URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Submission: On June 19 via api from ZA — Scanned from GB

Summary

This website contacted 7 IPs in 4 countries across 6 domains to perform 60 HTTP transactions. The main IP is 88.208.212.213, located in United Kingdom and belongs to IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE. The main domain is www.callcentrehelper.com. The Cisco Umbrella rank of the primary domain is 620735.
TLS certificate: Issued by Encryption Everywhere DV TLS CA - G2 on April 25th 2023. Valid for: a year.
This is the only time www.callcentrehelper.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
49 88.208.212.213 8560 (IONOS-AS ...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
60 7
Apex Domain
Subdomains
Transfer
49 callcentrehelper.com
www.callcentrehelper.com — Cisco Umbrella Rank: 620735
545 KB
3 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 2890
www.google.com — Cisco Umbrella Rank: 3
713 B
2 google.co.uk
www.google.co.uk — Cisco Umbrella Rank: 2779
515 B
2 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 124
405 B
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 60
21 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 82
139 KB
60 6
Domain Requested by
49 www.callcentrehelper.com www.callcentrehelper.com
2 www.google.co.uk www.callcentrehelper.com
2 stats.g.doubleclick.net www.googletagmanager.com
www.google-analytics.com
2 region1.analytics.google.com www.googletagmanager.com
2 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
2 www.googletagmanager.com www.callcentrehelper.com
www.googletagmanager.com
1 www.google.com www.callcentrehelper.com
60 7
Subject Issuer Validity Valid
callcentrehelper.com
Encryption Everywhere DV TLS CA - G2
2023-04-25 -
2024-05-25
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-05-22 -
2023-08-14
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-05-22 -
2023-08-14
3 months crt.sh
www.google.co.uk
GTS CA 1C3
2023-05-22 -
2023-08-14
3 months crt.sh
www.google.com
GTS CA 1C3
2023-05-22 -
2023-08-14
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.callcentrehelper.com/articles/contact-centre-tools
Frame ID: 00F3A2CDE2348E1E19FFFCCBF78090EF
Requests: 60 HTTP requests in this frame

Screenshot

Page Title

Essential Call Centre Tools | Call Centre Helper

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Page Statistics

60
Requests

100 %
HTTPS

86 %
IPv6

6
Domains

7
Subdomains

7
IPs

4
Countries

707 kB
Transfer

1162 kB
Size

5
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

60 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request contact-centre-tools
www.callcentrehelper.com/articles/
119 KB
14 KB
Document
General
Full URL
https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
a7385c596f7d5ed76722bf603502eb78bb5ed42ef87d016c1eb2077485ffc05b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

