www.toyotires.com Open in urlscan Pro
2606:4700::6812:1c80  Public Scan

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Text Content

Toyo Tires
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PRIVACY POLICY, COMPLIANCE & ETHICS, SECURITY & LEGAL


TOYO TIRE U.S.A. CORP.


PRIVACY POLICY 

Effective: December 30, 2019

Last Updated:  January 23, 2024

Information for California Residents

Introduction

Toyo Tire Holdings of Americas Inc. and our affiliates and subsidiaries (“the
Company,” “us” or “we”) are committed to protecting the privacy and security of
your Personal Information.

This privacy policy governs the information we may collect from you or that you
may provide when you visit our websites, use mobile applications provided by us
(“apps”), or otherwise as described in “When This Privacy Policy Applies” below
(our “services”) and our practices for collecting, using, maintaining,
protecting, and disclosing that information.

Please read this privacy policy carefully to understand our policies and
practices regarding your information. We may change this privacy policy from
time to time, but the version of the privacy policy in place when your
information was collected applies to that information. Your continued use of our
services after we make changes is deemed to be acceptance of those changes, so
please check this privacy policy periodically for updates. This privacy policy
is not a contract and does not create any legal rights or obligations.

When This Privacy Policy Applies

This privacy policy applies to information we collect:

 * Regardless of whether you are accessing our services or websites via a
   personal computer, a mobile device or any other technology or devices now
   known or hereafter developed or discovered (each, a “device”);
 * Regardless of whether you are accessing a website as a registered user (if
   offered) or other user of our website(s);
 * On this website or through apps provided by us;
 * In email, text, and other electronic messages between you and this website,
   our apps, and/or services we provide, or by any other means between you and
   us;
 * When you interact with our advertising and applications on third-party
   websites, and services that include links to this privacy policy; and
 * From sources other than you, such as Personal Information associated with you
   that may be provided to us by our service providers or business partners, as
   described below.
 * When we collect your Personal Information offline.

Information We Collect About You and How We Collect It

We collect Personal Information from and about users of our services. “Personal
Information” means information that identifies, relates to, describes, is
reasonably capable of being associated with, or could reasonably be linked,
directly or indirectly, with a particular user or household. This can include
information:

 * By which you may be personally identified, such as name, postal address,
   email address or telephone number.
 * Other information provided by you or derived from your interactions with us
   or our services, such as device and advertising identifiers and information
   collected through cookies, web beacons or other tracking technologies.
 * About your internet connection, the equipment you use to access our services,
   and usage details.

We collect this information:

 * Directly from you when you provide it to us.
 * Automatically as you navigate through the site. Information collected
   automatically may include usage details, IP addresses and information
   collected through cookies, web beacons and other tracking technologies.
 * From third parties such as our business partners or affiliates.
 * From publicly available sources.

Information You Provide to Us

The information we collect on or through our services that you provide to us may
include:

 * Information that you provide by filling in forms or using features on our
   website(s). This includes information provided at the time of registering to
   use our services by creating a profile, subscribing to our service, posting
   material or uploading content, submitting job applications, using chat or
   support features, or requesting further services. We may also ask you for
   information when you enter a contest or promotion, or attend an event, that
   we sponsor, and when you report a problem with our services.
 * Registration or correspondence requesting to receive alerts or requesting
   more information.
 * Records and copies of your correspondence (including email addresses and
   telephone numbers) if you contact us.
 * Your responses to surveys that we might ask you to complete.
 * Details of transactions you carry out through our website(s) or related to
   our services, including for fulfillment of your orders. For example, you may
   be required to provide payment information before placing an order through
   our website.
 * Your search queries on our website(s) or other services.
 * Any other situation where you submit Personal Information on or through our
   website(s) or services.

We also may collect information that you submit to be published or displayed
(“posted”) on our website(s) or transmitted to other users of our services or to
other companies (collectively, “user contributions”). Your user contributions
are posted and transmitted to others at your own risk. We cannot control the
actions of other users of our services with whom you may choose to share your
user contributions.

