support.microsoft.com Open in urlscan Pro
95.100.196.151 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://protect-us.mimecast.com/s/mAagCkRKN8TkyOQrh9HuPZ?domain=mucp.api.account.microsoft.com
Effective URL:
https://support.microsoft.com/contactus
Submission: On January 09 via api (January 9th 2020, 4:08:17 pm UTC) from US

Summary HTTP 58 Redirects Links 81 Behaviour Indicators

Summary

This website contacted 12 IPs in 4 countries across 8 domains to perform 58 HTTP transactions. The main IP is 95.100.196.151, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 2	205.139.111.12 205.139.111.12	30031 (MIMECAST-US) (MIMECAST-US - Mimecast North America Inc)
1 1	64.4.54.46 64.4.54.46	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3 21	95.100.196.151 95.100.196.151	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
9	2a02:26f0:10:... 2a02:26f0:10:291::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.41 2.16.186.41	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:18d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a01:4a0:1338... 2a01:4a0:1338:28::c38a:ff18	201011 (NETZBETRI...) (NETZBETRIEB-GMBH)
3	2a02:26f0:6c0... 2a02:26f0:6c00:183::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	52.205.178.108 52.205.178.108	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
19	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1 2	40.90.22.184 40.90.22.184	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:183::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:10c... 2a02:26f0:10c:38b::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	20.190.129.2 20.190.129.2	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
58	12

2 205.139.111.12 (United States) 2 redirects

ASN30031 (MIMECAST-US - Mimecast North America Inc, US)

protect-us.mimecast.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 64.4.54.46 (Cheyenne, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

21 95.100.196.151 (Ascension Island) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a95-100-196-151.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a02:26f0:10:291::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:18d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:4a0:1338:28::c38a:ff18 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:183::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.205.178.108 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-205-178-108.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.22.184 (San Jose, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:183::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:10c:38b::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 20.190.129.2 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	963 KB
4	clicktale.net cdnssl.clicktale.net conductor.clicktale.net	52 KB
3	gfx.ms mem.gfx.ms	53 KB
2	live.com 1 redirects login.live.com	525 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
2	mimecast.com 2 redirects protect-us.mimecast.com	2 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	756 B
58	8

	Domain	Requested by
21	support.microsoft.com	3 redirects support.microsoft.com
19	web.vortex.data.microsoft.com	support.microsoft.com
9	www.microsoft.com	support.microsoft.com www.microsoft.com
3	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
2	protect-us.mimecast.com	2 redirects
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	conductor.clicktale.net	cdnssl.clicktale.net
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
58	14

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
www.microsoft.com Microsoft IT TLS CA 5	`2019-10-21` - `2021-10-21`	2 years	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2019-08-13` - `2020-08-12`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2019-10-06` - `2020-11-04`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
login.live.com Microsoft IT TLS CA 1	`2019-11-05` - `2021-11-05`	2 years	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: 46C4DAD045954B07256A59DDD3818B31
Requests: 54 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 9154B2A62F9A7B104207061A5004D115
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586079&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=690bd455-76c6-4ce9-088c-3d76c0ac2507&partnerId=smc
Frame ID: 3C21D688BD5DC76F2D600944DD903F28
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 22871283B77F2986F649A3C46A486DB9
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: E223FF4541CC4092210C792A49DBE78C
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://protect-us.mimecast.com/s/mAagCkRKN8TkyOQrh9HuPZ?domain=mucp.api.account.microsoft.com HTTP 307
https://protect-us.mimecast.com/redirect/eNpVlF2PmzgYhf9KxEWvZjLEH5CMVG35MARsY8B8mGxWUYYwLW0SIkJGO1rtf1-nnYu... HTTP 307
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJG... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

58
Requests

100 %
HTTPS

43 %
IPv6

8
Domains

14
Subdomains

12
IPs

4
Countries

1072 kB
Transfer

3753 kB
Size

0
Cookies

81 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8vdnrp2m6hhc?activetab=overview
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-3/8VFGGH1R94TM?activetab=overview
Title: Surface Laptop 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-7/8N17J0M5ZZQS?activetab=overview
Title: Surface Pro 7

