tokens of appreciation for customers, and if you register
for these, we may process your Personal Data, such as contact information,
biographical information, and contract-related data to perform our contract with
you. Okta may also use the Personal Data, such as contact data, collected in
these contests, promotions, and for customer appreciation as well as to send you
gifts or prizes and promotional material about Okta and our partners.

For the purpose of processing payments. We process Personal Data, such as
contact information, contract-related data, financial information, biographical
information, and payment information to process payments to the extent that
doing so is necessary to complete a transaction and perform our contract with
you or your organization.

For the purpose of recruiting and hiring. We process your Personal Data, such as
contact, job applicant, and biographical data, to assess your application and to
evaluate and improve our recruitment system, our application tracking and
recruitment activities. We also use your Personal Data to communicate with you
regarding your application or opportunities at Okta that appear over time that
we believe may be of interest to you. We also use your Personal Data to send you
new hire and employee experience information. We may verify your information,
including through confidential reference checks and, where allowed, background
checks.

Other purposes for our legitimate interests. Where required by law or where we
believe it is necessary to protect our legal rights, interests, or the interests
of others, we may use your Personal Data in connection with the management of
our business, including but not limited to, for operational purposes and
workflow automation, business intelligence (such as to understand subscription
consumption and free trial product usage), website and product improvement,
legal claims, compliance, regulatory, and audit functions, protecting against
misuse or abuse of our products and services, and protecting personal property
or safety. For example, we may review compliance with applicable usage terms in
our customer contracts, assess capacity requirements for our products, websites,
and offices, improve your user experience, respond to requests by you for
support or for contact, or identify customer opportunities. If you sign up to
participate in specific programs, such as the Okta Ideas forum or other product
feedback programs, we may analyze Ancillary Data, including Usage Data, related
to your use of our products and Service, along with the data you choose to
provide to us through Okta Ideas, to provide you with a better customer
experience. Furthermore, we use Administrator Data to provide technical support
as described in our documentation and help center, and to improve our products,
services, and processes related to providing such support.

Other purposes with your consent. We may use your Personal Data if you have
given us consent to do so for a specific purpose not listed above. For example,
we may publish testimonials or featured customer stories to promote our products
and services or record phone calls for quality and training purposes, with your
permission.

If we process your Personal Data for a purpose other than those set out above,
we may provide you with a notice and obtain your consent prior to such
processing, where required by us under applicable law in your jurisdiction.

Legal Bases for Processing Personal Data (for United Kingdom and European
Economic Area and other relevant jurisdictions)

If you are an individual in the United Kingdom, the European Economic Area
(EEA), or of another relevant jurisdiction, we collect and process information
about you only where we have a legal basis or bases for doing so under
applicable laws. The legal bases depend on the products and services that your
organization has purchased from Okta, or the Okta Consumer Products that you are
using, as applicable, how such products and services are used, and how you
choose to interact and communicate with Okta’s websites, systems, and whether
you attend Okta events. This means we collect and use your Personal Data only
where:

* We need it to operate and provide you with our products and services, provide
customer support and personalized features, and to protect the safety and
security of our products and services;
* It satisfies a legitimate interest of Okta’s (which is not overridden by your
data protection interests and rights), such as for research and development,
to provide information to you about our products and services that we believe
you and your organization may find useful, and to protect our legal rights
and interests;
* You give us consent to do so for a specific purpose; or
* We need to comply with a legal obligation.

If you have consented to our use of Personal Data about you for a specific
purpose, you have the right to change your mind at any time, subject to
contractual and legal restrictions, and reasonable prior written notice. This
will not affect any processing that has already taken place. Where we are using
your Personal Data because we or another entity (for example, your employer)
have a legitimate interest to do so, you have the right to object to that use;
however, in some cases, this may mean that you no longer use our products and
services.

In the event that we de-identify any Personal Data for further use, we commit to
maintain and use the information in de-identified form and will not attempt to
re-identify the information, except for the purpose of determining if our
de-identification processes satisfy applicable legal requirements.

