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customercare.23andme.com Open in urlscan Pro
104.16.53.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://customercare.23andme.com/
Effective URL: https://customercare.23andme.com/hc/en-us
Submission: On June 26 via manual from PT — Scanned from PT
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 14 IPs in 3 countries across 8 domains to perform 49 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is customercare.23andme.com.
TLS certificate: Issued by R11 on June 7th 2024. Valid for: 3 months.
This is the only time customercare.23andme.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 14 104.16.53.111 13335 (CLOUDFLAR...)
8 104.18.72.113 13335 (CLOUDFLAR...)
9 104.16.183.73 13335 (CLOUDFLAR...)
2 104.16.41.28 13335 (CLOUDFLAR...)
4 18.239.94.106 16509 (AMAZON-02)
1 1 104.16.51.111 13335 (CLOUDFLAR...)
2 172.217.18.8 15169 (GOOGLE)
1 2.19.224.146 16625 (AKAMAI-AS)
5 216.239.38.178 15169 (GOOGLE)
1 216.239.32.36 15169 (GOOGLE)
1 3.162.38.60 16509 (AMAZON-02)
1 23.215.21.78 16625 (AKAMAI-AS)
2 18.66.147.47 16509 (AMAZON-02)
1 34.49.241.189 396982 (GOOGLE-CL...)
49 14
14    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
customercare.23andme.com
8    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
9    104.16.183.73 (None, )

ASN13335 (CLOUDFLARENET, US)
www.23andme.com
api.23andme.com
2    104.16.41.28 (None, )

ASN13335 (CLOUDFLARENET, US)
fast.fonts.net
4    18.239.94.106 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-94-106.ams1.r.cloudfront.net
static.ada.support
1    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
23andme.zendesk.com
2    172.217.18.8 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s22-in-f8.1e100.net
www.googletagmanager.com
1    2.19.224.146 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a2-19-224-146.deploy.static.akamaitechnologies.com
cdn.optimizely.com
5    216.239.38.178 (United States)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    216.239.32.36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
1    3.162.38.60 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-162-38-60.cdg52.r.cloudfront.net
rollout.ada.support
1    23.215.21.78 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-215-21-78.deploy.static.akamaitechnologies.com
a27075387.cdn.optimizely.com
2    18.66.147.47 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-147-47.fra60.r.cloudfront.net
23andme.ada.support
1    34.49.241.189 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 189.241.49.34.bc.googleusercontent.com
logx.optimizely.com
Apex Domain
Subdomains		 Transfer
23 23andme.com
customercare.23andme.com
www.23andme.com — Cisco Umbrella Rank: 349405
api.23andme.com — Cisco Umbrella Rank: 57912
120 KB
8 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2404
296 KB
7 ada.support
static.ada.support — Cisco Umbrella Rank: 9366
rollout.ada.support — Cisco Umbrella Rank: 9306
23andme.ada.support
67 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 71
region1.google-analytics.com — Cisco Umbrella Rank: 2355
21 KB
3 optimizely.com
cdn.optimizely.com — Cisco Umbrella Rank: 805
a27075387.cdn.optimizely.com
logx.optimizely.com — Cisco Umbrella Rank: 1655
110 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 81
228 KB
2 fonts.net
fast.fonts.net — Cisco Umbrella Rank: 5149
2 KB
1 zendesk.com
23andme.zendesk.com
800 B
49 8
Domain Requested by
14 customercare.23andme.com 3 redirects customercare.23andme.com
static.zdassets.com
8 www.23andme.com customercare.23andme.com
8 static.zdassets.com customercare.23andme.com
static.zdassets.com
5 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 static.ada.support customercare.23andme.com
static.ada.support
2 23andme.ada.support static.ada.support
2 www.googletagmanager.com customercare.23andme.com
www.googletagmanager.com
2 fast.fonts.net customercare.23andme.com
fast.fonts.net
1 logx.optimizely.com cdn.optimizely.com
1 a27075387.cdn.optimizely.com cdn.optimizely.com
1 rollout.ada.support static.ada.support
1 region1.google-analytics.com www.googletagmanager.com
1 cdn.optimizely.com customercare.23andme.com
1 api.23andme.com customercare.23andme.com
1 23andme.zendesk.com 1 redirects
49 15
Subject Issuer Validity Valid
customercare.23andme.com
R11		 2024-06-07 -
2024-09-05		 3 months crt.sh
zdassets.com
E1		 2024-05-01 -
2024-07-30		 3 months crt.sh
23andme.com
Cloudflare Inc ECC CA-3		 2023-10-21 -
2024-10-20		 a year crt.sh
fonts.net
GTS CA 1P5		 2024-06-02 -
2024-08-31		 3 months crt.sh
*.ada.support
Amazon RSA 2048 M02		 2023-12-01 -
2024-12-29		 a year crt.sh
*.google-analytics.com
WR2		 2024-06-13 -
2024-09-05		 3 months crt.sh
cdn.optimizely.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-09-01 -
2024-09-04		 a year crt.sh
*.cdn.optimizely.com
GeoTrust RSA CA 2018		 2024-01-25 -
2025-01-27		 a year crt.sh
logx.optimizely.com
WR3		 2024-05-23 -
2024-08-21		 3 months crt.sh

