basic41.freshdesk.com Open in urlscan Pro
54.205.74.210 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://www.helpdesk.basic41.id/
Effective URL:
https://basic41.freshdesk.com/support/home
Submission: On June 08 via automatic, source certstream-suspicious (June 8th 2023, 12:42:38 pm UTC) — Scanned from DE

Summary HTTP 22 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 3 countries across 7 domains to perform 22 HTTP transactions. The main IP is 54.205.74.210, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is basic41.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M02 on February 14th 2023. Valid for: a year.

This is the only time basic41.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	103.153.3.23 103.153.3.23	140389 (IDNIC-DBI...) (IDNIC-DBIZ-AS-ID PT Dewa Bisnis Digital)
1 11	54.205.74.210 54.205.74.210	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:828::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80e::2003	15169 (GOOGLE) (GOOGLE)
2	52.216.100.85 52.216.100.85	16509 (AMAZON-02) (AMAZON-02)
1	52.222.214.85 52.222.214.85	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.75 18.66.112.75	16509 (AMAZON-02) (AMAZON-02)
1	52.222.139.19 52.222.139.19	16509 (AMAZON-02) (AMAZON-02)
2	3.234.27.88 3.234.27.88	14618 (AMAZON-AES) (AMAZON-AES)
22	8

1 103.153.3.23 (Indonesia) 1 redirects

ASN140389 (IDNIC-DBIZ-AS-ID PT Dewa Bisnis Digital, ID)
PTR: idn01.dewabiz.com

www.helpdesk.basic41.id	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 54.205.74.210 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-205-74-210.compute-1.amazonaws.com

basic41.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:828::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.100.85 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.222.214.85 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-214-85.fra56.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-75.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.222.139.19 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-139-19.ams50.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.234.27.88 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-234-27-88.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	freshdesk.com 1 redirects basic41.freshdesk.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 2515 heapanalytics.com — Cisco Umbrella Rank: 2108	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 35602 cdn.freshdev.io — Cisco Umbrella Rank: 49786	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
2	amazonaws.com s3.amazonaws.com	3 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 67	1 KB
1	basic41.id 1 redirects www.helpdesk.basic41.id	224 B
22	7

	Domain	Requested by
11	basic41.freshdesk.com	1 redirects basic41.freshdesk.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	basic41.freshdesk.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	basic41.freshdesk.com
1	fonts.googleapis.com	basic41.freshdesk.com
1	www.helpdesk.basic41.id	1 redirects
22	9

This site contains links to these domains. Also see Links.

Domain
basic41.id
www.freshworks.com

Subject Issuer	Validity	Valid
*.freshdesk.com Amazon RSA 2048 M02	`2023-02-14` - `2024-03-14`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-05-19` - `2023-08-11`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-04-11` - `2023-12-20`	8 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://basic41.freshdesk.com/support/home
Frame ID: 1C7C796EA907EC919CCCA7F395B54B14
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 50FF8E887F0DFDC2F8C5AF28E6DEEE4B
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : BASIC41 HELPDESK

Page URL History Show full URLs

https://www.helpdesk.basic41.id/ HTTP 301
https://basic41.freshdesk.com/ HTTP 302
https://basic41.freshdesk.com/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

22 %
IPv6

7
Domains

9
Subdomains

8
IPs

3
Countries

1484 kB
Transfer

2580 kB
Size

4
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: http://basic41.id/
Title: BASIC41 HELPDESK

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Kebijakan privasi

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://www.helpdesk.basic41.id/ HTTP 301
https://basic41.freshdesk.com/ HTTP 302
https://basic41.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request home Show response
basic41.freshdesk.com/support/
Redirect Chain

https://www.helpdesk.basic41.id/
https://basic41.freshdesk.com/
https://basic41.freshdesk.com/support/home

19 KB
7 KB

184ms
184ms

Document
text/html

54.205.74.210
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-205-74-210.compute-1.amazonaws.com