Information We Collect Automatically

As you navigate through and interact with our services, we may use automatic
data collection technologies to record how you interact with our services and
collect certain information about your equipment, browsing actions and patterns,
including:

 * Details of your visits to our websites, including traffic data, location
   data, logs and other communication data and the services or resources that
   you access and use on the websites.
 * Information about your computer and internet connection, including your IP
   address, operating system and browser type.

We also may use these technologies to collect information about your online
activities over time and across third-party websites or other online services.
This practice is often called behavioral tracking.

The information we collect automatically helps us to improve our services and to
deliver a better and more personalized service, including by enabling us to:

 * Estimate our audience size and usage patterns.
 * Store information about your preferences, allowing us to customize our
   services according to your individual interests.
 * Streamline your experience with our services.
 * Recognize you when you return to our services.
 * Provide you with content that is compatible with your interests.
 * Research our users and develop new features and enhancements that will
   provide better services.

The technologies we use for this automatic data collection may include:

 * Cookies (or browser cookies). A cookie is a small file placed on the hard
   drive of your computer. You may refuse to accept browser cookies by
   activating the appropriate setting on your browser. If you access our
   services from a new web browser the site may not recognize your previous
   settings regarding cookies. If you do not accept cookies you may be unable to
   access certain parts of our services.
 * Flash Cookies. Certain features of our websites may use local stored objects
   (or Flash cookies) to collect and store information about your preferences
   and navigation to, from and on our websites. Flash cookies are not managed by
   the same browser settings as are used for browser cookies. For information on
   disabling Flash cookies, please visit Adobe's website. Please be aware that
   if you disable or remove these technologies, some parts of our websites may
   not work.
 * Web Beacons. Pages of our websites and our emails may contain small
   electronic files known as web beacons (also referred to as clear gifs, pixel
   tags and single-pixel gifs) that permit the Company to, for example, count
   users who have visited those pages or opened an email and for other related
   website statistics (such as recording the popularity of certain website
   content and verifying system and server integrity).

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, are served by
third-party companies, including advertisers, ad networks, ad servers, content
providers and application providers. These companies may use cookies alone or in
conjunction with web beacons or other tracking technologies to collect
information about you when you use our websites. The information they collect
may be associated with other Personal Information we collect and may include
information about your online activities over time and across different websites
and other online services. We do not respond to “Do Not Track” signals. We may
use this information to provide you with interest-based advertising or other
targeted content. You may refuse to accept browser cookies by activating the
appropriate setting on your browser. If you access our services from a new web
browser the site may not recognize your previous settings regarding cookies. If
you do not accept cookies you may be unable to access certain parts of our
services.

We also use Google to understand how people use our services, to improve our
services and websites, and to help us display advertisements that may be of
interest to you. You can learn more about how Google uses your information here.

Children Under the Age of 16

Our websites and services are not intended for children under 16 years of age.
We do not knowingly collect Personal Information from children under 16. If we
learn we have collected or received Personal Information from a child under 16,
we will delete that information. If you believe we might have collected any
information from a child under 16, please contact us at inquiries@toyotires.com.

How We Use Your Information

We use information that we collect about you or that you provide to us,
including any Personal Information:

 * To present our services, website(s) and content to you.
 * To provide you with information, products or services that you request from
   us.
 * To provide support, help, and feedback if you request it.
 * To fulfill any other purpose for which you provide it.
 * To carry out our obligations and enforce our rights arising from any
   contracts entered into between you and us, including for billing and
   collection.
 * To notify you about changes to our services or any products or services we
   offer or provide though it.
 * To allow you to participate in interactive features on our website(s) and
   services.
 * To verify your identity.
 * To detect, investigate and prevent activities that may violate our policies
   or be illegal.
 * To perform statistical, demographic and marketing analyses of users of our
   services.
 * In any other way we may describe when you provide the information.
 * For any other purpose that is consistent with the purpose for which we
   collected the information, or with your consent.