V. PERSONAL DATA DISCLOSED BY OKTA AND DATA YOU CHOOSE TO DISCLOSE TO OTHER
ENTITIES

PERSONAL DATA DISCLOSED BY OKTA

In the course of doing business (and over the 12 months preceding the effective
date of this Privacy Policy), Okta may disclose Personal Data as described
below.

Service Providers. For all categories of information that we collect, we
disclose Personal Data to our service providers for various business purposes,
including, but not limited to, auditing interactions with users, debugging our
websites, products and services, security purposes, internal research and
gleaning insights through machine learning, short-term uses such as credit
verification, payment processing, IT services, quality control and safety, gift
fulfillment, in-person and virtual event management, as well as to perform other
services on our behalf. For example, we may use service providers to help us
proctor and score Okta certification exams, or host our customer relationship
management system.

In-person and Virtual Events. If you choose to register for or attend a virtual
or in-person event or webinar that we host (such as our Oktane customer
conference), enter a contest or raffle with us and a sponsor, or download
content (such as a whitepaper) from our website, then we may disclose your
contact information, content interest information or other activity data, and
any other information, including Personal Data, collected in the course of these
activities for commercial purposes to those sponsors. In many cases, you
intentionally disclose your details by providing your information to these
sponsors through consent via a registration form or by scanning your badge at
the applicable sponsor’s booth. Virtual events hosted by third party platforms
may also collect additional data from you when you visit their sites. The
treatment of this information is subject to each of these other entities’
respective privacy statements.

Partners and Resellers. We may disclose your Personal Data, such as contact
information, business details, and content interest and activity details, to our
partners and resellers for business purposes, such as to carry out our business
or for joint marketing efforts to reach our customers and prospective customers,
subject to laws applicable in your jurisdiction. In many cases, you
intentionally disclose your details by providing your information to these
sponsors through consent via a registration form. You can review a list of our
current partners here.

Protection of Rights, Security and Fraud Detection. For all categories of data
we collect, we disclose your Personal Data for business purposes to protect our
customers and users, to secure our physical and intellectual property, and to
prevent or investigate security or fraudulent attempts against our users through
our platform.

Law Enforcement and Legal Requests. For all categories of data we collect, we
may disclose Personal Data to comply with applicable law or to respond to valid
legal requests, such as a subpoena, from law enforcement or other authorities.

With our Affiliates, Related to Corporate Transactions, and Provision of
Professional Services. For all categories of data we collect, we disclose
Personal Data to our affiliates and subsidiaries for business purposes,
including any service providers and agents that work on our behalf. For example,
we may disclose your Personal Data to support service providers with whom we
have in place agreements to protect your Personal Data. We may also disclose
your information as required for us to carry out a corporate transaction, such
as a merger or sale of assets of all or part of our company. We will also
disclose your Personal Data to our professional service providers (for example,
our auditors, insurance providers, financial service providers, and legal
advisors) as needed for us to run our business.

Platform, Training, and Community Analytics Data. We disclose Ancillary Data,
such as metadata (for example, unique identifiers and Usage Data), collected
through our platform with analytics service providers for our business purposes,
such as to provide a better user experience and improve our products and
services.

Advertising and Marketing. We share your Personal Data, such as metadata and
contact data, with third-party advertising and marketing providers, to allow us
to better reach our customers and prospective customers, and to sell our
products and services, to the extent permitted by laws applicable in your
jurisdiction. In some circumstances, we may ask you to consent to directly
disclosing your Personal Data with these third parties prior to sharing your
Personal Data, such as via a consent banner on our website. For details on your
choices with respect this sharing or disclosure, please see Your Information
Choices below. For specific details on these companies’ privacy practices,
please visit their privacy policies.

Anonymous or De-identified Usage Data. We disclose anonymized or aggregated
usage data or security threat information with third parties or the public. For
example, this may include disclosing trends regarding organizations’ use of
Okta’s products and services to customers and prospective customers in our
“Businesses at Work” report. The data disclosed in this category is not Personal
Data.

