URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&u...
Submission: On December 02 via api from US — Scanned from DE

Summary

This website contacted 30 IPs in 4 countries across 21 domains to perform 104 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 210651.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 13.249.85.111 16509 (AMAZON-02)
2 34.249.19.88 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:215... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 18.66.248.59 16509 (AMAZON-02)
6 2600:1f14:f4:... 16509 (AMAZON-02)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 3 52.87.86.241 14618 (AMAZON-AES)
2 35.244.174.68 15169 (GOOGLE)
1 52.200.196.186 14618 (AMAZON-AES)
1 2606:4700:440... 13335 (CLOUDFLAR...)
104 30
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 210651
hd.egain.com — Cisco Umbrella Rank: 657411
ebrain.egain.com
827 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 48
408 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
region1.google-analytics.com — Cisco Umbrella Rank: 2610
20 KB
5 clickagy.com
tags.clickagy.com — Cisco Umbrella Rank: 6531
aorta.clickagy.com — Cisco Umbrella Rank: 1487
hemsync.clickagy.com — Cisco Umbrella Rank: 6033
15 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 355
www.linkedin.com — Cisco Umbrella Rank: 633
px4.ads.linkedin.com — Cisco Umbrella Rank: 6429
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 37
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 6168
674 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
674 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 33
stats.g.doubleclick.net — Cisco Umbrella Rank: 73
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 345
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20840
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21626
16 KB
2 rlcdn.com
idsync.rlcdn.com — Cisco Umbrella Rank: 320
id.rlcdn.com — Cisco Umbrella Rank: 550
140 B
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 868
373 B
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7726
prism.app-us1.com — Cisco Umbrella Rank: 7824
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 51889
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 14644
tr.lfeeder.com — Cisco Umbrella Rank: 22736
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 19561
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7693
290 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 731
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4864
2 KB
104 21
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 aorta.clickagy.com 2 redirects tags.clickagy.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 hemsync.clickagy.com tags.clickagy.com
1 id.rlcdn.com www.egain.com
1 idsync.rlcdn.com www.egain.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 tags.clickagy.com ws.zoominfo.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
104 33
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-11-07 -
2023-02-05
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-10-07 -
2023-01-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-11-06 -
2023-02-04
3 months crt.sh
www.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
*.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
*.clickagy.com
Amazon
2021-12-15 -
2023-01-12
a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Frame ID: 4641D3A07E33A848D249E2878F9B2F7C
Requests: 98 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 5225E33F4EBFC8154E1F575B739EF7D6
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 122C727AC1D7106FC3B7577B3AEBE80C
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: DEEA32AE560C8A3E946993E74B698AAF
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 0946570C64622C01FE3D9F8130FA2626
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Making Contact Center Agents Successful in the Digital Era | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • [^a-z]mtc.*\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

104
Requests

96 %
HTTPS

70 %
IPv6

21
Domains

33
Subdomains

30
IPs

4
Countries

1464 kB
Transfer

3797 kB
Size

36
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 90
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670010045898%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital3-na%2526uid%253D051f998a-e023-ed11-b83b-00224828e73d%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQL_Ua6FMZ9YRwAAAYTUWwcRug66sPNOO90Xsp-YKsBIYiX62BcND2H9Snoa8s2x
Request Chain 93
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
  • https://idsync.rlcdn.com/420246.gif?partner_uid=c:9c08db1cb31833531000c66862c6c069
Request Chain 94
  • https://aorta.clickagy.com/liveramp_redir HTTP 302
  • https://id.rlcdn.com/711861.gif

