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Skip to main content An official website of the United States government Here’s how you know Here's how you know The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site. The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. CFG: TRANSLATION MENU * Español CFG: SECONDARY MENU * Report Fraud * Read Consumer Alerts * Get Consumer Alerts * Visit ftc.gov Menu CFG: MAIN MENU MEGA * Show/hide Shopping and Donating menu items SHOPPING AND DONATING Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity. View Shopping and Donating VIDEO TOPICS TOPICS * Shopping * For the Home * Health * Funerals * Buying and Owning a Car * Donating to Charity CONSUMER ALERTS LOOKING FOR ALTERNATIVES FOR YOUR HOLIDAY SHOPPING? November 10, 2021 Amy Hebert You’ve probably heard: this holiday season, it might be harder to find the gifts you’re looking for. So, many of us might be looking for alternatives, like buying gifts locally — or maybe from online marketplaces or sites you find through your social media accounts, online ads, or by searching... View all Consumer Alerts Get Consumer Alerts * Show/hide Credit, Loans, and Debt menu items CREDIT, LOANS, AND DEBT Learn about getting and using credit, borrowing money, and managing debt. View Credit, Loans, and Debt VIDEO TOPICS TOPICS * Credit and Debt * Loans and Mortgages CONSUMER ALERTS PAYING OFF HOLIDAY CREDIT CARD DEBT January 29, 2018 Alesha Hernandez You’ve opened all your gifts, and now it’s time to open those post-holiday credit card statements. If you were a little too jolly with your holiday spending, here are some tips to help you pay down your credit card debt. Start small, then add on. When you use your credit card to buy something, you... View all Consumer Alerts Get Consumer Alerts * Show/hide Jobs and Making Money menu items JOBS AND MAKING MONEY What to know when you're looking for a job or more education, or considering a money-making opportunity or investment. View Jobs and Making Money VIDEO TOPICS TOPICS * Money-Making Opportunities and Investments * Jobs * Education and Training CONSUMER ALERTS WHO’S AFFECTED BY INCOME SCAMS? December 14, 2020 Rhonda Perkins The FTC and its law enforcement partners announced actions against several income scams that conned people out of hundreds of millions of dollars by falsely telling them they could make a lot of money. One of those scams was 8 Figure Dream Lifestyle, which touted a “proven business model” and told... View all Consumer Alerts Get Consumer Alerts * Show/hide Unwanted Calls, Emails, and Texts menu items UNWANTED CALLS, EMAILS, AND TEXTS What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams. View Unwanted Calls, Emails, and Texts VIDEO TOPICS TOPICS * Unwanted Calls * Unwanted Emails, Texts, and Mail CONSUMER ALERTS FAKE CALLS FROM APPLE AND AMAZON SUPPORT: WHAT YOU NEED TO KNOW December 3, 2020 Alvaro Puig Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here’s what you need to know about these calls. In one version of the scam, you get a call and a recorded message that says it’s Amazon. The message says there’s something wrong with... View all Consumer Alerts Get Consumer Alerts * Show/hide Identity Theft and Online Security menu items IDENTITY THEFT AND ONLINE SECURITY How to protect your personal information and privacy, stay safe online, and help your kids do the same. View Identity Theft and Online Security VIDEO TOPICS TOPICS * Identity Theft * Online Privacy and Security * Protecting Kids Online CONSUMER ALERTS THE GOOGLE VOICE SCAM: HOW THIS VERIFICATION CODE SCAM WORKS AND HOW TO AVOID IT October 29, 2021 Alvaro Puig It’s Cyber Security Awareness month, so the tricks scammers use to steal our personal information are on our minds. If there’s one constant among scammers, it’s that they’re always coming up with new schemes, like the Google Voice verification scam. Have you heard about it? Here’s how it works... 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Home 2. Consumer Alerts Vea esta página en español Consumer Alert “ONE-RING” CELL PHONE SCAM CAN DING YOUR WALLET By Colleen Tressler Consumer Education Specialist February 10, 2014 Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing "one-ring” cell phone scam. Here’s how it works: Scammers are using auto-dialers to call cell phone numbers across the country. Scammers let the phone ring once — just enough for a missed call message to pop up. The scammers hope you’ll call back, either because you believe a legitimate call was cut off, or you will be curious about who called. If you do, chances are you’ll hear something like, “Hello. You’ve reached the operator, please hold.” All the while, you’re getting slammed with some hefty charges — a per-minute charge on top of an international rate. The calls are from phone numbers with three-digit area codes that look like they’re from inside the U.S., but actually are associated with international phone numbers — often in the Caribbean. The area codes include: 268, 284, 473, 664, 649, 767, 809, 829, 849 and 876. If you get a call like this, don’t pick it up and don’t call the number back. There’s no danger in getting the call: the danger is in calling back and racking up a whopping bill. If you're tempted to call back, do yourself a favor and check the number through online directories first. They can tell you where the phone number is registered. If you’ve been a victim of the “one-ring” scam, try