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/events?icid=en_us_store_uhf_events
Title: In-store events

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://protect-us.mimecast.com/s/mAagCkRKN8TkyOQrh9HuPZ?domain=mucp.api.account.microsoft.com HTTP 307
https://protect-us.mimecast.com/redirect/eNpVlF2PmzgYhf9KxEWvZjLEH5CMVG35MARsY8B8mGxWUYYwLW0SIkJGO1rtf1-nnYuuhJA573lfHywe_jHG9jIZz8aPcTh14_Bl7A7H4eU6deO8HU7Gg3EcWuN58WCMXdv1l2nqT51-xvYS2yuMsWmauqYngAeju_YHvQDQtLUB4AdjOk3JcNANhmkCPay_6CUwV3O8mi-W5nxpavFy71pq92086vK3abpcn7dP26fTrb3M95d-vm_b4Xae5qe-HYfr8Drds-n69ukNbJ_aP8bPTuQ4Pi2CDQUBSSsPeH5URDmGGzeikq-TwIqtpFCpciygVJxkLA8jB1aQA19EPIrDdaV4kKiaFFRQv6w9JgFBqZ_nCORekAueRFGgEI08JGMv4kW6cYXjJUHoeo7lK5RXvFo3tY9IbUt9cR_m69onMvt0-JnQi-hG0IhRhCRNeRxFFUbCqaqMN6Fjw6y0URVY0spYGKax79IMy5rULisbuPYxw7jgZVWmGQh9SUlW-IiyJFGYAeHApKLKjuMkIqGbpxL6VeURAYVVJ0leM8r5mrmAxmqtyqagiSXTFObSjsssLtII5oWtEsF9H23CgIF6o0fJT_2v6LaLmwRWcam3sCRIBXRU4QkrThGBKhekijgrVGkpGPjrQo9KiR9Kl9aJH9kCcIpZbNVBEyBV8cYVwoMgxH7jhCXNeEJTK0-LFOgcPi6otD0J1LoMAWlI5eQNd1QZZm7QWI2XcDuMsnRDeZ7jGBORFgw6rLYjioEq6opyVrsVcdy4jAkqvEZslJJVgwTx9dGkTGS5zNGGWCiAYZxVXEIQbTIXNbHHiKXfB0nXIogUCbN9j1WiQGFaBgyuQ8EZKGsoVel4Zdlk-hPu7gh93bWP3e52NRe7hbnavR30_XG180rpLEzsLFZoB0xgmgttWGqfZuy0fNRgPAIATIitBbTuOOw1cMZvXVrbt_cNvG9d-6PMmRZa3X4Htv1F1__d1_Nh1OL3oXv_cry175duuozD4dZO1w-ox-5rP5y1R-tT106Pt6uG69S1--v0YbneXr5rw5_kb53zvD_OZHc-dONfM9qfXrrx-P4wE6-vfdtBC8-c89S_9ePtOkvH7tTfTrPXYdyO2_Nsf3jbn9vuoNvb29hP78bPvwLXPGvqjY9TMP79D5JjWRU HTTP 307
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJGHVXMFNXWETKOKDUWCLS2E4PDRR42RCFROMNIIFX4KIC4SJCIMTPZBOACNFGBCA6DX4RVMVHYWD4EW7SW7SMD3RHWDESQ&d=AIAACIKZOKILK44SKPMJIIV54OAVVQMYGA73QU74VF6S6QLGGPJDBKQ5SWEWBLUY3HD5L55TMUVUPQ2GDSKEQTD4KLNNX5L2OA3NVKX7JJNIEGBRPS3DVVCEO3O6WNNRWLKMMHLB2KJXHXUYTKN6SPP3RS7JUQJTPI3RT7XNOMDD4ZGFL2WZJNIS&i=AIAAC7B5YN3VJUX7J6S2PO3AXTCO6JP4E3XROEVIMLTXU6X3FDHTT7XPEDGSBKWNDI7O2MK5LJ6WFYF4XVMYBOOC32G5DYAGUKQMNKP6RPTP2PI3D5TKS7CS2XHUG2EYEVARYMAXUGQBFY6YCNM7GIQPZKMRR5J5EOPTL3ALW7IK52XTWVKMLWBVEABJUJE4TCYOZXXSVY4OEDBRPPLOQRSR4ZE64F3GJQVMS32IZQB4YJCLE6XRO4SB6E4ETNL7DCLVOT4GPUFL3HGOML2UW3SXUACUUYQ HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20007.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20007.1