104 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/
209 KB
45 KB
Document
General
Full URL
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
94f7699e77f0da746bd00b97129128415b4bf7d5fa8c748ce80d190009773b23
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
45106
Content-Type
text/html; charset=UTF-8
Date
Fri, 02 Dec 2022 19:40:44 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/10052>; rel="alternate"; type="application/json" <https://www.egain.com/?p=10052>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
817
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 02 Dec 2022 19:40:44 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 19:20:05 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Dec 2022 19:40:44 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a18d47290e2dad718ad25ebded0eb28e2f298fc4e3cf95992d2925632f8089e8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 30 Nov 2022 22:11:06 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eeb761887964-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4342
js
www.googletagmanager.com/gtag/
221 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
b94a467895dd01475afd7e4a266e1e238aaaa2d828f848f2beef972bee2f7216
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
77974
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Fri, 02 Dec 2022 19:40:45 GMT
js
www.googletagmanager.com/gtag/
112 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
22cc75e1fb49825ca2cf74757795ca294b1a8476666a8910fc0a418ce78d1f8a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
44704
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Fri, 02 Dec 2022 19:40:45 GMT
js
www.googletagmanager.com/gtag/
179 KB
66 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
9f77ac69d57ae577ec56b44ce4ca1834daee75493802400d969b02c3fb77db9b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
66926
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 02 Dec 2022 19:40:45 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
994 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Fri, 02 Dec 2022 19:40:45 GMT
age
394
x-guploader-uploadid
ABg5-Uz3T2hcBWMSA7VzrtXmj7ewdxKdTJ33uPAkT2JofOjIBid6sQ9nZn9pd_kt7qvTds9CoKyOBmD5Im-_1b5mHe0b2Uxshg
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
2273
content-length
305
x-77-nzt
Abk73BCnzUn/4QgAAA
x-accel-expires
@1670011372
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray
908339301062cfe0bd548a63b6ca7a24
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
expires
Thu, 03 Jun 2021 13:59:28 GMT
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
11056
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
864 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
611 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
250
printfriendly.js
cdn.printfriendly.com/
52 KB
14 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
age
286
x-guploader-uploadid
ADPycdsfndzkQjho7K7owLkRl4znyqG97ahTy9OQUcZeW5mJEHLGL4XH_dAeAyODPlZAlcnR8mf2dYaLmE1gHAxA0O1f0u77tuq7
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-age
155
x-77-nzt
Abk73BDvK0X/mwAAAA
x-accel-expires
@1670010190
last-modified
Thu, 29 Sep 2022 11:25:14 GMT
server
CDN77-Turbo
x-77-nzt-ray
908339301062cfe0bd548a63ee728c24
vary
Accept-Encoding
x-goog-hash
crc32c=+IJaoQ==, md5=TbX796gwShrkq9yrLNeALw==
x-goog-generation
1664450714822979
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
14415
expires
Thu, 29 Sep 2022 17:22:41 GMT
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=90
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 19:40:45 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Dec 2022 19:40:45 GMT
css
fonts.googleapis.com/
5 KB
729 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 18:56:20 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Dec 2022 19:40:45 GMT
css
fonts.googleapis.com/
8 KB
762 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 19:40:45 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Dec 2022 19:40:45 GMT
gtm.js
www.googletagmanager.com/
169 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
c268c232c4832e18044c4abd505dc4fde4d339ac1892c6210fddf209f1682dd0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
56413
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 02 Dec 2022 19:40:45 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.249.85.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-249-85-111.ord52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:46 GMT
Via
1.1 d2e1925e3446aa20959021695b8efb88.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
ORD52-C1
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
RefreshHit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
oitjLfZN24uc4ASZxzCK0UW1HBl9MMCPvpfrBO_-qjYy86-7KqG0jg==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 5225
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.19.88 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-19-88.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Fri, 02 Dec 2022 19:40:45 GMT
cache-control
max-age=86400
server
expires
Sat, 03 Dec 2022 19:40:45 GMT
gtm.js
www.googletagmanager.com/
132 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
fa0e699bad884d63fff398d219987a9c8dba7a8390f33c3b8145c17b71b0ef89
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
48755
x-xss-protection
0
last-modified
Fri, 02 Dec 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 02 Dec 2022 19:40:45 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
91229a99134d1455088b9abd9c1aab43a8efdeee480a6c07559800c4f8c27fc4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7736894118a59bee-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
492f3de5b6bff06f8b26f61d37e2e565f8f31e00315600c73d9caa85713e8c29
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Fri, 02 Dec 2022 19:40:45 GMT
last-modified
Wed, 09 Nov 2022 21:23:50 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 1D3E4C7435474565A643A8C87A6DA16A Ref B: FRA31EDGE0517 Ref C: 2022-12-02T19:40:45Z
etag
"077538f81f4d81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11430
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:215d:f200:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
d19a6148cb40a1e4ad7ff0299bdd7a2358e469bd252318cbb602dd16ba3fc46c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

