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2600:9000:2077:3000:a:23be:a693:5f01
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Submitted URL: https://a.co/d/fzQUT1D
Effective URL: https://www.amazon.ca/gp/help/customer/display.html/?nodeId=G6WYZPF5XKHNBZKA
Submission: On September 07 via manual from QA — Scanned from DE
Effective URL: https://www.amazon.ca/gp/help/customer/display.html/?nodeId=G6WYZPF5XKHNBZKA
Submission: On September 07 via manual from QA — Scanned from DE
Form analysis 3 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</label>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="gDF5TjmDgnCw+RyUj4a8pskbyrc=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=alexa-skills">Alexa Skills</option>
<option value="search-alias=amazon-devices">Amazon Devices</option>
<option value="search-alias=warehouse-deals">Amazon Warehouse Deals</option>
<option value="search-alias=mobile-apps">Apps & Games</option>
<option value="search-alias=audible">Audible Audiobooks</option>
<option value="search-alias=automotive">Automotive</option>
<option value="search-alias=baby">Baby</option>
<option value="search-alias=beauty">Beauty</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewellery</option>
<option value="search-alias=fashion-womens"> Women</option>
<option value="search-alias=fashion-mens"> Men</option>
<option value="search-alias=fashion-girls"> Girls</option>
<option value="search-alias=fashion-boys"> Boys</option>
<option value="search-alias=fashion-baby"> Baby</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery</option>
<option value="search-alias=handmade">Handmade</option>
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<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury-beauty">Luxury Beauty</option>
<option value="search-alias=dvd">Movies & TV</option>
<option value="search-alias=popular">Music</option>
<option value="search-alias=mi">Musical Instruments, Stage & Studio</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=lawngarden">Patio, Lawn & Garden</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=smart-home">Smart Home</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports & Outdoors</option>
<option value="search-alias=specialty-aps-sns">Subscribe & Save</option>
<option value="search-alias=tools">Tools & Home Improvement</option>
<option value="search-alias=toys">Toys & Games</option>
<option value="search-alias=videogames">Video Games</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<label for="twotabsearchtextbox" style="display: none;">Search Amazon.ca</label>
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon.ca" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon.ca" spellcheck="false">
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<div id="nav-iss-attach"></div>
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<div class="nav-right">
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<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
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</div>
</form>Name: search-help — GET /gp/help/customer/display.html
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12"></div>
<style type="text/css">
.csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
font-style: italic;
}
.csg-search-box-add-results-helpsearch-box #helpsearch {
padding-bottom: 0.4rem;
}
</style>
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<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
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</div>
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="G6WYZPF5XKHNBZKA">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_CA">
<input type="hidden" name="ref_" value="hp_articles_search_rd">
</form>Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>Text Content
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Devices Amazon Warehouse Deals Apps & Games Audible Audiobooks Automotive Baby
Beauty Books Clothing, Shoes & Jewellery Women Men Girls Boys
Baby Electronics Gift Cards Grocery Handmade Health & Personal Care Home &
Kitchen Industrial & Scientific Kindle Store Luggage & Travel Gear Luxury Beauty
Movies & TV Music Musical Instruments, Stage & Studio Office Products Patio,
Lawn & Garden Pet Supplies Prime Video Smart Home Software Sports & Outdoors
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Help and customer service
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Digital Services and Device Support › Alexa Features Help › Alexa Calling
and Messaging ›
WHAT IS AN ALEXA EMERGENCY CONTACT?
Alexa attempts to call and text your emergency contact when you or someone in
your house says, "Alexa, call for help."
Alexa attempts to call and text your emergency contact when you or someone in
your house says, "Alexa, call for help."
After you set up Alexa Communications, you can assign a contact as an emergency
contact in the Alexa app. After you select a contact, a message is sent to that
number informing the recipient they've been selected as your emergency contact.
Alexa attempts to call and text your emergency contact when you use any of the
following phrases:
* "Call for help."
* "Call my emergency contact."
* "Call my contact for help."
* "Call my help contact."
* "Help."
* "I need help."
If your emergency contact misses your call, your contact can use the Alexa app
to call your Echo device.
Note:
* This service is not a substitute for emergency response services or 911.
* If anyone from your household asks Alexa to call for help (including from
devices in Amazon Kids mode), Alexa attempts to call and message your
emergency contact.
* If your Echo device isn't connected to Wi-Fi or the phone number is
incorrect, Alexa is unable to call or text your emergency contact.
* If your emergency contact opts out from receiving messages, or they have a
landline number that doesn't support SMS, Alexa is unable to text them.
* Alexa calling doesn't support calls to the following types of numbers:
* Emergency service numbers (for example "911")
* Premium-rate numbers
* Three-digit numbers / abbreviated dial codes
* Dial-by-letter numbers
* Special characters or extension numbers (for example “4255551234;,,” or
“4255551234,567”)
Related Help Topics
* Set Up Calling and Messaging
* Add an Alexa Emergency Contact
* Remove Your Alexa Emergency Contact
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‹ All help topics
ALEXA CALLING AND MESSAGING
* Turn Alexa Communication Enhanced Features On or Off
* What Are Alexa Reactions and Augmented Reality (AR) Effects?
* Manage Your Alexa-to-Phone Contacts
* Alexa-to-Phone Contacts
* Learn More About Enhanced Features
* Turn Off Communications for Specific Alexa Devices
* Manage Your Calling Group
* Make Group Calls with Your Echo Show
* Create Your Calling Group
* Make Group Calls with Your Voice
* Add Alexa Contacts
* Add an Alexa Emergency Contact
* Calls Not Working with Alexa
* Remove Alexa Messages in the Alexa App
* Delete Manually Added Alexa Contacts
* Drop In Not Working
* How Does Drop In Work?
* Make Alexa Calls with Your Voice
* Make Alexa Calls with the Alexa App
* Remove Your Alexa Emergency Contact
* Send Alexa Messages in the Alexa App
* Send Alexa Messages with Your Voice
* Set Up Calling and Messaging
* Turn Drop In On or Off for Your Device
* Turn Off Drop In
* Use Alexa to Drop In with Your Voice
* Use Drop In with the Alexa App
* What Is Alexa Calling and Messaging?
* What Is an Alexa Emergency Contact?
* Automatically Upload Contacts to Alexa and Echo Devices
* Control Contact Access on Shared Devices
* Make Announcements with Alexa
* Turn Announcements Off for Your Device
* What Is Contact Syncing?
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