gbg.customersure.com
Open in
urlscan Pro
35.176.156.53
Public Scan
URL:
https://gbg.customersure.com/survey/Wf_yM8qveRtBy3mPbK-y/completion/new?fbr=MTM4MzI3ODQ%3D--7f4f1b8717c39ff5b67a5f13df49e6154...
Submission: On March 29 via manual from IN — Scanned from GB
Submission: On March 29 via manual from IN — Scanned from GB
Form analysis 1 forms found in the DOM
POST /en/survey/Wf_yM8qveRtBy3mPbK-y/completion
<form role="form" class="complete-survey-form label_above" autocomplete="off" novalidate="novalidate" action="/en/survey/Wf_yM8qveRtBy3mPbK-y/completion" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token"
value="p_pJoSG2QV-Eq_lojaZIzr28txpJ1uLUOEz1kcOu_ys32vhQ_6b4b97A5IGJ9W0yqXKmAG38GWPBRZFAWB2yFA">
<div id="a_comment_body_hp_1648563387">
<style type="text/css" media="screen" scoped="scoped">
#a_comment_body_hp_1648563387 {
display: none;
}
</style><label for="a_comment_body">Do not fill in this field</label><input type="text" name="a_comment_body" id="a_comment_body">
</div>
<div class="intro-text">
<p></p>
<p>Thank you for taking the time to complete this survey, every response will be read and your feedback is very valuable to help us to improve our products and services. </p>
<p></p>
</div>
<div id="question-31849" class="question
question-numeric-scale">
<input type="hidden" value="31849" name="feedback_form[answers_attributes][0][survey_question_id]" id="feedback_form_answers_attributes_0_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][0][answer_type]" id="feedback_form_answers_attributes_0_answer_type">
<p class="question-text"><span>How likely is it that you would recommend GBG?<abbr class="ml-2" title="Required">*</abbr></span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31849_score_0" class="answer answer-score-0">
<input id="question_31849_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][0][rating]">
<span>0</span>
</label>
<label for="question_31849_score_1" class="answer answer-score-1">
<input id="question_31849_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][0][rating]">
<span>1</span>
</label>
<label for="question_31849_score_2" class="answer answer-score-2">
<input id="question_31849_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][0][rating]">
<span>2</span>
</label>
<label for="question_31849_score_3" class="answer answer-score-3">
<input id="question_31849_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][0][rating]">
<span>3</span>
</label>
<label for="question_31849_score_4" class="answer answer-score-4">
<input id="question_31849_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][0][rating]">
<span>4</span>
</label>
<label for="question_31849_score_5" class="answer answer-score-5">
<input id="question_31849_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][0][rating]">
<span>5</span>
</label>
<label for="question_31849_score_6" class="answer answer-score-6">
<input id="question_31849_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][0][rating]">
<span>6</span>
</label>
<label for="question_31849_score_7" class="answer answer-score-7">
<input id="question_31849_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][0][rating]">
<span>7</span>
</label>
<label for="question_31849_score_8" class="answer answer-score-8">
<input id="question_31849_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][0][rating]">
<span>8</span>
</label>
<label for="question_31849_score_9" class="answer answer-score-9">
<input id="question_31849_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][0][rating]">
<span>9</span>
</label>
<label for="question_31849_score_10" class="answer answer-score-10">
<input id="question_31849_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][0][rating]">
<span>10</span>
</label>
</div>
<div class="rating-help">
<p>0 = Low</p>
<p>10 = High</p>
</div>
</div>
<div id="question-31850" class="question
question-numeric-scale">
<input type="hidden" value="31850" name="feedback_form[answers_attributes][1][survey_question_id]" id="feedback_form_answers_attributes_1_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][1][answer_type]" id="feedback_form_answers_attributes_1_answer_type">
<p class="question-text"><span>Thinking about everything, how satisfied are you overall with GBG?<abbr class="ml-2" title="Required">*</abbr></span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31850_score_0" class="answer answer-score-0">
<input id="question_31850_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][1][rating]">
<span>0</span>
</label>
<label for="question_31850_score_1" class="answer answer-score-1">
<input id="question_31850_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][1][rating]">