We may also combine and use your information collected from one or more services
with other services interactive features, or in reports and analysis, all of
which are owned and operated by the Company. We may also use and/or combine
information that we collect offline or that we collect or receive from
third-party sources to enhance, expand and check the accuracy of other
information we collect about you. We may also use your information to contact
you about our own and others’ goods and services that may be of interest to you.

Disclosure of Your Information

We may disclose aggregated or deidentified information about our users without
restriction. We will not attempt to reidentify the aggregated or deidentified
information that we maintain about individuals, except and only as may be
required to test whether our deidentification procedures are successful.

We may disclose Personal Information that we collect or that you provide as
described in this privacy policy:

 * To our subsidiaries and affiliates.
 * To service providers, which are entities we use to support our business and
   who are bound by contractual obligations to keep Personal Information
   confidential and use it only for the purposes for which we disclose it to
   them.
 * To a buyer or other successor in the event of a merger, divestiture,
   restructuring, reorganization, dissolution or other sale or transfer of some
   or all of the Company’s assets, whether as a going concern or as part of
   bankruptcy, liquidation or a similar proceeding, in which Personal
   Information held by the Company about our users is among the assets
   transferred. If this happens, the recipient of the Personal Information will
   continue to honor the promises made in this privacy policy, or else provide
   you notice of any changes.
 * To fulfill the purpose for which you provide it. For example, if you give us
   an email address to use the “email a friend” feature of our websites), we
   will transmit the contents of that email and your email address to the
   recipients.
 * To third party applications, including YouTube, Livestream and other video
   sharing services, websites and social media. We have no control over the
   privacy practices of websites of applications that we do not own. Our
   websites or our communications may also contain plug-ins and other features
   that integrate third party social media platforms. If you interact with
   these, the third parties who operate these platforms may be able to identify
   you, determine how you use our website, and link and store this information
   with your social media profile.        
 * For any other purpose disclosed by us when you provide the information.
 * For any other purpose that is consistent with the purpose for which we
   collected the information, or with your consent.

We may also disclose your Personal Information:

 * To comply with any court order, law or legal process, including to respond to
   any government or regulatory request.
 * To enforce or apply our Terms of Use and other agreements, including for
   billing and collection purposes.
 * If we believe disclosure is necessary or appropriate to protect the rights,
   property or safety of the Company, our customers or others. This includes
   exchanging information with other companies and organizations for the
   purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

You may have choices regarding how we use and disclose your information:

 * Tracking Technologies and Advertising. You may refuse to accept browser
   cookies by activating the appropriate setting on your browser. If you access
   our services from a new web browser, or clear all cookies from your web
   browser, the site may not recognize your previous settings regarding cookies.
   To learn how you can manage your Flash cookie settings, visit the Flash
   player settings page on Adobe's Website. If you do not accept cookies you may
   be unable to access certain parts of our services.
 * Promotional Offers. If you do not wish to have your email address and/or
   contact information used by the Company to promote our own or third parties’
   products or services, you can opt out by sending us an email stating your
   request to inquiries@toyotires.com.  If we have sent you a promotional email,
   you may use the email link to update your profile or send us an email asking
   to be omitted from future email distributions. This opt-out does not apply to
   information provided to the Company as a result of a product purchase,
   warranty registration, product service experience or other transactions.

Information for California Residents

The California Consumer Privacy Act (“CCPA”) provides certain California
consumers  with rights to receive certain disclosures regarding the collection,
use, and sharing of Personal Information, as well as rights to access and
control Personal Information. Certain information we collect may be exempt from
the CCPA because it is considered public information (because it is made
available by a government entity) or covered by a federal privacy law, such as
the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability
Act, or the Fair Credit Reporting Act.

To the extent that we collect Personal Information that is subject to the CCPA,
that information, our practices, and your rights are described below in our
California Privacy Notice.