Software

fwe /

Resource Hash

3cc0b3627ee90ab81b4fe2266f1a76ba57c75c18a32b5d474abfd2a05d3b166e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: max-age=0, private, must-revalidate
Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Thu, 08 Jun 2023 12:42:32 GMT
Etag: W/"05f8758729ee4d38b5a8c2bc918f1e8e"
Nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Report-To: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
Server: fwe
Status: 200 OK
Strict-Transport-Security: max-age=31536000; includeSubDomains
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-Envoy-Upstream-Service-Time: 70
X-Fw-Ratelimiting-Managed: true
X-Ratelimit-Limit: 300
X-Ratelimit-Remaining: 299 199
X-Ratelimit-Reset: 080623124332
X-Ratelimit-Total: 200
X-Ratelimit-Used-Currentrequest: 1
X-Request-Id: 48096602-ea1b-452d-8c0b-5d1dd8f22ee6
X-Trace-Id: 00-81d8859a0d8872af2f26573c6b1e164b-5820bec734ddfa96-00
X-Xss-Protection: 1; mode=block

Redirect headers

Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Connection: keep-alive
Content-Security-Policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
Content-Type: text/html; charset=utf-8
Date: Thu, 08 Jun 2023 12:42:32 GMT
Expires: Fri, 01 Jan 1990 00:00:00 GMT
Location: https://basic41.freshdesk.com/support/home
Nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Pragma: no-cache
Report-To: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
Server: fwe
Status: 302 Found
Strict-Transport-Security: max-age=31536000; includeSubDomains
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-Envoy-Upstream-Service-Time: 46
X-Frame-Options: SAMEORIGIN
X-Fw-Ratelimiting-Managed: false
X-Request-Id: 63fe47c8-a131-4662-af69-2b1cf5d2f153
X-Trace-Id: 00-2fc9b961043e5cc39e62f04370729a7b-56963e27b104887a-00
X-Xss-Protection: 1; mode=block

GET
H/1.1 200
OK theme.css
basic41.freshdesk.com/assets/cdn/portal/styles/ 1 MB
119 KB 146ms
145ms Stylesheet
text/css 54.205.74.210
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://basic41.freshdesk.com/assets/cdn/portal/styles/theme.css

Requested by

Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-205-74-210.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://basic41.freshdesk.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36

Response headers

Date: Thu, 08 Jun 2023 12:42:32 GMT
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GET
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1 KB 83ms
32ms Stylesheet
text/css 2a00:1450:4001:828::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

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URL: https://basic41.freshdesk.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Request headers

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Response headers

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date: Thu, 08 Jun 2023 12:42:32 GMT
content-encoding: gzip
x-content-type-options: nosniff
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last-modified: Thu, 08 Jun 2023 11:19:58 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 08 Jun 2023 12:42:32 GMT

GET
H/1.1 200
OK vendor.js Show response
basic41.freshdesk.com/assets/cdn/portal/ 903 KB
908 KB 480ms
259ms Script
application/javascript 54.205.74.210
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://basic41.freshdesk.com/assets/cdn/portal/vendor.js

Requested by

Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

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Response headers

Date: Thu, 08 Jun 2023 12:42:32 GMT
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Content-Type: application/javascript
X-Fw-Ratelimiting-Managed: false
Cache-Control: public, must-revalidate

GET
H/1.1 200
OK head.js Show response
basic41.freshdesk.com/assets/cdn/portal/scripts/ 22 KB
27 KB 477ms
256ms Script
application/javascript 54.205.74.210
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://basic41.freshdesk.com/assets/cdn/portal/scripts/head.js

Requested by

Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-205-74-210.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Software

fwe /

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Date: Thu, 08 Jun 2023 12:42:33 GMT
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Cache-Control: public, must-revalidate

GET
H/1.1 200
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basic41.freshdesk.com/assets/cdn/portal/scripts/locales/ 3 KB
8 KB 145ms
145ms Script
application/javascript 54.205.74.210
AMAZON-AES

General

Check archive.org

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Full URL

https://basic41.freshdesk.com/assets/cdn/portal/scripts/locales/id.js

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Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-205-74-210.compute-1.amazonaws.com

Software

fwe /

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Response headers

Date: Thu, 08 Jun 2023 12:42:33 GMT
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GET
H/1.1 200
OK marketplace.js Show response
basic41.freshdesk.com/assets/cdn/portal/scripts/ 124 KB
129 KB 151ms
151ms Script
application/javascript 54.205.74.210
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://basic41.freshdesk.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.205.74.210 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-205-74-210.compute-1.amazonaws.com