<span>1</span>
</label>
<label for="question_31850_score_2" class="answer answer-score-2">
<input id="question_31850_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][1][rating]">
<span>2</span>
</label>
<label for="question_31850_score_3" class="answer answer-score-3">
<input id="question_31850_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][1][rating]">
<span>3</span>
</label>
<label for="question_31850_score_4" class="answer answer-score-4">
<input id="question_31850_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][1][rating]">
<span>4</span>
</label>
<label for="question_31850_score_5" class="answer answer-score-5">
<input id="question_31850_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][1][rating]">
<span>5</span>
</label>
<label for="question_31850_score_6" class="answer answer-score-6">
<input id="question_31850_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][1][rating]">
<span>6</span>
</label>
<label for="question_31850_score_7" class="answer answer-score-7">
<input id="question_31850_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][1][rating]">
<span>7</span>
</label>
<label for="question_31850_score_8" class="answer answer-score-8">
<input id="question_31850_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][1][rating]">
<span>8</span>
</label>
<label for="question_31850_score_9" class="answer answer-score-9">
<input id="question_31850_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][1][rating]">
<span>9</span>
</label>
<label for="question_31850_score_10" class="answer answer-score-10">
<input id="question_31850_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][1][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31851" class="question
question-text-scale">
<input type="hidden" value="31851" name="feedback_form[answers_attributes][2][survey_question_id]" id="feedback_form_answers_attributes_2_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][2][answer_type]" id="feedback_form_answers_attributes_2_answer_type">
<p class="question-text"><span>How much effort do you personally find dealing with GBG?<abbr class="ml-2" title="Required">*</abbr></span></p>
<div data-ratings-for-scale="text_five_point_easy" class="scores text_five_point_easy">
<label for="question_31851_score_0" class="answer answer-score-0">
<input id="question_31851_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][2][rating]">
<span>Very difficult</span>
</label>
<label for="question_31851_score_3" class="answer answer-score-3">
<input id="question_31851_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][2][rating]">
<span>Fairly difficult</span>
</label>
<label for="question_31851_score_5" class="answer answer-score-5">
<input id="question_31851_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][2][rating]">
<span>Neither easy nor difficult</span>
</label>
<label for="question_31851_score_7" class="answer answer-score-7">
<input id="question_31851_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][2][rating]">
<span>Fairly easy</span>
</label>
<label for="question_31851_score_10" class="answer answer-score-10">
<input id="question_31851_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][2][rating]">
<span>Very easy</span>
</label>
</div>
</div>
<div id="question-31852" class="question
text-question
">
<input type="hidden" value="31852" name="feedback_form[answers_attributes][3][survey_question_id]" id="feedback_form_answers_attributes_3_survey_question_id">
<input type="hidden" value="text" name="feedback_form[answers_attributes][3][answer_type]" id="feedback_form_answers_attributes_3_answer_type">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_3_text"><span>What would you say the key strengths of GBG are?</span></label><textarea data-question-id="31852" rows="3" class="form-control"
name="feedback_form[answers_attributes][3][text]" id="feedback_form_answers_attributes_3_text"></textarea></div>
</div>
<div id="question-31853" class="question
text-question
">
<input type="hidden" value="31853" name="feedback_form[answers_attributes][4][survey_question_id]" id="feedback_form_answers_attributes_4_survey_question_id">
<input type="hidden" value="text" name="feedback_form[answers_attributes][4][answer_type]" id="feedback_form_answers_attributes_4_answer_type">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_4_text"><span>What would you say the key weaknesses of GBG are?</span></label><textarea data-question-id="31853" rows="3" class="form-control"
name="feedback_form[answers_attributes][4][text]" id="feedback_form_answers_attributes_4_text"></textarea></div>
</div>
<div id="question-31854" class="question
question-radio-check
