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Text Content

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Important information: We are aware that companies unaffiliated with Enbridge
Gas, are using social media posts, digital ads and other tactics that suggest
consumers may be eligible for Enbridge and/or government rebates for energy
efficiency upgrades. Visit our consumer protection page for tips to protect
yourself from a potential scam.

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   Everything you need to manage your service with Enbridge Gas.
   
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   REBATES AND ENERGY CONSERVATION
   
   Save on smart thermostats, insulation, boilers, and more.
   
    * Home Efficiency Rebate Plus
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    * Home Winterproofing Program
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    * Smart Thermostats

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   Explore the safe and clean options of natural gas use in your home.
   
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    * Cooking With Gas

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   Natural gas is one of the safest fuel sources.
   
    * Smell Gas?
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   SAFETY
   
   Natural gas is one of the safest fuel sources.
   
    * Smell Gas?
    * Keep Your Meter Clear
   
    * Carbon Monoxide Safety
    * Blocked Sewer and Cross Bore Safety
   
    * Digging Safety for Contractors
    * Appliance Safety Tips

 * Contact Us

 * Doing Business With Us
   
   
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   Our vision is to be the leading gas and energy delivery company in North
   America.
   
    * About Dawn
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    * Standard Contracts
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    * Invoice and Payment Options
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    * I would like to...
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 * Operational Information
   
   
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    * Operational Status & Notices
    * Operational Available Transport Capacity
    * Contractual Reporting
   
    * Email Notification Service Subscription Form
    * T1/T2/T3 Storage Injection/Withdrawal Overrun Calendar
    * Storage Reporting
   
    * Gas Day Summary Report
    * Index of Customers
    * Standards of Conduct

 * Services
   
   
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   Our Dawn Hub is one of the largest integrated natural gas storage facilities
   in North America.
   
    * Hub
    * Park & Loan Storage
    * Exchange
    * M13 Transportation
    * F24-S
    * Downstream Pipeline Balancing Service
   
    * Off-Peak Storage
    * High Deliverability Storage
    * M12 Transportation
    * M16 Transportation
    * F24-T
    * 331
   
    * Peak Storage
    * C1 Transportation
    * M12-X Transportation
    * M17 Transportation
    * Upstream Pipeline Balancing Service
    * 332

 * Rates & Tariffs
 * News & Presentations
 * Contact Us

 * Clean Transportation
   
   
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   Transportation is the largest source of emissions in Ontario*. See how we’re
   driving cleaner fuels and low emission technologies forward.
   
    * Renewable Natural Gas (RNG)
    * Hydrogen
   
    * Renewable Natural Gas for Municipalities
   
    * Compressed Natural Gas (CNG) for Fleets

 * Net-Zero Buildings
   
   
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   Heat for buildings is the second largest source of emissions in Ontario.*
   We’re greening buildings through innovative technologies.
   
    * Energy Conservation for Businesses
    * Geothermal Heating
    * Renewable Natural Gas (RNG)
    * Wastewater Energy Transfer (WET)
   
    * Energy Conservation for Homes
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    * Gas Heat Pumps (GHP)
    * Hydrogen
    * Voluntary Low-Carbon Program

 * Greening Industry
   
   
   GREENING INDUSTRY
   
   Industrial processes are the third largest source of emissions in Ontario.*
   We’re investing in hydrogen and exploring carbon capture and sequestration
   for processes that can’t be electrified.
   
    * Carbon Capture and Storage (CCS)
    * Hydrogen
   
    * Energy Conservation for Businesses
    * Renewable Natural Gas (RNG)
   
    * Energy Conservation for Homes
    * Producing Renewable Natural Gas

 * Pathways to Net Zero Emissions
 * Regional Planning

 * Learn About Natural Gas
 * Giving Back to Communities
   
   
   GIVING BACK TO COMMUNITIES
   
   
   
    * Our Community Partnerships
   
    * Giving Guidelines

 * Working with Indigenous Peoples
 * Regulatory
 * Newsroom
 * Projects
   
   
   PROJECTS
   
   Get information and updates about current and past projects.
   