cache-control
no-store, no-cache, must-revalidate max-age=0, private, must-revalidate
content-encoding
gzip
content-language
en
content-length
14508
content-type
text/html; charset=UTF-8
date
Mon, 19 Jun 2023 08:22:15 GMT
expires
Thu, 19 Nov 1981 08:52:00 GMT
pragma
no-cache
server
Apache
strict-transport-security
max-age=31536000; includeSubdomains; preload
vary
Accept-Encoding,User-Agent
cch-style-updated.css
www.callcentrehelper.com/inc/
69 KB
13 KB
Stylesheet
General
Full URL
https://www.callcentrehelper.com/inc/cch-style-updated.css?ver=2.4.7
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
1fa2d0bd36fcae04ee6bd01420083fbfd07c4c375488c95a41f226c4a0869bcd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 13 Jun 2023 13:47:13 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
text/css
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
13663
expires
Thu, 22 Jun 2023 08:22:15 GMT
opensans-regular-webfont.woff2
www.callcentrehelper.com/inc/fonts/
16 KB
16 KB
Font
General
Full URL
https://www.callcentrehelper.com/inc/fonts/opensans-regular-webfont.woff2
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
f3758190ecec54cc4b5025693eb24379533f91b4fcd7d7d45ba15b988442736f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
Origin
https://www.callcentrehelper.com
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 07 Nov 2017 10:15:49 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
application/font-woff2
content-language
en
cache-control
max-age=2592000
accept-ranges
bytes
content-length
16727
expires
Wed, 19 Jul 2023 08:22:15 GMT
opensans-semibold-webfont.woff2
www.callcentrehelper.com/inc/fonts/
17 KB
17 KB
Font
General
Full URL
https://www.callcentrehelper.com/inc/fonts/opensans-semibold-webfont.woff2
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
b170a79417d858c80e16f7846346d229b6909b08719d5b742e86ae943506f0b8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
Origin
https://www.callcentrehelper.com
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 07 Nov 2017 10:15:49 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
application/font-woff2
content-language
en
cache-control
max-age=2592000
accept-ranges
bytes
content-length
17595
expires
Wed, 19 Jul 2023 08:22:15 GMT
callminer-contact-centre-xfactor-box-20230504.jpg
www.callcentrehelper.com/images/boxes/2023/
17 KB
17 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/boxes/2023/callminer-contact-centre-xfactor-box-20230504.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
aa371c4abf8cf136cb0b7e4969e816d31c99f5d659603c7a0076f9da52e3145e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Thu, 04 May 2023 07:10:21 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
17202
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-0.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
2 KB
2 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-0.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
e93049451ad47f84f2ac07169cc6a1ef236bb1a5dd4e0aa497d335b31040a031
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
2117
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-1.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
3 KB
3 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-1.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
142772112aed28d49fb6237ea8793afa989db9cacbc4404980c2a5d927ade08e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
2989
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-2.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
2 KB
2 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-2.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
78b223f64223dc9ebf3357560815b80ca568ef44f2da543f1bcce4bdb52900f1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
1749
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-3.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
2 KB
2 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-3.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
b4de9dbd09624702028b77e7a9df0b846f0bb98501af008224c0a567907bf9c4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
1709
expires
Thu, 22 Jun 2023 08:22:15 GMT
evaluagent-research-box-20230223.gif
www.callcentrehelper.com/images/boxes/2023/
21 KB
20 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/boxes/2023/evaluagent-research-box-20230223.gif
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
372f0345b863b92541e56d42961cb96633a9f8c3899a8dd0e3f3069f24d539db
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 27 Feb 2023 16:45:15 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/gif
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
20797
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-12.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
3 KB
3 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-12.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
cc2d8f152c60f5e5405c9cc99321180e9446141144e7cdd6dcf601747db32cc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
2693
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-13.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
3 KB
3 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-13.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
5869230cf798700d93be43ba7bffc5e8c555eec89a3e175eb12368ae6ff03ecd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
3407
expires
Thu, 22 Jun 2023 08:22:15 GMT
talkdesk-self-service-automation-report-light-purple-box-230331.gif
www.callcentrehelper.com/images/boxes/2023/
16 KB
16 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/boxes/2023/talkdesk-self-service-automation-report-light-purple-box-230331.gif
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