question-check
">
<input type="hidden" value="31854" name="feedback_form[answers_attributes][5][survey_question_id]" id="feedback_form_answers_attributes_5_survey_question_id">
<input type="hidden" value="option" name="feedback_form[answers_attributes][5][answer_type]" id="feedback_form_answers_attributes_5_answer_type">
<input value="" multiple="multiple" type="hidden" name="feedback_form[answers_attributes][5][source_id][]" id="feedback_form_answers_attributes_5_source_id">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_5_source_id"><span>Do you see yourself as being a GBG customer in 12 months time? </span></label>
<div class="custom-control custom-checkbox"><input data-question-id="31854" class="custom-control-input" type="checkbox" value="1800" name="feedback_form[answers_attributes][5][source_id][]"
id="feedback_form_answers_attributes_5_source_id_1800"><label class="custom-control-label" for="feedback_form_answers_attributes_5_source_id_1800">Yes</label></div>
<div class="custom-control custom-checkbox"><input data-question-id="31854" class="custom-control-input" type="checkbox" value="1801" name="feedback_form[answers_attributes][5][source_id][]"
id="feedback_form_answers_attributes_5_source_id_1801"><label class="custom-control-label" for="feedback_form_answers_attributes_5_source_id_1801">No</label></div>
<div class="custom-control custom-checkbox"><input data-question-id="31854" class="custom-control-input" type="checkbox" value="2971" name="feedback_form[answers_attributes][5][source_id][]"
id="feedback_form_answers_attributes_5_source_id_2971"><label class="custom-control-label" for="feedback_form_answers_attributes_5_source_id_2971">Unsure</label></div>
</div>
</div>
<div id="question-31855" class="question
question-numeric-scale">
<input type="hidden" value="31855" name="feedback_form[answers_attributes][6][survey_question_id]" id="feedback_form_answers_attributes_6_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][6][answer_type]" id="feedback_form_answers_attributes_6_answer_type">
<p class="question-text"><span>How satisfied are you with GBG product's ability to meet your needs?</span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31855_score_0" class="answer answer-score-0">
<input id="question_31855_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][6][rating]">
<span>0</span>
</label>
<label for="question_31855_score_1" class="answer answer-score-1">
<input id="question_31855_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][6][rating]">
<span>1</span>
</label>
<label for="question_31855_score_2" class="answer answer-score-2">
<input id="question_31855_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][6][rating]">
<span>2</span>
</label>
<label for="question_31855_score_3" class="answer answer-score-3">
<input id="question_31855_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][6][rating]">
<span>3</span>
</label>
<label for="question_31855_score_4" class="answer answer-score-4">
<input id="question_31855_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][6][rating]">
<span>4</span>
</label>
<label for="question_31855_score_5" class="answer answer-score-5">
<input id="question_31855_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][6][rating]">
<span>5</span>
</label>
<label for="question_31855_score_6" class="answer answer-score-6">
<input id="question_31855_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][6][rating]">
<span>6</span>
</label>
<label for="question_31855_score_7" class="answer answer-score-7">
<input id="question_31855_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][6][rating]">
<span>7</span>
</label>
<label for="question_31855_score_8" class="answer answer-score-8">
<input id="question_31855_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][6][rating]">
<span>8</span>
</label>
<label for="question_31855_score_9" class="answer answer-score-9">
<input id="question_31855_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][6][rating]">
<span>9</span>
</label>
<label for="question_31855_score_10" class="answer answer-score-10">
<input id="question_31855_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][6][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31856" class="question
question-numeric-scale">
<input type="hidden" value="31856" name="feedback_form[answers_attributes][7][survey_question_id]" id="feedback_form_answers_attributes_7_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][7][answer_type]" id="feedback_form_answers_attributes_7_answer_type">
<p class="question-text"><span>How satisfied are you with how innovative GBG products are?</span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31856_score_0" class="answer answer-score-0">