x-amz-version-id
e2YOknuyNSCL9uCq4hXTkaMVp2woOF0k
content-encoding
gzip
via
1.1 cc493ed59590651c91f2b3884a8bc9f6.cloudfront.net (CloudFront)
date
Fri, 02 Dec 2022 19:35:11 GMT
last-modified
Wed, 23 Nov 2022 07:04:49 GMT
server
AmazonS3
x-amz-cf-pop
CPH50-C1
age
466
etag
W/"ffd38de85a9a2b049bea9a59c3ebaf82"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
1vyIUiHKd79O20UY9gTL81PPl8BHrrkPp3n7YpEo3df4lF7znjU3Yg==
dreamdata.min.js
cdn.dreamdata.cloud/scripts/analytics/v1/
127 KB
39 KB
Script
General
Full URL
https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
8e78bcb85c5e969c9fbd74ade48ae59d1e8c94bc928b61947bab57c5f8576a54
Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:32:09 GMT
content-encoding
gzip
strict-transport-security
max-age=15768000;includeSubdomains
age
516
x-guploader-uploadid
ADPycdu9kgx8QDs4VDilcdvDfP0pLxV2eE30c21NVzglbgqA8CSvkenGAKxpj9guEML2Kw2gQm8P8fbEx7nh7mUF_7ZbeT9prV8s
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
39064
last-modified
Thu, 24 Feb 2022 14:46:50 GMT
server
UploadServer
etag
"5a0c242829201a80f498d4959d83ebfc"
vary
Accept-Encoding
x-goog-generation
1645714010392592
x-goog-hash
crc32c=9JeVgg==, md5=WgwkKCkgGoD0mNSVnYPr/A==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public,max-age=1800
x-goog-stored-content-length
39064
accept-ranges
bytes
content-type
text/javascript; charset=utf-8
expires
Fri, 02 Dec 2022 20:02:09 GMT
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Mon, 28 Nov 2022 18:50:24 GMT
x-content-type-options
nosniff
age
348621
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 28 Nov 2023 18:50:24 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 09:45:45 GMT
x-content-type-options
nosniff
age
35700
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 02 Dec 2023 09:45:45 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=91
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
30064
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 14:20:51 GMT
x-content-type-options
nosniff
age
278394
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 29 Nov 2023 14:20:51 GMT
digital-man.jpg
hd.egain.com/images/
130 KB
130 KB
Image
General
Full URL
https://hd.egain.com/images/digital-man.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.249.85.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-249-85-111.ord52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8b1cdb4ed508eb9cdcba37571fbba51b9d43e8f19693c4347b9036a5aac8d8ae