to resolve the charges with your cell phone carrier. If that doesn’t work, file a complaint with the Federal Trade Commission and the Federal Communications Commission. And as a general rule: Read your phone bill often — line by line. If you don’t recognize or understand a charge, contact your carrier. I’ve got to go now; my cell phone is ringing. Search Terms cell phone overseas robocall scam Topics Unwanted Calls, Emails, and Texts Scams Phone Scams Comments have been turned off for this consumer alert. READ OUR PRIVACY ACT STATEMENT It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy. READ OUR COMMENT POLICY The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect. * We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions. * We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups. * We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity. * We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov. We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission. mitchmudder February 10, 2014 I don't know this number they hang up 210-775-5385 they call once or twice everyday can you please stop the calls reported to att they gave me this information. Thank you no robo February 20, 2014 In reply to I don't know this number they by mitchmudder 786-204-4358 just called and hung up... seems they are on the robo again. Rebelrising February 24, 2014 In reply to 786-204-4358 just called and by no robo I've been getting calls from that number (I'm in Florida) for over a year now. It's in Spanish. I added them to my automatic reject list. If you have an android, you should be able to do the same. SugarBalls March 12, 2014 In reply to I've been getting calls from by Rebelrising Just wanted to say this 78 whatever number. it called me. and then an hour later called my girl friend. What does that mean? That they scam call a couple both within an hour..? coachaasiyah March 15, 2014 In reply to Just wanted to say this 78 by SugarBalls they did the same here - called me first and then an hour later, my mom got the phone call. I told her not to pick up. I didn't either and no need to call back. If it's important, people leave messages. Because April 27, 2014 In reply to Just wanted to say this 78 by SugarBalls If you guys are on the same plan, your numbers will likely be remarkably similar or listed in the same place. If the calls just run down a list, it'll hit one and then another in a short period of time. metroP.O.S June 10, 2014 In reply to Just wanted to say this 78 by SugarBalls they just called me a minute after calling my wife...everyday sometimes three times a day even at 4 in the morning. Cw May 02, 2018 In reply to they just called me a minute by metroP.O.S I’ve been called at 1 a.m. several times from this number 523-838-4837 I don’t answer and have tried to block the numbers, but they use other numbers. Lilly March 04, 2019 In reply to I’ve been called at 1 a.m. by Cw You can block the entire area code on your cell or landline. ajvbear April 16, 2019 In reply to You can block the entire area by Lilly how? physics0ne October 22, 2019 In reply to You can block the entire area by Lilly They probably a number like yours so you won't block others that are like yours because, as you say, are on the same plan and ones you want to receive. I'm not sure if you can block all numbers except those in your address book? What's that number July 10, 2014 In reply to Just wanted to say this 78 by SugarBalls I got the call from that number they hung up after 20 sec I or them didn't say a word Mikel N September 12, 2014 In reply to I got the call from that by What's that number I just got a call from them ... I picked up and they didn't answer. Rather than calling back I googled the number, and am I glad I did! Hopefully this will be a one-shot. ashess March 06, 2015 In reply to I just got a call from them . by Mikel N People call a lot of random people and then they keep doing it. Like if they call you their trying to find where you live. Klingon warrior August 30, 2016 In reply to People call a lot of random by ashess Use a prepaid phone they can't charge any extra minutes, you are probably getting scamed Shawonja September 17, 2018 In reply to Just wanted to say this 78 by SugarBalls I have been getting these crazy number the number was so somebody please tell me what kind of number is this 479-281-3267 and they took 287.00 off my check card I was mad and posed if u fine out it is what it is Helper September 16, 2021 In reply to I have been getting these by Shawonja Correction 479 is an area code, in Arkansas, not error code :-) looks like they’re spoofing the number somehow to make it appear that it’s local. Not sugar balls April 18, 2019 In reply to Just wanted to say this 78 by SugarBalls Scammers can call hundreds of numbers at the same time because of their computer programs. I bet your phone number on your girlfriend's phone number aren't that different from each other. They just called blocks of numbers. Bfaywal March 16, 2014 In reply to I've been getting calls from by Rebelrising what do these ppl want? we've been getting these calls for months, i dont see what they are out for. they have ruined the continuity of my office and are calling morning non and nightr on two office cells and my 800nnumber! Baffled April 12, 2014 In reply to what do these ppl want? we've by Bfaywal Get Android phones and put them on reject list! PhilZone April 28, 2014 In reply to