California Privacy Notice:

Right to Information Regarding the Categories of Data Collected and Disclosed

Certain consumers have a right to obtain information regarding the Categories of
Personal Information we have collected or disclosed. This information is
provided below.

Right to Access Information

Certain consumers have the right to request that we confirm whether we process
Personal Information about you. Consumers may also have the right to access
Personal Information collected about you and that such information be provided
in a portable format. Certain consumers also have the right to request
information regarding the source of personal information collected about you,
the purposes for which we collected it, and the third parties and service
providers with whom we shared it. To protect our customers’ Personal
Information, we are required to verify your identity before we can act on your
request.

Right to Request Modification of Information

Certain consumers have the right to request modification to Personal Information
collected about you. Some of our websites allow you to modify or delete your
account profile.  If our website does not permit you to update or correct
certain information, you can contact us at the address described below in order
to request that your information be modified. Note that we may keep historical
information in our backup files as permitted by law. To protect our customers’
Personal Information, we are required to verify your identity before we can act
on your request.

Right to Request Deletion of Information

Typically, we retain your personal information for the period necessary to
fulfill the purposes outlined in this policy, unless a longer retention period
is required or permitted by law.   Certain consumers have the right to request,
in certain circumstances, that we delete any Personal Information that we have
collected directly from you, or request information about how long we keep a
specific type of information. To protect our customers’ Personal Information, we
are required to verify your identity before we can act on your request. We may
have a reason under the law why we do not have to comply with your request, or
why we may comply with it in a more limited way than you anticipated. If we do,
we will explain that to you in our response.

Right to Object to Certain Processing

In some cases, you may object to our use or disclosure of your personal
information by contacting us at the address described below. 

Right to Non-Discrimination

You have the right to be free from discrimination based on your exercise of your
CCPA rights. We do not discriminate against consumers who chose to exercise
rights in their Personal Information. 

Right to Information about Certain Third-Party Disclosures

Residents of the State of California also have the right to request information
regarding third parties to whom the Company has disclosed certain categories of
Personal Information during the preceding year for the third parties’ direct
marketing purposes.

How to Submit a Request

You may submit a request to exercise your rights by either:

 * Filling out the relevant Consumer Data Request Forms available below:
   * Access Information
   * Delete Information
   * Modify Information
 * By calling us at 1-800-442-8696.

Verification for Requests

Note that, as required by law, we will require you to prove your identity in
connection with your request.  We may conduct an identity verification by phone
call or email. Depending on your request, we will ask for information such as
your name, email, address, the last item you purchased from us, or the date of
your last purchase from us. For request regarding categories of information, we
will require at least two of these things to verify your identity. For requests
to know specific pieces of Personal Information, we will require at least 3 of
these things including your name and email address and we will also ask you to
provide a signed declaration confirming your identity. Following a request, we
will use reasonable efforts to supply, correct or delete Personal Information
about you in our files.

In some circumstances, you may designate an authorized agent to submit requests
to exercise certain privacy rights on your behalf.  We will require verification
that you provided the authorized agent permission to make a request on your
behalf.  You must provide us with a copy of the signed permission you have given
to the authorized agent to submit the request on your behalf and verify your own
identity directly with us. 

Information for Authorized Agents

If you are an authorized agent submitting a request on behalf of an individual,
you must attach a copy of the following information to the request:

 1. A completed Authorized Agent Designation Form indicating that you have
    authorization to act on the consumer’s behalf.
 2. If you are a business, proof that you are registered with the Secretary of
    State to conduct business in California.

If we do not receive this information, the request will be denied.

Notice of California Consumer Data Collection and Sharing Practices.

The following is a description of our data collection practices, including the
information we collect, the sources of that information, the purposes for which
we collect information,  whether we disclose that information to external
parties, and what types of information are disclosed to those parties. We may
use any and all of the information for any of the purposes described in this
privacy policy, unless limitations are listed. The categories we use to describe
the information are those enumerated in the CCPA. We do not sell or share your
personal information.

