www.bankmuscat.com
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185.64.25.58
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Submitted URL: https://em1.bankmuscat.om/w/track/contactus/cai-V0d4TI45DsIwEEVLn8bRjLfxlMFLwyGQYzmAFEikiILbk4hFNP83T3pPESA6R0YQbSeEWB7DdF...
Effective URL: https://www.bankmuscat.com/en/Pages/User-Feedback.aspx
Submission: On April 21 via api from OM — Scanned from SG
Effective URL: https://www.bankmuscat.com/en/Pages/User-Feedback.aspx
Submission: On April 21 via api from OM — Scanned from SG
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<div class="navbar-header">
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<span class="icon-bar">
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<span class="icon-bar">
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<ul class="nav">
<li class="test"><a href="#" class="parent">Personal</a>
<ul>
<li> <a href="/en/premier-banking/Pages/default.aspx" class="parent">Premier banking</a>
<ul>
<li><a class="ahrefLink" href="/en/premier-banking/Pages/bank-muscat-private-banking.aspx">Private banking</a></li>
<li><a class="ahrefLink" href="/en/premier-banking/Pages/asalah-priority-banking.aspx">Asalah priority banking</a></li>
<li><a class="ahrefLink" href="/en/premier-banking/Pages/al-jawhar-privilege-banking.aspx">Al Jawhar privilege banking</a></li>
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<li> <a href="/en/accounts" class="parent">Accounts</a>
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<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#current">Current accounts</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#saving">Savings accounts</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#salary">Salary account</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#zeinah">Zeinah ladies account</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#shababi">Shababi youth account</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#children">Children’s account</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#themaar">Themaar</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#fixed">Fixed deposit</a></li>
<li><a class="ahrefLink" href="/en/accounts/Pages/details.aspx#floosi">Floosi account</a></li>
<li><a class="ahrefLink" href="/en/Pages/KYC.aspx" target="_blank">Update your personal details (KYC)</a></li>
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<li> <a href="/en/loans" class="parent">Loans</a>
<ul>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#baituna">Baituna home loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#sayyarti">Sayyarati car loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#educational">Shahadati educational loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#zaffa">Zaffa marriage loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#terhal">Terhal travel loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#health">Health & beauty loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#personal">Personal loan</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#green">Green finance</a></li>
<li><a class="ahrefLink" href="/en/loans/Pages/details.aspx#woqar">Woqar loan</a></li>
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</li>
<li> <a href="/en/bm-cards/Pages/cards.aspx" class="parent">Cards</a>
<ul>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Shukran-Prepaid-Card.aspx">Shukran Prepaid Card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Asalah-Visa-Signature-Credit-Card.aspx">Asalah VISA signature credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Al-Jawhar-Visa-Platinum-Credit-Card.aspx">Al jawhar VISA platinum credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Visa-Gold-Credit-Card.aspx">VISA gold credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Oman-Air-Visa-Credit-Card.aspx">Oman Air VISA credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Bank-Muscat-Lulu-Titanium-Mastercard-Credit-Card.aspx">LuLu credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Zeinah-Visa-Credit-Card.aspx">Zeinah VISA credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Visa-Classic-Credit-Card.aspx">VISA classic credit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Visa-Prepaid-Card.aspx">Prepaid