Software

fwe /

Resource Hash

47cc19c7eba207dbca45c6d6799d490a4caf90833df7b92021660acd22c0bacb

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Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151023202481/logo/MngATtbfUKZlx6xwd7nj_xzIGtvPllXbyw.png
Requested by: Host: basic41.freshdesk.com
URL: https://basic41.freshdesk.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.100.85 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: cb563861443d50db16cdb0bb7205c9d75a811cc8c8d80cb18fd16bf67a19a96a

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://basic41.freshdesk.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36

Response headers

Date: Thu, 08 Jun 2023 12:42:35 GMT
x-amz-version-id: dIygxVUbbsdDOsWq44exIpK61uCj2PRN
Last-Modified: Wed, 07 Jun 2023 23:40:32 GMT
Server: AmazonS3
x-amz-request-id: 1MDYE1766WK4CEJN
ETag: "fb25dcc6e0051b5af95ade6fd2a6ee9e"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 1280
x-amz-id-2: 6F2Z5HAB+S9nUm4eRFbv3qrIzW5t1RW5XVcLA9p82fGpWWe5D0CL5vbl0yKfMwh+5gkyFuJzcmc=

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 50FF 2 KB
1 KB 23ms
23ms Document
text/html 18.66.112.75
AMAZON-02

General

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Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.75 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-75.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://basic41.freshdesk.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 42502
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Thu, 08 Jun 2023 00:54:17 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Fri, 06 Jan 2023 06:35:04 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 edffe6978db53d114a80cda421e0b6b8.cloudfront.net (CloudFront)
x-amz-cf-id: 6XpJ62cGBUlJuUF4qRWATAVCrUl81kWDBJBVun7v_s5F5YdF5TpUgw==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 50FF 111 KB
36 KB 384ms
31ms Script
application/javascript 52.222.139.19
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

52.222.139.19 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-52-222-139-19.ams50.r.cloudfront.net

Software

nginx / Express

Resource Hash

03b69915af709901cb2fb3fc24a2289943291f19999e4a6bf48342534d2d6e17

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36

Response headers

date: Thu, 08 Jun 2023 12:40:37 GMT
content-encoding: br
via: 1.1 415e8d76bf2c69e5e03b89ba8461cd7e.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: AMS50-C1
age: 117
x-powered-by: Express
etag: W/"1bbf4-N5pECcx3Yqfx8RHPEODrQVxvu9Y"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: ARkC3NwHgP5DttZmsQUQIZulm3OjUga1_7vV7D7Uz6CuLPAjM7U6UQ==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 50FF 37 B
260 B 639ms
113ms Image
image/gif 3.234.27.88
AMAZON-AES

General

Check archive.org

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Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=4763934195554683&v=8936209433708505&s=2758765742879213&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fbasic41.freshdesk.com&st=1686228154526

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.234.27.88 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-234-27-88.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 08 Jun 2023 12:42:35 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 50FF 37 B
261 B 636ms
112ms Image
image/gif 3.234.27.88
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=4763934195554683&v=8936209433708505&s=2758765742879213&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fbasic41.freshdesk.com%2F&ts=1686228154523&st=1686228154527

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.234.27.88 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-234-27-88.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.106 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 08 Jun 2023 12:42:35 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
basic41.freshdesk.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
basic41.freshdesk.com/	1969-12-31 23:59:59	Name: _x_m Value: x_b
.freshdev.io/	1970-01-20 21:51:45	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%224763934195554683%22%2C%22pageviewId%22%3A%228936209433708505%22%2C%22sessionId%22%3A%222758765742879213%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 12:23:49	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fbasic41.freshdesk.com%2F%22%2C%22ts%22%3A1686228154523%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

basic41.freshdesk.com
cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
www.helpdesk.basic41.id
103.153.3.23
18.66.112.75
2a00:1450:4001:80e::2003
2a00:1450:4001:828::200a
3.234.27.88
52.216.100.85
52.222.139.19
52.222.214.85
54.205.74.210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basic41.freshdesk.com Open in urlscan Pro 54.205.74.210 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

22 %IPv6

7 Domains

9 Subdomains

8 IPs

3 Countries

1484 kBTransfer

2580 kBSize

4 Cookies

3 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Redirect headers

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Response headers

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Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

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Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

basic41.freshdesk.com Open in urlscan Pro
54.205.74.210 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

22 %
IPv6

7
Domains

9
Subdomains

8
IPs

3
Countries

1484 kB
Transfer

2580 kB
Size

4
Cookies

22 HTTP transactions
0 data transactions