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

Date
Fri, 02 Dec 2022 19:40:45 GMT
Via
1.1 b5d0d50a85cb855c8d83851f71d078e2.cloudfront.net (CloudFront)
Last-Modified
Tue, 03 Dec 2019 08:35:11 GMT
Server
AmazonS3
X-Amz-Cf-Pop
ORD52-C1
Age
215
x-amz-meta-cb-modifiedtime
Tue, 03 Dec 2019 08:24:29 GMT
ETag
"d010c594f96b557fc6836198664c4a44"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
132900
X-Amz-Cf-Id
nOiv07uQHwxsDIRYWUUA5dEMqooqsZbwkja25q8svQmVyJCnl4ZGZw==
js
www.googletagmanager.com/gtag/
221 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
2924ef723b5a48c09c7c4c597a6a6034f770c4127fed111e47bac7a6d2ab30d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
77993
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Fri, 02 Dec 2022 19:40:45 GMT
js
www.googletagmanager.com/gtag/
109 KB
43 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
fe2f952d839d9f0d045a3e03d565f76cffc4a9fd35048df83ffa02064baf338f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
43718
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires
Fri, 02 Dec 2022 19:40:45 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
2 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1670010045618&cv=11&fst=1670010045618&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&auid=310256180.1670010046&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
17febc5ac14202798620249d6390522ae91bb6beff6a51ec65d6c8d147a1be23
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1022
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 02 Dec 2022 19:15:48 GMT
last-modified
Tue, 27 Sep 2022 22:01:05 GMT
server
Golfe2
age
1497
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
20039
expires
Fri, 02 Dec 2022 21:15:48 GMT
collect
region1.google-analytics.com/g/
0
346 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=195058449&cid=1660735837.1670010046&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1670010045&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
591 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::21 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Fri, 02 Dec 2022 19:40:45 GMT
via
1.1 google
content-encoding
br
x-cache
REVALIDATED
x-77-cache
HIT
x-age
4203
alt-svc
quic="212.102.56.177:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
0c1e91ea-d73d-4041-b2dc-79afda82a9c0
x-77-nzt
AdRmOLGGOvveaxAAAA
x-runtime
0.013323
x-accel-expires
@1670013645
server
CDN77-Turbo
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
x-77-nzt-ray
1cb09c0e48976a2dbd548a6304dffb29
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=195058449&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1896726249&gjid=555698124&cid=1660735837.1670010046&tid=UA-15835029-4&_gid=2135648354.1670010046&_r=1&gtm=2oubu0&z=919401161
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=195058449&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1791600420&gjid=1839754911&cid=1660735837.1670010046&tid=UA-15835029-4&_gid=2135648354.1670010046&_r=1&gtm=2wgbu0NC9SGDL&cd17=051f998a-e023-ed11-b83b-00224828e73d&z=1317008328
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1896726249&gjid=555698124&_gid=2135648354.1670010046&_u=YADAAUAAAAAAACAAI~&z=791011033
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 02 Dec 2022 19:40:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
p
cdn.dreamdata.cloud/api/v1/
16 B
32 B
XHR
General
Full URL
https://cdn.dreamdata.cloud/api/v1/p
Requested by
Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
Google Frontend /
Resource Hash
c955e57777ec0d73639dca6748560d00aa5eb8e12f13ebb2ed9656add3908f97
Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
via
1.1 google
strict-transport-security
max-age=15768000;includeSubdomains
server
Google Frontend
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-cloud-trace-context
59016d3ca1add952145d4e1f04e379a5
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
16
56380144.js
bat.bing.com/p/action/
0
119 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-origin
*
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Fri, 02 Dec 2022 19:40:45 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 5392C831415C4410A5DB3E3E601BFD5A Ref B: FRA31EDGE0517 Ref C: 2022-12-02T19:40:45Z
x-cache
CONFIG_NOCACHE
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1791600420&gjid=1839754911&_gid=2135648354.1670010046&_u=YADAAUABAAAAACAAI~&z=1761574622
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 02 Dec 2022 19:40:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1670010045618&cv=11&fst=1670007600000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2270743496&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1670010045618&cv=11&fst=1670007600000&bg=ffffff&guid=ON&async=1&gtm=2oabu0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2270743496&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
293 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=eyJnYVRyYWNraW5nSWRzIjpbIlVBLTE1ODM1MDI5LTQiXSwiZ2FNZWFzdXJlbWVudElkcyI6WyJHLVAwV1daNFdMOUciLCJVQS0xNTgzNTAyOS00IiwiQVctOTQ2NjI5NjAzIl0sImdhQ2xpZW50SWRzIjpbIjE2NjA3MzU4MzcuMTY3MDAxMDA0NiJdLCJjb250ZXh0Ijp7ImxpYnJhcnkiOnsibmFtZSI6ImxmdHJhY2tlciIsInZlcnNpb24iOiIyLjU4LjAifSwicGFnZVVybCI6Imh0dHBzOi8vd3d3LmVnYWluLmNvbS9yZXNvdXJjZXMvbWFraW5nLW5leHQtZ2VuLWNvbnRhY3QtY2VudGVyLWFnZW50cy1zdWNjZXNzZnVsLWluLXRoZS1kaWdpdGFsLWVyYS8/dXRtX3NvdXJjZT0xb24xJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPWRpZ2l0YWwzLW5hJnVpZD0wNTFmOTk4YS1lMDIzLWVkMTEtYjgzYi0wMDIyNDgyOGU3M2QiLCJwYWdlVGl0bGUiOiJNYWtpbmcgQ29udGFjdCBDZW50ZXIgQWdlbnRzIFN1Y2Nlc3NmdWwgaW4gdGhlIERpZ2l0YWwgRXJhIHwgZUdhaW4iLCJyZWZlcnJlciI6IiJ9LCJldmVudCI6InRyYWNraW5nLWV2ZW50IiwiY2xpZW50RXZlbnRJZCI6ImVjMTUzZGFlNTUyYjYzOTkiLCJzY3JpcHRJZCI6Inl3VmtPNFhNZGxPYVo2QmoiLCJjb29raWVzRW5hYmxlZCI6dHJ1ZSwiY29uc2VudExldmVsIjoibm9uZSIsImFub255bWl6ZUlwIjpmYWxzZSwibGZDbGllbnRJZCI6IkxGMS4xLjBkOTczMjZjZmUyZTg2MTcuMTY3MDAxMDA0NTgwMiIsImZvcmVpZ25Db29raWVzIjpbXSwicHJvcGVydGllcyI6e30sImF1dG9UcmFja2luZ0VuYWJsZWQiOnRydWUsImF1dG9UcmFja2luZ01vZGUiOiJvbl9zY3JpcHRfbG9hZCJ9