 * Personal Identifiers:
   * We collect your name, phone number, email address and contact address when
     you create an account or complete a transaction. If you choose to create an
     account, you will also be asked to create a username, and we will assign
     one or more unique identifiers to your profile.
   * You provide us with payment information, which may be your credit card
     number or a bank account, when you complete a transaction.
   * We do not collect your Driver’s License number or Passport number.
   * We do not collect medical information or health information about you
     unless you choose to submit it in connection with a complaint or claim.
   * We collect your IP address automatically when you use our services.
   * We collect your device identifier automatically when you use our services.
 * Protected Classifications: We collect your age in order to comply with laws
   that restrict collection and disclosure of data belonging to minors. We also
   collect gender when you register for events, submit a form, or provide a
   review or other information related to our products or services. We do not
   collect your racial or ethnic origin or sexual orientation.
 * Commercial Information: When you engage in transactions with us, we create
   records of goods or services purchased or considered, as well as purchasing
   or consuming histories or tendencies.
 * Biometric Information: We do not collect information about your
   physiological, biological, or behavioral characteristics.
 * Internet or Other Electronic Network Activity Information: We collect
   information about your browsing history, search history and information
   regarding your interaction with websites, applications, or advertisements
   automatically when you utilize our services.
 * Geolocation Information: As described above, we collect your IP address
   automatically when you use our services. We may be able to determine your
   general location based on your IP address. When you use our services for the
   first time, we may ask for your permission to collect your precise location
   (e.g., your GPS coordinates) or for your zip code or city and state. If you
   provide, or allow your device to provide, us with this information, we use it
   to make improvements to our products and services, and to provide
   recommendations and deliver relevant advertising.
 * Audio, electronic, visual, thermal, olfactory, or similar information: If you
   contact us via phone, we may record your call. We will notify you if a call
   is being recorded at the beginning of the call. We also collect the
   information you provide to us via email communications. We do not collect
   your image or any thermal, olfactory or similar information.
 * Professional or employment-related information: We do not collect information
   about your current employer or your employment history, unless you are an
   employee, former employee, or job applicant. If you apply for or obtain
   employment with us, we will provide you with our Workplace Privacy Notice.
 * Education information: We do not collect any information about the
   institutions you have attended or the level of education you have attained
   unless you are an employee, former employee, or job applicant. If you apply
   for or obtain employment with us, we will provide you with our Workplace
   Privacy Notice.
 * Inferences drawn to create a profile about a consumer reflecting the
   consumer’s preferences or characteristics: We may analyze your actual or
   likely preferences through a series of computer processes and may use
   information provided by our service providers to determine such preferences.
   On some occasions, we may maintain these observations in a profile for our
   internal use.

We may share any of the above-listed information with service providers, which
are external parties that we engage for business purposes and are restricted
from using Personal Information for any purpose that is not related to our
engagement. The categories of service providers with whom we share information
for business purposes and the services they provide are:

