support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADBZNVFZHFCO5JZZFXU7FE2MA6GX3UFXV6VW7UX7SVAJTQOW4TCDQGBLGJWGBC6W7KB7ZIGP6GLF5FK434OO...
Effective URL:
https://support.microsoft.com/contactus
Submission: On October 22 via api (October 22nd 2020, 6:00:57 am UTC) from CA

Summary HTTP 54 Redirects Links 91 Behaviour Indicators

Summary

This website contacted 10 IPs in 4 countries across 6 domains to perform 54 HTTP transactions. The main IP is 104.111.214.198, located in Netherlands and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft RSA TLS CA 01 on August 18th 2020. Valid for: a year.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	51.143.127.49 51.143.127.49	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3 21	104.111.214.198 104.111.214.198	16625 (AKAMAI-AS) (AKAMAI-AS)
9	2a02:26f0:6c0... 2a02:26f0:6c00:28f::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.27 2.16.186.27	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:281::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba1b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
19	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2a02:26f0:eb:... 2a02:26f0:eb:385::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	40.90.23.154 40.90.23.154	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2a02:26f0:eb:... 2a02:26f0:eb:38a::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	20.190.129.24 20.190.129.24	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
54	10

1 51.143.127.49 (United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

21 104.111.214.198 (Netherlands) 3 redirects

ASN16625 (AKAMAI-AS, US)
PTR: a104-111-214-198.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a02:26f0:6c00:28f::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.27 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a2-16-186-27.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:281::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba1b (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:eb:385::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.23.154 (Washington, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:eb:38a::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 20.190.129.24 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	1 MB
3	gfx.ms mem.gfx.ms	57 KB
2	live.com 1 redirects login.live.com	566 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	776 B
54	6

	Domain	Requested by
21	support.microsoft.com	3 redirects support.microsoft.com
19	web.vortex.data.microsoft.com	support.microsoft.com
9	www.microsoft.com	support.microsoft.com www.microsoft.com
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
54	11

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
powerplatform.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
powerapps.microsoft.com
account.microsoft.com
products.office.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft RSA TLS CA 01	`2020-08-18` - `2021-08-18`	a year	crt.sh
www.microsoft.com Microsoft RSA TLS CA 01	`2020-08-28` - `2021-08-28`	a year	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2020-07-15` - `2021-09-13`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2020-01-06` - `2022-01-06`	2 years	crt.sh
*.vortex.data.microsoft.com Microsoft RSA TLS CA 02	`2020-10-05` - `2021-10-05`	a year	crt.sh
cdn.optimizely.com DigiCert SHA2 Secure Server CA	`2020-01-20` - `2021-03-20`	a year	crt.sh
compass-ssl.microsoft.com Microsoft RSA TLS CA 01	`2020-08-26` - `2021-08-26`	a year	crt.sh
login.live.com DigiCert SHA2 Secure Server CA	`2020-10-07` - `2021-10-07`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: A70C27F88E20569EA7B79C21C875DA30
Requests: 50 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 8AA60EA16BE1734C59A2826ACFD90156
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1603346440&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=a12dca7a-8212-420b-19e7-b0f265547680&partnerId=smc
Frame ID: 2F3B76C9E3A9C1C7F2793E9B5B31BBF3
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: CB3205032FDAB19D3CF6C963BAEE99A9
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: EFC4829141ABC3DD2D27E0718DAAC81E
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADBZNVFZHFCO5JZZFXU7FE2MA6GX3UFXV6VW7UX7SVAJTQOW4TCDQGBLGJWGBC6W... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

54
Requests

100 %
HTTPS

45 %
IPv6

6
Domains

11
Subdomains

10
IPs

4
Countries

1093 kB
Transfer

3961 kB
Size

12
Cookies

91 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365/microsoft-office
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/apps/windows?icid=CNavAppsWindowsApps
Title: Windows Apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free?icid=SSM_AS_Promo_Apps_MicrosoftTeams
Title: Microsoft Teams

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/edge
Title: Microsoft Edge

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC
Title: Computers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox
Title: Shop Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/virtualreality?icid=CNavVirtualReality
Title: VR & mixed reality

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/mobile?icid=CNavDevicesMobile
Title: Phones

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/xbox-game-pass-ultimate/cfq7ttc0khs0?WT.mc_id=CNavGamesXboxGamePassUltimate
Title: Xbox Game Pass Ultimate

