www.innovationrefunds.com Open in urlscan Pro
2606:4700::6812:17d  Public Scan

Form analysis
0 forms found in the DOM

Text Content

___

Due to recent guidance from the IRS we expect delays in processing current and
new claims. Please bear with us as we work to better understand the changes to
the ERC program.

Close
Get Started
Who We AreERCComplianceSuccess Stories

(855) 653-1083
Learn More




PRIVACY POLICY

LAST UPDATED: December 29, 2023

Overview

Overview
Scope
What Personal Information We Collect, How, and Why
Personal Information We Disclose and Why
Selling/Sharing
Digital Technologies
Communication Preferences
How Long We Keep Your Personal Information
How We Protect Your Personal Information
Your Choices
How to Submit a Request to Know, Access, Correct, or Delete
Links to Third-Party Websites
Contact Us
Privacy Policy Updates


OVERVIEW

This Privacy Policy describes Innovation Refunds LLC’s and IR Advance LLC’s
(collectively, “Innovation Refunds,” “we,” “us,” “our”) policies regarding the
collection, use, and disclosure of personal information about you when you visit
our website or use our platform at https://www.innovationrefunds.com/, use our
app(s) (e.g., the Innovations Refunds App), or otherwise interact with us
concerning your actual or potential tax refund (collectively, “Services”).
“Personal information” is non-public information that identifies, relates to,
describes, is reasonably capable of being associated with, or could reasonably
be linked to an individual. When you use our Services, you agree to our
collection, use, and disclosure of personal information about you as described
in this Privacy Policy. If you do not provide us with personal information we
request, we may not be able to provide you with our Services or your experience
when using those Services may be impaired.

A link to a Portable Document Format (PDF) version of this privacy policy can be
found here: Privacy Policy.


SCOPE

Our Services and this privacy policy are intended for U.S. companies and their
owners/employees acting in their professional capacity. Our Services and this
privacy policy are not intended for individuals in their personal capacity. If
you are an employee of one of our customers, please do not submit any of your
non-business-related personal information to us. Similarly, this website is not
intended for children. We do not knowingly sell or share the personal
information of consumers under 16 years of age.



WHAT PERSONAL INFORMATION WE COLLECT, HOW, AND WHY

The personal information we collect generally includes: (1) information needed
to provide the Services (e.g., processing, or evaluating eligibility for, a tax
refund or evaluating potential means for you to access your tax refund sooner);
and (2) information that assists us in providing, improving, and marketing our
Services or services of related companies. In the last 12 months, we have
collected the following personal information from the sources, and for the
purposes, described below.

Personal Information We Collect
Where We Get It
Why We Collect It
Identifiers and contact information, such as your name, IP address, Social
Security Number (“SSN”), other similar identifiers, postal address, email
address, and phone number
Directly from you and from our marketing partners
To provide and market our Services or the services of related companies, enforce
our rights, and comply with our legal obligations
Any categories of personal information described in Cal. Civ. Code § 1798.80(e),
such as identifiers, contact information, and signature
Directly from you and from our marketing partners
To provide and market our Services, enforce our rights, and comply with our
legal obligations
Internet or other electronic network activity information, including, but not
limited to, browsing history, search history, and information regarding a
consumer’s interaction with an Internet website, application, or advertisement
From our marketing partners and digital technologies when you interact with our
website, platform, or app(s) (additional information in the Digital Technologies
section of this Privacy Policy)

To maintain, improve, and market our Services
Audio, electronic, visual, thermal, olfactory, or similar information (call
recordings)
Directly from you when you consent to speak with us via a monitored or recorded
phone line
To maintain, provide, and improve our Services
Professional or employment-related information
Directly from you and from our marketing partners
To provide and market our Services, enforce our rights, and comply with legal
obligations
Inferences drawn from any of the information identified in this chart to create
a profile about a consumer reflecting the consumer’s preferences,
characteristics, psychological trends, predispositions, behavior, attitudes,
intelligence, abilities, and aptitudes
From our marketing partners
To improve and market our Services

For purposes of the above chart:

 * when we collect personal information directly from you, this includes, for
   example, when you input the information into a form you provide us, enable
   one of our many integrations, or upload documents to us;
 * our marketing partners include third-party data sellers, lead generators,
   joint marketing partners, and digital advertising partners (e.g., Google,
   Meta, other social media platforms); and
 * providing our Services includes, for example, filing for a tax refund on your
   company’s behalf, facilitating providing you access to your tax refund
   sooner, and/or maintaining our website, platform, or app(s).

In addition to the above personal information, we also collect anonymous,
de-identified, and/or aggregate data that is not linked to a particular
individual. Our use or disclosure of such information is outside the scope of
this privacy policy. We only maintain and use such data in a way that does not
identify a particular individual, and we will not attempt to re-identify it,
except to test our de-identification process and ensure it cannot be associated
with any individual.


PERSONAL INFORMATION WE DISCLOSE AND WHY

The below chart summarizes how we have disclosed personal information in the
last 12 months, and why.


