support.igloosoftware.com Open in urlscan Pro
104.16.51.111 Public Scan

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Add Verdict Report

Submitted URL:
http://support.igloosoftware.com/
Effective URL:
https://support.igloosoftware.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api (September 9th 2023, 12:48:33 am UTC) from SG — Scanned from SG

Summary HTTP 38 Redirects Links 11 Behaviour Indicators

Summary

This website contacted 10 IPs in 3 countries across 9 domains to perform 38 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.igloosoftware.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.

This is the only time support.igloosoftware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
5 9	104.16.51.111 104.16.51.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
22	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	151.101.129.181 151.101.129.181	54113 (FASTLY) (FASTLY)
3	42.99.140.146 42.99.140.146	4637 (ASN-TELST...) (ASN-TELSTRA-GLOBAL Telstra Global)
2	172.64.103.11 172.64.103.11	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	142.251.12.95 142.251.12.95	15169 (GOOGLE) (GOOGLE)
1	151.101.65.229 151.101.65.229	54113 (FASTLY) (FASTLY)
1	42.99.140.161 42.99.140.161	4637 (ASN-TELST...) (ASN-TELSTRA-GLOBAL Telstra Global)
2	142.250.4.94 142.250.4.94	15169 (GOOGLE) (GOOGLE)
38	10

9 104.16.51.111 (None, ) 5 redirects

ASN13335 (CLOUDFLARENET, US)

support.igloosoftware.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
igloosupport.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

22 104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p20.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.129.181 (United States)

ASN54113 (FASTLY, US)

play.vidyard.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 42.99.140.146 (Japan)

ASN4637 (ASN-TELSTRA-GLOBAL Telstra Global, HK)
PTR: ip-42-99-140-146.pacnet.net

use.typekit.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 172.64.103.11 (United States)

ASN13335 (CLOUDFLARENET, US)

use.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.251.12.95 (United States)

ASN15169 (GOOGLE, US)
PTR: se-in-f95.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.65.229 (United States)

ASN54113 (FASTLY, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 42.99.140.161 (Japan)

ASN4637 (ASN-TELSTRA-GLOBAL Telstra Global, HK)
PTR: ip-42-99-140-161.pacnet.net

p.typekit.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.4.94 (United States)

ASN15169 (GOOGLE, US)
PTR: sm-in-f94.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
22	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 2286 p20.zdassets.com — Cisco Umbrella Rank: 41125 theme.zdassets.com — Cisco Umbrella Rank: 10939	500 KB
8	igloosoftware.com 4 redirects support.igloosoftware.com	21 KB
4	typekit.net use.typekit.net — Cisco Umbrella Rank: 536 p.typekit.net — Cisco Umbrella Rank: 690	122 KB
2	gstatic.com fonts.gstatic.com	30 KB
2	fontawesome.com use.fontawesome.com — Cisco Umbrella Rank: 1204	83 KB
1	zendesk.com 1 redirects igloosupport.zendesk.com — Cisco Umbrella Rank: 365217	810 B
1	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 351	16 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 58	1 KB
1	vidyard.com play.vidyard.com — Cisco Umbrella Rank: 12758	23 KB
38	9

	Domain	Requested by
16	theme.zdassets.com	support.igloosoftware.com p20.zdassets.com
8	support.igloosoftware.com	4 redirects static.zdassets.com support.igloosoftware.com
4	static.zdassets.com	support.igloosoftware.com
3	use.typekit.net	support.igloosoftware.com use.typekit.net
2	fonts.gstatic.com	fonts.googleapis.com
2	use.fontawesome.com	support.igloosoftware.com use.fontawesome.com
2	p20.zdassets.com	support.igloosoftware.com
1	p.typekit.net	use.typekit.net
1	igloosupport.zendesk.com	1 redirects
1	cdn.jsdelivr.net	support.igloosoftware.com
1	fonts.googleapis.com	support.igloosoftware.com
1	play.vidyard.com	support.igloosoftware.com
38	12

This site contains links to these domains. Also see Links.