<input id="question_31856_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][7][rating]">
<span>0</span>
</label>
<label for="question_31856_score_1" class="answer answer-score-1">
<input id="question_31856_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][7][rating]">
<span>1</span>
</label>
<label for="question_31856_score_2" class="answer answer-score-2">
<input id="question_31856_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][7][rating]">
<span>2</span>
</label>
<label for="question_31856_score_3" class="answer answer-score-3">
<input id="question_31856_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][7][rating]">
<span>3</span>
</label>
<label for="question_31856_score_4" class="answer answer-score-4">
<input id="question_31856_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][7][rating]">
<span>4</span>
</label>
<label for="question_31856_score_5" class="answer answer-score-5">
<input id="question_31856_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][7][rating]">
<span>5</span>
</label>
<label for="question_31856_score_6" class="answer answer-score-6">
<input id="question_31856_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][7][rating]">
<span>6</span>
</label>
<label for="question_31856_score_7" class="answer answer-score-7">
<input id="question_31856_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][7][rating]">
<span>7</span>
</label>
<label for="question_31856_score_8" class="answer answer-score-8">
<input id="question_31856_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][7][rating]">
<span>8</span>
</label>
<label for="question_31856_score_9" class="answer answer-score-9">
<input id="question_31856_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][7][rating]">
<span>9</span>
</label>
<label for="question_31856_score_10" class="answer answer-score-10">
<input id="question_31856_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][7][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31857" class="question
question-numeric-scale">
<input type="hidden" value="31857" name="feedback_form[answers_attributes][8][survey_question_id]" id="feedback_form_answers_attributes_8_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][8][answer_type]" id="feedback_form_answers_attributes_8_answer_type">
<p class="question-text"><span>How satisfied are you with the GBG legal process (leave blank if not used)?</span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31857_score_0" class="answer answer-score-0">
<input id="question_31857_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][8][rating]">
<span>0</span>
</label>
<label for="question_31857_score_1" class="answer answer-score-1">
<input id="question_31857_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][8][rating]">
<span>1</span>
</label>
<label for="question_31857_score_2" class="answer answer-score-2">
<input id="question_31857_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][8][rating]">
<span>2</span>
</label>
<label for="question_31857_score_3" class="answer answer-score-3">
<input id="question_31857_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][8][rating]">
<span>3</span>
</label>
<label for="question_31857_score_4" class="answer answer-score-4">
<input id="question_31857_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][8][rating]">
<span>4</span>
</label>
<label for="question_31857_score_5" class="answer answer-score-5">
<input id="question_31857_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][8][rating]">
<span>5</span>
</label>
<label for="question_31857_score_6" class="answer answer-score-6">
<input id="question_31857_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][8][rating]">
<span>6</span>
</label>
<label for="question_31857_score_7" class="answer answer-score-7">
<input id="question_31857_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][8][rating]">
<span>7</span>
</label>
<label for="question_31857_score_8" class="answer answer-score-8">
<input id="question_31857_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][8][rating]">
<span>8</span>
</label>
<label for="question_31857_score_9" class="answer answer-score-9">
<input id="question_31857_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][8][rating]">
<span>9</span>
</label>
<label for="question_31857_score_10" class="answer answer-score-10">
<input id="question_31857_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][8][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31858" class="question
question-numeric-scale">
