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Submitted URL: https://medmail.medsurvey.com/tl.php?p=11iy/12f8/rs/evk/47n/rs//https%3A%2F%2Fwww.medsurvey.com%2Fsites%2Fmain%2Fpages%2Fdispl...
Effective URL: https://www.medsurvey.com/sites/main/pages/display/privacy?utm_source=MedMail&utm_medium=Email&utm_content=Subscriber%2318...
Submission: On August 16 via api from US — Scanned from DE
Effective URL: https://www.medsurvey.com/sites/main/pages/display/privacy?utm_source=MedMail&utm_medium=Email&utm_content=Subscriber%2318...
Submission: On August 16 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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<option value="PP_1">Introduction</option>
<option value="PP_2">How registration information is collected and used</option>
<option value="PP_3">Information collected through surveys</option>
<option value="PP_4">Information relating to survey payments</option>
<option value="PP_5">Passively collected information</option>
<option value="PP_6">Testimonials</option>
<option value="PP_7">Use of cookies</option>
<option value="PP_8">Control of personal profile information</option>
<option value="PP_10">Deleting MedSurvey account</option>
<option value="PP_11">Security of information</option>
<option value="PP_12">Sharing information with third parties</option>
<option value="PP_13">Law enforcement activities</option>
<option value="PP_14">Other websites</option>
<option value="PP_15">Children policy</option>
<option value="PP_16">Transfer of ownership</option>
<option value="PP_17">International visitors</option>
<option value="PP_19">Changes to the privacy policy</option>
<option value="PP_20">Privacy contact information</option>
</select>
</div>
</form>Text Content
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PRIVACY POLICY
MedSurvey (https://www.medsurvey.com/sites/main) Privacy Policy:
Last Updated: June 17, 2020
Skip to section
Introduction How registration information is collected and used Information
collected through surveys Information relating to survey payments Passively
collected information Testimonials Use of cookies Control of personal profile
information Deleting MedSurvey account Security of information Sharing
information with third parties Law enforcement activities Other websites
Children policy Transfer of ownership International visitors Changes to the
privacy policy Privacy contact information
Introduction:
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MedSurvey, Inc. (“MedSurvey,” “we,” or “us”), a medical market research firm,
takes great pride in the relationships it has built and continues to build with
the medical community. We respect the privacy of each community member and
survey participant thus we would like to share with you just exactly how and why
we collect and process the information you submit via our website and mobile
app. In sharing our policies and commitments, we hope to make all individuals
using our website and mobile app (“visitors”) comfortable with the community
registration process and understand the reasons why we collect a variety of
information.
MedSurvey (“community”), located at https://www.medsurvey.com/sites/main, is a
double opt-in healthcare community for healthcare professionals and patients.
The community is solely owned and operated by MedSurvey, a market research firm
specializing in conducting surveys with healthcare professionals and patients.
Individuals who have completed the registration process and successfully
activated their account (““member,” or “user”) are profiled by a variety of
demographic information for the purpose of receiving survey invitations that
pertain to their specific area of medical knowledge and/or expertise. We invite
you to read through the rest of the privacy policy to learn more about how your
information will be used. Should you have any questions regarding any section,
please direct them to privacy@medsurvey.com.
How registration information is collected and used
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MedSurvey collects a range of information through the registration process
depending on the classification of each member. The information collected
throughout each step of the registration process is described below. We have
also included a brief summary on why we are collecting this information and how
it will be used:
a. Login Information – During the registration process, visitors are asked to
create a password, which, along with their e-mail address, will serve as secure
login information for their MedSurvey profile. If a member forgets his/her
password, a password reset tool is available using a reminder question and
answer session that a member had setup during the registration process. Member
passwords are encrypted at all times and are not accessible to MedSurvey
shareholders, officers, directors, employees and/or other agents.