card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Private-Banking-Visa-Platinum-Debit-Card.aspx">Private banking VISA platinum debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Asalah-Visa-Platinum-Debit-Card.aspx">Asalah VISA platinum debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Al-Jawhar-Visa-Debit-Card.aspx">Al jawhar VISA debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Zeinah-Visa-Classic-Debit-Card.aspx">Zeinah VISA classic debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Visa-Classic-Debit-Card.aspx">VISA classic debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Shababi-Visa-Classic-Debit-Card.aspx">Shababi VISA classic debit card</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/offers.aspx">Offers</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/epp.aspx">Easy payment plan</a></li>
<li><a class="ahrefLink" href="/en/bm-cards/Pages/Compare-Cards.aspx">Compare cards</a></li>
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<li> <a href="/en/Bancassurance" class="parent">Insurance</a>
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<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#motor">Motor insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#health">Health insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#home">Home insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#life">Life insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#travel">Travel protect</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#critical">Critical illness insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#criticalCare">Critical care insurance</a></li>
<li><a class="ahrefLink" href="/en/Bancassurance/pages/details.aspx#family">Family protection</a></li>
</ul>
</li>
<li> <a href="/en/expatservices">Expat services</a></li>
<li> <a href="/en/deposit-locker/Pages/default.aspx">Safe Deposit Locker</a></li>
<li> <a href="/en/Pages/International-Transfers.aspx">International Transfer</a></li>
</ul>
</li>
<li class="test"><a href="/en/business/Pages/Business-Home-page.aspx" class="parent">Business</a>
<ul>
<li> <a href="/en/Business/Everydaybanking/Pages/Corporate_Accounts.aspx">Open an Account</a></li>
<li> <a href="/en/Business/Everydaybanking/Pages/Visa_Corporate_Cards.aspx" target="_blank">Corporate Cards</a></li>
<li> <a href="/en/Business/Everydaybanking/Pages/Everyday-banking.aspx">Everyday Banking</a></li>
<li> <a href="/en/Business/Digitalsolutions/Pages/Digital_solutions_Home.aspx">Digital Solutions</a></li>
<li> <a href="/en/Business/Loansolutions/Pages/Loans_Solutions.aspx">Loans & Solutions</a></li>
<li> <a href="/en/Business/Tradefinance/Pages/Global-Trade-home.aspx">Global Trade</a></li>
<li> <a href="/en/Business/Agencycustody/Pages/Agency-Custody_Page.aspx">Agency & Custody</a></li>
<li> <a href="/en/Business/Business_segements/Pages/Business_Segements_Home.aspx">Business Segments</a></li>
<li> <a href="/en/Business/SectorsInsights/Pages/Sectors_Insights.aspx">Sectors & Insights</a></li>
<li> <a href="/en/businessinsurance" class="parent">Business insurance</a>
<ul>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#sme">SME insurance</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#travel">Business travel</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#incident">Group personal accident</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#health">Health SME</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#corporatehealth">Corporate health</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#property">Property</a></li>
<li><a class="ahrefLink" href="/en/businessinsurance/pages/details.aspx#workers">Workers compensation</a></li>
</ul>
</li>
<li> <a href="/en/treasury" class="parent">Treasury & GFI</a>
<ul>
<li><a class="ahrefLink" href="/en/treasury/Pages/default.aspx#tcm">Treasury and capital markets</a></li>
<li><a class="ahrefLink" href="/en/treasury/Pages/default.aspx#gfi">GFI</a></li>
<li><a class="ahrefLink" href="/en/treasury/Pages/default.aspx#forex">Forex rates</a></li>
</ul>
</li>
</ul>
</li>
<li class="test"><a href="#" class="parent">Investments</a>
<ul>
<li> <a href="/en/investments/Pages/details.aspx#asset">Asset management</a></li>
<li> <a href="/en/investments/Pages/details.aspx#private">Private equity</a></li>