Request Chain 17

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1578586079&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 54

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=a2fc30be-5ff6-4650-ba0e-017d632cb34c%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=77400702-49b9-40bc-981a-44b241e3126e&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=f5bf57bd-79bb-48c7-85be-299675a223ca HTTP 302
https://support.microsoft.com/silentauth

58 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://protect-us.mimecast.com/s/mAagCkRKN8TkyOQrh9HuPZ?domain=mucp.api.account.microsoft.com
https://protect-us.mimecast.com/redirect/eNpVlF2PmzgYhf9KxEWvZjLEH5CMVG35MARsY8B8mGxWUYYwLW0SIkJGO1rtf1-nnYuuhJA573lfHywe_jHG9jIZz8aPcTh14_Bl7A7H4eU6deO8HU7Gg3EcWuN58WCMXdv1l2nqT51-xvYS2yuMsWmauqYn...
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJGHVXMFNXWETKOKDUWCLS2E4PDRR42RCFROMNIIFX4KIC4SJCIMTPZBOACNFGBCA6DX4RVMVHYWD4EW7SW7S...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

78 KB
16 KB

123ms
122ms

Document
text/html

95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

b8250745f580433726d960acaf892a975190adc6bd463f774819e9cf420b258c

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Sec-Fetch-User: ?1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Accept-Encoding: gzip, deflate, br
Cookie: smcflighting=100; ak_bmsc=1AC5FD232FC66837C2804217904548D10213C30E8A6C0000DF4F175E9A0AF94F~pl4ONGupB2+xr8JdhMC2z+eKTSwDitb3xTni05aebad9+rPPMcbmPZ4zS7UMiTHD4SDH13qL2iqHvmR6tTRBNSpgH7yorBzn1cQJQxclSKUGsqkwev2+9zTZxmMgziBB+RsWExoSkdM+7RQdmrINNqBXPacZdq5lo31vgAJA4iZ3tXaUse5Y3t022FCEw3X51jmHv41ZWudlBEKgCR+RrG2YoBASJj8zjv1cymPXZ3v1Q=
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Sec-Fetch-User: ?1

Response headers

Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/10.0
X-AspNetMvc-Version: 5.2
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.20007.1
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 09 Jan 2020 16:07:59 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Length: 14741
Connection: keep-alive
Set-Cookie: ms-asid=c7619f06-5d0d-4756-945a-dcf9d7a6cd0e; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|cogs-fr-contactus-191210|cogs-contactus-1|; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2020-01-09T16:07:59.2665911Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com bm_sv=CF51F4423EB7B0B9926D326CCCD02191~HnlPsmXhYjte9TjG7ae6YtgFVbpfRVDDZLRdd7RkU2CYAoKlFOrz0JB56QrwxgjAzA6KjxaWQQqQi7ZWtuenkvWSoOwcRiBdoG7yK4ebab0UHekY/XQwRa5h2xsepUoTihsHPvWzycosaqUeJ4CHY/BR4ngEKaMieLs6dChP0hY=; Domain=.microsoft.com; Path=/; Max-Age=7200; HttpOnly
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Content-Type: text/html; charset=UTF-8
Location: https://support.microsoft.com/contactus
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Content-Length: 162
Expires: Thu, 09 Jan 2020 16:07:59 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com ak_bmsc=1AC5FD232FC66837C2804217904548D10213C30E8A6C0000DF4F175E9A0AF94F~pl4ONGupB2+xr8JdhMC2z+eKTSwDitb3xTni05aebad9+rPPMcbmPZ4zS7UMiTHD4SDH13qL2iqHvmR6tTRBNSpgH7yorBzn1cQJQxclSKUGsqkwev2+9zTZxmMgziBB+RsWExoSkdM+7RQdmrINNqBXPacZdq5lo31vgAJA4iZ3tXaUse5Y3t022FCEw3X51jmHv41ZWudlBEKgCR+RrG2YoBASJj8zjv1cymPXZ3v1Q=; expires=Thu, 09 Jan 2020 18:07:59 GMT; max-age=7200; path=/; domain=.microsoft.com; HttpOnly
Strict-Transport-Security: max-age=86400 ; includeSubDomains