Okta Communities, Help Center, and Other User Generated Content. We make
available various community forums and self-help support materials, as well as
blogs and other means for you to post information on our websites. This
information you post is publicly-available information that you choose to
disclose and it may be read, collected, and processed by others that visit these
websites. Except for username (which may be your real name) and the details that
you choose to include in your profile, the categories of data disclosed in these
circumstances will depend on what information you choose to provide.

Recruitment Data. When you apply for a job at Okta, we disclose your Personal
Data, including applicant data, biographical information, and other Personal
Data we possess to our affiliate companies for business reasons, such as human
resource management and internal reporting; our service providers for business
reasons, such as the recruitment platform, to verify references and to manage
background checks; and law enforcement or government authorities, or as
otherwise necessary to comply with law or as needed for the recruitment and
human resources process.

Okta Social Media Outlets

Okta’s websites may use social media features, such as the Facebook “like”
button, the Instagram “heart” button, Twitter sharing features, and other
similar widgets (“Social Media Features”). You may be given the option by such
Social Media Features to post information about your activities on a website to
a profile page of yours that is provided by a third-party social media network
in order to share content with others within your network. Social Media Features
are either hosted by the respective social media network, or hosted directly on
our websites. To the extent the Social Media Features are hosted by the
respective social media networks and you click through to these from our
website, the latter may receive information showing that you have visited our
website. If you are logged in to your social media account, it is possible that
the respective social media network can link your visit to our websites with
your social media profile.

Your interactions with Social Media Features are governed by the privacy
policies (and any other applicable terms) of the respective companies that
provide the relevant Social Media Features.

Products and Services Available Through Other Channels

If you visit the Unity Technologies Asset Store to access an Okta product or
service, as part of provisioning assets through the Asset Store, Unity
Technologies will collect personal data as described in its Privacy Policy. If
you use the Heroku Marketplace to access an Okta product or service, Heroku
(Salesforce, Inc.) will collect personal data as described in its Privacy
Policy.

VI. OKTA’S SECURITY POSTURE & MEASURES TAKEN

Security is a critical priority for Okta. We maintain a comprehensive, written
information security program that contains industry-standard administrative,
technical, and physical safeguards designed to prevent the loss or theft and
unauthorized access, use, disclosure or alteration of Personal Data.

However, no security system is perfect, and due to the inherent nature of the
Internet, we cannot guarantee that data, including Personal Data, is absolutely
safe from intrusion or other unauthorized access by others. You are responsible
for protecting your password(s) and other authentication factors, as well as
maintaining the security of your devices.

If you use the Okta online service via a subscription purchased for you by an
Okta customer, then that customer is responsible for configuring your instance
appropriately. Additional information about security settings and configurations
can be found in the documentation related to our online service, including the
Trust & Compliance documentation, which is available at
https://www.okta.com/agreements.

VII. INTERNATIONAL DATA TRANSFERS

Your Personal Data may be collected, transferred to, processed, and stored by us
in the United States, and by our affiliates, service providers, and third
parties that are based in other countries. The addresses of our offices where
Okta, Inc. and its affiliates are located can be found online at
https://www.okta.com/contact.

Some of the countries where your Personal Data may be processed, including the
United States, are not subject to an adequacy decision by the European
Commission or your local legislature and/or regulator, and may lack data
protection laws as comprehensive as or may not provide the same level of data
protection as your jurisdiction, such as the European Economic Area, the United
Kingdom, or Japan. For example, as of the effective date of this policy, the
United States does not have a federal privacy law that covers all types of data;
however, privacy is regulated by federal and state agencies and by various state
laws. In light of regional differences, Okta has put in place various safeguards
and the security measures described above. For example, when we share Personal
Data, we take reasonable steps so that the recipient of your Personal Data
offers an adequate level of data protection, for example, by entering into the
appropriate agreements containing relevant data protection provisions or we will
ask you for your prior consent to such international data transfers.