edde4d756279624c8f4f513327f43913dbbb2d1c55afe5c48773a0d0b54350e6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Fri, 31 Mar 2023 11:36:32 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/gif
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
16337
expires
Thu, 22 Jun 2023 08:22:15 GMT
nice-interactions-box-230406.jpg
www.callcentrehelper.com/images/stories/2023/03/
29 KB
28 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2023/03/nice-interactions-box-230406.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
534d67c5f006a3fe32a62f583eb849810b3f98cc54b819913727b833680a2509
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Thu, 06 Apr 2023 10:35:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
28993
expires
Thu, 22 Jun 2023 08:22:15 GMT
customer-focussed-300.gif
www.callcentrehelper.com/images/stories/2023/03/
28 KB
27 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2023/03/customer-focussed-300.gif
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
488fcf250d549727340cd043bfc6562a0f5f920eec914974171e323725d889c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Thu, 30 Mar 2023 13:21:53 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/gif
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
27557
expires
Thu, 22 Jun 2023 08:22:15 GMT
odigo-ccma-voccc-research-box-230531.gif
www.callcentrehelper.com/images/boxes/2023/
22 KB
22 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/boxes/2023/odigo-ccma-voccc-research-box-230531.gif
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
ee98c7f7921c8287e8aae7b71896e4fc07403c46eb9dd84149f7332c397a4d51
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Wed, 31 May 2023 14:29:32 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/gif
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
22301
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-16.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
1 KB
1 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-16.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
a066a77b299790dd1542e5a288ca390050556c7da22c835c3c35a9ddf61b0f0d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
1141
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-17.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
1 KB
2 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-17.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
55f11c1b530f51a5b2b5c6d95ea14a025240390deeb9436aa374ba7ed823ba57
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
1529
expires
Thu, 22 Jun 2023 08:22:15 GMT
nice-opus-report-box-20230227.jpg.webp
www.callcentrehelper.com/images/boxes/2023/
16 KB
16 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/boxes/2023/nice-opus-report-box-20230227.jpg.webp
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
5d4f8e114787ccad6ca547dfdba9a1397f7822b8bf7802a85222dbe24f7d6e84
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 06 Mar 2023 13:39:29 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
16240
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-4.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
886 B
945 B
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-4.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
b747dd1d20ba856138924febf09af83f31928b768ba2e4c80cff40a08edb3c21
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
909
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-5.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
1 KB
1 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-5.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
2712e7eeebf5892506d9ed3f1e4ff2a9861807bd7b6977ea8dd322f01f92caf9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
1233
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-8.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
4 KB
4 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-8.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
6f630fa470c400e4a91210ec2e59d385aa0265e57db55b88ee4450c47bf03163
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:01 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
3631
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-9.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
6 KB
6 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-9.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
7f54fdfac7a20280fd2447dd40525642298245d4e5f03592b3569afe49f19685
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
6513
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-10.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
2 KB
2 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-10.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
324d436a267d3937d46444cce64fd849ce4cd7560e7c0acf717aec06f625d86a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
2337
expires
Thu, 22 Jun 2023 08:22:15 GMT
sidebar-thumb-11.jpg.webp
www.callcentrehelper.com/images/sidebar-images/
3 KB
3 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/sidebar-images/sidebar-thumb-11.jpg.webp?2023061933
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
d782b1abec30f9dd88f2708a9101d1c8bb77c3c97bfecafa53947bfce6b81c54
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 19 Jun 2023 08:15:02 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/webp
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
3419
expires
Thu, 22 Jun 2023 08:22:15 GMT
gtm.js
www.googletagmanager.com/
140 KB
53 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NFG4HZG
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
2a06a7aaa441e47bd88ad9d76882fecc5e3a99956fbd1f2836ea1dc016ccd77d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