<input type="hidden" value="31858" name="feedback_form[answers_attributes][9][survey_question_id]" id="feedback_form_answers_attributes_9_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][9][answer_type]" id="feedback_form_answers_attributes_9_answer_type">
<p class="question-text"><span>How satisfied are you with the GBG invoicing process? </span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31858_score_0" class="answer answer-score-0">
<input id="question_31858_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][9][rating]">
<span>0</span>
</label>
<label for="question_31858_score_1" class="answer answer-score-1">
<input id="question_31858_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][9][rating]">
<span>1</span>
</label>
<label for="question_31858_score_2" class="answer answer-score-2">
<input id="question_31858_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][9][rating]">
<span>2</span>
</label>
<label for="question_31858_score_3" class="answer answer-score-3">
<input id="question_31858_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][9][rating]">
<span>3</span>
</label>
<label for="question_31858_score_4" class="answer answer-score-4">
<input id="question_31858_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][9][rating]">
<span>4</span>
</label>
<label for="question_31858_score_5" class="answer answer-score-5">
<input id="question_31858_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][9][rating]">
<span>5</span>
</label>
<label for="question_31858_score_6" class="answer answer-score-6">
<input id="question_31858_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][9][rating]">
<span>6</span>
</label>
<label for="question_31858_score_7" class="answer answer-score-7">
<input id="question_31858_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][9][rating]">
<span>7</span>
</label>
<label for="question_31858_score_8" class="answer answer-score-8">
<input id="question_31858_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][9][rating]">
<span>8</span>
</label>
<label for="question_31858_score_9" class="answer answer-score-9">
<input id="question_31858_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][9][rating]">
<span>9</span>
</label>
<label for="question_31858_score_10" class="answer answer-score-10">
<input id="question_31858_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][9][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31860" class="question
question-numeric-scale">
<input type="hidden" value="31860" name="feedback_form[answers_attributes][10][survey_question_id]" id="feedback_form_answers_attributes_10_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][10][answer_type]" id="feedback_form_answers_attributes_10_answer_type">
<p class="question-text"><span>How satisfied are you with your Customer Success Manager? </span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31860_score_0" class="answer answer-score-0">
<input id="question_31860_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][10][rating]">
<span>0</span>
</label>
<label for="question_31860_score_1" class="answer answer-score-1">
<input id="question_31860_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][10][rating]">
<span>1</span>
</label>
<label for="question_31860_score_2" class="answer answer-score-2">
<input id="question_31860_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][10][rating]">
<span>2</span>
</label>
<label for="question_31860_score_3" class="answer answer-score-3">
<input id="question_31860_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][10][rating]">
<span>3</span>
</label>
<label for="question_31860_score_4" class="answer answer-score-4">
<input id="question_31860_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][10][rating]">
<span>4</span>
</label>
<label for="question_31860_score_5" class="answer answer-score-5">
<input id="question_31860_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][10][rating]">
<span>5</span>
</label>
<label for="question_31860_score_6" class="answer answer-score-6">
<input id="question_31860_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][10][rating]">
<span>6</span>
</label>
<label for="question_31860_score_7" class="answer answer-score-7">
<input id="question_31860_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][10][rating]">
<span>7</span>
</label>
<label for="question_31860_score_8" class="answer answer-score-8">
<input id="question_31860_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][10][rating]">
<span>8</span>
</label>
<label for="question_31860_score_9" class="answer answer-score-9">
<input id="question_31860_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][10][rating]">