Auth0, Inc.’s Adherence to the EU-U.S. Data Privacy Framework

Auth0, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Auth0, Inc.
has certified to the U.S. Department of Commerce that it adheres to the EU-U.S.
Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the
processing of personal data received from the European Union in reliance on the
EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK
Extension to the EU-U.S. DPF. Auth0, Inc. has certified to the U.S. Department
of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles
(Swiss-U.S. DPF Principles) with regard to the processing of personal data
received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any
conflict between the terms in this privacy policy and the EU-U.S. DPF Principles
and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn
more about the Data Privacy Framework (DPF) program, and to view our
certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the
Swiss-U.S. DPF, Auth0, Inc. commits to resolve complaints about our collection
or use of your personal data transferred to the U.S. pursuant to the EU-U.S.
DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU individuals
with inquiries or complaints should contact Okta at privacy@okta.com. If you do
not receive timely acknowledgment of your DPF Principles-related complaint from
us, or if we have not addressed your DPF Principles-related complaint to your
satisfaction, you can refer your unresolved inquiries or complaints to the Data
Privacy Framework Services owned and operated by BBB National Programs here.
The services of the Data Privacy Framework Services are provided at no cost to
you. If your DPF Principles-related complaint cannot be resolved through the
above channels, under certain conditions, you may invoke binding arbitration for
some residual claims not resolved by other redress mechanisms, as described
here. Individuals located in the EEA, UK or in Switzerland with DPF
Principles-related inquiries or complaints may email or write to us, using the
contact information described in the “How to Contact Okta” section below.

Okta is responsible for the processing of personal data it receives under the
DPF and subsequently transfers to a third party acting as an agent on its
behalf. Okta complies with the DPF Principles for all onward transfers of
personal data from the EU, UK, and Switzerland, including the onward transfer
liability provisions.

The Federal Trade Commission has jurisdiction over Auth0, Inc.’s compliance with
the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

VIII. CHILDREN

Okta’s websites are not directed at children. We do not knowingly collect
Personal Data from children under the age of 16. If you are a parent or guardian
and believe that your child has provided us with Personal Data without your
consent, please contact us by using the information in the “How to Contact Us”
section, below, and we will take steps to delete such Personal Data from our
systems.

IX. HOW LONG DOES OKTA KEEP YOUR DATA?

We will retain your Personal Data for a period of time that is consistent with
the original purpose of the data collection, or as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements. We determine
the appropriate retention period for Personal Data by considering the amount,
nature and sensitivity of your Personal Data processed, the potential risk of
harm from unauthorized use or disclosure of your Personal Data and whether we
can achieve the purposes of the processing through other means, and on the basis
of applicable legal requirements (such as applicable statutes of limitation).

X. YOUR INFORMATION CHOICES

YOUR PRIVACY CHOICES

In the above sections, we describe how we may collect, use and share your
Personal Data for providing relevant content and advertising. Below, we describe
how you may unsubscribe, opt out, or otherwise modify settings related to our
processing of your Personal Data.

Direct Email Marketing. If you wish to withdraw from direct email marketing
communications from Okta, you may click the “unsubscribe” button included in our
emails or:

* Visit our Subscription Center. Please note, you cannot unsubscribe from
critical transactional emails that are related to our provision of our online
Service (such as those related to security and your Okta account).
* For the Okta Talent Community, then you may visit our Talent Community
unsubscribe page here.
* For Okta Consumer Products, you may update your preferences by logging into
your account here.

Direct Marketing – Phone or Postal Mailings. If you wish to withdraw from phone
call or postal mail marketing communications from Okta, please request to do so
through our form.

Analytics. To opt-out of analytics on our websites, you may adjust your cookie
preferences as described below. For more information on how to opt-out of
tracking technology from Google Analytics, click here. To opt-out of Marketo’s
tracking technology, click here.

If you are a user of the Okta online service via a subscription purchased for
you by an Okta customer, to opt-out of platform-based analytics on an individual
level, including participation in the Okta Ideas forum, please contact us at
privacy@okta.com or please make a request for this through our form.