<li> <a href="/en/Pages/mutualfunds.aspx">Mutual funds & rates</a></li>
</ul>
</li>
<li class="test"><a href="/en/bankingchannels">e-Channels</a></li>
<li class="test"><a href="https://www.meethaq.om" target="_blank">Meethaq</a></li>
</ul>
</div>
</div>
<!--Navigation html End-->
<div class="login">
<a aria-label="Internet Banking" href="https://www.bankmuscatonline.com/English/" target="_blank">
</a>
</div>
</div>
</nav>
</div>
</header>
<span id="DeltaPlaceHolderMain">
<div class="left-side-menu"></div>
<div class="ms-webpart-zone ms-fullWidth">
<div id="MSOZoneCell_WebPartctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth ">
<div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth ">
<div webpartid="2db46d4f-b3b0-4c1d-aebe-2736a31c6087" haspers="false" id="WebPartctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087" width="100%" class="ms-WPBody noindex " allowdelete="false" allowexport="false" style="">
<div id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087">
<style>
#phoneNoErr {
display: inline-block;
max-width: 100%;
margin-bottom: 5px;
font-weight: bold;
padding: 0;
}
.g-recaptcha {
margin-top: 0px !important;
}
.black_overlay {
display: none;
position: absolute;
top: 0%;
left: 0%;
width: 100%;
height: 100%;
background-color: black;
z-index: 1001;
-moz-opacity: 0.8;
opacity: .80;
filter: alpha(opacity=80);
}
.white_content {
display: none;
position: absolute;
top: 12%;
left: 1%;
width: 94%;
height: auto;
padding: 5px;
border: 2px solid red;
background-color: white;
z-index: 1002;
overflow: auto;
}
.close-popup {
float: right !important;
font-size: 18px !important;
font-weight: bold !important;
line-height: 1 !important;
color: #000 !important;
width: 100% !important;
text-align: right !important;
opacity: 100 !important;
padding-bottom: 0.5em !important;
}
.accClasss {
width: 45px !important;
}
.cust-num {
width: 45px !important;
}
div.validate-error {
color: #f00;
font-size: 12px;
font-weight: bold;
}
label.error {
color: #f00;
}
input.error,
select.error,
textarea.error {
border: 1px solid red !important;
}
.agile_form input[type=text].error {
border: 1px solid red !important;
}
.agile_form input[type=text],
.agile_form input[type=email] {
border: 1px solid #ababab;
}
</style>
<script src="https://www.google.com/recaptcha/api.js"></script>
<script src="/_catalogs/masterpage/js/fm.validator.jquery.js"></script>
<script type="text/javascript">
function checkTextAreaMaxLength(textBox, e, length) {
var mLen = textBox["MaxLength"];
if (null == mLen) mLen = length;
var maxLength = parseInt(mLen);
if (!checkSpecialKeys(e)) {
if (textBox.value.length > maxLength - 1) {
if (window.event) //IE
e.returnValue = false;
else //Firefox
e.preventDefault();
}
}
}
function checkSpecialKeys(e) {
if (e.keyCode != 8 && e.keyCode != 46 && e.keyCode != 37 && e.keyCode != 38 && e.keyCode != 39 && e.keyCode != 40) return false;
else return true;
}
$(function() {
Validator.language = 'en';
$('#PhoneNo, #email, #ddlFeedbackType, #ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea, #ddlCategory, #ddlSubCategory, #ddlIssue, #Name').on('blur', function() {
ValidateCode($(this)[0].id);
});
$('#ddlFeedbackType, #ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea, #ddlCategory, #ddlSubCategory, #ddlIssue').on('change', function() {
ValidateCode($(this)[0].id);
});
});
function ClearAllValues() {
// $('#ddlCustomerType').val(1);
//$('#divCustomer').hide();
$('#ddlFeedbackType').val(0);
$('#txtACNO1').val('');
$('#txtACNO2').val('');
$('#txtACNO3').val('');
$('#txtACNO4').val('');
$('#txtACNO5').val('');
$('#txtACNO6').val('');
$('#txtACNO7').val('');
$('#txtACNO8').val('');
$('#PhoneNo').val('');
$('#email').val('');
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').val(0);
$('#ddlCategory').val(0);
$('#ddlSubCategory').val(0);
$('#ddlIssue').val(0);
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_txtComments').val('');
}
function NumberValidate(event) {
//var regex = new RegExp("^[0-9+]");
//var key = String.fromCharCode(event.charCode ? event.which : event.charCode);
//if (!regex.test(key)) {
// event.preventDefault();
// return false;
//}
}
function ValidateCode(field) {
var isValid = true;
if (field == undefined) {
isValid = Validator.validate($('#aspnetForm'), false);
var isBMCustomer = $('#ddlCustomerType').val();