GET
H/1.1 200
OK webcorecss.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/ 383 KB
54 KB 58ms
57ms Stylesheet
text/css 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
Content-MD5: t3xHRolTFBOWPvfmYlJCuQ==
Connection: keep-alive
Content-Length: 54589
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 07 Jan 2020 15:58:08 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D7938A63D38F0C"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: bc2a24ac-f01e-006e-1f73-c5bab1000000
Cache-Control: max-age=68717
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/ 137 KB
23 KB 124ms
62ms Stylesheet
text/css 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/maincontent.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

4aba5b5f1359d52ed19ad99532ddabc5fd8bb3efe25e0537de2580f42e943714

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
Content-MD5: cT4Ny9BS77MkIgL2teecbw==
Connection: keep-alive
Content-Length: 23091
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 07 Jan 2020 15:58:08 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D7938A63A6F602"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: 8230649d-701e-00b8-4d73-c5f16b000000
Cache-Control: max-age=68664
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H2 200 63-a07f4c
www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/ec-7c12d3/e8-384624/b6-34f58f/1f-2a061b/b4-7baaf4/66-04254c/f6-e5b456/ 146 KB
20 KB 17ms
16ms Stylesheet
text/css 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/ec-7c12d3/e8-384624/b6-34f58f/1f-2a061b/b4-7baaf4/66-04254c/f6-e5b456/63-a07f4c?ver=2.0

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

533dfe29ffec7d95269af84eeef90d23acca773475c46e97e2dbbbc53ce338fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

ms-operation-id: c5529b27361ac747bc165cd5dca27fc1
date: Thu, 09 Jan 2020 16:07:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-rtag: RT
x-s2: 2019-12-11T01:21:06
p3p: CP="CAO CONi OTR OUR DEM ONL"
status: 200
x-activity-id: 3aacdced-88a9-475e-b63a-d90d5182e27d
tls_version: tls1.2
strict-transport-security: max-age=31536000
ms-cv: 8BHTTFvO5UWwQP9v.0
vary: Accept-Encoding
content-length: 19633
x-xss-protection: 1; mode=block
last-modified: Wed, 11 Dec 2019 01:21:06 GMT
x-az: {did:92e7dc58ca2143cfb2c818b047cc5cd1, rid: OneDeployContainer, sn: marketingsites-prod-odnortheurope, dt: 2018-05-03T20:14:23.4188992Z, bt: 2019-11-14T08:13:40.0000000Z}
x-s1: 2019-12-11T01:21:06
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=28977200
timing-allow-origin: *
x-appversion: 1.0.7257.410
expires: Thu, 10 Dec 2020 01:21:19 GMT

GET
H/1.1 200
OK override.css
statics-marketingsites-neu-ms-com.akamaized.net/statics/ 1 KB
907 B 125ms
39ms Stylesheet
text/css 2.16.186.41
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2.16.186.41 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a2-16-186-41.deploy.static.akamaitechnologies.com
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: 0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
Last-Modified: Tue, 11 Jun 2019 23:22:13 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: 0x8D6EEC3A2D67C35
Vary: Accept-Encoding
Content-Type: text/css
x-ms-request-id: 6114bb5f-b01e-0030-07b5-405020000000
x-ms-version: 2009-09-19
Connection: keep-alive
Content-Length: 473