This page contains 5 frames:

Primary Page: https://customercare.23andme.com/hc/en-us
Frame ID: A80621B04CA7555F730BF242F29D82DF
Requests: 44 HTTP requests in this frame

Frame: https://customercare.23andme.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c7e29c8c8b6e/main.js
Frame ID: 4560DD069AE1D2F9B9552748F9D3D807
Requests: 2 HTTP requests in this frame

Frame: https://a27075387.cdn.optimizely.com/client_storage/a27075387.html
Frame ID: 62D6E7BB8BABC223DFFE7E1E030C1148
Requests: 1 HTTP requests in this frame

Frame: https://23andme.ada.support/embed/x-storage/1ccd0e0/index.html
Frame ID: 97D455E7B80E52AA8CE041C114E7A75E
Requests: 1 HTTP requests in this frame

Frame: https://23andme.ada.support/embed/button/1ccd0e0/index.html
Frame ID: 694B0100FBCC55E6254E74684365C355
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

23andMe Customer Care

Page URL History Show full URLs

  1. http://customercare.23andme.com/ HTTP 307
    https://customercare.23andme.com/ HTTP 302
    https://customercare.23andme.com/hc HTTP 301
    https://customercare.23andme.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • optimizely\.com.*\.js
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

49
Requests

94 %
HTTPS

0 %
IPv6

8
Domains

15
Subdomains

14
IPs

3
Countries

843 kB
Transfer

2602 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customercare.23andme.com/ HTTP 307
    https://customercare.23andme.com/ HTTP 302
    https://customercare.23andme.com/hc HTTP 301
    https://customercare.23andme.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://23andme.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 31
  • https://customercare.23andme.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://customercare.23andme.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c7e29c8c8b6e/main.js