Cookie Preferences. To manage the use of relevant advertising and other
non-essential cookies, please see details below:

* We use OneTrust as a service provider to help you manage cookies. Click the
following Cookies Settings OneTrust preference center or the Auth0 by Okta
Cookie Settings to opt-out of relevant advertising and other non-essential
cookies. (You may need to adjust your browser or cookie settings to access if
you have already made a choice to accept cookies.)
* You may also adjust your web browser settings to opt-out of non-essential
cookies. Please understand that blocking or deleting non-essential cookies
may affect our websites’ functionality.
* If you came to our websites from personalized advertising, then you may
further opt out of interest-based advertising from our advertising vendors
through the Digital Advertising Alliance by using the following, applicable
link(s): (i) USA; (ii) Europe; (iii) Canada; and (iv) Other regions.

Note that any choice with regards to cookie-based advertising only applies to
the web browser through which you exercise that choice. You will continue to see
advertising, including potentially from Okta, even if you opt-out of
personalized advertising.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your
Personal Data that we process in our capacity as a data controller, subject to
applicable law:

Right to Access. You have the right to access your Personal Data held by us.

Right to Rectification. You have the right to rectify inaccurate Personal Data
and, taking into account the purpose of processing, to ensure it is complete.

Right to Erasure (or “Right to be Forgotten”). You have the right to have your
Personal Data erased or deleted.

Right to Restrict Processing. You have the right to restrict our processing of
your Personal Data.

Right to Data Portability. You have the right to transfer your Personal Data,
when possible.

Right to Object. You have the right to object to the processing of your Personal
Data that is carried out on the basis of legitimate interests, such as direct
marketing.

Right to Opt Out of Sale. You may also have the right to opt-out of the sharing
of your Personal Data with third parties for targeted advertising purposes on
third-party sites. As described in Section III above, Okta may use targeted or
advertising cookies for our marketing efforts and to reach potential customers
across the web. Depending on your jurisdiction (for example, if you are a
California resident), you have the right to opt-out of the sale or sharing of
your Personal Data by us as a business. Okta shares Personal Data as further
described below in Section XI, which may be considered a “sale” of Personal Data
under the California Consumer Privacy Act. You may opt out by clicking the “Your
Privacy Choices” link at the bottom of our website and selecting your
preferences on that page.

Right Not to be Subject to Automated Decision-Making. You have the right not to
be subject to automated decision-making, including profiling, which produces
legal effects. Okta does not currently engage in the foregoing on our websites
or in our products and services.

Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have
the right not to receive discriminatory treatment by us for the exercise of your
privacy rights as described above.

If you would like to make a request and exercise your rights described above or
have questions or concerns, please complete our online form or reach out to us
using the contact information below. You also have the right to lodge a
complaint with your relevant supervisory authority.

XI. INFORMATION FOR CALIFORNIA RESIDENTS / YOUR CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents
have certain rights to understand and request that we disclose details about how
we handle your Personal Data. If you would like to learn about our process for
verifying requests, including the details that you must provide to us to verify
your request, click here. To learn more about how we collect, use, disclose, and
share your Personal Data, please see below.

Categories of Personal Data Collected

In the preceding 12 months, we have collected the following categories of
Personal Data about California consumers. We may collect this Personal Data
directly from you, from third parties, and from your interactions with us. For
additional detail about the Personal Data that we collect and the sources from
which we collect this Personal Data, please review Section III above. The
Personal Data categories are:

* identifiers, such as name, email address, address, and phone number;
* categories of Personal Data described in subdivision (e) of Section 1798.80,
such as address, telephone number, employment, and employment history;
* commercial information, such as records of products or services purchased and
other transactional data;
* Internet or other network or device activity details, such as technical data
about your use of our website, products and services;
* geolocation data, such as your approximate location based on IP address;
* audio, electronic, or visual data, such as part of a photo or recording for
an Okta in-person or virtual event;
* professional or employment-related information, such as your employer and job
role;
* education information and details such as education history, certifications
and qualifications;
* any other information you provide to Okta in connection with a job
application, such as information contained in a cover letter, information
disclosed in an interview, or other information you volunteer during the
application process; and
* inferences drawn from any of the above information.