Personal Information We Collect
To Whom We Disclose It
Why We Disclose It
Identifiers and contact information, such as your name, IP address, SSN, other
similar identifiers, postal address, email address, and phone number
Service providers and contractors (e.g., tax preparers), the IRS (to file for
your return), and marketing partners
Providing and marketing our Services, or as requested by you
Any categories of personal information described in Cal. Civ. Code § 1798.80(e),
such as identifiers, contact information, and signature
Service providers and contractors (e.g., tax preparers), the IRS (to file for
your return), and marketing partners
Providing and marketing our Services, or as requested by you
Internet or other electronic network activity information, including, but not
limited to, browsing history, search history, and information regarding a
consumer’s interaction with an Internet website, application, or advertisement
Service providers and contractors (e.g., internet technology (“IT”) help) and
marketing partners
Maintaining, providing, improving, or marketing our Services
Audio, electronic, visual, thermal, olfactory, or similar information (e.g.,
call recordings)
Service providers and contractors (e.g., call recording or analytics vendors)
Maintaining, providing, and improving our Services
Professional or employment-related information
Service providers and contractors (e.g., tax preparers), the IRS (to file for
your return), and marketing partners
Providing and marketing our Services or as requested by you
Inferences drawn from any of the information identified in this chart to create
a profile about a consumer reflecting the consumer’s preferences,
characteristics, psychological trends, predispositions, behavior, attitudes,
intelligence, abilities, and aptitudes
Service providers and contractors (e.g., analytics providers) and marketing
partners
Maintaining, providing, improving, or marketing our Services, or as requested by
you

We may also disclose the above personal information in the event of a corporate
transaction (e.g., a sale, merger, financing), as requested by you, or for legal
purposes.



SELLING/SHARING

Although we do not disclose your personal information for any monetary
consideration, our use and disclosure of the categories above (i.e., identifiers
and contact information, categories of personal information described in Cal.
Civ. Code § 1798.80(e), Internet or other electronic network activity
information, professional or employment-related information, and inferences
drawn from such information) to marketing partners within the last 12 months,
could fall within California’s definitions of “selling” or “sharing.” “Sharing”
is referred to as “targeted advertising” in some states.
‍
To the extent we use your personal information across non-Innovation Refunds
businesses, websites, and applications for targeted advertising purposes, you
may opt-out of such use (“opt-out of selling/sharing”). To do so, you may email
your request to privacy@innovationrefunds.com, complete this form, or use an
opt-out preference signal, such as the Global Privacy Control (GPC) on browsers
and/or browser extensions that support such  a signal. To download and use a
browser supporting the GPC browser signal, click here:
https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you
will need to turn it on for each supported browser or browser extension you use.
‍
If you do not have an Innovation Refunds account or if you are not logged into
your Innovation Refunds account, your request to opt-out of selling/sharing will
be linked to your browser identifier only and not linked to any account
information because the connection between your browser and the account is not
known to us. If you would like us to make the connection between your browser
and your account, and you have not yet opted-out of selling/sharing your
personal information, please submit this form.
‍
Your decision will not alter the number of advertisements you see, only whether
those advertisements are tailored to you.
‍
We do not use or disclose your sensitive personal information for any purposes
other than those permitted by law (e.g., as necessary to file for your refund or
for legal compliance purposes), and we do not disclose personal information to
third parties for those third parties’ direct marketing purposes unless you
consent.


DIGITAL TECHNOLOGIES

Innovation Refunds and its marketing partners may use various online tracking
technologies such as pixels, web beacons, session replay technology, social
sharing widgets, software developer kits, third-party libraries, cookies, and
other similar online tracking technologies (collectively, “online tracking
technologies”) to gather information when you interact with our websites,
platforms, app(s), and email communications, as well as when you interact with
other websites, apps, or advertisements.

We use online tracking technologies to maintain our Services (e.g., improving
security, fixing bugs), improve your experience (e.g., preventing website
crashes, saving your preferences), and guide our marketing efforts (e.g.,
generating leads and tailoring our marketing efforts). When you visit certain
websites or use an app (including our website, platform, and app(s)), the online
tracking technologies may collect identifiers (e.g., your Internet Protocol
address or other online identifier), categories of personal information
described in Cal. Civ. Code § 1798.80(e), Internet or other electronic network
activity information, and inferences about you. Our partners (e.g., social media
networks) may also supplement this data with information about your professional
or employment-related information (e.g., job title) and other demographics. Our
marketing partners disclose such information to us, and where we collect such
information, we disclose it to them, for marketing purposes (e.g., targeting
advertisements so individuals view more relevant ads).

