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QUICKBASE PRIVACY POLICY

Last Updated October 31, 2017

CA Consumer Addendum to Privacy Policy last updated 12/31/2019

At Quickbase, Inc. (“Quickbase”, “we” or “us”), we place the highest importance
on respecting and protecting the privacy of our customers. Our most important
asset is our relationship with you. We want you to feel comfortable and
confident when using our Web site and our service. Therefore, we would like to
share with you the following principles that govern our information practices
and other privacy aspects of our Web site and our service. Throughout this
policy, we refer to information that personally identifies you as "personal
information."

Changes to this Privacy Policy

We will update this privacy policy when necessary to reflect customer feedback
and changes in our services as well as applicable laws, rules and regulations.
When we post changes to this policy, we will revise the "last updated" date at
the top of the policy and post the updated policy at
https://www.quickbase.com/privacy-policy. If there are material changes to the
statement or in how Quickbase will use your personal data, we will notify you
either by prominently posting a notice of such changes before they take effect
or by directly sending you a notification. We encourage you to periodically
review this privacy policy to learn how Quickbase is protecting your
information. Using Quickbase websites or services after a notice of changes has
been sent to you or published on our website shall constitute consent to the
changed terms and practices. Unless stated otherwise, our current privacy policy
applies to all information that Quickbase has about you and your account.

You Can Contact Us

If you have privacy-related questions that are not addressed here, please
contact the Privacy Team or write us at: privacy@quickbase.com or Privacy Team,
Quickbase, Inc., 220 Congress Street, 4th floor, Boston, MA, 02210.

Information for California Residents (CCPA)

Personal Information We Collect

By using this website or registering for our service, you voluntarily and
willingly provide us with certain information, including personally identifiable
information, which we collect in order to provide the Quickbase website and
service. Personally Identifiable Information refers to information about you
that can be used to contact or identify you, and information on your use of and
activities at our site and through the Quickbase service that may be connected
with you. Personal information that we collect may include, but is not limited
to, your name, phone number, billing information, email address and postal
addresses. Personal Information may also include information you supply to us
concerning your preferences and interests expressed in the course of use of our
site and the Quickbase service. If you are unsure whether you would like to
provide information to us and/or having your information used as permitted in
this Privacy Policy, you should not register for our service or, if you are
already a user of our service, you should close your account. We maintain these
account identifiers as long as necessary for our internal business purposes. For
the sake of clarity this account identifier information is not inclusive of data
you may upload and store within Quickbase apps. Please see
https://www.quickbase.com/security-and-compliance for Quickbase's procedure for
purging app data at termination of contract.

How We Use Personal Information

By submitting information, you are expressly and voluntarily accepting the terms
and conditions of this privacy policy. You have the right to withdraw your
consent to our collection and use of your information by changing your account
settings or closing your account, but your withdrawal of consent will not be
retroactive. We may use the information you provide to (i) provide our site and
services to you and administer your use of our site and services, (ii) to
communicate with you and fulfill requests you may make, (iii) to provide you
with information and announcements with respect to our service, and (iv) to
provide you with further information and offers from us or third parties that we
believe you may find useful or interesting, including newsletters, marketing or
promotional materials and other information on services and products offered by
us or third parties.

We may use your Personal Information to communicate with you through email and
text messages and notices posted at our website or on your account and to
provide you with customer support. If you decide at any time that you no longer
wish to receive any such communications, please follow the “unsubscribe”
instructions provided in any of the communications sent to you, or update your
“account settings” information.

We may also use the information provided by you or obtained through your use of
our site or service to improve our site, services, features and content, to
customize your user experience, and to better understand your needs and
interests. We use information we obtain by technical means (such as the
automatic recording performed by our servers or through the use of cookies) for
the above purposes as well as to monitor, measure and analyze use of the site
and our services, to generate and derive useful data and information concerning
the interests, characteristics and website use behavior of our users, and to
verify that visitors to the site meet the criteria required to process their
requests.

We may use sources outside of Quickbase to supplement the information you give
us. For example, we may validate your address using other sources. We use this
data to help us maintain accuracy and provide you with better service.

How We Share Personal Information

We do not sell or rent your personal information to anyone.

Third Party Service Providers. We have limited relationships with third parties
to assist us in providing the Quickbase service to you, for example, by
fulfilling customer orders or providing customer service. These service
providers are contractually required to maintain the confidentiality of the
information we provide them. The contracts outline the appropriate use and
handling of your information and prohibit third parties from using any of your
personal information for purposes unrelated to the product or service for which
they’ve been contracted. Vendors are required to maintain the confidentiality of
the information we provide to them.