date
Mon, 19 Jun 2023 08:22:15 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
53765
x-xss-protection
0
last-modified
Mon, 19 Jun 2023 06:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 19 Jun 2023 08:22:15 GMT
erlang-v6-760-300x174.jpg
www.callcentrehelper.com/images/stories/2017/06/
13 KB
12 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2017/06/erlang-v6-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
9f883e2a6688e8dd5c401029f3a5cdf73d6aff82976c96921e9e718d54044add
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:52:59 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
11751
expires
Thu, 22 Jun 2023 08:22:15 GMT
monthly-forecasting-template-760-1-300x168.jpg
www.callcentrehelper.com/images/stories/2015/03/
14 KB
13 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2015/03/monthly-forecasting-template-760-1-300x168.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
d142779ed090a05d98ff6352d5135b1069cef5ba628c6e9a3d849af9558dbc19
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:24:15 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
12818
expires
Thu, 22 Jun 2023 08:22:15 GMT
schedule-adherence-tool-760-300x174.jpg
www.callcentrehelper.com/images/stories/2020/12/
15 KB
13 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2020/12/schedule-adherence-tool-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
a7048c6503e20fc23601e00a542fece3246153be4a9b2cb85d854b1fdad0dee8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:32:46 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
12971
expires
Thu, 22 Jun 2023 08:22:15 GMT
call-quality-monitoring-form-160822-760-300x174.jpg
www.callcentrehelper.com/images/stories/2022/08/
12 KB
10 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2022/08/call-quality-monitoring-form-160822-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
1f7e12ea1dc2a2ba1f8275827c13e28d7c758a9f5a0ba806d902265376cbeaeb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:28:55 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
10504
expires
Thu, 22 Jun 2023 08:22:15 GMT
cc-dashboard-tool-760-300x174.jpg
www.callcentrehelper.com/images/stories/2021/04/
12 KB
12 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2021/04/cc-dashboard-tool-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
09fa9aa622fa455ed3c7958891f20f5a2a21b52ba3725d69e4503a20a1169e03
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:40:47 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
11772
expires
Thu, 22 Jun 2023 08:22:15 GMT
empty-notebook-760-300x174.jpg
www.callcentrehelper.com/images/stories/2011/11/
12 KB
12 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2011/11/empty-notebook-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
6c63d3a27b7b1161ef67c1b4381e65c01c02d1936b1cd4cdb89f71e534b57dbc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:30:59 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
11864
expires
Thu, 22 Jun 2023 08:22:15 GMT
multi-channel-contact-centre-calculator-300x166.png
www.callcentrehelper.com/images/stories/2016/12/
40 KB
40 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2016/12/multi-channel-contact-centre-calculator-300x166.png
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
564aef4979155e5cd6917f77a477a14be9d61a2120afcfa61dbfed68b0617a7b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:56:21 GMT
server
Apache
content-type
image/png
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
41345
expires
Thu, 22 Jun 2023 08:22:15 GMT
holding-up-book-760-300x174.jpg
www.callcentrehelper.com/images/stories/2012/01/
4 KB
4 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2012/01/holding-up-book-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
16005904549b26d36735faae626c6ded4743ef01a7f14d5c7ff6499b0dc22623
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:37:04 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
4347
expires
Thu, 22 Jun 2023 08:22:15 GMT
installing-excel-addins-excel-760-300x174.jpg
www.callcentrehelper.com/images/stories/2015/03/
12 KB
11 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2015/03/installing-excel-addins-excel-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
44afc8cf5e733a8169dd2b33106de7e32d5b958c22549f364fad93a4c3f86809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:24:12 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
11021
expires
Thu, 22 Jun 2023 08:22:15 GMT
snakes-and-ladders-760-300x174.jpg
www.callcentrehelper.com/images/stories/2011/06/
22 KB
22 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2011/06/snakes-and-ladders-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
baab59182f2430888545b3e96293b58d893b9c44c8cca8b9f7a23ede06a5a529
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:31:25 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
22161
expires
Thu, 22 Jun 2023 08:22:15 GMT
holding-books-760-300x174.jpg
www.callcentrehelper.com/images/stories/2012/11/
15 KB
14 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2012/11/holding-books-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
765b593f983a3b19706ff675f869d8af2096e29446ff7d72b5a6290e447516fe
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:39:05 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
14749
expires
Thu, 22 Jun 2023 08:22:15 GMT
online-forecasting-tool-300x106.png
www.callcentrehelper.com/images/stories/2017/01/
10 KB
10 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2017/01/online-forecasting-tool-300x106.png
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
966363a9161703081114280e63d00c07d8628e19052bbd4d5e2d3426a112460a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:45:23 GMT
server
Apache
content-type
image/png
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
10465
expires
Thu, 22 Jun 2023 08:22:15 GMT
empty-book-760-300x174.jpg
www.callcentrehelper.com/images/stories/2012/01/
11 KB
11 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2012/01/empty-book-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
a67442b32c00eb48dac44b90bcc6d874bc428a776885b328e259cf96e781a099
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:36:43 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
11135