if (isBMCustomer == '2') {
if ($('#txtACNO1').val() == '') {
$('#txtACNO1').addClass('error');
isValid = false;
} else {
$('#txtACNO1').removeClass('error');
}
if ($('#txtACNO2').val() == '') {
$('#txtACNO2').addClass('error');
isValid = false;
} else {
$('#txtACNO2').removeClass('error');
}
if ($('#txtACNO3').val() == '') {
$('#txtACNO3').addClass('error');
isValid = false;
} else {
$('#txtACNO3').removeClass('error');
}
if ($('#txtACNO4').val() == '') {
$('#txtACNO4').addClass('error');
isValid = false;
} else {
$('#txtACNO4').removeClass('error');
}
if ($('#txtACNO5').val() == '') {
$('#txtACNO5').addClass('error');
isValid = false;
} else {
$('#txtACNO5').removeClass('error');
}
if ($('#txtACNO6').val() == '') {
$('#txtACNO6').addClass('error');
isValid = false;
} else {
$('#txtACNO6').removeClass('error');
}
if ($('#txtACNO7').val() == '') {
$('#txtACNO7').addClass('error');
isValid = false;
} else {
$('#txtACNO7').removeClass('error');
}
if ($('#txtACNO8').val() == '') {
$('#txtACNO8').addClass('error');
isValid = false;
} else {
$('#txtACNO8').removeClass('error');
}
}
}
if (field == undefined || field == 'PhoneNo') {
// var numberRegex = new RegExp(/^[+]{0,1}\d{8,11}$/);
var numberRegex = new RegExp(/^(00(968) |\+(968)|(968)|)[0-9]{8}/);
var phoneNoValidate = numberRegex.test($('#PhoneNo').val());
if (phoneNoValidate == undefined || phoneNoValidate == "" || phoneNoValidate == null || phoneNoValidate == "0") {
$('#phoneNoErr').text('');
$('#phoneNoErr').text('Phone no is not valid');
$('#phoneNoErr').show();
$('#ServerPhoneNoErr').hide(); // [Server Side Validation] Added By Ibrahim 10/21/2020
$('#PhoneNo').addClass('error');
isValid = false;
} else {
if (!phoneNoValidate) {
$('#phoneNoErr').text('Phone no is not valid');
$('#phoneNoErr').show();
$('#ServerPhoneNoErr').hide(); // [Server Side Validation] Added By Ibrahim 10/21/2020
$('#PhoneNo').addClass('error');
isValid = false;
} else {
$('#phoneNoErr').hide();
$('#ServerPhoneNoErr').hide(); // [Server Side Validation] Added By Ibrahim 10/20/2020
$('#PhoneNo').removeClass('error');
}
}
}
if (field == undefined || field == 'email') {
var emailRegex = new RegExp(/^\b[A-Z0-9._%-]+@[A-Z0-9.-]+\.[A-Z]{2,4}\b$/i);
var emailValidate = emailRegex.test($('#email').val());
if (!emailValidate) {
$('#emailErr').text('Email format is not correct');
$('#emailErr').show();
$('#ServerEmailErr').hide(); // [Server Side Validation] Added By Ibrahim 10/21/2020
$('#email').addClass('error');
isValid = false;
} else {
$('#emailErr').hide();
$('#ServerEmailErr').hide(); // [Server Side Validation] Added By Ibrahim 10/20/2020
$('#email').removeClass('error');
}
}
if (field == undefined || field == 'ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name') {
//if ($('#Name').val() == 0) {
if ($('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name').val() == 0 || $('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name').val() == "") //Added By Ibrahim on 10/20/2020
{
$('#nameError').text('Please enter full name');
$('#nameError').show();
$('#ServerNameError').hide(); // [Server Side Validation] Added By Ibrahim on 10/21/2020
// $('#Name').addClass('error');
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name').addClass('error'); //Added By Ibrahim on 10/20/2020
isValid = false;
} else {
$('#nameError').hide();
$('#ServerNameError').hide(); // [Server Side Validation] Added By Ibrahim on 10/20/2020
// $('#Name').removeClass('error');
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name').removeClass('error'); //Added By Ibrahim on 10/20/2020
}
}
if (field == undefined || field == 'ddlFeedbackType') {
if ($('#ddlFeedbackType').val() == 0) {
$('#ddlFeedbackTypeErr').text('Please select feedback type');
$('#ddlFeedbackTypeErr').show();
$('#ServerddlFeedbackTypeErr ').hide(); // [Server Side Label] // Added By Ibrahim 10/21/2020
$('#ddlFeedbackType').addClass('error');
isValid = false;
} else {
$('#ddlFeedbackTypeErr').hide();
$('#ServerddlFeedbackTypeErr ').hide(); // [Server Side Label] // Added By Ibrahim 10/20/2020
$('#ddlFeedbackType').removeClass('error');
}
}
if (field == undefined || field == 'ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea') {
if ($('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').val() == 0) {
$('#nameErr').text('Please select area');