Legal Disclosures. We may disclose or report personal information in limited
circumstances where we believe in good faith that disclosure is required to
comply with applicable laws, rules or regulations, to enforce or apply our Terms
of Service, available at https://www.quickbase.com/terms-of-service and other
agreements, or to protect the rights, property, or safety of Quickbase, users of
our service, or others. For example, we may be required to disclose personal
information to cooperate with regulators or law enforcement authorities, to
comply with a legal process such as a court order, subpoena, search warrant, or
a law enforcement request.

Business Partners. We have business partners that provide services, some of
which are co-branded. Partner services and sites are clearly identified. When
you request any of these products or services, you are permitting us to provide
your personal information to the partner to fulfill your request. This Web site
may provide links to third-party sites, such as those of our business partners
and online advertisers. Because Quickbase does not control the information
policies or practices of these third parties, you should review their privacy
policies to learn more about how they collect and use personal information.

Business Transfers. Should we sell, merge or transfer any part of our business,
part of the sale may include your personal information and you agree that any
such third party will have the right to continue to use your Personal
Information and other information that you provide to us or which we obtain
through your use of the service.

We also may be required to disclose an individual’s personal information in
response to a lawful request by public authorities, including to meet national
security or law enforcement requirements.

If you use an email address provided by your organization, such as your employer
or school, to sign into the Quickbase service, the owner of the domain
associated with your email address may: (i) control and administer your account
and (ii) access and process data you share with Quickbase. If your organization
is administering your use of the Quickbase Service, please direct your privacy
inquiries to your administrator.

We will provide an individual opt-out or opt-in choice before we share their
data with third parties other than our agents, or before we use it for a purpose
other than which it was originally collected or subsequently authorized. To
limit the use and disclosure of your personal information, you can submit a
written request to privacy@quickbase.com.

Cookies, Web Beacons and other Web Technologies

We use a variety of technologies on our Web site. Among these are cookies, which
are pieces of information that our Web sites provide to your browser. Cookies
also allow us to customize your visit to our Web site by recognizing you when
you return. You can choose to decline cookies while at our Web site, however,
this may limit your ability to access certain areas of the Web site. Most
browsers accept and maintain cookies by default. Check the "Help" menu of your
browser to learn how to change your cookie preference.

When we track activity on our Web site, we collect information such as your IP
address, browser type and version, and pages you view. We also keep track of how
you got to our site and any links you click on to leave our site. Once you leave
our site, we do not track you. We use your Web site activity to assist us in
offering you a personalized Web experience, assist you with technical support
and to tailor our offerings to you.

We may access and set cookies using Web beacons, also known as single-pixel GIFs
which are invisible graphical images. These Web beacons tell us useful
information regarding our site such as which pages users access. When we send
you e-mails, we may include a single-pixel GIF to determine the number of people
who open our e-mails. When you click on a link in an e-mail, we record this
individual response to allow us to customize our offerings to you.

Your Right to Access and Control Your Personal Information

You may access, review, revise, correct, or delete the personal information
provided in your registration or account profile by changing your preferences in
“My Preferences.” If you update any of your information, we may keep a copy of
the information that you originally provided to us in our archives for uses
documented in this policy.

Third-Party Platform Advertising

We may also use platforms provided by companies such as Facebook and Google to
offer you interest-based ads. These platforms allow us to personalize the ads
that we display to you. We do not share any of your personal information,
including your shopping history, with these platform vendors. These advertisers
may convert your email address into a unique value which can be matched by our
partner company with a user on their platform to allow advertisers to serve you
interest-based advertising. Although we do not provide any personal information
to these platform vendors, they may gain insights about individuals who respond
to the ads we serve.

You may opt-out from receiving targeted advertisements from AdRoll (our third
party marketing partner) by visiting the NAI website opt-out page here:
https://www.networkadvertising.org/choices/ or the DAA opt-out page here:
https://www.aboutads.info/ or, for EU users, the EDAA opt-out page here:
https://youronlinechoices.eu/.

Security of Personal Information

We protect the confidentiality and security of your personal information by
using industry-recognized security safeguards such as firewalls, coupled with
carefully developed security procedures to protect your information from loss,
misuse or unauthorized alteration. Whenever we ask for sensitive information we
encrypt it as it is transmitted to us. Our employees are trained and required to
safeguard your information and, using physical, electronic and procedural
safeguards, we restrict access to personal information to those employees and
agents for business purposes only. Additionally, we use internal and external
resources to review the adequacy of our security procedures.