49 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
customercare.23andme.com/hc/
Redirect Chain
  • http://customercare.23andme.com/
  • https://customercare.23andme.com/
  • https://customercare.23andme.com/hc
  • https://customercare.23andme.com/hc/en-us
27 KB
8 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
db95fd525216cb366808afa436236dedf25a7782aae599bcffa0c550fdb35ae3
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
pt-PT,pt;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
899e2bd44e85489d-LIS
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Wed, 26 Jun 2024 15:18:40 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=BQY3%2FGZ5siqJUxGAJMTsJXnjVGCla2fOkrijSGUnkPqfoE114QMpDU8gm7OtN9Hc3NRe3nUlUhwnZoKa%2BBpkQEOHncdybI1a3uFojCQQp5pMy3B8Df2R%2BvsaM1cLfHW%2FTXDgQAVkUXTiKQ%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-runtime
0.128385
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-6dc98f4d7c-hqj2t
x-zendesk-processed-host-header
customercare.23andme.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
899e2bd32cd0489d-LIS
content-language
en-us
content-type
text/html; charset=utf-8
date
Wed, 26 Jun 2024 15:18:40 GMT
location
https://customercare.23andme.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=OZbHqbY%2Fs04fRGqNVeaqdtiiQm5FBUceyYwxs3ynKkuoh084%2FpC4LYzCHXS7C0oX%2BPlmQy6EuOTQSdqWHcXqX0Nu2%2F4ZIHa%2BIQsuhM87agbc3VO%2F3iLU5b4PeTmhvYxGS90fceu4b%2BlrDw%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.031747
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-76c7644dbb-rdm4x
x-zendesk-processed-host-header
customercare.23andme.com
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 		55 KB
10 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
545196
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified
Thu, 30 May 2024 07:49:10 GMT
server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=5aVSYbVrProg3fYujwDo7nvHPHehgXVVIUAlEUFRcAOGBiYje3vWDfo89MUauSiopKuE501NyefrXOj0QiLwYFxUG%2B0Tn9Hn%2BL48ZtgJkVCDVx7CtRa4BGedjCwvlkIkMrjDemI%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
899e2bd73fb2785c-LIS
access-control-allow-headers
*
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 		9 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
noFmPRhLgMmTvkzaRjCHJ8fZ8oRxWxzz
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
3FRT73CSXWF9DSW3
age
59225
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
yBnPG9YbhELp/gUOn9kGuBGqXZWlhbZUSB6oKL53kk6CjOxPpl7oge1uJRB0/Ff6wblEN/KkHdA=
last-modified
Thu, 21 Mar 2024 14:12:11 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=%2FFALN0U5Bjkjd8PTzq%2BtUpmpcYcolPnR04uy8TCs8PBCu2hsXtfZW47FOpqfL4hL0%2F6aLWlvqO391ps8uIW345kXIrSejHQSQDm0Pl58PJ7LIduxg6Ga6QODFhIdCowImyDuo3o%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
899e2bd73fb5785c-LIS
access-control-allow-headers
*
style.css
customercare.23andme.com/hc/theming_assets/110137/389554/ 		105 KB
18 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0f21a597e7a4683e4c893fd221b17e2a811e85e6396aa3f709c490356ebed10d
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/hc/en-us
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=259200; includeSubDomains
age
507270
x-zendesk-origin-server
app-server-6ff6c6f8b5-kvwpf
protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
x-runtime
0.028888
server
cloudflare
etag
W/"0f21a597e7a4683e4c893fd221b17e2a"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=rioQhiXmXfFOF6ekjp2QRqkSEyBhF92m1c2snoexXSKHh3sa9pgn4igMlWLHZC8DfZTo61ifF6pXFeoxo3QkA9n2fuTfG3WBbuP%2F3hFg24UAIjqOZsA%2Fg3EqZB6ZYenRSG89fGC%2FQox6%2BA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
customercare.23andme.com
cf-ray
899e2bd6aa96489d-LIS
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/ 		90 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
UJ_jqcxoB2jsQiV7PYmIl4B1EvoB8nU8
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
4P9V97JMV9M5MH48
age
576881
x-amz-server-side-encryption
AES256
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access-control-allow-headers
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do-not-track.js
www.23andme.com/assets/ 		21 B
387 B 		Script
General
Check archive.org
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Full URL
https://www.23andme.com/assets/do-not-track.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.183.73 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
referrer-policy
strict-origin-when-cross-origin
x-content-type-options
nosniff
server
cloudflare
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
cache-control
public max-age=3600
cf-ray
899e2bd73ac703ae-LIS
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21
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General
Check archive.org
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Full URL
https://fast.fonts.net/cssapi/2f1dbe22-83eb-4a54-bdea-e0171c2e55af.css
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.41.28 -, , ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-amz-meta-mtime
1452130012
date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
null
content-encoding
gzip
cf-cache-status
HIT
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Tue, 16 Feb 2021 20:55:26 GMT
server
cloudflare
x-amz-request-id
Z07HP76PTFP062MZ
etag
W/"5fa8e813dd6e3043b2d54c2ba6ed90cb"
vary
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content-type
text/css; charset=utf-8
cache-control
public, max-age=300
cf-ray
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x-amz-id-2
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embed2.js
static.ada.support/ 		6 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.ada.support/embed2.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.94.106 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
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sec-ch-ua-platform
"Win32"