We may retain this Personal Data for as long as is needed for the purpose(s) for
which it was collected and no longer than is relevant and reasonably necessary.
Our retention periods vary based on business, legal and regulatory needs. We
securely retain records of data requests for at least 24 months as required
under the CCPA. For further information on our retention criteria see Section
IX above.

Business and Commercial Purposes for Collection; Disclosures for a Business
Purpose

We may collect all of the above categories of Personal Data to run our business
and carry out our day-to-day activities, as described above in Section IV. We
have disclosed each of these categories of Personal Data with our service
providers for various business purposes, as described above in Section V, in the
preceding 12 months.

We collect and process Personal Data related to job applicants to recruit and
hire, assess and evaluate a job applicant’s skills and qualifications, comply
with legal obligations, and send information about positions at Okta that may be
of interest to individuals.

Categories of Personal Data Sold or Shared for Cross-Context Behavioral
Advertising

In the preceding 12 months, we have disclosed the above categories of Personal
Data to third-party advertising partners, such as in connection with our use of
tracking technologies for cross-context behavioral advertising or by providing
lists of email addresses for potential customers, so that we can reach you
across the web with advertisements for our products and services. This may be
considered “sharing” or a “sale” under the CCPA. You can read more about our
sharing and sales activities above in Section III and Section V. Okta does not
have actual knowledge that it sells or shares the personal data of consumers
under 16 years of age.

Categories of Personal Data Sold or Shared for Job Applicants

Okta has not sold or shared any Personal Data relating to job applicants, in the
12 months preceding the effective date of this Privacy Policy.

Sensitive Personal Data

In addition to the categories of Personal Data listed above, we may collect
certain categories of Sensitive Personal Data from you as that term is defined
under CCPA, if you choose to provide it. In the preceding 12 months, we may have
collected the following categories of Sensitive Personal Data from California
consumers:

* Social Security Number, driver’s license, state identification card, or
passport number;
* account log-In, financial account, debit card, or credit card number in
combination with any required security or access code, password, or
credentials allowing access to an account;
* precise geolocation;
* racial or ethnic origin, religious or philosophical beliefs, or union
membership;
* contents of your email and text messages, unless we are the intended
recipient of the communication;
* biometric information for the purpose of unique identification;
* health information; and
* sex life or sexual orientation information.

Categories of Sensitive Personal Data Disclosed

In the preceding 12 months Okta has not sold or shared any Sensitive Personal
Data; however, we may have disclosed your Sensitive Personal Data to service
providers for business purposes as further described in Section V above and as
set forth below.

Business Purposes For Which Sensitive Personal Data will be Used or Disclosed We
may collect the categories of Sensitive Personal Data listed for processing job
applications and the purposes as further described in Section IV above, and to
further our legitimate business purposes as outlined under the CCPA:

* performing services, including maintaining or servicing accounts;
* detection and prevention of security incidents;
* protecting against malicious, deceptive, fraudulent or illegal actions and
prosecuting those responsible;
* auditing related to consumer interactions;
* short-term, transient use;
* quality and safety maintenance or verification;
* internal research for technological development; and
* debugging to identify and repair functionality.

YOUR RIGHTS

The CCPA gives you certain rights regarding the Personal Data we collect about
you:

Right to Know About Personal Data Collected, Disclosed, or Sold. You have the
right to request to know what Personal Data we collect, use, disclose, share and
sell about you.

Right to Request Deletion of Personal Data. You have the right to request the
deletion of your Personal Data collected or maintained by us as a business.

Right to Opt-Out of the Sale or Sharing of Personal Data. You have the right to
opt-out of the sale of your Personal Data by us as a business. Okta shares
Personal Data as described above, which may be considered a “sale” of Personal
Data under the CCPA.

You may opt out by clicking here “Your Privacy Choices” link at the bottom of
our website and selecting your preferences on that page. You may also opt out by
broadcasting an opt-out preference signal like the Global Privacy Control (GPC),
but please note that this signal will be linked to your browser only. If you
wish to learn more about the GPC and how to use a browser or browser extension
incorporating the GPC signal, you can visit the GPC website here.