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/xbox-live-gold/cfq7ttc0k5dj?WT.mc_id=CNavGamesXboxLiveGold
Title: Xbox Live Gold

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=CNavGamesWindowsGames
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365/business/all-business
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://powerplatform.microsoft.com/en-us
Title: Power Platform

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/business?icid=CNavBusinessStore
Title: Shop Business

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://powerapps.microsoft.com/en-us
Title: Power Apps

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/hololens
Title: HoloLens 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/workshops-training-and-events?icid=vl_uf_932020
Title: Virtual workshops and training

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface/devices/surface-duo
Title: Surface Duo

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-go/94FC0BDGQ7WV
Title: Surface Laptop Go

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8QG3BMRHNWHK
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-go-2/8PT3S2VJMDR6
Title: Surface Go 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-book-3/8XBW9G3Z71F1
Title: Surface Book 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows 10 apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020
Title: Microsoft Store Promise

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/financing?icid=footer_financing_10142020
Title: Financing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/
Title: Developer Center

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADBZNVFZHFCO5JZZFXU7FE2MA6GX3UFXV6VW7UX7SVAJTQOW4TCDQGBLGJWGBC6W7KB7ZIGP6GLF5FK434OOAM3SGABKZVALVQ5KIVEM5XGU4SRM3ZWZUFJESER6RHIEOKLZSGNPP7UUIQQJK27PARTBL33Y&d=AIAAC6N2TYOLJRA2K3ZL4WSOGD6NVQPTLCATPR7KS7JG64F6ZTYV5E6C3VCB4G36MQYOYL4VT7ZMO2TPVBZJMAX6D4E3DPHWOHUFN6SBBILIPMA25ASCIQJCSLYK5C5EQT5JRDW4QEMLUA6T3JBMIDU3RWEAURAQVEFOCXPMEJR7LLUTLA7GRWPK&i=AIAADPULGBFGD34R3YFROW6YLNUS2HRGKDZKXNA3MTAF4X66CDFMLMQSE3GNV5KSY46PJCC3PCK5Z5XPHEAVUQDT2GQKMCZ7MZNK2JOVMZ3CSPNQOKI7Y4TQD7WS676CYUU3C7JBERAUSXECNOJ2CS5GXWJO5JXRVYNMJ27YBR3B4FXQDBUDW3LU4VK556VUIXO5QQEIPUSF225KKT6PLOCWT6K7Y7F7BTNIDKLG5ZNY57STJHQQSA6HNFBQTZ4IXBD674W4C4M6HZ7NB3GVDKIGPMVGN2A HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20240.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20240.1

Request Chain 14

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1603346440&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 50

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=154728f7-cbe6-42d8-9658-45f8e1f88a1b%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=3632de78-bc2a-4b4a-b920-85107deb9ca9&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=d9b465cc-d4ac-4327-bfb4-04320d271575 HTTP 302
https://support.microsoft.com/silentauth

54 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADBZNVFZHFCO5JZZFXU7FE2MA6GX3UFXV6VW7UX7SVAJTQOW4TCDQGBLGJWGBC6W7KB7ZIGP6GLF5FK434OOAM3SGABKZVALVQ5KIVEM5XGU4SRM3ZWZUFJESER6RHIEOKLZSGNPP7UUIQQJK2...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

94 KB
19 KB

174ms
173ms

Document
text/html

104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

b296d6f9f8d1366d339afa8db7b1af4c61d6d4908dfe0781210c2d9d7c8408e6

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44ms Stylesheet
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css

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Host: support.microsoft.com
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HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Security Headers

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Request headers

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GET
H/1.1 200
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23 KB 113ms
50ms Stylesheet
text/css 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/maincontent.min.css

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Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

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TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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GET
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Full URL

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Response headers

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GET
H/1.1 200
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AKAMAI-ASN1

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Full URL: https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
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GET
H/1.1 200
OK virtualagent.vendor.application.v3.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/ 1 MB
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49ms Script
application/x-javascript 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js

Requested by

Host: support.microsoft.com
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Protocol

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Security

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Server

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Reverse DNS

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GET
H/1.1 200
OK virtualagent.application.min.js Show response
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210 KB 125ms
64ms Script
application/x-javascript 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

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GET
H/1.1 200
OK virtualagent.application.templates.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/ 105 KB
18 KB 111ms
50ms Script
application/x-javascript 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.templates.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

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Software

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GET
H/1.1

200
OK

angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
Redirect Chain

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20240.1
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20240.1

