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APPLAUSE APPLICATION TESTING SERVICES REVIEWS

by Applause in Application Testing Services
4.8
50 Ratings
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OverviewReviewsAlternativesLikes and Dislikes



APPLAUSE APPLICATION TESTING SERVICES RATINGS OVERVIEW

Review weighting

Reviewed in Last 12 Months
mail_outlineEmail Page
4.8
50 Ratings (All Time)


RATING DISTRIBUTION

5 Star
 
72%
4 Star
 
24%
3 Star
 
2%
2 Star
 
2%
1 Star
 
0%
Distribution based on 50 ratings


88% Would Recommend


CUSTOMER EXPERIENCE

Evaluation & Contracting
4.6
 
 
 
 
 
Planning & Transition
4.7
 
 
 
 
 
Delivery & Execution
4.7
 
 
 
 
 
Service Capabilities
4.7
 
 
 
 
 



OVERALL EXPERIENCE WITH APPLAUSE APPLICATION TESTING SERVICES

How helpful reviews are selected



FAVORABLE REVIEW

5.0
August 10, 2021

APPLAUSE QA REVIEW

We are using their services for cross functional testing of languages on our
website & applications. They have a good team with a lead in-place who takes
care of operations & efficiencies. We have had a decent experience with them so
far. All the work is outsourced at difference places ... ...
Read Full Review


CRITICAL REVIEW

2.0
November 2, 2017

APPLAUSE EASY TO WORK WITH BUT QUALITY OF BUGS REPORTED LACK IMPACT TO BUSINESS

Applause team members and test leads are great to work with but the quality of
bugs and issues found lack significance and impact. ...
Read Full Review
See All 50 Product Reviews


LIKES AND DISLIKES ABOUT APPLAUSE APPLICATION TESTING SERVICES


LIKES

1. I like the fact that the team is geographically spread. This can be uniquely
used, as in our case- we are using them for testing languages on our mobile
applications as well as desktop applications. This helps us remove dependency of
finding resources for specific language.2. Their rates are ... ...

August 10, 2021

Read Full Review


DISLIKES

Test leads do not understand product enough to transfer knowledge to testers and
therefore, generate insightful findings/bugs...

November 2, 2017

Read Full Review
View more likes and dislikes



TOP APPLAUSE APPLICATION TESTING SERVICES ALTERNATIVES


OTHER VENDORS CONSIDERED BY REVIEWERS BEFORE PURCHASING FROM APPLAUSE

16% considered Accenture
14% considered Cognizant
8% considered Capgemini
All Applause Application Testing Services Alternatives (23)


COMPARE APPLAUSE APPLICATION TESTING SERVICES WITH COMPETITORS

Compare Applause Application Testing Services vs Cigniti Application Testing
Services
Compare Applause Application Testing Services vs Accenture Application Testing
Services
Compare Applause Application Testing Services vs Wipro Application Testing
Services


PRODUCT FEATURES AND RATINGS

Usage of assets, templates, IP (intellectual property) and other accelerators
4.5
 
 
 
 
 
(5)
Vertical/industry investments and experience. Focus and depth in chosen
industries as well as IP, tailored assets and process knowledge and expertise
4.0
 
 
 
 
 
(5)
Ability to test within an Agile and DevOps environment
4.0
 
 
 
 
 
(5)
Usage of automation; how it helps to improve efficiency for the client and/or
reduce costs
3.8
 
 
 
 
 
(5)
Usage of analytics, predictive analytics, AI, cognitive approaches or similar in
testing
3.8
 
 
 
 
 
(5)
Ability to deliver on time, within budget and to scope
4.2
 
 
 
 
 
(5)
Ability to offer a blended delivery model
4.3
 
 
 
 
 
(5)


REVIEWER INSIGHTS AND DEMOGRAPHICS


COMPANY SIZE

 * <50M USD20%
 * 50M-1B USD32%
 * 1B-10B USD16%
 * 10B+ USD26%
 * Gov't/PS/Ed6%


INDUSTRY

 * Media16%
 * IT Services12%
 * Retail12%
 * Healthcare and Biotech10%
 * Other50%


DEPLOYMENT REGION

 * North America49%
 * Europe, Middle East and Africa30%
 * Asia/Pacific14%
 * Latin America7%