Response headers

x-amz-version-id
KgI4hTVIBNEibXglVR3UV3ob0dZnvBrZ
content-encoding
gzip
via
1.1 73bf4f8a14baf53971357e0a4893be3e.cloudfront.net (CloudFront)
date
Wed, 26 Jun 2024 04:43:50 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
38092
x-amz-cf-pop
AMS1-P3
x-amz-server-side-encryption
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x-cache
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last-modified
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server
AmazonS3
etag
W/"2d160b64ffb01229b42a64129e51af9d"
access-control-max-age
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GET, HEAD
content-type
text/javascript
access-control-allow-origin
*
access-control-expose-headers
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x-amz-cf-id
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script.js
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7 KB 		Script
General
Check archive.org
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Full URL
https://customercare.23andme.com/hc/theming_assets/110137/389554/script.js?digest=23991886414103
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

sec-ch-ua
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
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cloudflare
etag
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vary
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Full URL
https://customercare.23andme.com/hc/theming_assets/01HZPGH0KD47E3F8VXKJP3RR60
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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last-modified
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server
cloudflare
etag
W/"27573152e6e918c287739d222372bf6f"
vary
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report-to
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Full URL
https://customercare.23andme.com/hc/theming_assets/01HZPGH00VTCWMH9WVP9327W07
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
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H2
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Security Headers
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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last-modified
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server
cloudflare
etag
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vary
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report-to
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x-robots-tag
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38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/en-us.71c5d96c35a64d552c34.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
Sk.cU2cv2JXHMK9PM9h6_FFc5qd92675
content-encoding
br
cf-cache-status
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strict-transport-security
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cloudflare
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access-control-allow-headers
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host-without-iframe.js
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4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
pt-PT,pt;q=0.9;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
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content-encoding
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cf-cache-status
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strict-transport-security
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last-modified
Fri, 31 May 2024 16:46:34 GMT
server
cloudflare
etag
W/"5b4108839314bd0071242d1680beebf6"
vary
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report-to
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access-control-allow-methods
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date
Wed, 26 Jun 2024 15:18:40 GMT
strict-transport-security
max-age=31536000; includeSubDomains
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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x-zendesk-origin-server
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x-zendesk-zorg
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vary
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report-to
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10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
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General
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Full URL
https://static.zdassets.com/hc/assets/hc_enduser-b87934abd9b57d19cfd0e8ebe5f1c50e.js
Requested by
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Request headers

sec-ch-ua
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
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content-encoding
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Check archive.org
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Full URL
https://fast.fonts.net/t/1.css?apiType=css&projectid=2f1dbe22-83eb-4a54-bdea-e0171c2e55af
Requested by
Host: fast.fonts.net
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H2
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Request headers

sec-ch-ua
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sec-ch-ua-mobile
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sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
null
cf-cache-status
HIT
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x-amz-meta-mtime
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129 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-KWSG3N
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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server
Google Tag Manager
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www.23andme.com/static/img/icons/decorated/ 		4 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.23andme.com/static/img/icons/decorated/reports-mobile-icon.7e5e3a9e906e.svg
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Protocol
H2
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TLS 1.3, , AES_128_GCM
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cloudflare /
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Request headers