$('#nameErr').show();
$('#ServerAreaErr').hide(); // [Server Side Label] // Added By Ibrahim 10/21/2020
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').addClass('error');
isValid = false;
} else {
$('#nameErr').hide();
$('#ServerAreaErr').hide(); // [Server Side Label] // Added By Ibrahim 10/20/2020
$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').removeClass('error');
}
}
if (field == undefined || field == 'ddlCategory') {
if ($('#ddlCategory').val() == 0) {
$('#categoryErr').text('Please select category');
$('#categoryErr').show();
$('#ServerCategoryErr').hide(); // [Server Side Label] // Added By Ibrahim 10/21/2020
$('#ddlCategory').addClass('error');
isValid = false;
} else {
$('#categoryErr').hide();
$('#ServerCategoryErr').hide(); // [Server Side Label] // Added By Ibrahim 10/20/2020
$('#ddlCategory').removeClass('error');
}
}
if (field == undefined || field == 'ddlSubCategory') {
if ($('#ddlSubCategory').val() == 0) {
$('#subCatErr').text('Please select sub-category');
$('#subCatErr').show();
$('#ServerSubCategoryErr').hide(); // [Server Side Label] // Added By Ibrahim 10/21/2020
$('#ddlSubCategory').addClass('error');
isValid = false;
} else {
$('#subCatErr').hide();
$('#ServerSubCategoryErr').hide(); // [Server Side Label] // Added By Ibrahim 10/20/2020
$('#ddlSubCategory').removeClass('error');
}
}
if (field == undefined || field == 'ddlIssue') {
if ($('#ddlIssue').val() == 0) {
$('#issueErr').text('Please select issue');
$('#issueErr').show();
$('#ServerIssueErr').hide(); // [Server Side Label] // Added By Ibrahim 10/21/2020
$('#ddlIssue').addClass('error');
isValid = false;
} else {
$('#issueErr').hide();
$('#ServerIssueErr').hide(); // [Server Side Label] // Added By Ibrahim 10/20/2020
$('#ddlIssue').removeClass('error');
}
}
//************************************************
//**************Starts**********03/23/2021******** Ibrahim Inam
//************************************************
var CaptchaResponse = grecaptcha.getResponse();
if (typeof CaptchaResponse === 'undefined' || CaptchaResponse === null || CaptchaResponse === "") {
$('#recaptchaErr').text('Captcha is invalid! Please try again.');
$('#recaptchaErr').show();
isValid = false;
} else {
$('#recaptchaErr').text('');
$('#recaptchaErr').hide();
}
//************************************************
//**************Ends**********03/23/2021**********
//************************************************
return isValid;
}
</script>
<section class="section default-content">
<div class="container">
<div class="row">
<div class="col-sm-12 default-content-2">
<div class="form_w3layouts">
<!-- form starts here -->
<div class="agile_form">
<div id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_div1" style="display: none;">
<span id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Label1"></span>
</div>
<span id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_lblError" class="validation"></span>
<div id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_divForm">
<fieldset>
<legend>Feedback</legend>
<p>All fields with (*) are mandatory.</p>
<div class="section_class_agileits">
<span>Customer Type *</span>
<select name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$ddlCustomerType"
onchange="javascript:setTimeout('__doPostBack(\'ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$ddlCustomerType\',\'\')', 0)" id="ddlCustomerType">
<option selected="selected" value="1">Non bank muscat customer</option>
<option value="2">bank muscat customer</option>
</select>
<span id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_reqFeedback" style="display:inline-block;color:Red;font-size:Small;width:100%;display:none;"> * </span>
</div>
<div class="section_class_agileits">
<span>Feedback Type *</span>
<select name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$ddlFeedbackType" id="ddlFeedbackType" data-required="">
<option selected="selected" value="0">Please Select</option>
<option value="CTL2~Request">Request</option>
<option value="CTL3~Complaint">Complaint</option>
<option value="CTL4~Compliment">Appreciation</option>
<option value="CTL5~Enquiry">Enquiry</option>
</select>
<label style="color:#eb262b; display:none;" id="ddlFeedbackTypeErr"></label>
</div>
<div class="clear"></div>
<div class="clear"></div>