Get Android phones and put by Baffled You don't need an android phone to block unwanted calls on a cell phone. On an iPhone add the number to your contact list, scroll down and click block. You should also report the number to your service provide (AT&T, Verizon, etc.) to get them blocked there. Snssmn May 06, 2014 In reply to You don't need an android by PhilZone Excellent suggestion for the iphone! Thanks NubianEducator May 26, 2014 In reply to You don't need an android by PhilZone There is an app Privacy Star to block unwanted calls and messages. I do not have to make call to not ever know my number was dialed. A code to block by the provider or log into my account and use the block option there. I use the latter option if the number continues to call or it is someone I do not care to contact me. Orbiting your … June 24, 2014 In reply to There is an app Privacy Star by NubianEducator Thank you for the tidbit...found it so helpful from a different perspective. Person doesn't call...text instead. Maybe the person is someone who is actually pretending to be close to me...interesting!!! Thank you! MakesSense June 01, 2014 In reply to You don't need an android by PhilZone So with Iphones, you add the scammer number to YOUR CONTACT list to be able to block it. Sounds a bit counter intuitive to me. What if an Iphone user doesn't want to weed through scam numbers when searching their contacts. Boycott anything Apple (except actual apples, they are good for you). Paying for style and chic is so nineties. InfoMan June 04, 2014 In reply to So with Iphones, you add the by MakesSense You can block numbers on the iphone without adding them to your contact list. When on your list of recent calls just click the "i" in the circle to the right of the number. It will open an info tab, just scroll to the bottom and click block number. Sorry your crazy rant about Apple is worthless now. SMITH June 16, 2014 In reply to You can block numbers on the by InfoMan they called my iphone and my work samsung. blocked it on the iphone. no block option on the ol flip phone. lmasters July 03, 2014 In reply to they called my iphone and my by SMITH yeah I have this slidy Samsung... can't reject the calls, one good thing about it though is you can set a custom ringtone so I just have a bunch of contacts named things like #spam and #SpamasaurusRex with telemarketer etc #s jammed in and set to No Ring so it won't ring for them Momo April 19, 2019 In reply to they called my iphone and my by SMITH On a lot of older flip phones in the security section there is an option to restrict calls outgoing and incoming to only the numbers listed in your phone. No one else can ever call you. Hope this helps! kidd December 01, 2014 In reply to You can block numbers on the by InfoMan I know this is an old thread. And I TRULY SAY THIS IN JEST, and don't mean to offend all the iPhone uses out there most my friends use them and I say the same thing to them. iPhones suck. and if I've ruffled any feathers, it was just a joke, its just a phone (and I would expect to be much more than that for that much money), which is why I agreed to spend that much money, open source is the way to go! so, calm down. but I agree with the thread a hundred ten percent just rejected number whichever way you can t do not call them Fedupwiththecalls September 19, 2021 In reply to You can block numbers on the by InfoMan I have an iPhone and I have been using the block method for months and I still get 2-3 calls and texts every.single.day. After I block they use a different number. I’m waiting it out hoping they will stop. I have too many contacts to change phone numbers. shadow82196 July 08, 2014 In reply to So with Iphones, you add the by MakesSense On Iphone, all you have to do is on recent calls press the "i" scroll down to block caller. teaformum September 12, 2014 In reply to So with Iphones, you add the by MakesSense Don't need to put their number in yr contact list. Apple iphone has something else called a blocked numbers list, obviously for numbers you want blocked, and they do not appear in yr contact list.....and iPhones are great, I purchased one because I hated all the other ones....apple is very simplistic :) sierrav46 December 10, 2014 In reply to So with Iphones, you add the by MakesSense You people need to do your research because if you just go to recent calls and click the i button at the bottom you can block the number. I don't know why you all are thinking you have to add them to your contacts, learn your facts before you post it on the Internet. Rin68nyr January 07, 2015 In reply to So with Iphones, you add the by MakesSense On iPhone, you don't have to add them to a contact list. In your "recent calls" list, tap the "i" in the circle, and scroll down...then click on "block caller" and confirm. No need for them to be in a contact list. vivian352 December 12, 2019 In reply to So with Iphones, you add the by MakesSense You don’t have to add numbers to your contact list to block them. You go to recent calls and click on the i that has a circle around it, scroll to the bottom and click on block this caller. gg June 05, 2014 In reply to You don't need an android by PhilZone you dont even need to add to contact, go to recent calls hit info next to # scroll down to block this caller mabigailsc July 02, 2014 In reply to You don't need an android by PhilZone I have an Andriod Phone. I get calls from ramdom number that have my same area code