    * 2021-2022 Storage Enhancement Project
    * 2024 Well Project
    * 5371 Boundary Road Pipeline Project
    * Bobcaygeon Community Expansion Project
    * Boblo Island Community Expansion Project
    * Cherry Valley Community Expansion Project
    * Crowland Test Well Drilling Project
    * Dawn Corunna Project
    * Dundalk Reinforcement Project
    * East Gwillimbury Community Expansion Project
    * East Harbour Relocation Project
    * Eganville Community Expansion Project
   
    * Greenstone Pipeline Project
    * Haldimand Shores Community Expansion Project
    * Hamilton Airport Regional Expansion Project
    * Hamilton Light Rail Transit Pipeline Relocation Project
    * Hamilton Reinforcement Project
    * Hidden Valley Community Expansion Project
    * Kingston Lateral Reinforcement Project
    * London Lines Replacement Project
    * Low-Carbon Energy Project
    * Merrickville-Wolford Community Expansion Project
    * Mohawks of the Bay of Quinte and Shannonville Community Expansion Project
    * Neustadt Community Expansion Project
   
    * NPS 20 Pipeline Replacement Cherry to Bathurst Project
    * NPS 20 Waterfront Relocation Pipeline Project
    * Overlea Station Relocation Project
    * Panhandle Regional Expansion Project
    * Ridge Landfill Renewable Natural Gas (RNG) Project
    * Rockcliffe Control Station Relocation Project
    * Sandford Community Expansion Project
    * Scarborough Subway Extension Project
    * Selwyn Community Expansion Project
    * St Laurent Ottawa North Pipeline Project
    * Watford Pipeline Project
    * Windsor Pipeline Replacement Project

 * Careers


 * Home
 * Residential
 * Rebates & Energy Conservation
 * Home Winterproofing Program (HWP)


HOME WINTERPROOFING PROGRAM (HWP)

Change Service Area
main content
What are the upgrades? Eligibility How the program works FAQs
Navigate to the section: Select a section What are the upgrades? Eligibility How
the program works FAQs




FREE ENERGY UPGRADES FOR HOMES IN NEED

Enbridge Gas and Save on Energy have teamed up to help you lower your energy
costs and make your home more comfortable. Now streamlined into just one simple
application, the Home Winterproofing Program and Energy Affordability Program
offer energy-saving upgrades at no cost. If your home and household income
levels qualify, you’ll be eligible for free insulation, draft proofing, a smart
thermostat, Energy Star® appliances and more.

By helping Ontarians reduce energy use, we’re not only doing our part in the
fight against climate change, but helping to keep natural gas affordable for all
by avoiding expensive repairs on our infrastructure.


WHAT’S INCLUDED

 * A free home energy assessment by a trusted delivery agent

 * Free energy-efficient upgrades, including insulation, draft proofing and a
   smart thermostat

 * Quick, professional installation by our qualified contractors






“I’M A PENSIONER AND I BUDGET VERY CAREFULLY.”

Built nearly fifty years ago, Rosemary’s Brampton, Ontario home was drafty and
cold especially around the windows and electrical outlets in the wall. Rosemary
signed up for the Home Winterproofing Program and received a home energy
assessment and energy-efficient upgrades, including insulation, draft proofing
and a smart thermostat. Now her home is much warmer in the winter and cooler in
the summer. Best of all? She didn’t pay a thing.

More videos:
Does my home need insulation?
Questions about the Home Winterproofing Program?

 * 1. Overview
 * 2. About you
 * 3. Your household
 * 4. Your home
 * 5. Contact info
 * 6. Next steps

×

Sorry, looks like there are some details that we're missing, please correct
these fields and try again.

Edit my application


MORE THAN 47,000 HOMES HAVE PARTICIPATED! LET’S SEE IF YOU’RE ELIGIBLE FOR FREE
UPGRADES.

We’re going to start by asking you a few questions about your home. The
application should take about five minutes to complete. If you would like to
apply via phone, contact a delivery agent near you.

Before you begin:

 * You’ll need a copy of your Enbridge Gas bill.
 * The account must be in your name to apply.
 * If you rent your home, we’ll need your landlord’s contact information.

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

Apply now
×

Sorry, it looks like there are some details missing. Please correct these fields
and try again.