Among other cookies, we use Google Analytics. You can learn more about how those
cookies work by visiting “How Google Uses Data When You Use Our Partners' Sites
or Apps,” located at www.google.com/policies/privacy/partners/. If you prefer
not to have the benefits of cookies, your internet browser or other third party
software on your workstation can be adjusted to treat cookies in different ways.
Depending upon the type of browser you are using, you might be able to configure
your browser: (i) to prompt you to accept or reject cookies on an individual
basis; or (ii) to prevent your browser from accepting any cookies at all. You
should refer to the supplier or manufacturer of your web browser for specific
details about cookie security. For general information about how to manage
cookies, visit www.allaboutcookies.org/manage-cookies/ (please note that this
website is not connected to us and we are not responsible for its content).
Rejecting cookies might affect your ability to perform certain transactions on
our Website and our ability to recognize your browser from one visit to the
next.

For more information about your choices with regard to interest based
advertising, you may wish to visit the Digital Advertising Alliance’s Consumer
information page: http://www.aboutads.info/consumers/.


COMMUNICATION PREFERENCES

Please see below for additional options available to you.

Email. To stop receiving promotional emails, click the “unsubscribe” link in any
of our marketing emails.

Direct Mail. To stop receiving promotional postal mail, email us at
privacy@innovationrefunds.com or write to us at: Innovation Refunds LLC, Regency
West 8, 4350 Westown Pkwy, Ste 300, West Des Moines, IA 50266.

App Push Notifications. To adjust your notifications, please adjust your
selections in the app’s “Notification Settings.”



HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We will not retain your personal information for longer than reasonably
necessary for the purpose(s) we collected it. The retention period depends on
criteria such as the nature of our relationship with you, whether we filed for a
tax refund for you, when you last interacted with us, the type of personal
information at issue, and legal considerations.


HOW WE PROTECT YOUR PERSONAL INFORMATION

Although no website, app, platform, or business is 100 percent secure, the
security and confidentiality of your personal information is important to us. We
do take administrative, technical, and physical measures to protect the
information you provide to us.


YOUR CHOICES

In addition to the choices described above, we provide you with the:

 * ability to know what personal information we have collected about you,
   including the categories of personal information, categories of sources from
   which we collected the personal information, the purpose for our collection,
   selling, or sharing of your personal information, the categories of third
   parties to whom we disclose personal information
 * ability to access the specific pieces of personal information we have
   collected about you;
 * ability to correct inaccurate personal information that we maintain about
   you;
 * ability to delete personal information we have collected from you, subject to
   exceptions (like our legally required recordkeeping);
 * ability to opt-out of the sale or sharing of your personal information; and
 * ability to not receive discriminatory treatment for exercising your privacy
   choices.


HOW TO SUBMIT A REQUEST TO KNOW, ACCESS, CORRECT, OR DELETE

If you would like to submit a request to know, access, correct, or delete your
personal information, you or your authorized agent may complete this webform or
email your request to privacy@innovationrefunds.com.

Once you submit your request, we will take commercially reasonable steps to
verify your identity (e.g., via your Innovation Refunds account or asking you to
provide us with information matching the information in our files about you
(e.g., your email address and phone number)). If you are an authorized agent
submitting a request on behalf of another individual, we will also verify that
you have authority to act for the data subject (e.g., a signed authorization).

Once we have verified your request, we will make good faith efforts to evaluate
and act on your request, but there may be circumstances in which we might not
grant your request (e.g., if you submit a request to delete that would violate
our recordkeeping obligations). If we deny your request, we will tell you why
and provide you information regarding your ability to appeal that decision, if
any.  


LINKS TO THIRD-PARTY WEBSITES

Our website, platform, and app(s) contain links to third party websites,
applications, or materials and integrations to enhance the Services and your
experience. These items may have their own privacy policies, or no policies at
all. You should seek and review these third party’s policies before providing
them information. We do not guarantee and are not responsible for the privacy or
security of these other websites, apps, or integrations, including the accuracy,
completeness or reliability of their information.


CONTACT US

If you have any questions or comments about this privacy policy, please contact
us via email at privacy@innovationrefunds.com or write to us at: Innovation
Refunds LLC, Regency West 8, 4350 Westown Pkwy, Ste 300, West Des Moines, IA
50266.


PRIVACY POLICY UPDATES

This privacy policy replaces all previous privacy policies and cannot be
modified orally. We may amend this privacy policy at any time in our sole
discretion. Please re-visit this page periodically to stay aware of any changes.
If we modify this privacy policy, we will post the updated privacy policy to our
website and app(s) and update the effective date below. Your continued use of
our website, platform, app(s), or Services after a revised privacy policy
becomes effective indicates that you have read, understood and agreed to the
revised privacy policy.
‍
Effective date: This Privacy Policy is effective, and was last updated on
December 29, 2023.


COMPANY
Who We AreCareersBlogNewsroom
RESOURCES
FAQIntegrationsIndustriesContact
POLICIES & TERMS
Privacy PolicyTerms of Use

©2023 Innovation Refunds
Privacy Policy
Terms of use
Notice at Collection
Third Party Opt-Out

All product and company names are trademarks or registered trademarks of their
respective holders. Use of them does not imply any affiliation with or
endorsement by them.

English
 * Español