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Skip to main content Image Image * en * English * Home * Agenda * Register * Speakers * Sponsors * Awards * FAQs * en * English * JOIN US AT THIS YEAR'S USERTESTING CUSTOMER CONFERENCE! New Orleans | October 17 – 19 RegisterSee full agenda Image COUNTDOWN TO THE HUMAN INSIGHT SUMMIT 2022 46 days 17 hours 29 minutes 13 seconds WHAT'S THE HUMAN INSIGHT SUMMIT (THIS)? At UserTesting, we believe the path to human understanding starts with empathy—seeing and hearing the unique perspectives of another person while they engage with the world around them. The Human Insight Summit (THiS) is our annual, in-person customer conference dedicated to helping organizations make sense of the changing world around them by showing and sharing, first-hand, the possibilities of using human insight across the business. WHO SHOULD ATTEND? THiS brings together some of the best minds in research, design, product, and marketing from across the globe—from Fortune 500 companies to small and medium-sized businesses—for three immersive days of learning, connection, inspiration, and networking. Join us to create great experiences built on deep customer empathy and human insight. WHAT TO EXPECT FROM THIS At THiS, presentations, workshops, and panel discussions center on innovation, continuous learning, and digital experiences. These sessions will be led by subject matter experts at UserTesting and by leaders and practitioners at some of the most innovative organizations from around the world. Our goal is to provide attendees with tangible advice to help them capture human insight and understand changing buyer needs in rich detail to deliver exceptional and differentiated experiences for their customers. Image LEARN Amplify new skills and adopt new techniques with UserTesting. Get the latest insights and trends worldwide to create more innovative customer experiences. Image DISCOVER Hear real-world case studies from brands big and small and be among the first to see UserTesting’s product roadmap, strategy, and vision for the future. Image CONNECT Meet other forward-thinking professionals across CX, product, marketing, research and design, and customer experience; share your experiences and best practices, and build your network with other leaders in the UserTesting Community. AGENDA THiS 2022 at a glance 3 Day event 15+ Breakout sessions 400 Attendees 4 Pre-conference workshops WorkshopsDay 1Day 2 MONDAY, OCTOBER 17, 2022 University Live workshop #1: Inclusive and equitable research 1:00 - 3:00 pm University Live workshop #2: Advanced UserTesting platform features and how to use them 1:00 - 3:00 pm University Live workshop #3: Planning ahead: strategic and long-term research 1:00 - 3:00 pm University Live workshop #4: The art and science of storytelling: how to craft a compelling narrative 1:00 - 3:00 pm Welcome reception 5:00 pm TUESDAY, OCTOBER 18, 2022 Main stage sessions Time coming soon Breakout sessions – Track 1: Understand & Analyze | Track 2: Build & Iterate | Track 3: Market & Grow | Track 4: Scale Human Insights Time coming soon Expo Partner Pavilion and activities Time coming soon Peer-to-peer networking Time coming soon Official THiS Party Time coming soon WEDNESDAY, OCTOBER 19, 2022 Keynotes Time coming soon Breakout sessions – Track 1: Understand & Analyze | Track 2: Build & Iterate | Track 3: Market & Grow | Track 4: Scale Human Insights Time coming soon In-person Partner Pavilion and activities Time coming soon Networking, breaks and meals Time coming soon Closing reception Time coming soon View full agenda *Agenda is subject to change SPEAKERS Image TOSCA FASSO Head of UX Research - Executive Director Morgan Stanley Image BRIAN HUSS VP, Product FanDuel Image SHAKIMA JACKSON-MARTINEZ Director of Diversity, Equity, and Inclusion AnswerLab Image AJ JOPLIN Senior Analyst Forrester Research Image BENJAMIN LITTLE VP, Design Strategy Fidelity Investments Image IOANNIS NOUSIS Lead UX Designer Google Ltd View all speakers PRICING Available through July 1, 2022 $299 EARLY BIRD FULL CONFERENCE Available through October 10 or once sold out! $149 UNIVERSITY LIVE WORKSHOP (ADD-ON TRAINING EXPERIENCE) Available July 1 through October 10 or once sold out! $399 FULL CONFERENCE GROUP DISCOUNT – BUY 2, GET 1 FREE! Register SPONSORS HEAR WHAT ATTENDEES SAY ABOUT THIS This is a carousel might have auto-rotating slides enabled. Activate any of the buttons to disable rotation. Use Next and Previous buttons to navigate, or jump to a slide using the slide dots. “The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.” - Victoria Della Sala | Human Factors Design Engineer, Medtronic Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations! - DJ Heo | Project Researcher, Intercom “It was fun connecting with other folks using UserTesting daily and hearing how they’re using it. Was great for idea generation and conversation starters amongst my team on more ways we can use UserTesting in our regular workstreams.” - Meredith McNeill | Director of User Experience, Rothy's “The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.” - Victoria Della Sala | Human Factors Design Engineer, Medtronic Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations! - DJ Heo | Project Researcher, Intercom “It was fun connecting with other folks using UserTesting daily and hearing how they’re using it. Was great for idea generation and conversation starters amongst my team on more ways we can use UserTesting in our regular workstreams.” - Meredith McNeill | Director of User Experience, Rothy's “The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.” - Victoria Della Sala | Human Factors Design Engineer, Medtronic Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations! - DJ Heo | Project Researcher, Intercom “It was fun connecting with other folks using UserTesting daily and hearing how they’re using it. Was great for idea generation and conversation starters amongst my team on more ways we can use UserTesting in our regular workstreams.” - Meredith McNeill | Director of User Experience, Rothy's “The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.” - Victoria Della Sala | Human Factors Design Engineer, Medtronic Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations! - DJ Heo | Project Researcher, Intercom * * EVENT VENUE New Orleans Hyatt Regency New Orleans 601 Loyola Ave, New Orleans, LA 70113 Directions Reserve your hotel accommodations! We have an exclusive block of rooms at a discounted rate at the Hyatt Regency. Don’t wait, these exclusive rates are only available for a limited time. Book Now! SVG © UserTesting 2022 How can we help Questions or comments? Email us at events@usertesting.com Connect with us #THiS22