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.59 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-59.dus51.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
via
1.1 cca0e030e1fac6fb27702d182fb6a74a.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
DUS51-P1
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
Y6cP-HUOrXHYGA8a4KTXwJlABsUYuj_Z4BmWm02tRY1nG6ZK_RttKA==
egain-chat.js
ebrain.egain.com/system/templates/chat/
4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
bb6f12c7d2e7c565090a55d90424b281cbf41437a920641dd2d2ffe961215128
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
e2b829d8-2e76-4ef6-8656-3f88fa3ef447
x-amzn-trace-id
Root=1-638a54be-343a21ec2700b8204a71d7dd
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
ciItwFIiPHcF-mg=
content-length
1369
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/
24 KB
25 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
e324da531ae80f9c9b037bf148599e3356ba3d7e50c7f90b83dd186616d393a2
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
cache
date
Fri, 02 Dec 2022 19:40:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
accept-encoding
compress,gzip
last-modified
Tue, 15 Nov 2022 23:37:32 GMT
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=86400
accept-ranges
bytes
content-length
24629
x-ua-compatible
IE=EmulateIE9
Offers.egain
ebrain.egain.com/system/
294 B
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&egofferpagetitle=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&egofferpatternchecksum=
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-amzn-remapped-content-length
294
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
b11fc2fa-94cd-4219-909f-81dc180661fd
x-amzn-remapped-connection
keep-alive
x-amz-apigw-id
ciItwEXoPHcFfEw=
content-length
294
x-ua-compatible
IE=EmulateIE9
pragma
no-cache
server
Server
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
no-cache
x-amzn-remapped-date
Fri, 02 Dec 2022 19:40:46 GMT
expires
Thu, 01 Jan 1970 00:00:00 GMT
EG26912918
analytics.analytics-egain.com/iframe/ Frame 122C
4 KB
4 KB
Document
General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.19.88 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-19-88.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Fri, 02 Dec 2022 19:40:45 GMT
expires
Sat, 03 Dec 2022 19:40:45 GMT
server
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:480:f::213:7ecb Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
last-modified
Thu, 17 Nov 2022 18:52:45 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=59852
accept-ranges
bytes
content-length
4581
diffuser.js
diffuser-cdn.app-us1.com/diffuser/
24 KB
6 KB
Script
General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
content-encoding
gzip
via
1.1 1d087f24771eb6834b16162f1bb01660.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
FRA60-P2
age
86
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=300
cf-ray
77368942988e924a-FRA
x-amz-cf-id
L-cCCvK3NI-04ye1GusGC5vrX2qYGZyd6VgPz33TFC9y0EvPTddb6w==
data.js
tags.clickagy.com/
38 KB
14 KB
Script
General
Full URL
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by
Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:3eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:45 GMT
x-amz-version-id
eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding
gzip
cf-cache-status
DYNAMIC
via
1.1 a54cda8ccda3480314f451558e4dd062.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P3
age
34286
x-cache
Hit from cloudfront
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
last-modified
Fri, 07 Oct 2022 12:51:20 GMT
server
cloudflare
etag
W/"39cbfce65efed785f567d3a64646eed5"
vary
Accept-Encoding
content-type
application/javascript
cf-ray
77368942ae63995a-FRA
x-amz-cf-id
d7KKWyi9iogyJ3ZCQV-gRQx782AS8Mppm9Z9fHpqCqSS_lybus_M0Q==
0
bat.bing.com/action/
0
177 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=c291edf3-80a1-4db1-81bc-c10050007750&sid=3708ad30727911ed9eafd3020d251ed7&vid=3708b550727911ed988c7bac7111ef96&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&r=&lt=2049&evt=pageLoad&sv=1&rn=332290
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 02 Dec 2022 19:40:45 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: C6DA8D5A4AAC44E4ACF3D1BEAA0CBB2D Ref B: FRA31EDGE0517 Ref C: 2022-12-02T19:40:45Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1896726249&_u=YADAAUAAAAAAACAAI~&z=1464675250
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:45 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1896726249&_u=YADAAUAAAAAAACAAI~&z=1464675250
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:46 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1791600420&_u=YADAAUABAAAAACAAI~&z=1524360894
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:46 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1660735837.1670010046&jid=1791600420&_u=YADAAUABAAAAACAAI~&z=1524360894
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:46 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame
0
0
Preflight
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:8400:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

