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Effective URL: https://www.boss-solutions.com/boss811
Submission: On May 16 via manual from DE — Scanned from DE
Effective URL: https://www.boss-solutions.com/boss811
Submission: On May 16 via manual from DE — Scanned from DE
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top of page Skip to Main Content * BOSSDesk * Features * Industries * Pricing * BOSS811 * Features * Industries * Plans * Services * Implementation * Training * Professional * Support * Resources * Webinar Hub * Success Stories * Testimonials * News * Blog * Upcoming Events * News & Press * About * Company * Careers * Partners * Contact Us * More Use tab to navigate through the menu items. Search | Support Contact Us Demo Request a Demo BOSS811 DAMAGE PREVENTION EASY TO USE, MODERN 811 ONE CALL TICKET MANAGEMENT SOLUTION Request a Demo Demo Video CUSTOMERS TRUSTED BY LEADING ORGANIZATIONS RELENTLESS EXCELLENCE: BOSS SOLUTIONS' 6-YEAR CAPTERRA WINNING STREAK PROVES IT. Watch BOSS811 Demo PLATFORM ONE CALL TICKET MANAGEMENT BOSS811 is an affordable, flexible One Call Locate Ticket Management software for damage prevention used by municipalities, utilities, water and sewer, cable, telco, fiber, gas and oil pipelines, and private underground utility locating services responsible for managing 811 dig and excavation requests. BOSS811 helps you streamline utility requests, increase productivity, reduce risks and prevent damages. Download PDF DID YOU MISS THE LIVE CENTERPOINT ENERGY EVENT? LEARN HOW TO ELEVATE YOUR DAMAGE PREVENTION EFFORTS. CATCH THE WEBINAR REPLAY AND STAY INFORMED. Watch Now! FEATURES & CAPABILITIES COMPREHENSIVE FEATURES AND CAPABILITIES TO MEET YOUR UTILITY LOCATE TICKET NEEDS WITNESS THE CAPABILITIES OF OUR MODERN 811 ONE CALL TICKET MANAGEMENT SOLUTION, WITH OUR EXTENSIVE SCREENSHOT GALLERY. TAKE A TOUR AND SEE HOW OUR USER-FRIENDLY PLATFORM, ROBUST FEATURES, AND SEAMLESS INTEGRATIONS CAN ENHANCE YOUR DAMAGE PREVENTION OPERATIONS. AUTO-CLEAR TICKETS Auto-Clearing tickets based on specific parameters allows the appropriate response code to be returned to the One Call Center without manual intervention. GIS INTEGRATION Using Google Maps, BOSS811 integrates with GIS Mapping Software and ESRI products such as ArcGIS, and supports Keyhole Markup Languages (KML/KMZ). DRIVING DIRECTIONS Driving directions allows the user to create the most efficient route to locate the tickets. DASHBOARD & REPORTS BOSS811 provides real-time access to data and analytics to stay compliant, avoid penalties and improve accountability and efficiency. ADVANCED SCREENING BOSS811 has a powerful routing engine for implementing workflows and enables you to preprocess tickets as they are received. NOTIFICATIONS BOSS811 allows you to create and automate notifications based on the specified rules. MANIFEST GENERATION Manifest Generation allows you to create a sketch of the onsite markings which can be sent to the excavator and stored with the ticket. MAP-BASED WORKFLOWS BOSS811 provides added flexibility and ease of use by providing award-winning, innovative Map-based workflows for operators. OTHER Many more features to improve efficiency, save costs, and meet objectives and business needs. Features MOBILE APPS WITH YOU WHEREVER YOU’RE GOING. BOSS811 mobile apps provide your locators with the tools to effectively respond to excavator requests and identify the location of underground facilities. ATTENTION WEBTMS USERS: SAY GOODBYE TO WEBTMS AND SAY HELLO TO BOSS811™ WITH A SPECIAL OFFER TAILOR-MADE JUST FOR YOU! Learn More BOSS811 BENEFITS TRANSFORM THE WAY YOU MANAGE 811 ONE CALL TICKETS OPTIMIZE AND AUTOMATE PROCESSES * Auto-close tickets * Return the appropriate response code to the One Call center without manual intervention * Integrate seamlessly using Google Maps and GIS integration with other