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DEBATE AND REFUTE CHATGPT’S TRANSFORMATIVE CAPABILITIES IN LEARNING

July 14, 2023July 17, 2023 Ray Jimenez, PhDWorkshop Tips
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When using ChatGPT, problems may occur such as hallucinations, bias, and
inaccurate data. Instead of complaining and refusing to use the ChatGPT because
of these problems, look at it as a learning opportunity. Have a debate and
refute ChatGPT. Yes,…

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IN THE AGE OF AI CHATGPT, DO LEARNERS STILL SOLELY RELY ON HUMAN MENTORS?

June 29, 2023June 28, 2023 Ray Jimenez, PhDWorkshop Tips
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Without a doubt, human mentors and coaches hold a special place in our hearts.
Their wealth of knowledge and experience greatly contribute to our learning
journeys. But let’s also admit it, they have their own limitations too,
particularly with time.…

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CULTIVATING A GROWTH LEADERSHIP MINDSET USING CHATGPT

June 13, 2023June 14, 2023 Ray Jimenez, PhDWorkshop Tips
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How do you grow and expand learners’ leadership and people skills using ChatGPT?
By engaging in exploratory conversations using ChatGPT, learners are encouraged
to delve into context-specific narratives, challenges, and opportunities, which
help facilitate their personal growth and development with a focus…

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FROM ZERO TO 99% FAMILIARIZATION USING CHATGPT

June 12, 2023June 12, 2023 Ray Jimenez, PhDWorkshop Tips
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Is it possible for a learner with no knowledge about a problem to get 99%
familiarity using ChatGPT? Yes, definitely! This is one of the revolutionary
capabilities of A.I. ChatGPT. At Situation Expert LABs, we conducted an
experiment where we…

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IMPROVING PROBLEM-SOLVING USING CHATGPT

June 9, 2023June 9, 2023 Ray Jimenez, PhDWorkshop Tips
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When asking learners to do problem-solving, how can ChatGPT help? ChatGPT as a
problem-solving tool helps generate ideas, provide information, and offer
insights based on its training data. Using exploratory conversations such as
“What If” open-ended questions allow learners to…

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LESSONS IN FINANCIAL PLANNING USING CHATGPT

June 7, 2023June 9, 2023 Ray Jimenez, PhDWorkshop Tips
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So you know that the AI-powered ChatGPT is designed to provide you with answers
to your questions. But how can you ensure that these ideas would help you
achieve your specific objectives? In this Situation Expert LABs experiment, the
goal…

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COACHING USING CHATGPT

June 7, 2023June 7, 2023 Ray Jimenez, PhDWorkshop Tips
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Integrating ChatGPT as a tool to help learners gain insights can be a valuable
addition to the learning process. Start by establishing a coaching approach. Ask
where the learners are in terms of building their ideas. This would help you…

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IT HELP DESK HELL

August 18, 2022August 18, 2022 Jonathan WorkmanUncategorized
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We’ve all been there. There’s a problem with our
computer/device/appliance/thingy and we’re left with no choice but to call the
dreaded tech support. A maze of menus (“listen closely as our options have
changed”), seemingly endless hold times, and –…

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MASTERFUL VIRTUAL TRAINER CASE 2: FROM DULL TO DYNAMIC

August 5, 2022August 5, 2022 Jonathan WorkmanUncategorized
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How do you gauge the success of your virtual training? Is good feedback more
than enough? Apparently, not.  While getting ideas and reactions from learners,
good feedback alone is not enough to assume that your session was delivered.
Learners need…

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MASTERFUL VIRTUAL TRAINER CASE 1: DELAY DISMAY!

July 27, 2022July 27, 2022 vignettesrootUncategorized
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Have you ever wondered how others are feeling when you do your virtual sessions?
Even in training, understanding others is crucial to making your sessions work.
Empathy is a key part of emotional intelligence that will help you gauge the…

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JUST WHAT ARE YOU DRIVING AT – TIP #282

July 7, 2022July 7, 2022 Jonathan WorkmanUncategorized
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I have a confession.  I’m not a fan of auto racing.  NASCAR, sprint car, Indy
car, Formula-1… you can have it all.  Even if you took me out to a live race,
and sat me down in a prime spot…

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DIGITAL DISRUPTION – TIP #281

June 30, 2022June 30, 2022 Jonathan WorkmanUncategorized
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October 23rd, 2001.  A day that will live in infamy.  The day the music…lived. 
Up until that point, people listened to their favorite tunes on physical media –
CDs, cassettes, 8-tracks, and records.  And while this date likely didn’t mark…

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MANEUVERING IN THESE CRAZY TIMES (AND WE’RE NOT TALKING COVID) – TIP #280

June 16, 2022June 16, 2022 Jonathan WorkmanUncategorized
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By now, we’re probably familiar with the term The Great Resignation, whereby
employees seem to be leaving the workforce at unprecedented rates (though it can
be argued this trend can be traced back as far as 2009), impacting everyone
from…

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PREPPING FOR TURNAROUND – TIP #279

June 8, 2022June 8, 2022 Jonathan WorkmanUncategorized
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Turnaround can mean many things to many people.  For some, they hear the first
two lyrics of Bonnie Tyler’s Total Eclipse Of The Heart.  Others may think of a
dance move while still others may consider it to be the…

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CASE STUDY 2: HOW TO MANAGE A CUSTOMER SERVICE REP WITH POOR CUSTOMER SERVICE
SKILLS

June 1, 2022June 1, 2022 Melissa DoughertyUncategorized
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Customer service can often become stressful and anxiety-inducing. But no matter
how hard this task can be, customer service reps need to have focus and
self-control — even when their customers don’t. The Challenge: How to teach
Managers to use…

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RAY JIMENEZ, PHD


Ray Jimenez, PhD
Chief Learning Architect
Recipient of “Innovations Award” from Training Magazine Founder:
TrainingMagNetwork with 170,000 members, Situation Expert, Excite Webinars,
Vignettes Learning Author: Workflow Learning 2019, Scenario-Based Learning
(2015), Do-it-Yourself eLearning, (2017), 3-Minute eLearning (2011), Story
Impacts (2012)

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