 * Billing and collection providers, such as payment processors and
   organizations that assist us in assessing your credit and payment status.
   Depending on the circumstances, we may share Personal Identifiers, Additional
   categories of personal information described in the California Customer
   Records statute, and Commercial Information with Billing and Collections
   Providers.
 * Auditing and accounting firms. Depending on the circumstances, we may share
   Personal Identifiers, Additional categories of personal information described
   in the California Customer Records statute, and Commercial Information with
   Auditing and accounting firms.
 * Professional services consultants, such as firms that perform analytics,
   assist with improving our programming, provide legal services or supply
   project-based resources and assistance. Depending on the circumstances, we
   may share Personal Identifiers, Additional categories of personal information
   described in the California Customer Records statute, Characteristics of
   Protected Classifications, Commercial Information, Internet or Other
   Electronic Network Activity, Geolocation Data, Audio, Electronic, or Similar
   Information, and Inferences with Professional services consultants.
 * Advertising networks and Social networks. Depending on the circumstances, we
   may share Personal Identifiers, Commercial Information, Internet or Other
   Electronic Network Activity, Geolocation Data, and Inferences with
   Advertising networks and Social networks.
 * Analytics services, including entities that analyze traffic to and on our
   websites, and assist with identifying and communicating with potential
   customers. Depending on the circumstances, we may share Personal Identifiers,
   Commercial Information, Internet or Other Electronic Network Activity,
   Geolocation Data, and Inferences with Analytics services.
 * Security vendors, such as entities that assist with security incident
   verification and response, service notifications, and fraud prevention.
   Depending on the circumstances, we may share Personal Identifiers, Additional
   categories of personal information described in the California Customer
   Records statute, Commercial Information, Internet or Other Electronic Network
   Activity, and Geolocation Data with Security Vendors.
 * IT vendors, such as entities that assist with website design, hosting and
   maintenance; data and software storage; and network operation. Depending on
   the circumstances, we may share Personal Identifiers, Commercial Information,
   Internet or Other Electronic Network Activity, Geolocation Data, and
   Inferences with IT vendors.
 * Other service providers. Depending on the circumstances, we may share
   Personal Identifiers, Additional categories of personal information described
   in the California Customer Records statute, Characteristics of Protected
   Classifications, Commercial Information, Internet or Other Electronic Network
   Activity, Geolocation Data, Audio, Electronic, or Similar Information, and
   Inferences with Other Service Providers.

We may also collect and disclose certain “sensitive” personal information as
described below:

 * Social security, driver’s license, state identification card, passport
   number, citizenship and immigration status. If you apply for a position with
   us we may collect your government identifiers as needed to comply with our
   legal obligations. We do not sell or share this information, and we will
   retain this information until it is no longer needed to comply with our legal
   obligations.
 * Account log-in, financial account, debit card, or credit card number in
   combination with any required security or access code, password, or
   credentials allowing access to an account. We may collect your dealer account
   login and password in order to provide you with the services and
   account-related functionality. We do not sell or share this information, and
   we will retain this information until you delete your account. Your credit
   card information is processed by Stripe, Inc., who may be contacted at 510
   Townsend St., San Francisco, CA 94103 or at info@stripe.com.
 * Geolocation Data. We may collect this information to provide you with
   services and to determine your distance from a location that offers our
   products. We do not sell or share this information, and we will retain this
   information until it is no longer necessary to fulfill the purposes outlined
   in this policy.

We may also disclose information to other external parties who are not listed
here when required by law or to protect the Company or other persons, as
described in this privacy policy. For example, we may share Personal Information
with public safety and/or regulatory authorities.

Notice of Financial Incentive for California Residents. 

We offer an incentive program for dealers that provides certain perks, such as
bonus incentives, and program benefits (the “Incentive Program”).  When you sign
up for the Incentive Program we will ask you to provide your name and email
address.  Because our Incentive Program involves the collection of personal
information, it might be interpreted as a “financial incentive” program under
California law.  The value of your personal information to us is related to the
value of the free or discounted products or services that you obtain through the
Incentive Program. This value is based on the expense related to offering those
free or discounted products or services. You may withdraw from participating in
the Incentive Program at any time.  Visit the Terms and Conditions page to view
full program rules, including how to join.

Data Security

We have implemented measures designed to secure your Personal Information from
accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have
given you (or where you have chosen) a password for access to certain parts of
our services, you are responsible for keeping this password confidential. We ask
you not to share your password with anyone. We urge you to be careful about
giving out information in public areas of websites, such as message boards. The
information you share in public areas may be viewed by any user.

In the event of a data breach involving your information, we may contact you in
a variety of ways to inform you of the breach. This includes contacting you
through any contact information we have for you or that is publicly available.