expires
Thu, 22 Jun 2023 08:22:15 GMT
bookcase-760-300x174.jpg
www.callcentrehelper.com/images/stories/2012/04/
12 KB
12 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2012/04/bookcase-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
94bbdeca79f6c775812e0f2f60eb95e0d707284e94af6f3ed87412e93ac9841b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:40:30 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
12086
expires
Thu, 22 Jun 2023 08:22:15 GMT
pink-checklist-760-300x174.jpg
www.callcentrehelper.com/images/stories/2022/06/
3 KB
3 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2022/06/pink-checklist-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
45ca5b575cfe4ed67991c07b20d0a812f1a8de5076205e78d134661d5eae8c17
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:29:34 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
2668
expires
Thu, 22 Jun 2023 08:22:15 GMT
customer-survey-760-300x174.jpg
www.callcentrehelper.com/images/stories/2009/02/
14 KB
14 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2009/02/customer-survey-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
cde898df61131b8932d6a003bf64b5148ad20fe04c6813de54c3a38aa799f8b4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 21:07:20 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
14131
expires
Thu, 22 Jun 2023 08:22:15 GMT
sheet-660191515-760-300x174.jpg
www.callcentrehelper.com/images/stories/2023/03/
9 KB
9 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2023/03/sheet-660191515-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
28a3635fc9b63bfccf40d9dc3d803844d3dfc52166b6e333dad27d90775e57ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Mon, 06 Mar 2023 13:41:03 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
8998
expires
Thu, 22 Jun 2023 08:22:15 GMT
start-running-race-760-300x174.jpg
www.callcentrehelper.com/images/stories/2014/01/
14 KB
13 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2014/01/start-running-race-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
3032b7aec0babbca31fcb8184155a251c4021d0f87b2b7be761c24ab7ef7b0d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:00:39 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
13643
expires
Thu, 22 Jun 2023 08:22:15 GMT
open-book-on-books-760-300x174.jpg
www.callcentrehelper.com/images/stories/2013/03/
11 KB
10 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2013/03/open-book-on-books-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
1f09ca16187f1690fa91bc932ea9a1c23587fdc5910c602910dd27eef506327f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:48:10 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
10596
expires
Thu, 22 Jun 2023 08:22:15 GMT
books-on-desk-760-300x174.jpg
www.callcentrehelper.com/images/stories/2012/05/
13 KB
13 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2012/05/books-on-desk-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
45cefeeab152de880f174bcaed1df8f9324baa7297fbc1231851a49811f8bc0b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:43:17 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
13169
expires
Thu, 22 Jun 2023 08:22:15 GMT
flying-books-760-300x174.jpg
www.callcentrehelper.com/images/stories/2013/10/
10 KB
10 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2013/10/flying-books-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
7c7e1a8ae4c24a907b619e44db0af5d2deb917fd32a1249c4ab44ba0d32473ff
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:49:59 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
10100
expires
Thu, 22 Jun 2023 08:22:15 GMT
hands-in-760-300x174.jpg
www.callcentrehelper.com/images/stories/2014/03/
14 KB
14 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2014/03/hands-in-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
395c8bc20ecb200f6a723c7abfaec1c799967ddd87f90d767f8dbd74b3919943
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 20:05:12 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
13978
expires
Thu, 22 Jun 2023 08:22:15 GMT
book-stack-760-300x174.jpg
www.callcentrehelper.com/images/stories/2013/05/
13 KB
13 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2013/05/book-stack-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
62c09ecf725958443fcd4897a0ec6c543207a6d53a2286a439fb7803bca07c59
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:50:45 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
12757
expires
Thu, 22 Jun 2023 08:22:15 GMT
coaching-board-760-300x174.jpg
www.callcentrehelper.com/images/stories/2013/04/
10 KB
9 KB
Image
General
Full URL
https://www.callcentrehelper.com/images/stories/2013/04/coaching-board-760-300x174.jpg
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
88.208.212.213 , United Kingdom, ASN8560 (IONOS-AS This is the joint network for IONOS, Fasthosts, Arsys, 1&1 Mail and Media and 1&1 Telecom. Formerly known as 1&1 Internet SE., DE),
Reverse DNS
Software
Apache /
Resource Hash
e9aa731465487c4b351e7d665bb8aef0ff937d4f795899e4c9b1eb6ed400b54a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/articles/contact-centre-tools
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
gzip
date
Mon, 19 Jun 2023 08:22:15 GMT
last-modified
Tue, 17 Jan 2023 19:46:16 GMT
server
Apache
vary
Accept-Encoding,User-Agent
content-type
image/jpeg
content-language
en
cache-control
max-age=259200
accept-ranges
bytes
content-length
8907
expires
Thu, 22 Jun 2023 08:22:15 GMT
analytics.js
www.google-analytics.com/
51 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NFG4HZG
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e7b90d32907f89c49e9e2a2ccca95133277f756f13a14187936d9b948ff67b44
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Mon, 19 Jun 2023 06:35:22 GMT
last-modified
Mon, 17 Apr 2023 22:36:01 GMT
server
Golfe2
age
6413
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20737
expires
Mon, 19 Jun 2023 08:35:22 GMT
js
www.googletagmanager.com/gtag/
251 KB
86 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-Q3XXK29DL4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NFG4HZG
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
0f25bf0ce6f6750f885cd5bbd15a7edefd8d5d8b10635e59719960f1d1a1fc2d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