GET
H/1.1 200
OK virtualagent.vendor.application.v3.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/ 982 KB
264 KB 146ms
85ms Script
application/x-javascript 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

0a270c49d8a0730c027517a488466f4abfb794f81984f71d598ad018f4a45b82

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
Content-MD5: ToHDO0fMtx/+RVJKZ14EBg==
Connection: keep-alive
Content-Length: 269612
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 07 Jan 2020 15:58:08 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D7938A63C0ECF0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/x-javascript
x-ms-request-id: c9f643ed-c01e-00cc-7c73-c5772d000000
Cache-Control: max-age=68698
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK virtualagent.application.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/ 755 KB
190 KB 131ms
69ms Script
application/x-javascript 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Requested by

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URL: https://support.microsoft.com/contactus

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HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

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Software

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Response headers

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H/1.1 200
OK virtualagent.application.templates.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/ 106 KB
19 KB 129ms
66ms Script
application/x-javascript 95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.templates.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

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Software

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Accept-Ranges: bytes

GET
H/1.1

200
OK

angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
Redirect Chain

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20007.1
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20007.1

3 KB
1 KB

50ms
49ms

Script
application/javascript

95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20007.1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

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Response headers

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Redirect headers

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GET
H2 200 d6-c4d640 Show response
www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4... 125 KB
34 KB 28ms
27ms Script
text/javascript 2a02:26f0:10:291::356e
AKAMAI-ASN1

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Full URL

https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1

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URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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date: Thu, 09 Jan 2020 16:07:59 GMT
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expires: Wed, 21 Oct 2020 20:31:40 GMT

GET
H/1.1 200
OK meversion Show response
mem.gfx.ms/ 26 KB
10 KB 19ms
7ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

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Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

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Resource Hash

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Security Headers

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Response headers

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Content-Encoding: gzip
X-Content-Type-Options: nosniff
Date: Thu, 09 Jan 2020 16:07:59 GMT
Vary: Accept-Encoding
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Expires: Thu, 09 Jan 2020 17:41:38 GMT
Cache-Control: public, no-transform, max-age=43200
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GET
H2 200 RE1Mu3b
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4 KB 4ms
4ms Image
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NETZBETRIEB-GMBH

General

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Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
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Request headers

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Response headers

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date: Thu, 09 Jan 2020 16:07:59 GMT
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expires: Fri, 10 Jan 2020 15:05:51 GMT

GET
H2 200 b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 61 KB
14 KB 31ms
7ms Script
text/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
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Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
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expires: Thu, 09 Jan 2020 16:17:59 GMT

GET
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cdnssl.clicktale.net/www/ 61 KB
19 KB 20ms
6ms Script
application/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
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Request headers

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Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
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GET
H2 200 WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 24ms
11ms Script
application/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

General

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Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
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Request headers

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Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
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expires: Fri, 10 Jan 2020 16:07:59 GMT

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 433ms
99ms Other
text/plain 52.205.178.108
Amazon.com

General

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Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=3138880626068029&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fcontactus&3=4215355657700788&4=1368292274185441&5=0
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Request headers

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Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 09 Jan 2020 16:07:59 GMT
Access-Control-Allow-Credentials: true
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GET
H2 200 latest.woff
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41 KB 30ms
17ms Font
application/font-woff 2a02:26f0:10:291::356e
AKAMAI-ASN1

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
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Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
last-modified: Fri, 13 Dec 2019 17:53:37 GMT
x-rtag: RT
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content-length: 41280

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 145ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

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122ms
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95.100.196.151
Akamai Technologies

General

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Requested by

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Full URL

https://cdn.optimizely.com/js/7962161087.js

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8 KB 196ms
196ms XHR
application/json 95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus?iecbust=1578586079683

