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Submission: On July 15 via api from BE — Scanned from DE
Submission: On July 15 via api from BE — Scanned from DE
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EN | FR | NL EN FR NL DISCOVER THE NEW ING BANKING APP PROFESSIONAL AND PRIVATE BANKING ANYPLACE, ANYTIME. MANAGE YOUR FINANCES YOUR WAY More than ever, we want you to do your thing. That is why you can now use our brand-new app to instantly take control of your business and private expenses. Download it for free on your smartphone or tablet via the App Store (iOS) or Google Play (Android). 3 REASONS TO DOWNLOAD THE APP QUICK INSTALLATION Our card scan feature and itsme® make registering simple. No need to enter your details manually. SIMPLIFIED NAVIGATION Navigating the app is more intuitive thanks to the new search bar and tabs at the bottom. SECURE TECH Further improving upon our current platform. HOW TO INSTALL THE APP? Need help? Discover how to install the ING Banking app with itsme®. WATCH MORE TUTORIALS Learn how to switch profiles, customise your settings, send money, manage cards and more. In just a few minutes, we’ll bring you up to speed. Let’s go FAQ WHO CAN USE THE ING BANKING APP? ING customers aged 12 and over can download and use our app. You can install it on almost any smartphone or tablet with an internet connection such as: · iPhone or iPad with iOS version 12.4 or higher · Android with operating system 6.0 or later WHAT CAN I EXPECT FROM THE NEW APP? The new ING Banking app is built on a global platform, making it possible to introduce new functionalities quickly and easily. In the upcoming months, we will add more features. Some of our features: · Business and private profile: manage your professional and private accounts in one app. · Check your balance: instantly see the balance and transaction history for all your accounts. · Make payments in euros: transfer money in euros (SEPA) to any account in Europe. · Access mandated accounts: view, manage and sign for accounts for which you have authorization. · Self-service corner: manage your cards and accounts on the go. · … and more: Face ID and fingerprint option to log in and sign payments, etc. WHAT IF I LOSE MY SMARTPHONE? If your device with the ING Banking app on it gets lost or stolen, we recommend you to block your mobile profile via Business'Bank. Select "Action" next to your lost or stolen device from the list and choose "Remove profile". You can also have your app blocked by calling us on +32 2 464 60 04. Our employees are at your disposal Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 5 p.m. You can set up the app again anytime, either on a new device or on your old one. BUSINESS’BANK VS. THE ING BANKING APP: WHAT'S THE DIFFERENCE? Business'Bank is part of the ing.be website. This is ING's online portal. To access it, you need web access, your debit card and a card reader or use itsme®. The ING Banking app is a mobile app. Once installed on your smartphone, you can access all your personal and business accounts directly from your mobile device. WHAT IF I DON'T OWN A CARD READER? This video shows how easy and quick it is to install the ING Banking app with itsme®. Without itsme®, you will need your ING debit card and card reader to log in for the first time and start using the app. If you don't own one yet, you can order an ING Card Reader online now. WHICH LANGUAGES ARE SUPPORTED? The ING Banking app follows the language settings of your device and is available in Dutch, French and English. IS THE ING BANKING APP SECURE? The ING Banking app is protected by the same secure technology of our online services Business'Bank and Home'Bank. To install the app on your device, you need your debit card and card reader. Your account and login details are never saved on the device itself and nobody can access your accounts without the 5-digit code only you know. If you have fingerprint or facial recognition on your device, you can also use it to log in. Check out our tips for safe banking on smartphone. CAN I ACCESS BOTH MY PROFESSIONAL AND PRIVATE PROFILE IN THE NEW APP? Yes, from the moment you are migrated, you will only need the ING Banking app to access your professional and/or private profile. No need to switch between apps anymore. WHAT CAN I FIND UNDER ‘SERVICES’? On the bottom right of your screen, you’ll see ‘Services’. Check out everything you can do yourself. Ordering a new debit card for example, changing its limit and more! CAN I ACCESS MULTIPLE PROFILES IN THE NEW APP? For now, you’ll have access to one private profile for all your private accounts and one professional profile with an overview of all your professional accounts. I STILL HAVE SOME QUESTIONS … Give us a call on +32 2 464 60 04 Monday to Friday from 8 a.m. to 8 p.m. or Saturdays from 9 a.m. to 5 p.m. THIS MIGHT INTEREST YOU Safe banking OUR SECURITY GUIDELINES Top 10 security precautions for banking on smartphone or tablet E-banking ITSME® Connect, share your data and pay securely and easily! E-Banking MANAGE YOUR BUSINESS OPERATIONS Find out everything you can do for yourself with the Self-service corner. SECURED BY ING Legal notice Access to Home’Bank, Business’Bank, ING Smart Banking and ING Banking services is free of charge (except for any fees charged by your telecommunications operator and fees related to certain transactions, e.g. international bank transfers) for all customers with a Home’Bank, Business’Bank, ING Smart Banking and ING Banking subscription (subject to approval by ING and mutual agreement). The terms and conditions of the Home’Bank, Business’Bank, ING Smart Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at www.ing.be, in your ING branch and by phone on +32 2 464 60 04. Terms of use | Privacy protection | Security | ing.be © 2022 ING group N.V. All rights reserved. LOADING