access-control-allow-headers
content-type
access-control-allow-methods
GET
access-control-allow-origin
*
access-control-max-age
1800
age
65915
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length
0
date
Fri, 02 Dec 2022 01:22:10 GMT
via
1.1 9568a708c8ab21597698ebe7dce6c42e.cloudfront.net (CloudFront)
x-amz-cf-id
aQKIWsBOlUMV5hHJ_VwUoGk5iP4o4eevAl7nzBqZTcfjW5aOe8K9PA==
x-amz-cf-pop
FRA2-C1
x-cache
Hit from cloudfront
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
373 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:8400:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-Type
application/json

Response headers

date
Fri, 02 Dec 2022 19:32:59 GMT
content-encoding
gzip
via
1.1 9568a708c8ab21597698ebe7dce6c42e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
467
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
0Wf5SPvBZ3YlfwlKLadcqX60434DGB2ly0u3D2s69axicFfxSrucxQ==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1670010045898%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3...
0
267 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQL_Ua6FMZ9YRwAAAYTUWwcRug66sPNOO90Xsp-YKsBIYiX62BcND2H9Snoa8s2x
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 691A28CF369C4C22B4E9BDB29F9B7AD8 Ref B: DUS30EDGE0806 Ref C: 2022-12-02T19:40:46Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAXu3YOXO5a6TVCbQveklw==

Redirect headers

date
Fri, 02 Dec 2022 19:40:45 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: DFAFC5DFBE4F4FFA8B975A5BA058276A Ref B: FRAEDGE2005 Ref C: 2022-12-02T19:40:46Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1670010045898&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQL_Ua6FMZ9YRwAAAYTUWwcRug66sPNOO90Xsp-YKsBIYiX62BcND2H9Snoa8s2x
x-li-proto
http/2
content-length
0
x-li-uuid
AAXu3YOTa8qRWPkmvXC1PQ==
/
prism.app-us1.com/
246 B
415 B
Script
General
Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.4.32
Resource Hash
13bfb959886dbe76a6df86bc5008ea64bbfff4c8bf56e53086582662d5f8256c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.32
content-type
application/javascript
cache-control
no-cache, private
x-envoy-upstream-service-time
72
cf-ray
77368942f946924a-FRA
data
aorta.clickagy.com/
57 B
505 B
XHR
General
Full URL
https://aorta.clickagy.com/data
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.87.86.241 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-87-86-241.compute-1.amazonaws.com
Software
Aorta/20221117.e7edcc499 /
Resource Hash
fb5715dae9cb8f241720f913c973e4487044557d017c4d4a690776219666e82f

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
content-encoding
gzip
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
ac9a52d1ebf0
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
82
420246.gif
idsync.rlcdn.com/
Redirect Chain
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
  • https://idsync.rlcdn.com/420246.gif?partner_uid=c:9c08db1cb31833531000c66862c6c069
0
98 B
Image
General
Full URL
https://idsync.rlcdn.com/420246.gif?partner_uid=c:9c08db1cb31833531000c66862c6c069
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
68.174.244.35.bc.googleusercontent.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
via
1.1 google
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0

Redirect headers

date
Fri, 02 Dec 2022 19:40:46 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://idsync.rlcdn.com/420246.gif?partner_uid=c:9c08db1cb31833531000c66862c6c069
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
46085c1af12b
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
711861.gif
id.rlcdn.com/
Redirect Chain
  • https://aorta.clickagy.com/liveramp_redir
  • https://id.rlcdn.com/711861.gif
0
42 B
Image
General
Full URL
https://id.rlcdn.com/711861.gif
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=051f998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
68.174.244.35.bc.googleusercontent.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
via
1.1 google
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0