MOST HELPFUL APPLAUSE APPLICATION TESTING SERVICES REVIEWS

See All 50 Product Reviews
 * 5.0
   Aug 14, 2020
   Review Source:
   
   
   
   GENIUNE TESTING COMPANY WITH A VERY EFFICIENT CROWD LARGE-SCALE CAPACITY
   
    * Reviewer Function: Software Development
    * Company Size: 30B + USD
    * Industry: Healthcare and Biotech Industry
   
   My company is working with Applause to perform manual non-regression crowd
   testing on a large scale scope : multi country, multi language , multi
   devices Applause company is very efficient in terms of agility and
   time-to-market. The customer relationship is high quality, they listen and
   optimize the test cycle. It's a true efficient pleasure to work with them....
   Read Full Review
 * 5.0
   Aug 24, 2020
   Review Source:
   
   
   
   GREAT PARTNER SUPPORTING COMPLEX AUTOMATION REQUIREMENTS AIDING THE DRIVING
   OF CHANGE!
   
    * Reviewer Function: Management / Business Consulting
    * Company Size: 30B + USD
    * Industry: Telecommunication Industry
   
   Despite challenging requirements and very bespoke automation solutions
   Applause has delivered every time and continue to provide high level of
   service every day of the week. Always available, quick to react and adapt as
   well as being proactive in the collaboration Applause quickly learnt our
   business and products to enure the service delivered was what fit rather than
   what we maybe initial thought we required. Amazing ... ...
   Read Full Review
 * 5.0
   Sep 7, 2020
   Review Source:
   
   
   
   A QUICK AND PRECISE TEST SERVICE ADAPTABLE TO THE NEEDS AND CHARACTERISTICS
   OF ANY PRODUCT
   
    * Reviewer Function: IT
    * Company Size: 1B - 3B USD
    * Industry: Healthcare and Biotech Industry
   
   The ideal service for testing a software product, the yield is optimal in the
   case of an agile development model, so as to exploit the adaptability and
   speed of response of the service. It allowed us to start testing the model on
   small features and then extend it to the entire software development
   cycle....
   Read Full Review
 * 5.0
   Aug 12, 2020
   Review Source:
   
   
   
   WORLD CLASS TESTING WHICH HELPS DRIVE OUR AGILE BUSINESS.
   
    * Reviewer Function: Research and Development
    * Company Size: 250M - 500M USD
    * Industry: Real Estate Industry
   
   Applause is crucial to our business and in releasing our product to the
   market in the cadence which is required. Applause has always brought a very
   experienced view to our testing strategy and has been able to execute our
   test plans in very short order....
   Read Full Review
 * 5.0
   Aug 11, 2020
   Review Source:
   
   
   
   APPLAUSE GETS THE JOB DONE EVERY TIME
   
    * Reviewer Function: Project and Portfolio Management
    * Company Size: 500M - 1B USD
    * Industry: Consumer Goods Industry
   
   Applause has worked in every capacity. There is no problem they can't tackle,
   whether it's handling changes on the fly to delivering high quality
   presentations that are made to inform everyone from project associates to
   C-Suite personnel. They have the capability for a vast array of services and
   their ROI is incredible. ...
   Read Full Review
 * 5.0
   Aug 3, 2020
   Review Source:
   
   
   
   TESTERS ALL OVER THE WORLD
   
    * Reviewer Function: Software Development
    * Company Size: <50M USD
    * Industry: Manufacturing Industry
   
   We are using mainly the localisation testing service and the payment testing
   service for our global online shop. Test cycles are setup quickly by
   Applause. Results are delivered fast and in good quality. The overall
   collaboration works very well. It is a great service for localisation and
   payment testing. So far all of our offered payment methods as well as offered
   languages could have been covered by Applause. ...
   Read Full Review
 * 5.0
   Aug 14, 2020
   Review Source:
   
   
   
   SUPER FAST AND HIGH QUALITY
   
    * Reviewer Function: Research and Development
    * Company Size: 10B - 30B USD
    * Industry: Retail Industry
   
   Applause team is always highly motivated and supports us in optimizing
   customer experience of our products. Easy and fast communication allows us to
   work with them as they would be part of the internal teams. We can always
   rely on them....
   Read Full Review
 * 5.0
   Aug 12, 2020
   Review Source:
   
   
   
   AGILE AND PROACTIVE CROWD-TESTING SOLUTIONS PROVIDED AND TAILORED TOWARDS
   BUSINESS NEEDS
   
    * Reviewer Function: IT
    * Company Size: 10B - 30B USD
    * Industry: Media Industry
   
   Working with Applause has been a pleasure in terms of honest and regular
   communications. They are proactive in ensuring that our relationship works
   out beneficially and are quick to address and discuss any changes which may
   be required to improve on an ongoing basis. ...
   Read Full Review
 * 5.0
   Aug 17, 2020
   Review Source:
   
   
   
   APPLAUSE IS A PROVEN PRODUCT DEVELOPMENT PARTNER.
   