Although Quickbase uses industry standard security measures, the Internet is not
a 100% secure environment and Quickbase cannot, and does not, ensure or warrant
the security of any information you transmit or store using the Quickbase
service. There is no guarantee that your information may not be accessed,
disclosed, altered or destroyed by breach of any of Quickbase physical,
technical or managerial safeguards and we are not responsible for third party
circumvention of your privacy settings or Quickbase’s security measures. You are
responsible for maintaining the secrecy of your unique password and account
information and for controlling access to your Quickbase account.

Our Retention of Personal Data

We retain personal data for as long as necessary to provide the services and
fulfill the transactions you have requested, or for other essential purposes
such as complying with our legal obligations, resolving disputes, and enforcing
our agreements.

Third Party Links

When you click on links on our site or through our service, you may leave our
site. We are not responsible for the privacy practices of other sites and we
encourage you to read the privacy statements at such sites.

Other Places Where We Collect Personal Information

Quickbase Blog

If you use our blog on this Web site, you should be aware that any personally
identifiable information you submit there can be read, collected, or used by
other users of these forums, and could be used to send you unsolicited messages.
We are not responsible for the personally identifiable information you choose to
submit in this forum.

Quickbase Billing

When you subscribe to a level of Quickbase service requiring a fee, we require
that you provide your billing address and your credit card information,
including credit card number and expiration date. Credit card information is
used solely for the purpose of billing you for Quickbase service. Credit card
transactions are processed by a third party.

Your Quickbase service is billed to an account. Quickbase recognizes the account
in which your data lives as the owner of your data. The account is responsible
for payment and can transfer ownership of your data. Account owners and
administrators should keep in mind that if they grant another individual full
administrative rights to their account, that person will have access to the
account's billing information.

Quickbase Partner Program

When you apply for the Quickbase Partner Program, you are required to provide
your company's address, contact information, and other demographic information
in order for Quickbase to contact you regarding the Quickbase Developer program.

Where We Store and Process Personal Information

Quickbase is hosted in datacenters in the United States and complies with the
EU-US Privacy Shield Framework and Privacy Principles and the Swiss-US Privacy
Shield Framework and Privacy Principles as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of personal information
from European Union member countries and Switzerland. If you have a complaint,
you may bring your complaint directly to Quickbase at privacy@quickbase.com and
Quickbase will respond to you within 45 days. An independent recourse mechanism
will be available to you and designed to investigate and expeditiously resolve
your complaint.

Privacy Shield Certification Information

The following information aligns Quickbase Privacy Policy with the specific
points required by the Privacy Shield self-certification process, and ensures
Quickbase’s compliance with the Privacy Shield Frameworks.

Quickbase complies with the EU-US Privacy Shield Framework and the Swiss-US
Privacy Shield Framework as set forth by the US Department of Commerce regarding
the collection, use, and retention of personal information from European Union
member countries and Switzerland. Quickbase has certified that it adheres to the
Privacy Shield Principles. If there is any conflict between the policies in this
privacy policy and the Privacy Shield Principles, the Privacy Shield Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification page, please visit https://www.privacyshield.gov/

Quickbase’s accountability for personal data that it receives under the Privacy
Shield and subsequently transfers to a third party is described in the Privacy
Shield Principles. In particular, Quickbase remains responsible and liable under
the Privacy Shield Principles if third-party agents that it engages to process
the personal data on its behalf do so in a manner inconsistent with the
Principles, unless Quickbase proves that it is not responsible for the event
giving rise to the damage.

In compliance with the Privacy Shield Principles, Quickbase commits to resolve
complaints about your privacy and our collection or use of your personal
information. European Union or Swiss individuals with inquiries or complaints
regarding this privacy policy should first contact the dedicated Quickbase
compliance team at privacy@quickbase.com


Quickbase has further committed to refer unresolved privacy complaints under the
Privacy Shield Principles to an independent dispute resolution mechanism, the
BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive
timely acknowledgment of your complaint, or if your complaint is not
satisfactorily addressed, please visit
https://bbbprograms.org/privacy-shield-complaints/ for more information and to
file a complaint. This service is provided free of charge to you.

Please note that if your complaint is not resolved through these channels, under
limited circumstances, a binding arbitration option may be available before a
Privacy Shield Panel.

Quickbase is subject to the investigatory and enforcement powers of the Federal
Trade Commission (FTC).

Organization Information:

Quickbase, Inc.

220 Congress Street, 4th floor, Boston, MA, 02210

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