Domain
customercare.igloosoftware.com
www.igloosoftware.com
www.facebook.com
twitter.com
www.linkedin.com
www.instagram.com
www.youtube.com

Subject Issuer	Validity	Valid
support.igloosoftware.com R3	`2023-09-08` - `2023-12-07`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh
*.vidyard.com GlobalSign Atlas R3 DV TLS CA 2023 Q2	`2023-07-01` - `2024-08-01`	a year	crt.sh
use.typekit.net DigiCert TLS Hybrid ECC SHA384 2020 CA1	`2022-09-14` - `2023-10-15`	a year	crt.sh
use.fontawesome.com GTS CA 1P5	`2023-09-01` - `2023-11-30`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-08-14` - `2023-11-06`	3 months	crt.sh
jsdelivr.net GlobalSign Atlas R3 DV TLS CA 2022 Q4	`2022-12-23` - `2024-01-24`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2023-08-14` - `2023-11-06`	3 months	crt.sh

This page contains 2 frames:

Primary Page: https://support.igloosoftware.com/hc/en-us
Frame ID: D1CB592B9AF86884E7EBF7DBFDE485A5
Requests: 36 HTTP requests in this frame

Frame: https://support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 6EEFFDCE96FF8F217FBED62026B27B74
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Igloo Help Center

Page URL History Show full URLs

http://support.igloosoftware.com/ HTTP 301
https://support.igloosoftware.com/ HTTP 302
https://support.igloosoftware.com/hc HTTP 301
https://support.igloosoftware.com/hc/en-us Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Typekit (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link [^>]*href="[^"]+use\.typekit\.(?:net|com)

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

//cdn\.jsdelivr\.net/

Page Statistics

38
Requests

92 %
HTTPS

0 %
IPv6

9
Domains

12
Subdomains

10
IPs

3
Countries

794 kB
Transfer

1864 kB
Size

4
Cookies

11 Outgoing links

These are links going to different origins than the main page.

URL: https://customercare.igloosoftware.com/
Title: Igloo Customer Care

Search URL Search Domain Scan URL

URL: https://customercare.igloosoftware.com/university
Title: Igloo University

Search URL Search Domain Scan URL

URL: https://customercare.igloosoftware.com/support/product_zone
Title: Igloo Idea Portals

Search URL Search Domain Scan URL

URL: https://customercare.igloosoftware.com/support/developers
Title: Igloo Developer Resources

Search URL Search Domain Scan URL

URL: https://www.igloosoftware.com/copyright/
Title: Legal

Search URL Search Domain Scan URL

URL: https://www.igloosoftware.com/privacy_policy/
Title: Privacy

Search URL Search Domain Scan URL

URL: https://www.facebook.com/Igloo-Software-73048127223/

Search URL Search Domain Scan URL

URL: https://twitter.com/igloosoftware

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/igloo-software

Search URL Search Domain Scan URL

URL: https://www.instagram.com/igloosoftware/

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/IGLOOSoftwareOnline

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://support.igloosoftware.com/ HTTP 301
https://support.igloosoftware.com/ HTTP 302
https://support.igloosoftware.com/hc HTTP 301
https://support.igloosoftware.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 18

https://igloosupport.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

Request Chain 32

https://support.igloosoftware.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

38 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-us Show response
support.igloosoftware.com/hc/
Redirect Chain

http://support.igloosoftware.com/
https://support.igloosoftware.com/
https://support.igloosoftware.com/hc
https://support.igloosoftware.com/hc/en-us

69 KB
14 KB

743ms
730ms

Document
text/html

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

b5a2ca2e39b0375b7d4daf52da2ebe9476c9120a38f65c188843785a5d77c69f

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language: zh-SG,zh;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 803b6cecec383de1-SIN
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Sat, 09 Sep 2023 00:48:25 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=KDq3LdtfyK%2BWf%2BRaIpRBbEOVBtO9sZ0NxEzXbg2xm2opLDwwsBgV0CHQgMIwOXoc%2FVkJiuLLS5b5En7qiKPmXr02MFJHOooZ%2Fm%2BQgPct%2FzOV7d8YZF9fZzv%2FyLeHp1mAA5UK1x0EhPoYvw8%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 803b6ced061b3de1-SIN
x-runtime: 0.340322
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-85f5f86495-v6z72
x-zendesk-processed-host-header: support.igloosoftware.com

Redirect headers

cache-control: max-age=0, public
cf-cache-status: DYNAMIC
cf-ray: 803b6cea9a083de1-SIN
content-language: en-us
content-type: text/html; charset=utf-8
date: Sat, 09 Sep 2023 00:48:24 GMT
location: https://support.igloosoftware.com/hc/en-us
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=qDt4yOBDYmzJeJMhvxrQxt623Y1QlwiKJeJtzhIU2Qvvs3dH8336VQ1Pdcw1gL9MWSwd%2FBs%2BC%2FujDhjWeHGbfTTJNSq5wEZO%2BfhF4ubcpzjG2X3mCxYG%2BiAHxVaFf7RQ9rbr%2FXiRGwAZ%2F6Q%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
x-frame-options: SAMEORIGIN
x-request-id: 803b6cea9a083de1-SIN
x-runtime: 0.038239
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-85f5f86495-5t2p2
x-zendesk-processed-host-header: support.igloosoftware.com