3 KB
1 KB

36ms
36ms

Script
application/javascript

104.111.214.198
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https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20240.1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

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Software

Resource Hash

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Request headers

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Response headers

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Redirect headers

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GET
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35 KB 52ms
29ms Script
text/javascript 2a02:26f0:6c00:28f::356e
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Show headers Download Go to

Full URL

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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GET
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OK meversion Show response
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10 KB 45ms
20ms Script
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AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

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Protocol

HTTP/1.1

Security

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General

Check archive.org

Show headers Download Go to Show image

Full URL

https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31

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Protocol

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Reverse DNS

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GET
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41 KB 58ms
42ms Font
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AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css

Protocol

Security

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Server

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Reverse DNS

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GET
H/1.1 200
OK t.js Show response
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31ms Script
application/javascript 40.77.226.250
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Full URL

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Requested by

Host: support.microsoft.com
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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

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Date: Thu, 22 Oct 2020 06:00:40 GMT
X-Content-Type-Options: nosniff
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GET
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cdn.optimizely.com/js/ 87 B
776 B 125ms
103ms Script
text/javascript 2a02:26f0:eb:385::13b8
AKAMAI-ASN1

General

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Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

Security

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Server

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Reverse DNS

Software

AmazonS3 /

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GET
H/1.1

200
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https://support.microsoft.com/app/virtualagentservice/api/silentauth
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2 KB
1 KB

61ms
61ms

Document
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104.111.214.198
AKAMAI-AS

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js

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Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

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URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

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Date: Thu, 22 Oct 2020 06:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
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GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 144ms
59ms XHR
text/html 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

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Host: support.microsoft.com
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Protocol

HTTP/1.1

Security

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Server

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Software

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Date: Thu, 22 Oct 2020 06:00:40 GMT
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Content-Type: text/html; charset=utf-8
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GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
966 B 72ms
31ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272020-10-22T06%3A00%3A40.591Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%271%2B%2FBzcd%2F0E2TqbB%2F.10%27&-ver=%271.0%27&-impressionGuid=%275ac96fef-62e0-4721-ab33-f7e7a8f0990a%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22prod%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%221%2B%2FBzcd%2F0E2TqbB%2F.9%22%2C%22ms.flightId%22%3A%22vac-rev1-thompsonduo%7Csmc-survey-feat-1%7Csmc-survey-elg-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-0%7Cvafx-ons-1%7Csps-css-vnext-1%7Ccogs-launchdeeplink-2%7Cmultitenanttasmigration_103%7Cvafx-mts-french-azure-1%7Cvafx-mts-german-1%7Cvafx-mts-hungarian-1%7Cvafx-mts-czech-1%7Cvafx-mts-turkish-1%7Cvafx-mts-korean-1%7Cvafx-mts-polish-1%7Cvafx-mts-dutch-1%7Cvafx-mts-italian-1%7Cvafx-mts-russian-1%7Cvafx-mts-danish-1%7Cvafx-mts-norwegian-1%7Cvafx-mts-arabic-1%7Cvafx-mts-swedish-1%7Cvafx-mts-portuguese-1%7Csps-singlestackuhf-1%7Cpromo-chrome-edgeupgrade-1%7Cpromo-ie-edgeupgrade-1%7Cpromo-mac-edgeupgrade-1%7Camc-uhfcookie-1%7Cwin10-banner-exp-4%7Cvafx-speech-0%7Ccogs-gwtdaf-1%7Cpromo-win8-to-win10-upgrade-banner-0%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%22222B21974053652B3F962EFC41B96443%22%2C%22ms.asid%22%3A%22f29b7e5e-279b-4924-9f1e-c787e875ef32%22%2C%22ms.vlid%22%3A%22047e2b00-e893-050f-b473-86f67ddddf4b%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3Df29b7e5e-279b-4924-9f1e-c787e875ef32%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&*flashInstalled=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCvac-rev1-thompsonduo%2CCT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCsps-css-vnext-1%2CCT%3ASMCcogs-launchdeeplink-2%2CCT%3ASMCmultitenanttasmigration_103%2CCT%3ASMCvafx-mts-french-azure-1%2CCT%3ASMCvafx-mts-german-1%2CCT%3ASMCvafx-mts-hungarian-1%2CCT%3ASMCvafx-mts-czech-1%2CCT%3ASMCvafx-mts-turkish-1%2CCT%3ASMCvafx-mts-korean-1%2CCT%3ASMCvafx-mts-polish-1%2CCT%3ASMCvafx-mts-dutch-1%2CCT%3ASMCvafx-mts-italian-1%2CCT%3ASMCvafx-mts-russian-1%2CCT%3ASMCvafx-mts-danish-1%2CCT%3ASMCvafx-mts-norwegian-1%2CCT%3ASMCvafx-mts-arabic-1%2CCT%3ASMCvafx-mts-swedish-1%2CCT%3ASMCvafx-mts-portuguese-1%2CCT%3ASMCsps-singlestackuhf-1%2CCT%3ASMCpromo-chrome-edgeupgrade-1%2CCT%3ASMCpromo-ie-edgeupgrade-1%2CCT%3ASMCpromo-mac-edgeupgrade-1%2CCT%3ASMCamc-uhfcookie-1%2CCT%3ASMCwin10-banner-exp-4%2CCT%3ASMCvafx-speech-0%2CCT%3ASMCcogs-gwtdaf-1%2CCT%3ASMCpromo-win8-to-win10-upgrade-banner-0%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A222B21974053652B3F962EFC41B96443%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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Date: Thu, 22 Oct 2020 06:00:40 GMT
X-Content-Type-Options: nosniff
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Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
966 B 99ms
32ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 143ms
58ms XHR
text/html 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