b. Contact Information – MedSurvey collects a variety of contact information
(i.e. phone number, fax number, e-mail, etc.) for the purpose of alerting
members to relevant survey opportunities, disbursing payments for completed
surveys (using the provided mailing address), and for other purposes relating to
the member account (i.e. account update reminders, compensation confirmation,
opt-in newsletters, etc.). Any personally identifiable information collected
through registration is not shared with third parties other than for the sole
purpose of identity verification. (see “Sharing information with third parties”
below).
c. Profile Information – MedSurvey collects information from members about their
job, lifestyle, and medical condition(s). This information is gathered and
primarily used for the purpose of delivering relevant survey opportunities to
our members. In some cases, this information may also be appended to a survey
participant's survey data record and analyzed in aggregate form. This
information will not be personally identifiable when shared with third parties
without the participant's express consent.
d. Information for verification – In an effort to prevent fraud, MedSurvey will
ask some members to provide information that would help verify their identity
(i.e. professional license number). This information may be shared with a third
party solely for the purpose of verifying your identity. After verification, the
third party will properly discard such information and it will be encrypted and
stored securely on MedSurvey servers until the member account is deleted.
MedSurvey will not ask for social security numbers, credit/debit card numbers,
or bank account numbers to verify a member's identity.
e. Referral Information - The “Invite your colleagues” section in the
registration process and member profile is an optional feature that allows a
member to invite his/her colleague(s) to join the MedSurvey community. If the
member should choose to refer a colleague, the colleague's full name and e-mail
address will be required. This information will only be used for the purpose of
sending a one-time e-mail invitation and will not be retained in any capacity.
MedSurvey reserves the right to identify the referring member in the invitation
e-mail.
Information collected through surveys
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Since the purpose of MedSurvey is to allow individuals to participate in paid
medical research surveys, we believe it is important to explain how the survey
information will be used.
All information gathered through surveys is reported in aggregate form only and
will not be directly associated with any personally identifiable information. If
a survey sponsor requests the identity of survey participants for any reason,
MedSurvey will contact the respondents directly in order to receive express
permission for the release of such information.
In the event that a survey sponsor requests validation of survey participants
for a particular project, a third party will be contracted to contact a random
sample of respondents who participated in that specific survey to verify some of
the provided information. The contracted third party will only use personally
identifiable information to contact some of the respondents and will properly
discard all such information after the end of such a project.
After qualifying for a survey, the respondent will be asked to provide a mailing
address that will be used to process the survey payment after the respondent
successfully completes the entire survey.
In some cases, the survey respondents will have the ability to audio record
their response to a question. In this case, a third party will have access to
the audio recording but the recording will not be associated with any personally
identifiable information, unless provided by the survey respondent in the
content of the recording.
Information relating to survey payments
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Any compensation offered for completing a survey will be clearly stated on each
survey invitation. In an effort to properly disburse survey payments, MedSurvey
will ask each survey participant to enter and confirm the mailing address where
he/she would like to receive the payment. This information will be used to mail
survey payments.
Info Information about income earned from surveys and survey participation
history will be stored securely on our servers and will be offered to members
via their secure online profile. Some of this information might be used for
marketing purposes, but only in aggregate form without personal, individually
identifiable information (i.e. total survey payments paid out during the course
of a year).
Passively collected information
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MedSurvey will collect certain information using a visitor's browser to produce
statistics on how our website and mobile app are being used. Knowing these
statistics helps us improve user experience. All passively collected information
will not be personally identifiable.
Testimonials
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Occasionally, MedSurvey may ask a community member for a non-paid testimonial
that summarizes his/her experiences with MedSurvey. If a member agrees, a
consent form will be sent to the member outlining the terms of use of the
provided testimonial. A signed consent form is required from the member for
MedSurvey to use the testimonial in any way. Personally identifiable information
(such as name, specialty, and city/state) may be used to identify the author of
the testimonial. At any point, a member can request MedSurvey to stop using
their testimonial by sending an email to info@medsurvey.com. The testimonial
will be removed according to the conditions outlined in the original consent
form.
