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ACCOLADE, INC.

Accolade, Inc.
4.8star
4.06K reviews
100K+
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Everyone
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ABOUT THIS APP


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Accolade is a personalized health advocacy and benefits solution.

With a unique blend of compassionate advisors and clinical experts, we engage
individuals and families in their health, establish trust, and support their
decisions at every stage of care.


*App is available to Accolade members*


Use the Accolade App to:

MESSAGE YOUR ACCOLADE HEALTH ASSISTANT AND ACCOLADE CLINICIANS –
Directly connect with your Accolade Health Assistant and Accolade's team of
clinicians (registered nurses, behavioral and women's health specialists, and
case managers) using secure, HIPAA compliant, messaging.

TRACK YOUR HEALTHCARE SPENDING -
Easily view your medical and pharmaceutical claims and spending. *

ACCESS BENEFITS AND PROGRAMS -
Access benefits and programs offered to you by your employer.

FIND IN-NETWORK HEALTHCARE PROVIDERS -
Ask your health assistant for help finding a nearby healthcare provider or
facility.

STORE YOUR BENEFITS CARDS -
Store photos of your benefits cards and easily share them with your health care
provider right from the app.

SHARE DOCUMENTS WITH YOUR HEALTH ASSISTANT -
Confused about a bill from your healthcare provider or lab? Share images and
files over secure, HIPAA compliant, messaging.

CALL YOUR HEALTH ASSISTANT -
You can directly call your care team through the app.*
*Feature offerings available based on Accolade membership type
Updated on
Jul 13, 2022

Health & Fitness


DATA SAFETY

Developers can show information here about how their app collects and uses your
data. Learn more about data safety
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RATINGS AND REVIEWS

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Ratings and reviews are verifiedinfo_outline
4.8

4.06K reviews
5

4

3

2

1

Roman K

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May 3, 2022
After 2 years the app still doesn't work. After leaving the app (e.g. to view a
PDF) I couldn't see any new messages. I could here the sound, but the chat would
not update. I had to exit the chat and enter again to see new messages. Super
annoying, and probably a rookie coding mistake that somehow wasn't caught by QA.
Very unfortunate.
18 people found this review helpful
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Accolade, Inc.
December 9, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be
happy to take a look into this for you, please contact us at
AccoladeMobile@accolade.com. Thank you.
Nancy R

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October 14, 2020
I have to say, when I was suggested this app through my insurance, I was
skeptical. However, I was assigned my own Health Assistant and, when she is not
available through her personal phone extension, this app allows me to send her a
secure personal message. She gets back to me ASAP and I don't have to go through
the hassle of listening and entering into the entire insurance phone system.
It's been a blessing and SUPER easy to use!
8 people found this review helpful
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Suriana Bombalier

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November 30, 2021
It's comforting to have nurses and assistance on hand, but I have experienced
some outages (being cut off during a chat session, chat not working, etc)
recently. Probably due to heavy workload during annual enrollment. I do depend
on this app quite a bit, it does help me navigate this confusing world of health
insurance!
9 people found this review helpful
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WHAT'S NEW

This release contains enhancements to the Android app, including:
* UI updates
* Bug fixes and security enhancements
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DEVELOPER CONTACT


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https://www.accolade.com/

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mobilefeedback@accolade.com

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https://www.myaccolade.com/privacy

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