and first three digits. I add each incoming call to the reject list but seems like they change it up and incoming numbers 4 last digits are different therefore having to add them to reject list every single time. it's annoying. frustrated cel… August 22, 2014 In reply to I have an Andriod Phone. I by mabigailsc Same. I block any calls that start with my first 6 digits and have it sent to voicemail. Unfortunately my mother's number gets blocked along with the spambots In the voicemail its a Spanish lady speaking Spanish and telling me to press one now June Bug April 06, 2015 In reply to I have an Andriod Phone. I by mabigailsc You don'y need to put them in your contact list...lol iPhone user August 13, 2014 In reply to You don't need an android by PhilZone You don't have to add the number to your contact list. Go to your recent calls list (from the "Phone" app). Tap on the little "i" on the right side of the number you want blocked. Scroll down to the bottom and tap on "Block this Caller". Simple and fast. Kchandler August 07, 2015 In reply to You don't need an android by PhilZone I have an iPhone and I have blocked these numbers, but they are still able to somehow still get through and call me. I just got a call again from just the number "7", and my phone indicated a voicemail. However, as usual, there was no voicemail, only a couple of seconds of silence. On some of the numbers I block, the scammers just roll over to the next number and continue to call. (e.g. 555-555-1234 blocked now calls from 555-555-1235) and each time I block numbers they simply move up another digit or change one or two digits and keep calling. I don't talk to them unless they just robo-call and then I yell at them to atop calling me and take my number off their #€%* list! That usually makes them stop for a few days.i have added my number to the Do Not Call List but apparently that doesn't apply to cell phones. FTC Staff August 12, 2015 In reply to I have an iPhone and I have by Kchandler You can add your cell phone number to the Do Not Call Registry. If you added your number and you're still getting unwanted calls, they could be from groups that are exempt from the list, or from scammers. Go to donotcall.gov to add a number and learn about the Registry. PeytonCK February 16, 2017 In reply to I have an iPhone and I have by Kchandler I you have already registered on the FTC's Do Not Call List, and if after 31 days you continue to receive unwanted calls (other than charities, debt collectors, etc.), you can file a complaint with the FTC here: National Do Not Call Registry Not sure if I can paste links (personally, I wouldn't click on one posted by a stranger lol), but I think you could find the page if you searched for "FTC Complaint Assistance." They ask you questions and walk you through the process. Honestly not sure how much help they could be, but it's worth a try. Also, according to the FTC's site, the rules are the same for cell phones and landline after they have been registered on the do not call list. techwizard March 07, 2017 In reply to You don't need an android by PhilZone For IPhone: You don't even have to add them to contacts. Just go to the recent calls list, click on the "i" across from the #, and in the options for that #, choose block caller at the bottom. Phil R August 02, 2014 In reply to Get Android phones and put by Baffled I received a call on my Android from this number: (786) 204-4358. I didn’t recognize it at all so I didn’t answer. I’ve been getting scam, telemarketer, “robo-calls” on my land line for years, this is the first time I got one on my mobile phone. I called the number from my land line (BEFORE reading this article - I have since blocked the number on my land and cell phone as well as reporting it to my phone provider in the event that my call is used to rack up additional charges). It turned out to be a Walmart promo, “Hello! Congratulations, you’ve been selected for a $100 Walmart gift card! Press “1″ to be connected with a live agent in order to claim your gift card.” Gimme a freakin’ BREAK! We don’t even HAVE Walmart in New York City. Female45 August 10, 2014 In reply to I received a call on my by Phil R 786-204-4358 called me also. I was golfing while it rang, so I did not pick up, but I did call it back. I'm not sure if it was a scam or not, but I don't know if I should do anything about it. fourdivergent May 13, 2014 In reply to I've been getting calls from by Rebelrising Same thing with me and I live in Florida too so Idk and how do you do the reject list Jo June 15, 2014 In reply to I've been getting calls from by Rebelrising We just got this same call from the exact same number! Why can't something be done with these scammers??? AnnoyedRejector October 22, 2014 In reply to I've been getting calls from by Rebelrising I've been having the same bs problem 4 about a year from 8 diff #'s starting w/(609)-222-****. Then when I call back, people are clueless.Y can't the FTC do anything? These calls come after 9PM, multiple times a day, and are using random paying customers #'s to steal $. I recently was a victim of ID theft. Prob cuz these whacks. On top, I havta pay to block these #'s n they jus keep callin from diff #s. PAGINATION * Current page 1 * Page 2 * Page 3 * Page 4 * Page 5 * Page 6 * Page 7 * Page 8 * Page 9 * … * Next page Next › * Last page Last » RECENT CONSUMER ALERTS Did you hire Ameritech? 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