GET
H2 200 application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 728ms
377ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://support.igloosoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:26 GMT
x-amz-version-id: 2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: 909MKP4PCMVMDGXP
age: 129236
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified: Thu, 06 Jul 2023 12:51:05 GMT
server: cloudflare
etag: W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=DRYBKuZyQ9AbLRlgh1z8Bt%2BuuT8C6%2FXMjWVoXhVdeXdTAikCHau06YUYKn5B%2B4JlvYjei4JbPBYWe2z2OwGcDCDE0K7eHv%2BxTfmWKVbD%2Fr43FkZYoSEAeijml6xhlvclKo3Cuzc%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 803b6cf44b489fdd-SIN

GET
H2 200 style.css
p20.zdassets.com/hc/theming_assets/516635/19340/ 254 KB
35 KB 618ms
265ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p20.zdassets.com/hc/theming_assets/516635/19340/style.css?digest=13643351154708

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

bedab13b9430e767b4893aecf2282c2bb40a08c7b0d83e576934ee76b20f044f

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://support.igloosoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:26 GMT
strict-transport-security: max-age=0
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 78319
x-zendesk-origin-server: help-center-unicorn-654fdcd58d-xtlnb
protocol: HTTP/1.1 always
x-request-id: 7cbdb64f8db0c383-SEA
x-ua-compatible: IE=edge
x-runtime: 0.021426
server: cloudflare
etag: W/"bedab13b9430e767b4893aecf2282c2b"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4qGcCwPSVQS4V6yfzcSZx4%2B%2FGaK%2BdWg9VdjXs%2Fnix7ZC8jcn0VPLtd9Kabu8ZGIcF%2FRnYw1r4k8eIPaBxpdeGZwsGJx9He0uKuUShEwiEMVtZxS4eSaDGeupEznoNfIBijY%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-processed-host-header: p20.zdassets.com
cf-ray: 803b6cf43d3ca045-SIN

GET
H2 200 0a0204e8163e8516b0346ea0a6968de3b78d5f25.js Show response
theme.zdassets.com/theme_assets/516635/ 17 KB
7 KB 885ms
534ms Script
application/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/516635/0a0204e8163e8516b0346ea0a6968de3b78d5f25.js

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

4fb31d2dcb9f2ac930d9df6f1a508b0ed265fe05f21f2909a0f21bfc892f3f06

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://support.igloosoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:26 GMT
x-amz-version-id: .8l2iswJuFK87gKJZrc6yPU.W13BZQfa
via: 1.1 1728256c36c9016e0b9379e91a1c2e68.cloudfront.net (CloudFront)
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-cf-pop: SIN5-C1
age: 82405
x-amz-server-side-encryption: AES256
content-encoding: br
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Tue, 09 Aug 2022 15:35:10 GMT
server: cloudflare
etag: W/"28683ee55397e852f4c7584b5f04e319"
access-control-max-age: 86400
access-control-allow-methods: HEAD, GET
content-type: application/javascript
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=W3O2QA79RdJTpdj5mlgwVbSq7feVpVWo4k1ZT78bp5DccEHksQoCNgtMyo51O8WP%2FARsd547pNneO6s%2BNKbCvj6zR9bUmESuBlc5%2BHs33S%2Faa6MZ0ysYp8wQU9cVIvLNdFZQfQ%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-ray: 803b6cf44995a3ca-SIN
x-amz-cf-id: 1S1AaR_pIZ-RGKJh0tVfevJKKgpbsHIaLkWM4on_9JQHFOM-xWjO0A==

GET
H2 200 v4.js Show response
play.vidyard.com/embed/ 70 KB
23 KB 2019ms
1498ms Script
application/javascript 151.101.129.181
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://play.vidyard.com/embed/v4.js

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.129.181 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

e492e5bd630a86a679a9ead911fc5e1e155d75098344c375131c40470e97396d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31557600