<div class="section_class_agileits">
<span>Full Name *</span>
<input name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$Name" type="text" maxlength="50" id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_Name" class="FullName" data-required="">
<label style="color:#eb262b; display:none;" id="nameError"></label>
</div>
<div class="section_class_agileits">
<span>Phone No *</span>
<input name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$PhoneNo" type="text" maxlength="12" id="PhoneNo" onkeypress="return NumberValidate(event);" data-required="">
<label id="ServerPhoneNoErr" style="color:#eb262b;"></label>
</div>
<div class="clear"></div>
<div class="section_class_agileits">
<span>Email *</span>
<input name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$email" type="email" maxlength="50" id="email" data-required="">
<label style="color:#eb262b; display:none;" id="emailErr"></label>
</div>
<div class="clear"></div>
<div class="section_class_agileits" style="margin-bottom: -1px;">
<span>Area *</span>
<select name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$ddlArea" id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea" onchange="LoadCategories()" data-required="">
<option selected="selected" value="0">Please Select</option>
<option value="A1">Accounts</option>
<option value="A2">ATM / Non bank Muscat and Meethaq</option>
<option value="A3">ATM/CDM bank Muscat and Meethaq</option>
<option value="A4">Bill Payments</option>
<option value="A5">BM Apps</option>
<option value="A6">Cards</option>
<option value="A7">Certificates (NOC/CLC)</option>
<option value="A8">Cheques</option>
<option value="A10">Funds Transfer</option>
<option value="A11">Global Trade Services</option>
<option value="A12">Insurance</option>
<option value="A13">Internet Banking</option>
<option value="A14">Loans and Mortgages</option>
<option value="A28">Merchant</option>
<option value="A18">Salary</option>
<option value="A19">Staff Attitude</option>
</select>
<label style="color:#eb262b; display:none;" id="areaErr"></label>
</div>
<div class="section_class_agileits">
<span>Category *</span>
<select id="ddlCategory" name="ddlCategory" onchange="LoadSubCategories()" data-required="true">
<option value="0">Please Select</option>
</select>
<label style="color:#eb262b; display:none;" id="categoryErr"></label>
<label id="ServerCategoryErr" style="color:#eb262b;"></label>
</div>
<div class="section_class_agileits" style="margin-bottom: -1px;">
<span>Sub-Category *</span>
<select id="ddlSubCategory" name="ddlSubCategory" onchange="LoadIssues()" data-required="true">
<option value="0">Please Select</option>
</select>
<label style="color:#eb262b; display:none;" id="subCatErr"></label>
<label id="ServerSubCategoryErr" style="color:#eb262b;"></label>
</div>
<div class="section_class_agileits">
<span>Issue *</span>
<select id="ddlIssue" name="ddlIssue" data-required="true">
<option value="0">Please Select</option>
</select>
<label style="color:#eb262b; display:none;" id="issueErr"></label>
<label id="ServerIssueErr" style="color:#eb262b;"></label>
</div>
<div style="display: none; line-height: 0pt;">
<input type="button" name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$btnUpdate" value=""
onclick="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$btnUpdate", "", true, "", "", false, true))"
id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_btnUpdate">
</div>
<div class="section_class_agileits" style="width: 100%;">
<span>Comment *</span>
<textarea name="ctl00$ctl28$g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087$ctl00$txtComments" rows="5" cols="5" id="ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_txtComments" onchange="ValidateTextArea()"
data-required="" onkeydown="checkTextAreaMaxLength(this,event,'255');" class="txtComments"></textarea>
<label style="color:#eb262b; display:none;" id="commentErr"></label>
<label id="ServerCommentErr" style="color:#eb262b;"></label>
</div>
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$('#ddlSubCategory').html(html);
$('#ddlIssue').html(html);
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html += '<option value="' + categories[i].Value + '~' + categories[i].Text + '">' + categories[i].Text + '</option>';
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$('#ddlCategory').html(html);