Edit my application


TO START, TELL US A BIT ABOUT YOURSELF

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

Are you an Enbridge Gas customer? Select an option Yes No

Please select if you are an Enbridge Gas customer.

What is your home's primary heat source? Select an option Natural gas boiler
Natural gas fireplace Natural gas furnace None of the above

Please specify what heats your home.

How did you hear about this offer? Select an option Contractor
Newspaper/magazine ads/articles Direct mail Community event Toll-free number
Government of Ontario/Ministry of Energy website Electric utility Enbridge Gas
bill Enbridge Gas website Friend or family member Online (Google search,
Facebook, YouTube) Social agency referral Other
How did you hear about this offer? (Other)

Please select how you heard about this offer.

Special offer promo code: Please enter your special promo code if you have
received one.
Previous Next
×

Sorry, it looks like there are some details missing. Please correct these fields
and try again.

Edit my application


NEXT, A FEW QUESTIONS ABOUT YOUR HOUSEHOLD INCOME

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

Do you receive any of the following government benefits? Select an option
Allowance for Seniors Allowance for Survivors Energy Affordability Program
(EAP), formerly known as the Home Assistance Program Guaranteed Income
Supplement Healthy Smiles Ontario Child Dental Program LEAP Emergency Financial
Assistance Grant Ontario Disability Support Program Ontario Electricity Support
Program Ontario Works None of the above

Please specify if you recieve any of the listed government benefits.

How many people live in your home? Select an option 1 2 3 4 5 6 7+

Please specify the number of people that are living in your home.

Is your combined household income less than $42,437 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $60,014 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $73,501 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $84,872 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $94,890 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $103,947 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Is your combined household income less than $112,275 before taxes? If you're not
sure, you can reference line 26000 on your most recent income tax return. Select
an option Yes No

Please specify if your household income is above the specified amount.

Previous Next
×

Sorry, it looks like there are some details missing. Please correct these fields
and try again.

Edit my application


THANK YOU! NOW LET'S TALK ABOUT YOUR HOME.

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

What type of home do you live in? Select an option Detached Semi-detached
Duplex/triplex Apartment/condominium Row house/town house Mobile home with a
permanent foundation

Home type is required

Approximately when was your home built? Please estimate the year the house was
built as accurately as possible.
Year unknown
Do you own or rent your home? Select an option Own Rent

Own or Rent is required

What is your landlord's full name?*

"Landlord's full name is required"

What is your landlord's phone number?*

" Landlord's phone number is required"

Please specify the best phone number to reach your landlord.

What is your landlord's email address?*

" Landlord's email address is required"

Please specify the best email address to reach your landlord.

What’s the best way to reach your landlord?* Select an option Phone Email

Best way to reach your landlord is required

Previous Next
×

Sorry, it looks like there are some details missing. Please correct these fields
and try again.

Edit my application


GREAT NEWS! IT LOOKS LIKE YOU MAY BE ELIGIBLE FOR FREE UPGRADES. PLEASE FILL OUT
THE APPLICATION FORM BELOW TO START THE PROCESS.

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

Previous Next
Enbridge Gas account number Please enter your Enbridge Gas account number (12
digits), without spaces. If your account number starts with 0, please enter 0.
Providing this will simplify your application process with our delivery agents.
First name *
Last name *
Street address *
Street address 2
City/Town/Municipality *



Postal code *
Phone *

Please enter the best phone number to contact you at.

Email address *

Please enter the best email address to contact you at.

The email address do not match.

Confirm email: *

Please confirm your email address.

The email address do not match.

What's the best time to reach you? * Select an option Morning (9 a.m. - noon)
Afternoon (1- 4 p.m.) Evening (4 - 6 p.m.)

I acknowledge that the information collected can be used for further marketing
purposes.

×

You will not have the ability to edit any of your information beyond this point.

Submit my application
Review my information


YOU’RE ALMOST THERE!

The next step is we'll send your information to an Enbridge Gas program delivery
agent.

 * They will verify income or benefits received by your household to confirm
   eligibility.
 * You may also be screened for the IESO's Energy Affordability Program, which
   can give you even more savings.

If you are satisfied with the information you have entered, select 'Proceed to
submit'. If you want to change any information, select Previous.

We noticed you filled another form on the Enbridge Gas website, so we have
pre-filled your answers in the form below.