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://support.igloosoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

x-cache-hits: 0
date: Sat, 09 Sep 2023 00:48:29 GMT
content-encoding: gzip
via: 1.1 varnish
strict-transport-security: max-age=31557600
age: 0
x-amz-server-side-encryption: AES256
x-cache: MISS
content-length: 23031
x-served-by: cache-qpg1239-QPG
x-china: 0
last-modified: Mon, 28 Aug 2023 17:07:01 GMT
etag: "d22850d6ed493dad3ff1a51479d730cc"
vary: X-China, accept-language, Accept-Encoding
content-type: application/javascript
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access-control-allow-methods: HEAD, GET
content-type: image/svg+xml
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=iRWHFqbklWNPINQVVpYKwvq6FCY%2Fq49z6CyULzpaTmI7pxNm1QsepjRMdflJhlErDI%2FkrClLqHocR0fBOFzZFuKb6h6oBvHeMrb6SlH9vhpDRQhGG%2BpcFjLR3KlXSyQ%2FvxEgqQ%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-ray: 803b6d031ae5a3ca-SIN
x-amz-cf-id: hBSomkRuOpvSZJSXYhfYLEMDeanitrcSpwFaPxBsycLp7ebHk5Mulg==

GET
H2

200

main.js Show response
support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/ Frame 6EEF
Redirect Chain

https://support.igloosoftware.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
https://support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

7 KB
4 KB

265ms
263ms

Script
application/javascript

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

ffc5e26adaebbd5e213a414e44969b09cec06f0bf912c4e2e985d90a2edcb124

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: zh-SG,zh;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:28 GMT
content-encoding: br
x-content-type-options: nosniff
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ZL2lbUlE27y7LDWhfR%2Bdng6V6EIm0plzNBzxsscITw7UivedDkGFcQo1PQpc5DlXPmXwpW1nRKQSju2SK832uuGdPbpLQAWY02isc7NBFPhQ1ZHV3DRkV4LC%2FxeuFSQj3PCM7M0mPsNA9dg%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=UTF-8
cache-control: max-age=14400, public
cf-ray: 803b6d0428703de1-SIN

Redirect headers

date: Sat, 09 Sep 2023 00:48:28 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=0PYIIx812An%2FpjQoUNNXT3a4p7MdsNOX6z2VoEM6S%2BGKJgNl2zAaOflIhlhrEjhTuSFFYAF7mFkysgzuEii%2Fdl4S6xv3y%2FsB%2BHo9Gqankj3icIMW8SbRVuYke62qfALqiHd8S%2F%2BNfiO%2FaIo%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-origin: *
location: /cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
cache-control: max-age=300, public
cf-ray: 803b6d033f6d3de1-SIN

GET
H2 200 0599a145ab17938b1e8c1b26678bf4734226406d.jpg
theme.zdassets.com/theme_assets/516635/ 82 KB
83 KB 124ms
123ms Image
image/jpeg 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/516635/0599a145ab17938b1e8c1b26678bf4734226406d.jpg

Requested by

Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

98814940c45513ca10848f627e14a36479ee7b0c0dcf693e169fb9ee073d46a1

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://support.igloosoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:28 GMT
x-amz-version-id: KsfStAFbnZflT0aG8hREYjX.WUIp5K6g
via: 1.1 f28347a3148f4f8fa1d930375689073c.cloudfront.net (CloudFront)
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-cf-pop: SIN5-C1
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 84446
last-modified: Mon, 06 Jun 2022 19:24:28 GMT
server: cloudflare
etag: "00f681311623142f67fbc8d9f5ee0f18"
access-control-max-age: 86400
access-control-allow-methods: HEAD, GET
content-type: image/jpeg
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=f%2B29s2z2PB8F60Va9jZ2MWWaUYSm%2F%2B2YUdCP6oQIqXpTtIYngvwRCivip4jFTM3fKDgF2bmnCdZX49VgiOlTqfSUVUTatzH8UrNCbZMML7sSPUwMdNhk4HkCeFcB0KTuIRvjow%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control: public, max-age=86400
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
accept-ranges: bytes
cf-ray: 803b6d033afba3ca-SIN
x-amz-cf-id: kqSUN0s34DXaldVs7o7VXK9n6MYTtJuoZEBuMh7gjMs1isYiKRhrIA==

GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
14 KB 858ms
412ms Font
font/woff2 142.250.4.94
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Source+Sans+Pro:ital,wght@0,400;0,600;0,700;1,400;1,600;1,700&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.4.94 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

sm-in-f94.1e100.net

Software

sffe /

Resource Hash

0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.igloosoftware.com
accept-language: zh-SG,zh;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Wed, 06 Sep 2023 06:18:07 GMT
x-content-type-options: nosniff
age: 239422
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14712
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:57 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 05 Sep 2024 06:18:07 GMT

GET
H2 200 l
use.typekit.net/af/37a4b2/00000000000000007735afd8/30/ 60 KB
60 KB 509ms
130ms Font
application/font-woff2 42.99.140.146
ASN-TELSTRA-GLOBA...