date
Mon, 19 Jun 2023 08:22:15 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
88244
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Mon, 19 Jun 2023 08:22:15 GMT
collect
region1.analytics.google.com/g/
0
251 B
Ping
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-Q3XXK29DL4&gtm=45je36e0&_p=2112162215&_gaz=1&cid=551723060.1687162936&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1687162935&sct=1&seg=0&dl=https%3A%2F%2Fwww.callcentrehelper.com%2Farticles%2Fcontact-centre-tools&dt=Essential%20Call%20Centre%20Tools%20%7C%20Call%20Centre%20Helper&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-Q3XXK29DL4&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.callcentrehelper.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/g/
0
251 B
Ping
General
Full URL
https://stats.g.doubleclick.net/g/collect?v=2&tid=G-Q3XXK29DL4&cid=551723060.1687162936&gtm=45je36e0&aip=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-Q3XXK29DL4&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c06::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.callcentrehelper.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.analytics.google.com/g/
0
54 B
Ping
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-Q3XXK29DL4&gtm=45je36e0&_p=2112162215&cid=551723060.1687162936&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=2&sid=1687162935&sct=1&seg=0&dl=https%3A%2F%2Fwww.callcentrehelper.com%2Farticles%2Fcontact-centre-tools&dt=Essential%20Call%20Centre%20Tools%20%7C%20Call%20Centre%20Helper&en=WordpressCategory&_c=1&_et=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-Q3XXK29DL4&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.callcentrehelper.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.co.uk/ads/
42 B
408 B
Image
General
Full URL
https://www.google.co.uk/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-Q3XXK29DL4&cid=551723060.1687162936&gtm=45je36e0&aip=1&z=1564641280
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
215 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=2112162215&t=pageview&_s=1&dl=https%3A%2F%2Fwww.callcentrehelper.com%2Farticles%2Fcontact-centre-tools&ul=en-us&de=UTF-8&dt=Essential%20Call%20Centre%20Tools%20%7C%20Call%20Centre%20Helper&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAAABAAAAAC~&jid=527338329&gjid=1687143465&cid=551723060.1687162936&tid=UA-349089-2&_gid=1682439812.1687162936&_r=1&_slc=1&gtm=45He36e0n81NFG4HZG&z=1031574421
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.callcentrehelper.com/
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.callcentrehelper.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
7 B
154 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-349089-2&cid=551723060.1687162936&jid=527338329&gjid=1687143465&_gid=1682439812.1687162936&_u=YADAAAAAAAAAAC~&z=607257023
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c06::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
3c25b077a6d92cd9d3576660b68c4c0bd135b78b3cd3b66491ff2c7aa0eeaad3
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.callcentrehelper.com/
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 19 Jun 2023 08:22:15 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.callcentrehelper.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
7
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
408 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-349089-2&cid=551723060.1687162936&jid=527338329&_u=YADAAAAAAAAAAC~&z=1950301544
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.co.uk/ads/
42 B
107 B
Image
General
Full URL
https://www.google.co.uk/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-349089-2&cid=551723060.1687162936&jid=527338329&_u=YADAAAAAAAAAAC~&z=1950301544
Requested by
Host: www.callcentrehelper.com
URL: https://www.callcentrehelper.com/articles/contact-centre-tools
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://www.callcentrehelper.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 19 Jun 2023 08:22:15 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless object| onbeforetoggle object| onscrollend object| dataLayer object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal object| gaplugins object| gaData

5 Cookies

Domain/Path Name / Value
www.callcentrehelper.com/ Name: PHPSESSID
Value: 0d399a670c80073d5fad77705a6efd66
.callcentrehelper.com/ Name: _ga_Q3XXK29DL4
Value: GS1.1.1687162935.1.0.1687162935.60.0.0
.callcentrehelper.com/ Name: _ga
Value: GA1.2.551723060.1687162936
.callcentrehelper.com/ Name: _gid
Value: GA1.2.1682439812.1687162936
.callcentrehelper.com/ Name: _gat_UA-349089-2
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

region1.analytics.google.com
stats.g.doubleclick.net
www.callcentrehelper.com
www.google-analytics.com
www.google.co.uk
www.google.com
www.googletagmanager.com
2001:4860:4802:32::36
2a00:1450:4001:80b::2008
2a00:1450:4001:80e::200e
2a00:1450:4001:828::2004
2a00:1450:4001:831::2003
2a00:1450:400c:c06::9d
88.208.212.213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