Previous Proceed to submit


Several fields contain invalid characters. Please re-submit the form.


THESE FREE UPGRADES CAN HELP TO REDUCE ENERGY COSTS

Wall, attic or basement insulation
Proper insulation can eliminate drafts, control moisture and minimize outside
noise.

Draft proofing
We’ll seal air leaks, so the air you’re paying to heat doesn’t escape through
the cracks.

Smart thermostat
A smart thermostat adjusts automatically to keep you comfortable without wasting
energy.





IS YOUR HOUSEHOLD ELIGIBLE?

 * You have an Enbridge Gas account in your name.

 * Your home is heated with a natural gas furnace or boiler.

 * You meet ONE of the following criteria:





YOUR HOUSEHOLD INCOME FITS WITHIN THESE LEVELS:

Number of people in the home Before-tax household income 1 $42,437 2 $60,014 3
$73,501 4 $84,872 5 $94,890 6 $103,947 7+ $112,275


OR, YOU RECEIVE ASSISTANCE FROM ONE OF THESE GOVERNMENT PROGRAMS:

 * Ontario Works
 * Ontario Disability Support Program
 * LEAP Emergency Financial Assistance Grant
 * Guaranteed Income Supplement
 * Allowance for Seniors
 * Allowance for Survivors
 * Healthy Smiles
 * Ontario Electricity Support Program
 * Energy Affordability Program (EAP), formerly known as the Home Assistance
   Program (HAP)




Homes built before 1980 have higher insulation and draft-proofing requirements.
Your home can still be eligible for a smart thermostat even if it does not meet
the requirements for insulation and draft proofing.





HOW THE PROGRAM WORKS


SEE IF YOUR HOME QUALIFIES

Apply online or by phone at 1-844-770-3148. We work with authorized delivery
agents across Ontario who will contact you with a few follow-up questions.

They'll ask for proof of income, such as a benefit statement or other supporting
documents pertaining to your last tax assessment. This will be kept
confidential.


SCHEDULE A QUICK HOME VISIT

An authorized delivery agent will visit your home to check whether it’s properly
insulated, or if air is escaping through windows and doors. This home energy
assessment usually takes about two hours.


FREE, PROFESSIONAL INSTALLATION

If we find that your home is eligible for free upgrades, our qualified
contractors will install them at your convenience. It’s quick and clean, and
there’s no cost to you.


FOLLOW-UP HOME VISIT

The same delivery agent will visit you again to make sure everything’s working
properly and to answer any follow-up questions.


FREQUENTLY ASKED QUESTIONS


WHY IS THIS PROGRAM FREE?

We offer a range of conservation programs that help Ontarians save energy and
money. By helping income-qualified households reduce energy use, we’re not only
doing our part in the fight against climate change, but helping to keep natural
gas affordable for all with less wear-and-tear on our infrastructure.


WHAT MAKES MY HOME ELIGIBLE FOR UPGRADES?

Only homes that need energy-saving upgrades will receive them. Older homes tend
to have insufficient insulation and more potential to save energy. If your home
energy assessment uncovers that your home is well-insulated, it won’t be
eligible for free upgrades.


IF I RENT MY HOME, CAN I STILL QUALIFY FOR UPGRADES?

Yes, if you qualify, you will also need written permission from your landlord
before we can install the upgrades.


WHAT DOCUMENTS DO I NEED TO PROVIDE AS PROOF OF INCOME?

We’ll need the most recent Notice of Assessment for all household members over
the age of 18 (please black out your social insurance number before sending). If
you participate in a government assistance program, you can send your Benefit
Statement instead.


ARE YOUR DELIVERY AGENTS AND CONTRACTORS AUTHORIZED?

We work with delivery agents across Ontario to offer this program. They are
authorized to work with you every step of the way and are available to answer
any questions throughout the process.

Agents authorized to deliver this program:
Postal codes starting with K – EnviroCentre
Postal codes starting with M or P – Ecofitt
Postal codes starting with L or N – CLEAResult, The Home Inspectors Group


HOW MANY VISITS CAN I EXPECT?

We’ll need to schedule at least three visits: the first, to assess whether your
home needs energy-saving upgrades; the second, to install the upgrades; and a
final follow-up visit.