sec-ch-ua
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
max-age=63072000; includeSubDomains; preload
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server
cloudflare
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29 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://customercare.23andme.com/hc/theming_assets/01HZPGGZF9PPYSJK48BHR2H5NG
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Protocol
H2
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
Gru8lGVbrBYqCbXcd5XgE8R.113nv71M
x-content-type-options
nosniff
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server
cloudflare
etag
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vary
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General
Check archive.org
Download Go to Show image
Full URL
https://www.23andme.com/static/img/chrome/privacy.28ed552bf1cd.svg
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
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strict-transport-security
max-age=63072000; includeSubDomains; preload
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last-modified
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server
cloudflare
etag
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General
Check archive.org
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Full URL
https://api.23andme.com/res/img/dashboard/dnar/svg/dnar.2dd2b603f1a6.svg
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Protocol
H2
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
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sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
upgrade-insecure-requests; default-src 'self'; font-src 'self' https://fonts.gstatic.com; script-src 'self' https://js-agent.newrelic.com https://bam.nr-data.net https://ajax.googleapis.com; style-src 'self' https://fonts.googleapis.com;
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strict-transport-security
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server
cloudflare
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38 KB 		Image
General
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Full URL
https://customercare.23andme.com/hc/theming_assets/01HZPGGZRGGZH18ZT7SP5FZGTS
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
x-amz-version-id
Zi838u0LDFftkSDh2KkA7cwVxgBVqnVi
x-content-type-options
nosniff
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last-modified
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server
cloudflare
etag
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vary
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x-robots-tag
none, noarchive
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www.23andme.com/static/img/icons/decorated/ 		1 KB
845 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.23andme.com/static/img/icons/decorated/heart-small.08a1589d5995.svg
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/theming_assets/110137/389554/style.css?digest=23991886414103
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.183.73 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
27a333580f34d50674b7a10aee2e549b3658688249275df7d50e15fa0540d820
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
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X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
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date
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content-encoding
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Download Go to Show image
Full URL
https://www.23andme.com/static/img/icons/social/facebook.11ecd18c75eb.svg
Requested by
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
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Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
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Full URL
https://www.23andme.com/static/img/icons/social/twitter.82cafca60fa8.svg
Requested by
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sec-ch-ua
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
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server
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Download Go to Show image
Full URL
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sec-ch-ua
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
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Download Go to Show image
Full URL
https://www.23andme.com/static/img/icons/social/youtube.a77234af1b2b.svg
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sec-ch-ua
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 26 Jun 2024 15:18:40 GMT
content-encoding
gzip
x-content-type-options
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HIT
strict-transport-security
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server
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Full URL
https://static.zdassets.com/hc/assets/copenhagen-icons-268fb7c014de8a06d7d40310b5000daa..woff
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date
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x-amz-version-id
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Download Go to
Full URL
https://customercare.23andme.com/hc/activity
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Request headers

sec-ch-ua
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sec-ch-ua-platform
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date
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Download Go to
Full URL
blob:https://customercare.23andme.com/cf60f9f7-c3c9-47cb-b43b-5bb4f9b043fc
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Host: customercare.23andme.com
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Response headers

Content-Length
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680 B 		Fetch
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Download Go to
Full URL
https://static.ada.support/embed-manifest.json
Requested by
Host: static.ada.support
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TLS 1.3, , AES_128_GCM
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Request headers

sec-ch-ua
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sec-ch-ua-mobile
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Response headers

date
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Download Go to
Full URL
https://cdn.optimizely.com/js/27075387.js
Requested by
Host: customercare.23andme.com
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H2
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

x-amz-meta-pci_enabled
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x-amz-version-id
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content-encoding
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https://customercare.23andme.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c7e29c8c8b6e/main.js
Requested by
Host: customercare.23andme.com
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Protocol
H2
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https://rollout.ada.support/23andme/client.json?ada_request_origin=embed
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https://static.ada.support/chat-manifest.json
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https://23andme.ada.support/embed/x-storage/1ccd0e0/index.html
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Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

Accept-Language
pt-PT,pt;q=0.9;q=0.9
Referer
https://customercare.23andme.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

accept-ranges
bytes
age
68963
cache-control
172800
content-length
237
content-type
text/html
date
Tue, 25 Jun 2024 20:09:19 GMT
etag
"93f912ceabb0586748b7b0061a4f94fa"
last-modified
Tue, 25 Jun 2024 20:01:05 GMT
server
AmazonS3
strict-transport-security
max-age=63072000; includeSubdomains; preload
via
1.1 544049d1dc4d534822b40b9f9c7529da.cloudfront.net (CloudFront)
x-amz-cf-id
owDKVIBKjPce74BqvgQc6HmJZfAePCZF5tb9VHHPYGgq0pr8to76pQ==
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-amz-version-id
AfOB84CbNyRD0GDmPwL19gVKPjjz4hYr
x-cache
Hit from cloudfront
index.html
23andme.ada.support/embed/button/1ccd0e0/ Frame 694B 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://23andme.ada.support/embed/button/1ccd0e0/index.html
Requested by
Host: static.ada.support
URL: https://static.ada.support/embed2.1ccd0e0.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-147-47.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