Governing Law

Our services and websites are produced and published in the United States. We
attempt to protect the Personal Information of all users of our services and we
attempt to comply with local data protection and consumer rights laws to the
extent they may apply to the Company’s services, but our services are located
and targeted to United States residents and our policies are directed at
compliance with United States laws. If you are uncertain whether this privacy
policy conflicts with the applicable local privacy laws where you are located or
you do not want your Personal Information governed by United States law, you
should not submit your Personal Information to us.

How Can We Transfer Your Personal Information?

Your information collected through the services will be stored and processed in
the United States. The Company and its service providers may transfer
information that we collect about you, including Personal Information, across
borders and from your country or jurisdiction to other countries or
jurisdictions around the world. If you are located in the United States or other
regions with laws governing data collection and use that may differ from U.S.
law, please note that we may transfer information, including Personal
Information, to a country and jurisdiction that does not have the same data
protection laws as your jurisdiction.

Accessibility

If you are visually impaired, you may access this notice through your browser’s
screen reader.

Changes to Our Privacy Policy

We reserve the right to revise this privacy policy at any time for any reason in
our sole discretion by posting an updated privacy policy without advance notice
to you. Such revisions shall be effective upon the date specified in the updated
privacy policy, and if you use the services after such revisions become
effective it will signify your agreement to be bound by the changes. We
encourage you to check this privacy policy and our Terms of Use often for
updates.

Contact Information

If you have questions, comments, or complaints about this privacy policy or our
privacy practices, or if you do not understand any information about how we
collect, maintain, use, or share your Personal Information, you may contact us
directly by sending an email to inquiries@toyotires.com. For all requests,
please include the name and URL (if applicable) of the website, application or
other interactive service, and include the description “Privacy Request” in the
subject of the email. We shall not accept requests via postal mail or facsimile.
We are not responsible for notices that are not labeled or sent properly and may
not be able to respond if you do not provide complete information.

COMPLIANCE AND ETHICS HOTLINE

The Company is committed to high standards of ethical and legal business conduct
with emphasis on open and transparent communication. The Company expects
employees and business partners to report known or suspected misconduct
involving the Company, its employees, customers and/or vendors, even if they are
not involved with the misconduct itself. The Company can only do something about
misconduct if it knows about it.

When concerns about integrity arise, we encourage employees to go to their
supervisors, local Human Resources managers or in-house counsel. If their
integrity concerns are not resolved, or they do not feel comfortable discussing
them with anyone within the company, they can report their concern by phone to
the Compliance and Ethics Hotline. Employees can find additional information on
how to report integrity concerns in the Company’s Compliance and Ethics Hotline
Policy.

The Company’s suppliers, contractors and other business partners can also report
any business misconduct and ethics concerns via the Compliance and Ethics
Hotline.

The Compliance and Ethics Hotline is managed by a third-party company and is
available 24 hours a day, seven days a week. Anonymous reports may be made.

The Company investigates all Hotline reports and is committed to maintaining
confidentiality to the maximum extent possible. The Company strictly prohibits
retaliation against anyone who makes a good faith report.

Compliance and Ethics Hotline - Call Toll Free: (844) 465-0371

SECURITY & LEGAL

Phishing & Other Suspicious Emails

WARNING: Fraudulent Email Scam. Our parent company, Toyo Tire Corporation, has
learned that its company name and/or those of its executives have been used in
connection with  email phishing scams. Such scams are intended to deceive or
defraud by enticing recipients to provide sensitive information.

Reporting Suspected Phishing Attempts and Other Suspicious Emails. If you
receive or have received such unsolicited email communications, please notify us
immediately at Report@ToyoTires.com. Do not respond to these emails or
communicate with the sender, and do not provide the sender with any personal or
financial information. Also, do not click on any links included in the emails,
or the attachments, as doing so may result in malware or a virus being loaded on
the recipient’s computer.

Protect the Security of Your Personal Information. Email scams and other
internet security risks are not uncommon, and we recommend that you take steps
to protect the security of your Personal Information and technology devices.

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