<span>9</span>
</label>
<label for="question_31860_score_10" class="answer answer-score-10">
<input id="question_31860_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][10][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31862" class="question
question-numeric-scale">
<input type="hidden" value="31862" name="feedback_form[answers_attributes][11][survey_question_id]" id="feedback_form_answers_attributes_11_survey_question_id">
<input type="hidden" value="rating" name="feedback_form[answers_attributes][11][answer_type]" id="feedback_form_answers_attributes_11_answer_type">
<p class="question-text"><span>How satisfied are you with the way GBG communicate with you?</span></p>
<div data-ratings-for-scale="numeric_zero_to_ten" class="scores numeric_zero_to_ten">
<label for="question_31862_score_0" class="answer answer-score-0">
<input id="question_31862_score_0" class="survey-radio" autocomplete="off" type="radio" value="0" name="feedback_form[answers_attributes][11][rating]">
<span>0</span>
</label>
<label for="question_31862_score_1" class="answer answer-score-1">
<input id="question_31862_score_1" class="survey-radio" autocomplete="off" type="radio" value="1" name="feedback_form[answers_attributes][11][rating]">
<span>1</span>
</label>
<label for="question_31862_score_2" class="answer answer-score-2">
<input id="question_31862_score_2" class="survey-radio" autocomplete="off" type="radio" value="2" name="feedback_form[answers_attributes][11][rating]">
<span>2</span>
</label>
<label for="question_31862_score_3" class="answer answer-score-3">
<input id="question_31862_score_3" class="survey-radio" autocomplete="off" type="radio" value="3" name="feedback_form[answers_attributes][11][rating]">
<span>3</span>
</label>
<label for="question_31862_score_4" class="answer answer-score-4">
<input id="question_31862_score_4" class="survey-radio" autocomplete="off" type="radio" value="4" name="feedback_form[answers_attributes][11][rating]">
<span>4</span>
</label>
<label for="question_31862_score_5" class="answer answer-score-5">
<input id="question_31862_score_5" class="survey-radio" autocomplete="off" type="radio" value="5" name="feedback_form[answers_attributes][11][rating]">
<span>5</span>
</label>
<label for="question_31862_score_6" class="answer answer-score-6">
<input id="question_31862_score_6" class="survey-radio" autocomplete="off" type="radio" value="6" name="feedback_form[answers_attributes][11][rating]">
<span>6</span>
</label>
<label for="question_31862_score_7" class="answer answer-score-7">
<input id="question_31862_score_7" class="survey-radio" autocomplete="off" type="radio" value="7" name="feedback_form[answers_attributes][11][rating]">
<span>7</span>
</label>
<label for="question_31862_score_8" class="answer answer-score-8">
<input id="question_31862_score_8" class="survey-radio" autocomplete="off" type="radio" value="8" name="feedback_form[answers_attributes][11][rating]">
<span>8</span>
</label>
<label for="question_31862_score_9" class="answer answer-score-9">
<input id="question_31862_score_9" class="survey-radio" autocomplete="off" type="radio" value="9" name="feedback_form[answers_attributes][11][rating]">
<span>9</span>
</label>
<label for="question_31862_score_10" class="answer answer-score-10">
<input id="question_31862_score_10" class="survey-radio" autocomplete="off" type="radio" value="10" name="feedback_form[answers_attributes][11][rating]">
<span>10</span>
</label>
</div>
</div>
<div id="question-31863" class="question
question-radio-check
question-check
">
<input type="hidden" value="31863" name="feedback_form[answers_attributes][12][survey_question_id]" id="feedback_form_answers_attributes_12_survey_question_id">
<input type="hidden" value="option" name="feedback_form[answers_attributes][12][answer_type]" id="feedback_form_answers_attributes_12_answer_type">
<input value="" multiple="multiple" type="hidden" name="feedback_form[answers_attributes][12][source_id][]" id="feedback_form_answers_attributes_12_source_id">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_12_source_id"><span>Would you like to be involved in shaping the future of GBG? (This could involve taking part in product workshops, being part of our
customer advisory clinics or testing new versions of our software). </span></label>
<div class="custom-control custom-checkbox"><input data-question-id="31863" class="custom-control-input" type="checkbox" value="1800" name="feedback_form[answers_attributes][12][source_id][]"
id="feedback_form_answers_attributes_12_source_id_1800"><label class="custom-control-label" for="feedback_form_answers_attributes_12_source_id_1800">Yes</label></div>