},
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//alert('Error occured');
if (jqXHR.status == 500) {
console.log('Internal error: ' + jqXHR.responseText);
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console.log('Unexpected error.');
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}
});
}
function LoadSubCategories() {
if ($('#ddlCategory').val() != '') {
$('#ddlCategory').removeClass('error');
// Added By Ibrahim Inam 10/21/2020
//$('#ddlCategory option:selected').removeAttr('selected');
var value = $('#ddlCategory').val();
//$('#ddlCategory').find('option[value="' + value + '"]').attr("selected", "selected");
// Added By Ibrahim Inam 10/21/2020
}
var html = '<option selected="selected" value="0">Please Select</option>';
$('#ddlSubCategory').html(html);
$('#ddlIssue').html(html);
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param.areaKey = $('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').val();
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url: methodUrl,
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var categories = result.d;
var html = '<option selected="selected" value="0">Please Select</option>';
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//alert('Error occured');
if (jqXHR.status == 500) {
console.log('Internal error: ' + jqXHR.responseText);
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}
});
}
function LoadIssues() {
if ($('#ddlSubCategory').val() != '') {
$('#ddlSubCategory').removeClass('error');
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// Added By Ibrahim Inam 10/21/2020
//$('#ddlSubCategory option:selected').removeAttr('selected');
var value = $('#ddlCategory').val();
//$('#ddlSubCategory').find('option[value="' + value + '"]').attr("selected", "selected");
// Added By Ibrahim Inam 10/21/2020
}
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var param = {};
param.areaKey = $('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_ddlArea').val();
param.categoryKey = $('#ddlCategory').val();
param.subCategoryKey = $('#ddlSubCategory').val();
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param.isArabic = false;
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type: "POST",
url: methodUrl,
data: JSON.stringify(param),
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(result) {
var categories = result.d;
var html = '<option selected="selected" value="0">Please Select</option>';
if (categories != null && categories.length > 0) {
for (var i = 0; i < categories.length; i++) {
html += '<option value="' + categories[i].Value + '~' + categories[i].Text + '">' + categories[i].Text + '</option>';
}
}
$('#ddlIssue').html(html);
},
error: function(jqXHR, textStatus, errorThrown) {
//alert('Error occured');
if (jqXHR.status == 500) {
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console.log('Unexpected error.');
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function ChangeIssue() {
if ($('#ddlIssue').val() != '') {
$('#ddlIssue').removeClass('error');
// Added By Ibrahim Inam 10/21/2020
$('#ddlSubCategory option:selected').removeAttr('selected');
var value = $('#ddlCategory').val();
$('#ddlSubCategory').find('option[value="' + value + '"]').attr("selected", "selected");
// Added By Ibrahim Inam 10/21/2020
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$('#ctl00_ctl28_g_2db46d4f_b3b0_4c1d_aebe_2736a31c6087_ctl00_txtComments').removeClass('error');
$("#ValidateTextArea").hide(); // Added by Ibrahim Inam 10/27/2020
}
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$('#divCustomer').show();
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}
}
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<menu class="ms-hide">
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<div class="container">
<div id="ctl00_g_8b979a08_37f3_4071_a0a6_f1adf3fc2b6b" __markuptype="vsattributemarkup" __webpartid="{8b979a08-37f3-4071-a0a6-f1adf3fc2b6b}" webpart="true">
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<div id="menu-button"></div>
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<ul>
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<ul>
<li><a href="/en/about">About us</a></li>
<li><a href="/en/about/pages/bod.aspx">Board of directors</a></li>
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