mapping software including Esri products such as ArcGIS * Experience greater flexibility with our support for Keyhole Markup Languages (KML/KMZ) STAY COMPLIANT AND IMPROVE ACCOUNTABILITY * Stay compliant with your Positive Responses to the call center * Visualize your data using our state-of-the-art customizable dashboard * Stay on top of your metrics with a variety of analytical reports * Generate and send a manifest with a sketch of the onsite markings to the excavator ENABLE ON-THE-GO WORKFLOW * Provide your locators with the tools to effectively respond to excavator requests with BOSS811 mobile apps for iOS and Android * Upload dig site files, videos, and pictures as attachments to the tickets * Insert annotations with uploaded attachments with sketching tools and a text editor STREAMLINE TICKET MANAGEMENT * Operate efficiently using map-based workflows * Enhance ticket locating with integrated maps * Generate driving directions * Use advanced screening to pre-process tickets as they are received * Locate tickets on-the-go with mobile apps * Access via Single Sign On (SSO) * Set up user roles and permissions Request a Demo CRANBERRY TOWNSHIP "I COULDN'T BE MORE IMPRESSED WITH THIS SOFTWARE. IT'S SIMPLE IN DESIGN AND EASY TO USE. THE FIELD EMPLOYEES LIKE IT AND MANAGEMENT APPRECIATE ALL THE REPORTING AND ALERT FUNCTIONS." JASON D. Director Public Works 1. 2. 3. Read more reviews on Capterra Industries INDUSTRIES ONE CALL TICKET MANAGEMENT FOR STREAMLINING LOCATE REQUESTS UTILITIES BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems. Learn more COMMUNICATIONS BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently. Learn more PIPELINES & GAS BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution. Learn more LOCATE CONTRACTORS BOSS811 is used by utilities locators to locate and mark underground utilities. Learn more PRICING PLANS BOSS811 PLANS PROFESSIONAL Request a Demo Single Call Center Integration 20 Users Dashboards & Reports Data Widgets Reports on Custom Fields Simple & Advanced Search Email Notification with Custom Templates Push Notifications Facility Map integration (20) Tickets Assigned by Map Areas Automated Ticket Screening Map Based Ticket Screening Auto Close Tickets by Screening Ticket Notes, Tags, and basic Custom Fields Bulk Ticket Actions Sketching Tools for Attachments Mobile App Request a Demo ENTERPRISE Request a Demo Everything in Professional, plus: Multiple Call Center Integrations Unlimited Users Advanced Ticket Workflows Unlimited Facility Map integrations Advanced Custom Fields Map Based Actions Pin Tickets Timesheets Teams Single Sign-on Mobile Offline Capabilities Driving directions Request a Demo OPTIONAL MODULES AND INTEGRATIONS Additional Storage (in increments of 50 GB) SMS & IVR Module Implementation Services Integrations (USIC, OTS, OCC, Northern Lights) Manifest Plans START A 14-DAY FREE TRIAL REQUEST A FREE TRIAL WITH A DEDICATED SUPPORT RESOURCE AND EXPERIENCE HOW OUR TECHNOLOGY CAN IMPROVE YOUR BUSINESS. Start Free Trial Watch Overview No credit card required. BOSS811 RESOURCES Blog What Is 811 and Why Is It Important to Call Before You Dig? Webinar CGA Food For Thought Webinar: State of VA improves underground utility locating with BOSS811 manifest tools INCREASE EFFICIENCY AND REDUCE COSTS WITH POWERFUL SOFTWARE. Request a Demo Contact sales CONTACT Email Sales 678.684.1200 Office Location SUPPORT Email Support Support BOSSDesk Forum PRODUCTS BOSSDesk BOSS811 Industries SERVICES Implementation Training Professional RESOURCES Webinar Hub Success Stories Testimonials NEWS Blog Upcoming Events News & Press ABOUT Company Careers Partners Contact Us LEGAL Privacy Policy Terms & Conditions GET THE LATEST BOSS SOLUTIONS UPDATES. Subscribe Success! CONNECT WITH US * * * © 2024 Business Oriented Software Solutions Inc. All Rights Reserved. bottom of page