Accept-Language
pt-PT,pt;q=0.9;q=0.9
Referer
https://customercare.23andme.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

age
68963
cache-control
172800
content-encoding
gzip
content-type
text/html
date
Tue, 25 Jun 2024 20:09:19 GMT
etag
W/"2dac51d31a483f0c6df2f926f31650fa"
last-modified
Tue, 25 Jun 2024 20:01:05 GMT
server
AmazonS3
strict-transport-security
max-age=63072000; includeSubdomains; preload
vary
Accept-Encoding
via
1.1 544049d1dc4d534822b40b9f9c7529da.cloudfront.net (CloudFront)
x-amz-cf-id
vpvM4g7GCi4hfD_pcWBISJLT5IFEqMXt-Qe13T64QSrqiP1o4v076g==
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-amz-version-id
fdoozxq6O1nfh0a01w_vidZMq7.QBS2z
x-cache
Hit from cloudfront
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=1124928576&t=event&ni=1&_s=2&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=pt-pt&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=25&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1101220249.1719415121&tid=UA-25986670-13&_gid=716563433.1719415121&gtm=45He46o1n71KWSG3Nv71156043za200&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=390&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F126.0.0.0%20Safari%2F537.36&gcd=13l3l3l2l1&dma_cps=sypham&dma=1&tag_exp=0&npa=1&z=1496568574
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
216.239.38.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Tue, 25 Jun 2024 22:12:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
61589
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=1124928576&t=event&ni=1&_s=3&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=pt-pt&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=50&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1101220249.1719415121&tid=UA-25986670-13&_gid=716563433.1719415121&gtm=45He46o1n71KWSG3Nv71156043za200&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=390&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F126.0.0.0%20Safari%2F537.36&gcd=13l3l3l2l1&dma_cps=sypham&dma=1&tag_exp=0&npa=1&z=1734104008
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
216.239.38.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Tue, 25 Jun 2024 22:12:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
61589
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=1124928576&t=event&ni=1&_s=4&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=pt-pt&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=75&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1101220249.1719415121&tid=UA-25986670-13&_gid=716563433.1719415121&gtm=45He46o1n71KWSG3Nv71156043za200&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=390&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F126.0.0.0%20Safari%2F537.36&gcd=13l3l3l2l1&dma_cps=sypham&dma=1&tag_exp=0&npa=1&z=401879019
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
216.239.38.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

pragma
no-cache
date
Tue, 25 Jun 2024 22:12:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
61589
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
01HZPGH0QXB74JXGYHKKSJ252W
customercare.23andme.com/hc/theming_assets/ 		15 KB
3 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://customercare.23andme.com/hc/theming_assets/01HZPGH0QXB74JXGYHKKSJ252W
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
35790e2bb808ea675afe62dbe549261a4eb898b0f3af90ef0a5255289e06423f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://customercare.23andme.com/hc/en-us
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 15:18:42 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-amz-version-id
.PW5m17V.0CH_Dty8iBVM5WohOKVV.2x
age
80409
x-amz-server-side-encryption
AES256
x-amz-replication-status
FAILED
content-disposition
attachment; filename="0679d4742cbe6ad917ac90279e4e05bdf36569ae.ico"
last-modified
Thu, 06 Jun 2024 10:11:50 GMT
server
cloudflare
etag
W/"1a646afa62f57f67e4c2927fcdca6f03"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Er3zckXPgeE6t4%2ByLLz4%2F4sPYW8kijYC7RHR%2BUeclbzZTa2TaJh9aaE0xZamIOTuURQwrws4%2Fw8n6wNgSmdqS3hkfqwalWbi0r4jh%2F7ondGDlYofm46jIlJV1Dv3pBLCtQCbYB%2FT7lzZkQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/vnd.microsoft.icon
access-control-allow-origin
*
cache-control
max-age=259200, public
cf-ray
899e2be29ee6489d-LIS
x-robots-tag
none, noarchive
events
logx.optimizely.com/v1/ 		0
392 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://logx.optimizely.com/v1/events
Requested by
Host: cdn.optimizely.com
URL: https://cdn.optimizely.com/js/27075387.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.49.241.189 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
189.241.49.34.bc.googleusercontent.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform
"Win32"
Referer
https://customercare.23andme.com/
Accept-Language
pt-PT,pt;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

date
Wed, 26 Jun 2024 15:18:42 GMT
via
1.1 google
access-control-allow-methods
POST,OPTIONS
content-type
text/plain
access-control-allow-origin
https://customercare.23andme.com
access-control-expose-headers
X-Requested-With,Content-Type,Accept,Origin,X-App-Trace-Id
access-control-allow-credentials
true
timing-allow-origin
*
access-control-allow-headers
X-Requested-With,Content-Type,Accept,Origin,X-App-Trace-Id,X-Optimizely-Strict
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
958c31e3-7e30-4829-9a12-06bb86bdd929