Requested by

Host: support.microsoft.com
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Protocol

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GET
H/1.1 200
OK / Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 40 KB
12 KB 215ms
215ms XHR
application/json 95.100.196.151
Akamai Technologies

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1578586079684

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

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Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

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Response headers

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Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
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GET
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support.microsoft.com/app/virtualagentservice/api/skylightcontent/ 426 B
2 KB 94ms
93ms XHR
application/json 95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/skylightcontent/AssistedSupportWidgets?iecbust=1578586079687

Requested by

Host: support.microsoft.com
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26 KB 12ms
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AKAMAI-ASN1

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Full URL

https://www.microsoft.com/mwf/_h/v3.54/mwf.app/fonts/mwfmdl2-v3.54.woff

Requested by

Host: support.microsoft.com
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953 B 109ms
36ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 113ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 5t3THdESAEKwe9K6Ihh6ig.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 78ms
36ms XHR
text/html 95.100.196.151
Akamai Technologies

General

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Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

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MS-CV: Q/qlgkOP2E6h8AL+.11
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=446
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 187ms
113ms XHR
application/json 95.100.196.151
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1578586079741

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: Q/qlgkOP2E6h8AL+.13
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
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Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 505
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.20007.1
Expires: Thu, 09 Jan 2020 16:07:59 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 12ms
12ms Font
application/font-woff 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

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Show headers Download Go to

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https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
last-modified: Mon, 28 Oct 2019 18:13:11 GMT
x-rtag: RT
etag: "a6bb35cbb8dd51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=750167
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 36876

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/ 126 KB
27 KB 7ms
6ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

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Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 03 Jan 2020 07:51:12 GMT
Date: Thu, 09 Jan 2020 16:07:59 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 27515
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 95ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A07%3A59.775Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27Q%2FqlgkOP2E6h8AL%2B.14%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=2&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39B0CE3826AE69B80DDEC07427056835%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: NXJPC3BgtE2GVOgJ3GhmMQ.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 93ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A07%3A59.787Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27Q%2FqlgkOP2E6h8AL%2B.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=99&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39B0CE3826AE69B80DDEC07427056835%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:07:59 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 9HRCtF9xcEie+CPelp/qaA.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
DATA 200
OK truncated
/ 358 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: ee2b841529e5d06aeae7f65b413b40bbfef5161c9fad9a8a1755dac03806291b

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 66ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 66ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Da967d5add21c4b16a2f3bc74b14cebf9%26HASH%3Da967%26LV%3D202001%26V%3D4%26LU%3D1578586079799%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 128ms
9ms Image
image/png 2a02:26f0:10c:38b::a8b
AKAMAI-ASN1

General

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Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:10c:38b::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:08:00 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: d458e34f-001e-010c-4d45-ff64c9000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 12ms
12ms Font
application/font-woff 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:07:59 GMT
last-modified: Mon, 28 Oct 2019 18:13:12 GMT
x-rtag: RT
etag: "9031355cbb8dd51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=831598
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33980

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 47ms
46ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 42ms
41ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D8ada252f82794e8e97f558a23ce09b68%26HASH%3D8ada%26LV%3D202001%26V%3D4%26LU%3D1578586079752%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 61ms
61ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

7ccd2b2e4b20c0331ac831089945bf72de05d14cd80e4c085fb5907e3b336ec0

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:08:00 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: VsSiqwFtZ0GReGlj23DRdQ.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H2 200 Me.srf
login.live.com/ Frame 3C21 0
0 170ms
170ms Document
text/html 40.90.22.184
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586079&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=690bd455-76c6-4ce9-088c-3d76c0ac2507&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

40.90.22.184 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
:path: /Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586079&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=690bd455-76c6-4ce9-088c-3d76c0ac2507&partnerId=smc
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: cross-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
expires: Thu, 09 Jan 2020 16:07:00 GMT
vary: Accept-Encoding
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=690bd45576c64ce9088c3d76c0ac2507; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly MSPRequ=id=288908&lt=1578586080&co=1; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly
referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF6AD69A604 V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Thu, 09 Jan 2020 16:08:00 GMT
content-length: 4085