    * Reviewer Function: Sales and Business Development
    * Company Size: 30B + USD
    * Industry: Telecommunication Industry
   
   Applause is a reliable partner. They have become subject matter experts on my
   business, and built creative solutions to address our ever-increasing and
   diverse set of needs....
   Read Full Review
 * 5.0
   Nov 22, 2019
   Review Source:
   
   
   
   APPLAUSE APPLICATION TESTING SERVICES
   
    * Reviewer Function: Other
    * Company Size: 30B + USD
    * Industry: Telecommunication Industry
   
   Debugging using the Applause Application Testing Services is easy and we can
   easily solve the problems.testing of android devices is easy, releasing is
   very stable. i really like that Applause can assist me check my apps the use
   of multiple gadgets and boom the exceptional of my apps, usually it saves me
   quite a few time and money, the results are surely first rate, you could
   choose the people and pick out precisely on ... ...
   Read Full Review
 * 4.0
   Dec 3, 2019
   Review Source:
   
   
   
   SATISFACTORY TESTS
   
    * Reviewer Function: IT
    * Company Size: 250M - 500M USD
    * Industry: IT Services Industry
   
   Initially there was some distrust about the potentiality of the software.
   Verifying and using available resources, applying the necessary tests, it was
   found that the software performed well. Only the interface that is not very
   friendly....
   Read Full Review
 * 4.0
   Dec 4, 2019
   Review Source:
   
   
   
   APPLAUSE APPLICATION TESTING SERVICES PROVIDES YOU A GOOD TESTING TOOL WITH
   VAST COVERAGE
   
    * Reviewer Function: IT
    * Company Size: 250M - 500M USD
    * Industry: Miscellaneous Industry
   
   Applause application testing services provides you a good testing tool with
   vast coverage. Exploratory testing model works wonderfully. Debugging is also
   easy...
   Read Full Review
 * 4.0
   Jun 18, 2019
   Review Source:
   
   
   
   EXPLORATORY TESTING MODEL WORKS VERY WELL; TEST CASE EXECUTION MODEL IS HIT
   AND MISS
   
    * Reviewer Function: Research and Development
    * Company Size: <50M USD
    * Industry: Healthcare and Biotech Industry
   
   The crowd-sourced testing model that Applause provides has been a valuable
   augmentation to our QA team. The flexibility to run test cycles on demand
   gives our teams the ability to decide when extra help is needed and not worry
   about keeping a full-time outsourced resource busy. Also, our QA Engineers
   can give Applause the time-intensive tasks of testing our support matrix (ie
   browsers, operating systems, and mobile ... ...
   Read Full Review
 * 4.0
   Jun 20, 2019
   Review Source:
   
   
   
   GETTING STARTED IS EASY, BUT CONSISTENT COMMUNICATION IS NEEDED TO GET VALUE.
   
    * Reviewer Function: IT
    * Company Size: 3B - 10B USD
    * Industry: Retail Industry
   
   We've used both their Exploratory testing and Automated testing services.
   Both have worked out well for us. Regarding the exploratory testing, you must
   keep in mind that there is a maturity curve to get value out of the service.
   In early stages, we got lots of feedback that the team considered irrelevant
   because it was related to test content or a limitation in a lower
   environment. It takes care and feeding to get the testing ... ...
   Read Full Review
 * 5.0
   Jun 23, 2019
   Review Source:
   
   
   
   EXCEEDS EXPECTATIONS
   
    * Reviewer Function: IT
    * Company Size: 50M - 250M USD
    * Industry: Finance (non-banking) Industry
   
   From initial proof of concept through contract negotiations to implementation
   and the running the ongoing program, Applause and its staff have been
   exceptional partners - ...
   Read Full Review

See All 50 Product Reviews


GARTNER RESEARCH

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