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GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
3 KB 175ms
76ms XHR
application/json 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1603346440601

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

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Software

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GET
H2 200 latest.woff
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36 KB 25ms
25ms Font
application/font-woff 2a02:26f0:6c00:28f::356e
AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css

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Security

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Server

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Software

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GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.20266.2/en-US/ 147 KB
30 KB 22ms
6ms Script
application/javascript 2a02:26f0:6c00:281::37
AKAMAI-ASN1

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https://mem.gfx.ms/scripts/me/MeControl/10.20266.2/en-US/meBoot.min.js

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Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Software

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

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Date: Thu, 22 Oct 2020 06:00:40 GMT
Vary: Accept-Encoding
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Access-Control-Allow-Origin: *
Cache-Control: max-age=2592000
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Accept-Ranges: bytes
Content-Length: 30129
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
644 B 39ms
31ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

Pragma: no-cache
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X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: sNpn6lvGZkSjbfzoftTASw.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
644 B 36ms
35ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-10-22T06%3A00%3A40.693Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%271%2B%2FBzcd%2F0E2TqbB%2F.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-latencyMs=161&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A222B21974053652B3F962EFC41B96443%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCvac-rev1-thompsonduo%2CCT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCsps-css-vnext-1%2CCT%3ASMCcogs-launchdeeplink-2%2CCT%3ASMCmultitenanttasmigration_103%2CCT%3ASMCvafx-mts-french-azure-1%2CCT%3ASMCvafx-mts-german-1%2CCT%3ASMCvafx-mts-hungarian-1%2CCT%3ASMCvafx-mts-czech-1%2CCT%3ASMCvafx-mts-turkish-1%2CCT%3ASMCvafx-mts-korean-1%2CCT%3ASMCvafx-mts-polish-1%2CCT%3ASMCvafx-mts-dutch-1%2CCT%3ASMCvafx-mts-italian-1%2CCT%3ASMCvafx-mts-russian-1%2CCT%3ASMCvafx-mts-danish-1%2CCT%3ASMCvafx-mts-norwegian-1%2CCT%3ASMCvafx-mts-arabic-1%2CCT%3ASMCvafx-mts-swedish-1%2CCT%3ASMCvafx-mts-portuguese-1%2CCT%3ASMCsps-singlestackuhf-1%2CCT%3ASMCpromo-chrome-edgeupgrade-1%2CCT%3ASMCpromo-ie-edgeupgrade-1%2CCT%3ASMCpromo-mac-edgeupgrade-1%2CCT%3ASMCamc-uhfcookie-1%2CCT%3ASMCwin10-banner-exp-4%2CCT%3ASMCvafx-speech-0%2CCT%3ASMCcogs-gwtdaf-1%2CCT%3ASMCpromo-win8-to-win10-upgrade-banner-0%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

cdaedb198df45925b6bff9e0934cf7940a8b8e00dc670a5c4f1803ac20cbd50a

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 22 Oct 2020 06:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: IYL6AoEvo0CGQWTCU9SgAg.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 37ms
7ms Image
image/png 2a02:26f0:eb:38a::a8b
AKAMAI-ASN1