IF MY HOME IS HEATED WITH A GAS FIREPLACE, CAN I STILL QUALIFY?

Yes, you may qualify if your natural gas fireplace is the primary heat source
for your home.


I DON’T MEET THE INCOME CRITERIA—CAN I STILL APPLY?

Unfortunately, we limit participants to those who fit within the stated income
criteria. Please check back as the income criteria changes from year to year.
You may also qualify for other rebates and programs.


IF I QUALIFY FOR THE ENERGY AFFORDABILITY PROGRAM FROM SAVE ON ENERGY, DO I ALSO
QUALIFY FOR THE HOME WINTERPROOFING PROGRAM?

Yes. If you qualify for the Energy Affordability Program, you automatically
qualify for the Home Winterproofing Program. These two programs are now
delivered together, streamlining the process for customers. For more information
on the Energy Affordability Program, visit saveonenergy.ca.


WHAT TYPE OF HOME DO I LIVE IN?

Please check for the classification of residential structures:

 * Detached – A dwelling unit with walls and roofs independent of any other
   building.
 * Semi-detached – A set of two dwelling units separated from each other by one
   vertical division termed “party wall”. Each dwelling unit is identified as
   “double/semi-detached” and evaluated separately.
 * Row house/townhouse – A dwelling unit separated by one or at least two
   vertical divisions termed “party walls”, from the adjacent dwelling units.
 * Duplex/triplex - A building containing two or three units fully or partially
   stacked, or joined by a common space if not stacked, separated from each
   other by vertical (i.e. party wall) or horizontal (i.e. floor or ceiling)
   divisions.
 * Apartment/condominium – A building containing four or more units fully or
   partially stacked, or joined by a common space if not stacked. Unfortunately,
   this type of home cannot qualify for the program.
 * Mobile home with a permanent foundation – a moveable dwelling unit designed
   and constructed to be transported by road on its own chassis to a site and
   placed on a permanent foundation such as blocks, posts or a pad.
 * Mobile home without a permanent foundation – a single dwelling, designed and
   constructed to be transported on its own chassis and capable of being moved.
   Unfortunately, this type of home cannot qualify for the program.


DO I HAVE TO APPLY SEPARATELY TO THE ENERGY AFFORDABILITY PROGRAM AND THE HOME
WINTERPROOFING PROGRAM?

No. Applying to either one of these programs means you’ll be automatically
screened for both. These two programs are now delivered together, streamlining
the process for customers. For more information on the Energy Affordability
Program, visit saveonenergy.ca/EAP.


IF I QUALIFY, WILL I RECEIVE EVERY ELIGIBLE UPGRADE UNDER BOTH THE ENERGY
AFFORDABILITY PROGRAM AND THE HOME WINTERPROOFING PROGRAM?

Our authorized delivery agents will assess which energy-saving upgrades your
home requires. If your home does not require certain upgrades, such as
insulation, you can still qualify for other upgrades under either program.


DOES ENBRIDGE GAS HAVE ANY ONGOING CAMPAIGNS OR INITIATIVES?

Yes. Our trusted social agency outreach agent, 7th Wave, will reach out to
social agencies to provide training to agency staff so you can help your clients
apply to the Home Winterproofing Program. Agencies may qualify to participate in
a referral initiative program.

Another vendor, Brickworks Communications Inc., will also be completing a call
campaign to Enbridge Gas customers to inform them of their eligibility for the
Home Winterproofing Program.

Neither of these agencies will collect personal or confidential information over
the phone.





MORE TIPS AND OFFERS FOR YOUR HOME

Scam and Frauds


IT’S NOT US KNOCKING! PROTECT YOURSELF FROM SCAMS.

Enbridge Gas does not endorse door-to-door sales. Only authorized delivery
agents can deliver our programs and will never show up unannounced.

See authorized delivery agents

Home Efficiency Rebate Plus


ENHANCED REBATES THROUGH A NEW PARTNERSHIP THE GOVERNMENT OF CANADA’S GREENER
HOMES GRANT.

Save energy and improve the comfort of your home year-round with up to $10,000
back on insulation, windows and doors, heat pumps, weatherproofing and more.

See rebates


See Program Terms and Conditions.



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