Redirect headers

date
Fri, 02 Dec 2022 19:40:46 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://id.rlcdn.com/711861.gif
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
a93d46db7a83
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
hasHashes
hemsync.clickagy.com/external/
2 B
325 B
XHR
General
Full URL
https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.200.196.186 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-200-196-186.compute-1.amazonaws.com
Software
/
Resource Hash
4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
content-encoding
gzip
vary
origin
content-type
text/plain; charset=utf-8
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
content-length, last-modified, expires, content-type
access-control-allow-credentials
true
content-length
28
t_prism_sitemessages.php
trackcmp.net/
0
290 B
Script
General
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=fbfe0b29-e486-43a7-a25b-76903e43a1e0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.1.33
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
7736894468c66973-FRA
content-length
0
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame DEEA
124 KB
22 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

date
Fri, 02 Dec 2022 19:40:46 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
b311dc00-cbe1-416b-9090-3d78531bc05c
x-amzn-trace-id
Root=1-638a54be-4985e60f54f870ae7833dc38
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
ciIt0EGnvHcFbYA=
content-length
22210
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
195 B
925 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 0946
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:d31:197e:d703:14f5 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Fri, 02 Dec 2022 19:40:46 GMT
last-modified
Tue, 15 Nov 2022 23:38:00 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=195058449&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Contact%20Center%20Page%20Group&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1660735837.1670010046&tid=UA-15835029-4&_gid=2135648354.1670010046&gtm=2wgbu0NC9SGDL&z=2029606275
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 03:43:20 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
57448
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oebu0&_p=195058449&cid=1660735837.1670010046&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=2&sid=1670010045&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D051f998a-e023-ed11-b83b-00224828e73d&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&en=page_view&_et=30
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.71 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 02 Dec 2022 19:40:50 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

176 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager object| google_tag_data object| GooglebQhCsO string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| gaplugins object| gaData function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu function| UET function| UET_init function| UET_push object| ueto_ea2d1ebd12 object| __gaConnectorEventsEmitted object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| ziws function| lintrk boolean| _already_called_lintrk string| prismGlobalObjectAlias object| visitorGlobalObject function| _initClickagy object| eGain