General

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Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:eb:38a::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Thu, 22 Oct 2020 06:00:40 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: 5f4c3a46-f01e-0052-5d46-7dd19f000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 29ms
29ms Font
application/font-woff 2a02:26f0:6c00:28f::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:28f::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Origin: https://support.microsoft.com
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Thu, 22 Oct 2020 06:00:40 GMT
last-modified: Fri, 10 Jan 2020 19:09:43 GMT
x-rtag: RT
status: 200
etag: "1fc4d883e9c7d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
access-control-allow-origin: https://support.microsoft.com
tls_version: tls1.2
cache-control: public, max-age=401644
accept-ranges: bytes
content-length: 33980

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 31ms
31ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 31ms
31ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 49ms
34ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfbaf4bee9aa147baad7d59d42a28ebe6%26HASH%3Dfbaf%26LV%3D202010%26V%3D4%26LU%3D1603346440671%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
DATA 200
OK truncated
/ 358 B
0 Image
image/svg+xml

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: ee2b841529e5d06aeae7f65b413b40bbfef5161c9fad9a8a1755dac03806291b

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 36ms
35ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 31ms
31ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 43ms
43ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 Me.srf
login.live.com/ Frame 2F3B 0
0 104ms
104ms Document
text/html 40.90.23.154
MICROSOFT-CORP-MS...

General

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Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1603346440&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=a12dca7a-8212-420b-19e7-b0f265547680&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.20266.2/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

40.90.23.154 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
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Response headers

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GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.20266.2/en-US/ 100 KB
17 KB 10ms
9ms Script
application/javascript 2a02:26f0:6c00:281::37
AKAMAI-ASN1

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Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.20266.2/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

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Security Headers

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Request headers

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Response headers

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Date: Thu, 22 Oct 2020 06:00:41 GMT
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POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc9b59764013b41fdb49f343057b10545%26HASH%3Dc9b5%26LV%3D202010%26V%3D4%26LU%3D1603346440640%27
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Request headers

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Response headers

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Access-Control-Allow-Credentials: true

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame CB32 1 KB
1 KB 15ms
14ms Document
text/html 2a02:26f0:6c00:28f::356e
AKAMAI-ASN1

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Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
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Security Headers

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Request headers

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Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
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x-activity-id: dddd41a7-b74e-400f-90ff-94f14fd20b1a
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date: Thu, 22 Oct 2020 06:00:41 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 18ms
17ms Font
application/font-woff 2a02:26f0:6c00:28f::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/webcore/ltr/webcorecss.min.css

Protocol

Security

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Server

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Reverse DNS

Software

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Thu, 22 Oct 2020 06:00:41 GMT
last-modified: Fri, 10 Jan 2020 19:09:43 GMT
x-rtag: RT
status: 200
etag: "5b68d583e9c7d51:0"
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tls_version: tls1.2
cache-control: public, max-age=1081637
accept-ranges: bytes
content-length: 35900

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 30ms
30ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
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Request headers

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Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
966 B 52ms
52ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

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Security

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Server

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Reverse DNS

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Security Headers

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GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame EFC4
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=1...
https://support.microsoft.com/silentauth

1 KB
3 KB

104ms
104ms

Document
text/html

104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Software

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GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame EFC4 203 KB
69 KB 40ms
38ms Script
text/javascript 104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Thu, 22 Oct 2020 06:00:41 GMT
Content-Encoding: gzip
Last-Modified: Wed, 21 Oct 2020 23:34:28 GMT
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=1272
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 70399
Expires: Thu, 22 Oct 2020 06:21:53 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
33ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De0b65865be2d4349a5803eea1e07cbac%26HASH%3De0b6%26LV%3D202010%26V%3D4%26LU%3D1603346441179%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De0b65865be2d4349a5803eea1e07cbac%26HASH%3De0b6%26LV%3D202010%26V%3D4%26LU%3D1603346441179%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