<div class="custom-control custom-checkbox"><input data-question-id="31863" class="custom-control-input" type="checkbox" value="1801" name="feedback_form[answers_attributes][12][source_id][]"
id="feedback_form_answers_attributes_12_source_id_1801"><label class="custom-control-label" for="feedback_form_answers_attributes_12_source_id_1801">No</label></div>
</div>
</div>
<div id="question-32696" class="question
text-question
">
<input type="hidden" value="32696" name="feedback_form[answers_attributes][13][survey_question_id]" id="feedback_form_answers_attributes_13_survey_question_id">
<input type="hidden" value="text" name="feedback_form[answers_attributes][13][answer_type]" id="feedback_form_answers_attributes_13_answer_type">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_13_text"><span>Do you have any suggestions as to how GBG could be more inclusive towards our customers?</span></label><textarea data-question-id="32696"
rows="3" class="form-control" name="feedback_form[answers_attributes][13][text]" id="feedback_form_answers_attributes_13_text"></textarea></div>
</div>
<div id="question-31864" class="question
text-question
">
<input type="hidden" value="31864" name="feedback_form[answers_attributes][14][survey_question_id]" id="feedback_form_answers_attributes_14_survey_question_id">
<input type="hidden" value="text" name="feedback_form[answers_attributes][14][answer_type]" id="feedback_form_answers_attributes_14_answer_type">
<div class="form-group"><label class="question-text" for="feedback_form_answers_attributes_14_text"><span>If you want to expand on any reasons for your scores, feel free to do so here. </span></label><textarea data-question-id="31864" rows="3"
class="form-control" name="feedback_form[answers_attributes][14][text]" id="feedback_form_answers_attributes_14_text"></textarea></div>
</div>
<div class="contact-details">
<div class="form-group"><label class="required" for="feedback_form_name">Name</label><input required="required" autocomplete="off" class="form-control" type="text" value="Alison Bastow" name="feedback_form[name]" id="feedback_form_name"></div>
<div class="form-group"><label class="required" for="feedback_form_email">Email</label><input required="required" autocomplete="off" class="form-control" type="text" value="Alison.Bastow@serco.com" name="feedback_form[email]"
id="feedback_form_email"></div>
<div class="form-group"><label class="required" for="feedback_form_company_name">Company name</label><input required="required" autocomplete="off" class="form-control" type="text" value="Serco Solutions" name="feedback_form[company_name]"
id="feedback_form_company_name"></div>
</div>
<input type="hidden" name="from_quick_start" id="from_quick_start">
<input type="hidden" value="MTM4MzI3ODQ=--7f4f1b8717c39ff5b67a5f13df49e61540516b60" name="feedback_form[fbr]" id="feedback_form_fbr">
<div class="submit-button">
<button name="button" type="submit" id="the_submit_button" class="btn btn-survey-submit " data-disable-with="Submitting…">Submit</button>
</div>
</form>Text Content
GBG SATISFACTION SURVEY Do not fill in this field Thank you for taking the time to complete this survey, every response will be read and your feedback is very valuable to help us to improve our products and services. How likely is it that you would recommend GBG?* 0 1 2 3 4 5 6 7 8 9 10 0 = Low 10 = High Thinking about everything, how satisfied are you overall with GBG?* 0 1 2 3 4 5 6 7 8 9 10 How much effort do you personally find dealing with GBG?* Very difficult Fairly difficult Neither easy nor difficult Fairly easy Very easy What would you say the key strengths of GBG are? What would you say the key weaknesses of GBG are? Do you see yourself as being a GBG customer in 12 months time? Yes No Unsure How satisfied are you with GBG product's ability to meet your needs? 0 1 2 3 4 5 6 7 8 9 10 How satisfied are you with how innovative GBG products are? 0 1 2 3 4 5 6 7 8 9 10 How satisfied are you with the GBG legal process (leave blank if not used)? 0 1 2 3 4 5 6 7 8 9 10 How satisfied are you with the GBG invoicing process? 0 1 2 3 4 5 6 7 8 9 10 How satisfied are you with your Customer Success Manager? 0 1 2 3 4 5 6 7 8 9 10 How satisfied are you with the way GBG communicate with you? 0 1 2 3 4 5 6 7 8 9 10 Would you like to be involved in shaping the future of GBG? (This could involve taking part in product workshops, being part of our customer advisory clinics or testing new versions of our software). Yes No Do you have any suggestions as to how GBG could be more inclusive towards our customers? If you want to expand on any reasons for your scores, feel free to do so here. Name Email Company name Submit