36 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node01ids3l3lo8hytk1rgvkqxhq1t731821.node0
.egain.com/ Name: _gcl_au
Value: 1.1.310256180.1670010046
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital3-na
.egain.com/ Name: __utmzzses
Value: 1
.bing.com/ Name: MUID
Value: 3C2A922E6D2B62340BCF80406CA06349
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1670010045.1.1.1670010045.0.0.0
.egain.com/ Name: _ga
Value: GA1.2.1660735837.1670010046
.egain.com/ Name: _gid
Value: GA1.2.2135648354.1670010046
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: ajs_user_id
Value: null
.egain.com/ Name: ajs_group_id
Value: null
.egain.com/ Name: ajs_anonymous_id
Value: %227554ebe9-757c-492a-a3c1-cb5beed3ca79%22
.ws.zoominfo.com/ Name: visitorId
Value: 9792e4be041c666b131af43fa46bdfa499a885058d9c66f884160c42a0afdf10
.zoominfo.com/ Name: __cf_bm
Value: kD4vs0xoIsZ7YBDi_xPft_Eya8as3YhZLoNI8sg9UJc-1670010045-0-AZAD5O0wwp1PtvgNRv6kKqy7HgDU/4sfIU4kIMMTuc8L0kc7W9LBdRWKfgN3NHqq4vpb+FNS0LELxMnARtX+EZg=
.egain.com/ Name: _lfa
Value: LF1.1.0d97326cfe2e8617.1670010045802
.egain.com/ Name: _uetsid
Value: 3708ad30727911ed9eafd3020d251ed7
.egain.com/ Name: _uetvid
Value: 3708b550727911ed988c7bac7111ef96
www.egain.com/ Name: EG-U-ID
Value: D50004e8b2-0d11-4645-a1fb-59f2aa60af23
www.egain.com/ Name: EG-S-ID
Value: B199b3cde3-3fa9-4e0b-a70b-135a3baf2980
.www.egain.com/ Name: ln_or
Value: d
.linkedin.com/ Name: UserMatchHistory
Value: AQJZ_fU_gQXvygAAAYTUWwYlgWdg7wTkAYGQS4zoeJuMHk2VcrcvvBBpblqB9Sb63RrzF2sq29um6Q
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQIjHY4MkocPAQAAAYTUWwYlDW6Z6JR_mW5dpMHi8LUHWoCJ6MTyTIvmUAwmPNHS5id_-xRbO13kSC7ybuOhwg
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&7daa7711-56f5-4a34-826d-c68a97f53a04"
.linkedin.com/ Name: lidc
Value: "b=VGST01:s=V:r=V:a=V:p=V:g=2781:u=1:x=1:i=1670010045:t=1670096445:v=2:sig=AQGA0xW1Wxx17lFYbzzWXQpVggnLvYIX"
prism.app-us1.com/ Name: prism_68298682
Value: fbfe0b29-e486-43a7-a25b-76903e43a1e0
.egain.com/ Name: prism_68298682
Value: fbfe0b29-e486-43a7-a25b-76903e43a1e0
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20221202194046e375fe1b-9172-499e-8e2b-9baf21439ce2AQHeLIOpSJ1DS41nuL3yNGPzu3WD6PXr"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzAwMTAwNDY7MjswMjG+q8yCtgcbWS1bBahKDwYVcg7g4+zgEsWUUuKKxzlS4w==
ebrain.egain.com/ Name: AWSALBTG
Value: C7TXxNNBWO7MD9F7r2Z89qmlpWJthi8F1jEE8A9lLqnabAMT4lKeU0BPo/JtSLDZV1Iq2iYMf8e7ZrUocb/aYDvadsPiUUi4fBOMogQueA19jVPadlMmLGdiqWv0bltzdJi1i+UBCRYz8chbntakMddAlPluM36JusREKNm2VJIPuy5HXnY=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: C7TXxNNBWO7MD9F7r2Z89qmlpWJthi8F1jEE8A9lLqnabAMT4lKeU0BPo/JtSLDZV1Iq2iYMf8e7ZrUocb/aYDvadsPiUUi4fBOMogQueA19jVPadlMmLGdiqWv0bltzdJi1i+UBCRYz8chbntakMddAlPluM36JusREKNm2VJIPuy5HXnY=
ebrain.egain.com/ Name: AWSALB
Value: LzWCKmJzx6bg8rlSo7vRUpw6+U4fpKUmLP0IfaQxWLn36DwvSfe9sq9O9CRGqYsLodCrlqPzBXAlMT6Dbwsdoaw+DGWYnHW5NYvEsAZcvHqKMgn34FE3tTfjjq0+0BBMUQ1JpHfxSbJzsd9S40mSfVEAAtPBeg04M1lFHjJWhxsp1Il4VtWpNCeZ41QLcA==
ebrain.egain.com/ Name: AWSALBCORS
Value: LzWCKmJzx6bg8rlSo7vRUpw6+U4fpKUmLP0IfaQxWLn36DwvSfe9sq9O9CRGqYsLodCrlqPzBXAlMT6Dbwsdoaw+DGWYnHW5NYvEsAZcvHqKMgn34FE3tTfjjq0+0BBMUQ1JpHfxSbJzsd9S40mSfVEAAtPBeg04M1lFHjJWhxsp1Il4VtWpNCeZ41QLcA==

4 Console Messages

Source Level URL
Text
network error URL: https://idsync.rlcdn.com/420246.gif?partner_uid=c:9c08db1cb31833531000c66862c6c069
Message:
Failed to load resource: the server responded with a status of 451 ()
network error URL: https://id.rlcdn.com/711861.gif
Message:
Failed to load resource: the server responded with a status of 451 ()
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
idsync.rlcdn.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.249.85.111
13.82.107.234
18.66.248.59
2001:4860:4802:34::36
2600:1f14:f4:7d02:d31:197e:d703:14f5
2600:9000:20eb:8400:2:53b2:240:93a1
2600:9000:215d:f200:1f:f723:6fc0:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:650c
2606:4700::6811:925b
2606:4700::6812:3eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:806::2003
2a00:1450:4001:808::2002
2a00:1450:4001:80e::2008
2a00:1450:4001:811::200a
2a00:1450:4001:827::2003
2a00:1450:4001:82a::2004
2a00:1450:4001:82b::200e
2a00:1450:400c:c0b::9c
2a02:26f0:480:f::213:7ecb
2a02:6ea0:c700::10
2a02:6ea0:c700::21
34.120.220.80
34.249.19.88
35.244.174.68
52.200.196.186
52.87.86.241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