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/ 92 KB
16 KB 6ms
6ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

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Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

f88df8b34ccc18549987d5498f54389aa783d5dd083442758e62caba177ff98e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 03 Jan 2020 07:51:18 GMT
Date: Thu, 09 Jan 2020 16:08:00 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 16427
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 35ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Microsoft.Support.Sdk.IncomingRequest%27&time=%272020-01-09T16%3A08%3A00.586Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27Q%2FqlgkOP2E6h8AL%2B.15%27&-operationName=%27init%27&-latencyMs=1&-protocolStatusCode=%27200%27&-succeeded=true&*sdkVersion=%272.0.18313.1%27&*partnerId=%27smc%27&*partnerAppId=%27virtual-agent%27&*sessionId=%27b1f47d2ac4b641998da778fbcea811ae%27&*platform=%27Web%27&*origin=%27https%3A%2F%2Fsupport.microsoft.com%27&*componentName=%27MsSupportSdk%27&*baseType=%27Ms.Qos.IncomingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

9302358e09525ff191af22fe831b33f8f8f4fa9f54b2acff3c2a5a90b3424753

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:08:00 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: rzZA1wJnqUmFv/XfOv96GQ.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 60ms
60ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

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1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

6e2694cf9638cbc129f739dd61dfaf497669b753032690b7ffcb368a2221cecf

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:08:00 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: gMOZDP8u+0W80FAg3ceFhg.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame 2287 1 KB
947 B 21ms
21ms Document
text/html 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

d766a7197c6813c959cb7e6f03cdd0c336461cb3705ee671016fdb7734771eab

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: same-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 3327a065-dac9-4bd9-a84a-dfd8dc7a6712
ms-cv: DIYSsupYTkmn6Oiu.0
x-appversion: 1.0.7296.3355
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 0, sn: onestore-neu-prod, dt: 2020-01-02T11:32:32.5833634Z, bt: 2019-12-23T01:51:50.0000000Z}
ms-operation-id: 0f7e9f2f2f719e4fa76227ac599193e7
p3p: CP="NON DSP ADM DEV PSD OUR IND STP PHY PRE NAV UNI"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1
content-length: 405
cache-control: max-age=55679
expires: Fri, 10 Jan 2020 07:35:59 GMT
date: Thu, 09 Jan 2020 16:08:00 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 55ms
55ms Font
application/font-woff 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:08:00 GMT
last-modified: Mon, 28 Oct 2019 18:13:12 GMT
x-rtag: RT
etag: "2bad5cbb8dd51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=289941
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 35900

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame E223
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=a...
https://support.microsoft.com/silentauth