Use of cookies
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A cookie is a small text file that is stored on a visitor's computer to record
and store certain data. MedSurvey uses session ID cookies to authenticate the
member after initial login in order to allow easy profile browsing. The session
ID cookie expires (deleted permanently) when you close your web browser. We do
not link the information we store in cookies to any personally identifiable
information you submit while on our site.
Control of personal profile information
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Every member can use his/her unique username and password setup during the
registration process to securely access the membership account from the
MedSurvey home page (https://www.medsurvey.com/sites/main). Most of the fields
provided during the registration process can be easily updated through this
process. In an effort to maintain the most current information, MedSurvey will
e-mail each member a reminder every six months to update his/her profile.
Deleting MedSurvey account
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In the event that a member wishes to delete their MedSurvey account, he/she will
need to complete a request from their MedSurvey profile. This can be done by
signing into the profile from the https://www.medsurvey.com/sites/main website,
and clicking on the “Cancel Membership” link located under “Profile Settings.”
Security of information
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MedSurvey takes certain security measures to protect any information submitted
by members. A secure SSL encryption ensures the highest degree of security when
data is being transferred online. Additionally, MedSurvey has certified
www.medsurvey.com with the following organizations and proudly displays their
seals on our home page:
* Let's Encrypt SSL Automation (SSL Certification)
* Better Business Bureau (Online Reliability Certification)
www.medsurvey.com is monitored in order to maintain the highest level of data
security/integrity.
The security of your personal information is important to us. When you enter
sensitive information on our registration or order forms, we encrypt that
information using secure socket layer technology (SSL). To learn more about SSL,
follow this link.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.
If you have any questions about security on our Web site, you can send email us
at info@medsurvey.com
Sharing information with third parties
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MedSurvey does not share any personally identifiable information with third
parties without a member's express consent with the exception of validating a
member's identity during signup. MedSurvey does provide certain member
information in aggregate form to clients and/or vendors, but such data does not
contain personal, individually identifiable information.
Law enforcement activities
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We may disclose any information about members to law enforcement or other
government officials as we, in our sole discretion, believe necessary or
appropriate, in connection with an investigation of fraud, intellectual property
infringements, or other activity that is illegal or may expose us to legal
liability.
Other websites
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This privacy policy only pertains to the practices and commitments set forth by
MedSurvey for www.medsurvey.com. We recommend that you review the privacy policy
of other sites to learn about their specific policies.
Children policy
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MedSurvey does not solicit its community membership to minors and only allows
individuals who are eighteen (18) years of age or older to join MedSurvey. In
order to join MedSurvey, the member must agree to terms of use that clearly
state that a member must be at least eighteen (18) years of age to qualify for
membership.
Transfer of ownership
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MedSurvey reserves the right, in the evolution of its business to reorganize
itself by buying or selling additional business assets. MedSurvey's business
practices, including those associated with MedSurvey itself, and the personal
information of its members may be transferred or sold to another business entity
or individual. While MedSurvey may take efforts to ensure that a successor
entity honors these terms of use and the associated privacy policy, MedSurvey,
its shareholders, officers, directors, employees and/or other agents will not be
responsible for any change or failure to honor these terms by any successor
International visitors
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The information submitted on www.medsurvey.com and the mobile app is stored in
the United States of America. By browsing our website(s), completing the
registration process, and using the mobile app, visitors understand and consent
to the transfer of data to the United States of America.
Changes to the privacy policy
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We reserve the right to modify this privacy policy at any time. Should there be
any changes to our privacy policy, we will post the changes to this privacy
statement and we will display a notification on the MedSurvey home page for 30
days.
Privacy contact information
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Should you have any questions pertaining to this privacy policy, you may contact
us by sending an e-mail to privacy@medsurvey.com or writing to us at the company
address: 1111 Street Rd. Suite 300, Southampton, PA 18966. For data subject
requests please submit a request here
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