General

Check archive.org

Show headers Download Go to

Full URL: https://use.typekit.net/af/37a4b2/00000000000000007735afd8/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n4&v=3
Requested by: Host: use.typekit.net
URL: https://use.typekit.net/adj0xei.css
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 42.99.140.146 , Japan, ASN4637 (ASN-TELSTRA-GLOBAL Telstra Global, HK),
Reverse DNS: ip-42-99-140-146.pacnet.net
Software: nginx /
Resource Hash: d7c2471672a10d29537d8211f214649b2a8cc121066857b87d655b2e919d4b82

Request headers

Referer: https://use.typekit.net/adj0xei.css
Origin: https://support.igloosoftware.com
accept-language: zh-SG,zh;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 00:48:29 GMT
server: nginx
etag: "29e102fab26f8cbc51c65e9b5e978f67cea52281"
content-type: application/font-woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
content-length: 61244

POST
H2 200 803b6cecec383de1 Show response
support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/jsd/r/ Frame 6EEF 0
554 B 149ms
149ms XHR
text/plain 104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://support.igloosoftware.com/cdn-cgi/challenge-platform/h/b/jsd/r/803b6cecec383de1
Requested by: Host: support.igloosoftware.com
URL: https://support.igloosoftware.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
accept-language: zh-SG,zh;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type: application/json

Response headers

date: Sat, 09 Sep 2023 00:48:29 GMT
content-encoding: br
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
cf-ray: 803b6d06faf63de1-SIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=FG2O%2F8ruZGoMoTDm8De29jiQojLumVZeHkUxvsXIWhf38WFKLdz6pqWRj9%2FzfLF6IBUP0NXKpACB7wx7cpggPaBWLJ5wqYsfja8f%2Bt8hmWf1B%2FKIroDDljj7O1cnIlzYa9Z1sfNx21D%2F67g%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/plain; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

33 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.igloosoftware.com/	1969-12-31 23:59:59	Name: __cfruid Value: 4401e215cb98320c38f1a7582404de37dea77a3f-1694220503
support.igloosoftware.com/	1969-12-31 23:59:59	Name: _help_center_session Value: a3pvdmUxR0szcTVQR2o3U2NzRlA0c2doL0dUNlRFZTdlUWRTRlNPT25sUmowV2pTVGU1cTlybHhFMWNWNnl4QS9EVzhpOHJNV2paS0RWUUxEZ0VEbHc9PS0tSGh2c3NQSHIrNXJjVHpsZkhDWTUvUT09--f64f350e38a154ef59b98b733afa59bc2bab0494
.igloosupport.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: efb5e024e9143ad0ad34b1ceca8748ac0fd60026-1694220507
.support.igloosoftware.com/	1970-01-20 23:22:36	Name: cf_clearance Value: 7yvUQuzT6kYJ2_1r8LCvmMfsyf4tMREQNgu4MH9pKng-1694220509-0-1-13977934.d35ec4d1.449626d4-0.2.1694220509

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
fonts.googleapis.com
fonts.gstatic.com
igloosupport.zendesk.com
p.typekit.net
p20.zdassets.com
play.vidyard.com
static.zdassets.com
support.igloosoftware.com
theme.zdassets.com
use.fontawesome.com
use.typekit.net
104.16.51.111
104.18.70.113
142.250.4.94
142.251.12.95
151.101.129.181
151.101.65.229
172.64.103.11
42.99.140.146
42.99.140.161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support.igloosoftware.com Open in urlscan Pro 104.16.51.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

38 Requests

92 %HTTPS

0 %IPv6

9 Domains

12 Subdomains

10 IPs

3 Countries

794 kBTransfer

1864 kBSize

4 Cookies

11 Outgoing links

Page URL History

Redirected requests

38 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

support.igloosoftware.com Open in urlscan Pro
104.16.51.111 Public Scan

Screenshot
Live screenshot

Full Image

38
Requests

92 %
HTTPS

0 %
IPv6

9
Domains

12
Subdomains

10
IPs

3
Countries

794 kB
Transfer

1864 kB
Size

4
Cookies

38 HTTP transactions
0 data transactions