1 KB
2 KB

80ms
79ms

Document
text/html

95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: nested-navigate
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Cookie: MC1=GUID=780a7088331c480395a1cfb43dea435f&HASH=780a&LV=202001&V=4&LU=1578586080627; MS0=1410b11851dd4edba6602ce0c0ad68b1; MSFPC=GUID=780a7088331c480395a1cfb43dea435f&HASH=780a&LV=202001&V=4&LU=1578586080627
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 09 Jan 2020 16:08:01 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 09 Jan 2020 16:08:01 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|cogs-fr-contactus-191210|cogs-contactus-1; domain=support.microsoft.com; path=/ smc_expt=2020-01-09T16:08:01.3116537Z; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/; secure SMCsiteDir=ltr; domain=support.microsoft.com; path=/; secure smcflighting=100; path=/; domain=.microsoft.com ak_bmsc=E480881CB6B7D395CF3388EC54836F200213C30E8A6C0000E14F175ED77E826C~pl6VWd0oOq9NT8KIvg/WcIACjIMsuQjXu4TMavd9Qt8fFzlk7L/IorCQNeSssID98aA6BPEilguQKf0O4RtOwhtKuhdtpYOVBn0OXbPYoSqsaz049ylDxoiUjkYloJTDvZjjcVHUuhVmWBlZTEm0EOT7s+AotOyRPECzuGd8B18VvmHlqQeAh3aQmT5aJ4lK+T5KEjRCL7YJ2bTMEz0nP5ql2xaJWRo9ZpPd5u31oeD68=; expires=Thu, 09 Jan 2020 18:08:01 GMT; max-age=7200; path=/; domain=.microsoft.com; HttpOnly
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+e7bd7e79-d8f3-4e9a-b556-13307cbb2800%0d%0aCorrelation+ID%3a+77400702-49b9-40bc-981a-44b241e3126e%0d%0aTimestamp%3a+2020-01-09+16%3a08%3a01Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=a2fc30be-5ff6-4650-ba0e-017d632cb34c%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
x-ms-request-id: e7bd7e79-d8f3-4e9a-b556-13307cbb2800
x-ms-ests-server: 2.1.9898.10 - DUB2 ProdSlices
x-ms-clitelem: 1,0,0,,
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: buid=AQABAAEAAABeAFzDwllzTYGDLh_qYbH8bcCNUZrS9FFMpUYlKM7-5SS6GlUrofGjQBxVCBKBJdfVuaYzFcTT0WxxgHoDeaWUtS0wX37jnng6P0RHwn9QiTI4YW8mQ2e6NWGg-6tOTYogAA; expires=Sat, 08-Feb-2020 16:08:01 GMT; path=/; secure; HttpOnly; SameSite=None fpc=Am6Y2-9lh9BJlu-IKG1sUAYW0mo6AQAAAOFGqdUOAAAA; expires=Sat, 08-Feb-2020 16:08:01 GMT; path=/; secure; HttpOnly; SameSite=None x-ms-gateway-slice=prod; path=/; SameSite=None; secure; HttpOnly stsservicecookie=ests; path=/; SameSite=None; secure; HttpOnly
Referrer-Policy: strict-origin-when-cross-origin
Date: Thu, 09 Jan 2020 16:08:00 GMT
Content-Length: 579

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame E223 203 KB
69 KB 39ms
38ms Script
text/javascript 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date: Thu, 09 Jan 2020 16:08:01 GMT
Content-Encoding: gzip
Last-Modified: Thu, 09 Jan 2020 09:35:41 GMT
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=1173
Connection: keep-alive
Content-Length: 70399
Expires: Thu, 09 Jan 2020 16:27:34 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D780a7088331c480395a1cfb43dea435f%26HASH%3D780a%26LV%3D202001%26V%3D4%26LU%3D1578586080627%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D780a7088331c480395a1cfb43dea435f%26HASH%3D780a%26LV%3D202001%26V%3D4%26LU%3D1578586080627%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

116 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

6 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js(Line 163) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
mucp.api.account.microsoft.com
protect-us.mimecast.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.41
20.190.129.2
205.139.111.12
2a01:4a0:1338:28::c38a:ff18
2a02:26f0:10:291::356e
2a02:26f0:10c:38b::a8b
2a02:26f0:6c00:183::13b8
2a02:26f0:6c00:183::2db0
2a02:26f0:6c00:18d::37
40.77.226.250
40.90.22.184
52.205.178.108
64.4.54.46
95.100.196.151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b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a
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support.microsoft.com Open in urlscan Pro 95.100.196.151 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

58 Requests

100 %HTTPS

43 %IPv6

8 Domains

14 Subdomains

12 IPs

4 Countries

1072 kBTransfer

3753 kBSize

0 Cookies

81 Outgoing links

Page URL History

Redirected requests

58 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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Redirect headers

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support.microsoft.com Open in urlscan Pro
95.100.196.151 Public Scan

Screenshot
Live screenshot

Full Image

58
Requests

100 %
HTTPS

43 %
IPv6

8
Domains

14
Subdomains

12
IPs

4
Countries

1072 kB
Transfer

3753 kB
Size

0
Cookies

58 HTTP transactions
1 data transactions