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Effective URL: https://www.thelookoutway.com/
Submission: On May 25 via api from US — Scanned from AU
Effective URL: https://www.thelookoutway.com/
Submission: On May 25 via api from US — Scanned from AU
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Get your FREE Guide to Digital Transformation in Home Care! Access Guide Get your FREE Guide to Digital Transformation in Home Care! Access Guide Solutions Resources Services & add-ons Pricing Contact & sales 1300 928 215 Get in touch View demo Remote care monitoring Gain oversight in the home with remote detection and insights Collaboration Super-charge your teamwork to unlock the full potential of your staff Scheduling & rostering An elegant all-in-one scheduling solution Reporting & quality Tools to support compliance and better decision making Business support We'll support you with setup through to ongoing day-to-day usage HCP finance solution Manage Home Care Package funds, claims and statements. What's new? Why use an awards interpretation engine for workforce payroll compliance? View demo See all of Lookout’s features and functionality in action! Meet the team Get to know the team behind The Lookout Way Blog Recent updates and news from The Lookout Way Webinars & Events Register for upcoming events and webinars and view past recordings. How-to videos Learn how to use Lookout with our how-to videos library Case studies Discover how our customers are creating success with Lookout! Request live demo Get a guided demonstration of Lookout from our professional team Help center FAQs, support articles and detailed feature information API Integrate with your systems ADD-ON SOLUTIONS Package management fees at risk Identify inactive clients. Ensure service delivery. Correctly charge for package management Incident management An end-to-end solution that empowers your team to meet incident response and reporting requirements! Focal assessments Easily, quickly and digitally complete industry-recognised assessments. Analytics dashboard See the performance of your business with Lookout Analytics collection of intelligent dashboards. View demo See all of Lookout’s features and functionality in action! MANAGED SERVICES HCP Claims and Statements We offer a fully managed service to submit claims to Services Australia and provide your clients with monthly statements. Health care workers The new way for care workers to find their next career opportunity. Employers Find superstar care staff ready to start working for you today. Health care workers The new way for care workers to find their next career opportunity. Employers Find superstar care staff ready to start working for you today. Solutions Remote care monitoring Gain oversight in the home with remote detection and insights Collaboration Super-charge your teamwork to unlock the full potential of your staff Scheduling & rostering An elegant all-in-one scheduling solution Reporting & quality Tools to support compliance and better decision making Business support We'll support you with setup through to ongoing day-to-day usage HCP finance solution Manage Home Care Package funds, claims and statements Resources Meet the team Get to know the team behind The Lookout Way Blog Recent updates and news from The Lookout Way Webinars & Events Register for upcoming events and webinars and view past recordings. How-to videos Learn how to use Lookout with our how-to videos library Case studies Discover how our customers are creating success with Lookout! Request live demo Get a guided demonstration of Lookout from our professional team Help center FAQs, support articles and detailed feature information API Integrate with your systems Services & add-ons Package management fees at risk Identify inactive clients. Ensure service delivery. Correctly charge for package management Incident management An end-to-end solution that empowers your team to meet incident response and reporting requirements! HCP Claims and Statements We offer a fully managed service to submit claims to Services Australia and provide your clients with monthly statements. Focal assessments Easily, quickly and digitally complete industry-recognised assessments. Analytics dashboards See the performance of your business with Lookout Analytics collection of intelligent dashboards. Pricing Contact & sales Get in touch View demo Submit an Enquiry Request live demo THE ONLY DIGITAL CARE MANAGEMENT PLATFORM BUILT BY CARE, FOR CARE. Lookout is a transformative technology, backed by industry experience, boosting your team’s efficiency and enhancing the skills of your frontline staff. View demo -------------------------------------------------------------------------------- HELPING AUSTRALIAN CARE BUSINESSES SCALE FURTHER AND FASTER -------------------------------------------------------------------------------- Set your care business up for success HELP YOUR TEAM DO THEIR BEST WORK. SCHEDULING & ROSTERING Our scheduling and rostering tools make it simple for your rostering team to deliver high-quality matches for your clients while efficiently utilising your workforce. Create matches that meet client care needs and ensure workers arrive prepared and on time for each visit. Find out more REMOTE CARE MONITORING Put customer outcomes at the center of everything your organisation does. Lookout offers unparalleled transparency of both the micro and macro insights you need to best attract, service, and retain your customers. Run telehealth and community care from a single platform. Find out more COLLABORATION Allow staff to access the right information at the right time to solve inefficiencies and promote collaboration. Enhance existing skills and foster confidence in roles to improve performance company-wide. Attract and retain talent by allowing them to operate at the top of their