53 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.microsoft.com/	1970-01-19 13:22:33	Name: bm_sv Value: 1D57378C73944B0B2FCB61834C356EF0~456cpQ6ZhMXqST3J4yrUNi3yj4WfHDRUq6iELil1vLm1CJ4+ydmFu/3VDNUUkNeKEnJM/gVCebPL7wJkgm2/61K88R7diwXH3u3ebq+tpE5kf3iylcl6X/S5oVAvo5awF87j6iGxKAoHwI5+Q0CV0nGv4zhgVlbL5LKNcpBKtw0=
.microsoft.com/	1970-01-19 22:08:02	Name: MC1 Value: GUID=fbaf4bee9aa147baad7d59d42a28ebe6&HASH=fbaf&LV=202010&V=4&LU=1603346440671
support.microsoft.com/	1970-01-19 22:08:02	Name: MSFPC Value: GUID=c9b59764013b41fdb49f343057b10545&HASH=c9b5&LV=202010&V=4&LU=1603346440640
support.microsoft.com/	1970-01-19 22:08:02	Name: MUID Value: 222B21974053652B3F962EFC41B96443
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
support.microsoft.com/	1969-12-31 23:59:59	Name: smcpartner Value: smc
.microsoft.com/	1970-01-19 13:22:28	Name: MS0 Value: a511becba30b4cf6a4423c498d85fce4
.microsoft.com/	1970-01-19 13:22:33	Name: ak_bmsc Value: 9130BD0290BF1F5EA001D7424385CD800210BB3CC83C00000720915F7E574012~plFj/bub8mdAcD5nhsOJGrGaAbHKWfB4+XXHIBnfK0OjU2J6YK7lhHFlMKpTHASHkWvUhHJJ54a4f7k+q6DvZ/3w4YfHzs1wScOQaDB72Iso7esZnvzNgzW3DUPtGv/XAh5BPeymKk6heqg/0PrsdSRb/dWRpuIfvlGP1IRLswtesimu6JErxaAv8jcZHipZ8C7bw95Owza4LB59dqVZB+UU2AX08xrj1Qn5q2xhOJVhM=
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expid Value: vac-rev1-thompsonduo\|smc-survey-feat-1\|smc-survey-elg-1\|vafx-entry-point-2\|com-getsupport-1\|ce-aatest-1\|smc-clicktale\|sps-premier-msaas-1\|vafx-snt-1\|sps-ppx-office-1\|sps-ppx-nonoffice-1\|sps-bcsurvey-1\|sps-oasproducts-1\|sps-surface-power-1\|sps-devices-s2sauth-1\|tasmigrationmseg\|sps-sc-1\|vafx-rawlog-1\|vafx-enginev2-1\|sps-details-1\|amc-suspend-1\|sps-devices-psd2-1\|sps-bc-psd2\|sps-xbox-power-1\|sps-awa-fix-1\|amc-spampredict-1\|vafx-proxybot-1\|vafx-outage-0\|vafx-ons-1\|sps-css-vnext-1\|cogs-launchdeeplink-2\|multitenanttasmigration_103\|vafx-mts-french-azure-1\|vafx-mts-german-1\|vafx-mts-hungarian-1\|vafx-mts-czech-1\|vafx-mts-turkish-1\|vafx-mts-korean-1\|vafx-mts-polish-1\|vafx-mts-dutch-1\|vafx-mts-italian-1\|vafx-mts-russian-1\|vafx-mts-danish-1\|vafx-mts-norwegian-1\|vafx-mts-arabic-1\|vafx-mts-swedish-1\|vafx-mts-portuguese-1\|sps-singlestackuhf-1\|promo-chrome-edgeupgrade-1\|promo-ie-edgeupgrade-1\|promo-mac-edgeupgrade-1\|amc-uhfcookie-1\|win10-banner-exp-4\|vafx-speech-0\|cogs-gwtdaf-1\|promo-win8-to-win10-upgrade-banner-0\|
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2020-10-22T06:00:40.6430090Z
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US
.support.microsoft.com/	1969-12-31 23:59:59	Name: ms-asid Value: f29b7e5e-279b-4924-9f1e-c787e875ef32

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20273.1/virtualagent.application.min.js(Line 328) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
compass-ssl.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
mucp.api.account.microsoft.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
104.111.214.198
2.16.186.27
20.190.129.24
2a02:26f0:6c00:281::37
2a02:26f0:6c00:28f::356e
2a02:26f0:6c00::210:ba1b
2a02:26f0:eb:385::13b8
2a02:26f0:eb:38a::a8b
40.77.226.250
40.90.23.154
51.143.127.49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support.microsoft.com Open in urlscan Pro 104.111.214.198 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

54 Requests

100 %HTTPS

45 %IPv6

6 Domains

11 Subdomains

10 IPs

4 Countries

1093 kBTransfer

3961 kBSize

12 Cookies

91 Outgoing links

Page URL History

Redirected requests

54 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Screenshot
Live screenshot

Full Image

54
Requests

100 %
HTTPS

45 %
IPv6

6
Domains

11
Subdomains

10
IPs

4
Countries

1093 kB
Transfer

3961 kB
Size

12
Cookies

54 HTTP transactions
1 data transactions