Right to Limit the Use and Disclosure of Sensitive Personal Data. In some
instances, we may use or disclose your Sensitive Personal Data for the
legitimate business purposes as outlined under the CCPA, and for any other
purposes as set forth in Section IV, above. If we ever use or disclose your
Sensitive Personal Data for a reason other than the legitimate business purposes
as outlined under the CCPA and for any other purposes other than those described
in Section IV, we will update this Privacy Policy and provide you with
instructions to limit the use and disclosure of your Sensitive Personal Data.

Right to Correct Inaccurate Personal Data. You have the right to request the
correction of your Personal Data if it is inaccurate and you may submit a
request as further described below.

Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have
the right not to receive discriminatory treatment by us for the exercise of your
privacy rights conferred by the CCPA.

Authorized Agent. You may designate an authorized agent to make a request under
the CCPA on your behalf. We may require the agent to demonstrate proof of their
authorization by providing us with a signed permission from you or a copy of
your power-of-attorney document granting that right. In the case of the former,
we may still request that you verify your own identity as described above or
directly confirm that you have provided such permission.

Financial Incentives. We do not provide any financial incentives tied to the
collection, sale, or deletion of your Personal Data.

If you would like to make a request and exercise your rights described above,
please complete our online form, or contact us via the telephone number listed
in the section below.

XII. HOW TO CONTACT OKTA

If you would like to contact us with questions or concerns about our privacy
policies and practices, you may contact us via any of the following methods:

Online Form: Click here.

Email: privacy@okta.com

Toll-free Number (USA): 888-655-1161

Mailing Address:

Okta, Inc. (including its subsidiary, Auth0, Inc.)
ATTN: Okta Data Protection Officer (Okta Privacy Team)
100 First Street, Floor 6
San Francisco, CA 94105
USA

Okta UK Limited
ATTN: Okta Data Protection Officer (Okta Privacy Team)
20 Farringdon Road
ECIM 3HE
United Kingdom

Okta Japan K.K.
ATTN: Okta Data Protection Officer (Okta Privacy Team)
45F, Shibuya Scramble Square
2-24-12 Shibuya
Shibuya-ku, Tokyo, Japan, 150-6139
A representative director for Okta in Japan is Takashi Watanabe.

ACCESSIBILITY

If you are not able to access our form, you may request that a copy be provided
to you in an alternative format by calling 888-655-1161 (USA toll-free) or by
emailing privacy@okta.com.

XIII. CHANGES TO THE POLICY

This Privacy Policy may be updated from time to time, to reflect changes in our
practices, technologies, additional factors, and to be consistent with
applicable data protection and privacy laws and principles, and other legal
requirements. If we do make updates, we will update the “effective date” at the
top of this Privacy Policy webpage. If we make a materially significant update,
we may provide you with notice prior to the update taking effect, such as by
posting a conspicuous notice on our website or by contacting you using the email
address you provided.

For the January 01, 2023 archived Privacy Policy, please visit
https://www.okta.com/privacy-policy/2023-01-archived/.

Okta Privacy Policy
I. IntroductionII. Okta’s Roles & ResponsibilitiesIII. Personal Data We Collect
and Data SourcesCovered Data Processing ActivitiesPersonal Data We Collect From
Other SourcesDevice Data, Usage Data, Ancillary Data, Diagnostic Data, and
Metadata We CollectIV. How We Use Personal DataV. Personal Data Disclosed by
Okta and Data You Choose to Disclose to Other EntitiesPersonal Data Disclosed by
OktaVI. Okta’s Security Posture & Measures TakenVII. International Data
TransfersVIII. ChildrenIX. How Long Does Okta Keep Your Data?X. Your Information
ChoicesYour Privacy ChoicesXI. Information for California Residents / Your
California Privacy RightsYour RightsXII. How to Contact OktaAccessibilityXIII.
Changes to the Policy
Top of Page

To connect with a product expert today, use our chat box, email us, or call
+1-800-425-1267.

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