capabilities. Find out more REPORTING & QUALITY Support your management, finance, operations and compliance teams with rich tools that provide meaningful client snapshots to promote better decision making. Reduce the stress of audits with constant, high quality feedback that clearly demonstrates the quality and efficacy of your organisations services. Find out more BUSINESS SUPPORT Implementing new systems can be intimidating and difficult. Audits and regulations mean change can’t be taken lightly. Lookout's dedicated solutions team and administration tools support care businesses from setup through to ongoing day-to-day usage. Find out more CLAIMS AND STATEMENTS Manage different funding types, client accounts, claims and statements, all within Lookout! Track unspent funds each month with Lookout’s inbuild HCP end-to-end finance solution and achieve fast and easy service Australia claims. Easily manage budgets, claims and statements for DVA and CHSP clients too. Find out more "We believe that aging Australians can live better lives in the homes and communities they love. By empowering skilled and caring people with technology and tools, we will see everyone thrive." Simon Lockyer CEO of Five Good Friends & The Lookout Way A truly customer-focused digital care management system CLEVER TECHNOLOGY THAT'S DELIGHTFULLY HUMAN. CLEVER TECHNOLOGY THAT'S DELIGHTFULLY HUMAN. RUN YOUR BUSINESS WITH CONFIDENCE Lookout can help you confidently run both home and telehealth care services from a single platform with a unified view of the care needs and history of every customer. DETECT CHANGES IN REAL-TIME Remote care monitoring provides unparalleled oversight, detecting and alerting your team about changes in your customers’ health and wellbeing in real-time. OUR ALGORITHM CAN IDENTIFY RISKS The Lookout machine learning algorithm identifies risks from check-out notes. Concerns are flagged with the care manager so they can intervene immediately. GAIN COMPREHENSIVE REMOTE OVERSIGHT Customer surveys, integrated devices, digital notebooks and communication channels allow you to remotely keep track of care outcomes in the home. -------------------------------------------------------------------------------- 2 MILLION+ Hours of care powered by Lookout 40,000+ Visits monitored every month NPS 60+ User satisfaction score View demo Attract and retain the best talent COLLABORATION MADE EASY! Unlock the potential of your team by providing them with the tools to collaborate and communicate effectively – building confidence in their roles, reducing errors, and improving retention of great staff. With Lookout, care staff can operate at the top of their licence by getting the right information to the right people instantly. This gives them the right information to understand their care recipients to deliver a higher quality of care and service. Find out more Caregivers love the app! EQUIP FAMILIES AND CARERS WITH THE BEST TOOL FOR THE JOB. * "Being able to look on the app on my mobile phone to tell me who will be attending and when is excellent." Delighted review * "The app is amazingly helpful and the information provided on it is terrific especially in getting to know the client and who to contact." Delighted review * "I love the app where I have the ability to know what’s happening with my budget and the weekly calendar schedule." Delighted review * "I love this app. It has all the information I need about a client at hand. I can see invoices which is great for book keeping." Delighted review * "I love the app where I have the ability to know what’s happening with my budget and the weekly calendar schedule." Delighted review * "I love the app where I have the ability to know what’s happening with my budget and the weekly calendar schedule." Delighted review * "I love this app. It has all the information I need about a client at hand. I can see invoices which is great for book keeping." Delighted review * "Easy to use app and education updates and information are very accessible. Hassle free app for checking in and out of visits." Delighted review * "The app is brilliant and demonstrates transparency!" Delighted review * "I love the app where I have the ability to know what’s happening with my budget and the weekly calendar schedule." Delighted review "The Lookout Way team’s mission is to improve the quality of home care for everyone that needs it. We’ll do this by developing Lookout so it provides the tools and technology required to match the talent, empathy and enthusiasm of those working in the sector." Supporting change management WE'LL HELP EACH STEP OF THE WAY. We understand that implementing new systems can be intimidating and difficult. Audits and regulations can make change seem out of reach for many organisations. Lookout provides a dedicated solutions team and administration tools to support customers from set up through to day-to-day usage. We are here to understand the gaps, the issues, and the need for change in order to fulfil your core mission – caring for people. Keep up with the latest WHAT'S NEW? WHY USE AN AWARDS INTERPRETATION ENGINE FOR WORKFORCE PAYROLL COMPLIAN... HOW TO MAKE THE SWITCH WHAT 'BUILT BY CARE, FOR CARE' REALLY MEANS DISCOVER HOW LOOKOUT CAN TRANSFORM YOUR CARE BUSINESS. DISCOVER HOW LOOKOUT CAN TRANSFORM YOUR CARE BUSINESS. View demo Get in touch Solutions Remote care monitoring Collaboration Scheduling & rostering Reporting & quality Business support HCP finance solution Resources Meet the team Blog Webinars & Events How-to videos Help center Contact us Request live demo API Sign up Pricing Contact & sales Status Page Supported Devices Support Commitment About Our Board Visit Five Good Friends View demo Take a tour inside Lookout to learn how it helps simplify the complexities of running a care business. Copyright © 2022 The Lookout Way Pty Ltd. All rights reserved.