Verdicts & Comments Add Verdict or Comment

41 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 undefined| event object| fence object| sharedStorage function| $ function| jQuery object| adaSettings object| Region object| dataLayer object| I18N object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime object| I18n string| __AdaEmbedLoaderVersion boolean| __AdaEmbedLoaderScriptLoaded object| adaEmbed function| analyticsEvent function| analyticsSocial function| analyticsVPV function| analyticsClearVPV function| analyticsForm object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal object| gaplugins object| gaData object| __SENTRY__ boolean| __AdaEmbedLoaded undefined| _ object| optimizely

11 Cookies

Domain/Path Name / Value
customercare.23andme.com/ Name: _help_center_session
Value: cnVwY0NjY09wUGN0Z3VvQWtvWnRqWWtNN1k5d3lEb21PK2N3bFY0dUJBQnUxNkgvS0h5S2gxMVlBWVNWbkNHM0FjZzNSTE9LMmVpbUg0d1RvYXZKeWc9PS0tVkJORzRMREhRa1lnckxlZ0c5TVR1dz09--b014a802a4e8d7fa2ceadaf350668623271ce738
.customercare.23andme.com/ Name: __cfruid
Value: 86bb4190b183e72fa9ae7cc234f0eafb705b3897-1719415119
.fonts.net/ Name: __cf_bm
Value: G.dj1Q9qY9GsM.AJo3wxMWhv2Jcv9XAiLUF8iMH14sA-1719415120-1.0.1.1-f4lhuC1oGCYditkEpHTXmReqO_ozwtqrBT_SIdv9ZNsDDChzQ5iBPKY3kCCrIJN4aCMT.cf9t8R0ydvsDEB8qQ
.23andme.com/ Name: _cfuvid
Value: EjdvXZ36h_XKDkXoKJc9Wfo3osDJfSI6qlUXwpNoryg-1719415120557-0.0.1.1-604800000
.23andme.zendesk.com/ Name: __cfruid
Value: 1294b9d1ac3284e94a5866cee571890bf2bab45b-1719415120
.23andme.com/ Name: _ga_G330GF3ZFF
Value: GS1.1.1719415121.1.0.1719415121.0.0.0
.23andme.com/ Name: _ga
Value: GA1.2.1101220249.1719415121
.23andme.com/ Name: _gid
Value: GA1.2.716563433.1719415121
.23andme.com/ Name: _gat_new13
Value: 1
.customercare.23andme.com/ Name: cf_clearance
Value: YEQQfEOO.bkFX4JTCH9CxbBZ1qqkKrAuZKDljeCiSkM-1719415121-1.0.1.1-GJTjWx0IiXZqfhJD92YK8tWD5okVXBh.lmAc717DotEPSya0G0EuFfFw_AX.cKEuApwPMGIAGDlorEhjm30hag
.23andme.com/ Name: optimizelyEndUserId
Value: oeu1719415121628r0.04515253990309742

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

23andme.ada.support
23andme.zendesk.com
a27075387.cdn.optimizely.com
api.23andme.com
cdn.optimizely.com
customercare.23andme.com
fast.fonts.net
logx.optimizely.com
region1.google-analytics.com
rollout.ada.support
static.ada.support
static.zdassets.com
www.23andme.com
www.google-analytics.com
www.googletagmanager.com
104.16.183.73
104.16.41.28
104.16.51.111
104.16.53.111
104.18.72.113
172.217.18.8
18.239.94.106
18.66.147.47
2.19.224.146
216.239.32.36
216.239.38.178
23.215.21.78
3.162.38.60
34.49.241.189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