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helpdesk.retal.com.sa Open in urlscan Pro
34.227.246.236  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.retal.com.sa/
Effective URL: https://helpdesk.retal.com.sa/support/home
Submission: On May 30 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 34.227.246.236, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.retal.com.sa.
TLS certificate: Issued by R3 on May 30th 2023. Valid for: 3 months.
This is the only time helpdesk.retal.com.sa was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 34.227.246.236 14618 (AMAZON-AES)
8 18.66.112.115 16509 (AMAZON-02)
3 18.66.112.90 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 143.204.215.127 16509 (AMAZON-02)
2 2 52.44.113.9 14618 (AMAZON-AES)
2 13.225.78.87 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 174.129.69.91 14618 (AMAZON-AES)
22 8
4    34.227.246.236 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-227-246-236.compute-1.amazonaws.com
helpdesk.retal.com.sa
8    18.66.112.115 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-115.fra56.r.cloudfront.net
assets6.freshservice.com
assets3.freshservice.com
assets1.freshservice.com
assets9.freshservice.com
3    18.66.112.90 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-90.fra56.r.cloudfront.net
assets5.freshservice.com
assets4.freshservice.com
1    2a00:1450:4001:829::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    143.204.215.127 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-127.fra53.r.cloudfront.net
fe-perf-assets.freshworks.com
2    52.44.113.9 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-44-113-9.compute-1.amazonaws.com
attachment.freshservice.com
2    13.225.78.87 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-87.fra2.r.cloudfront.net
retal.attachments.freshservice.com
2    2a00:1450:4001:82f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    174.129.69.91 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-174-129-69-91.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
15 freshservice.com
assets6.freshservice.com — Cisco Umbrella Rank: 36675
assets3.freshservice.com — Cisco Umbrella Rank: 36341
assets5.freshservice.com — Cisco Umbrella Rank: 36402
assets1.freshservice.com — Cisco Umbrella Rank: 36650
assets9.freshservice.com — Cisco Umbrella Rank: 36531
attachment.freshservice.com — Cisco Umbrella Rank: 32090
retal.attachments.freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 36408
2 MB
4 retal.com.sa
helpdesk.retal.com.sa
131 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 22403
2 gstatic.com
fonts.gstatic.com
31 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 57314
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
1 KB
22 6
Domain Requested by
4 helpdesk.retal.com.sa 1 redirects helpdesk.retal.com.sa
3 assets3.freshservice.com helpdesk.retal.com.sa
assets5.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 retal.attachments.freshservice.com helpdesk.retal.com.sa
2 attachment.freshservice.com 2 redirects
2 assets9.freshservice.com helpdesk.retal.com.sa
2 assets1.freshservice.com helpdesk.retal.com.sa
2 assets5.freshservice.com helpdesk.retal.com.sa
1 assets4.freshservice.com helpdesk.retal.com.sa
1 fe-perf-assets.freshworks.com helpdesk.retal.com.sa
1 fonts.googleapis.com helpdesk.retal.com.sa
1 assets6.freshservice.com helpdesk.retal.com.sa
22 13

This site contains links to these domains. Also see Links.

Domain
retal.com.sa
www.freshworks.com
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.retal.com.sa
R3		 2023-05-30 -
2023-08-28		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-02-27 -
2023-11-05		 8 months crt.sh
upload.video.google.com
GTS CA 1C3		 2023-05-08 -
2023-07-31		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-02-21 -
2023-09-12		 7 months crt.sh
*.gstatic.com
GTS CA 1C3		 2023-05-08 -
2023-07-31		 3 months crt.sh
rum.haystack.es
Amazon RSA 2048 M02		 2023-02-21 -
2024-03-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.retal.com.sa/support/home
Frame ID: 66CF15E704DD4A53DD4196282E5233DC
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Retal Urban Development

Page URL History Show full URLs

  1. https://helpdesk.retal.com.sa/ HTTP 302
    https://helpdesk.retal.com.sa/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

22
Requests

91 %
HTTPS

22 %
IPv6

6
Domains

13
Subdomains

8
IPs

2
Countries

2787 kB
Transfer

4921 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.retal.com.sa/ HTTP 302
    https://helpdesk.retal.com.sa/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjIwMDQ4MDY4ODMsImRvbWFpbiI6InJldGFsLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.G_BR9vq4a8CRC8bKZ1K_6fRb4V_NdY1P67s4GdQWFvQ HTTP 302
  • https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806883/original/%20%C2%A6%20%C2%A6%20%C2%BA%20%C2%A6%20%20%C2%A6%20%C2%AC%20%C2%BA%20%C3%A4.png?Expires=1685434427&Signature=IhCrjgamL5YApq40z4MwTp6yzE~ZtD1BlepNdQ9CEm-4U8UGBEJ3h9xY5kciF-pQdin~9LNPXMyIfq58CwPgRJl0daiV1KO19wqOufrU~mEJ4KXljzcLxUc5WWZuX3PBYH191xK2RkOM~a8B4vtByZD7jSmc0tVuutm9aemvVFFV1GgNncoi6Z2K7HsRqvnuz4nMV71OkccJGrpmg74IjwlpkibX~HFLge9wb~4jGYLJCivzKywa8BYP63sHFFDEHzRyMFafm78BaE98GjrYyTzM-HV0CO95Hjytor52yHkvSpTj9A6Q5zEVFI8HQR3gtr5kOTIYxscdKWi~VU4CSQ__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Request Chain 15
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjIwMDQ4MDY4NzUsImRvbWFpbiI6InJldGFsLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.a-ihMtOsjpXo_PFZjP7O4VcTISUIuM3Tjiws-ptW5I0 HTTP 302
  • https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806875/original/Header%20---_BAHND2022-06%20copy%203.jpg?Expires=1685434427&Signature=G9~Z~BJP6N8vmwEj5tHiOiDBN1GrtgJ23TnHTIy43qVuNleMqokQttd1VsSJCNBE50r~8aFl0056F2MDAE0kGo5MjxJ9WUCrj4c8gHZaBP04Kq1~KVJlUw6ki3c8hvf9sEuWXVSfnFo5dBcyAKkBzo66iATkSAhQc8wVgwLLFi5tiS3vapBTfvTsbiyRJJCYI-fGra71BQ-U1UdYtCjBm5Uiw6tt-hpdCv4MUzfTfiYtGFuwbuL~qW0El1J~CnemL8mZk-heCJlW3EryjPwUxgs7sil~1S5ZnPd7-VEX0sHpNxBEIz4gnXSau-R9BNTePXFMIajA4d9s8nGBl83TjA__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

22 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.retal.com.sa/support/
Redirect Chain
  • https://helpdesk.retal.com.sa/
  • https://helpdesk.retal.com.sa/support/home
111 KB
32 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.227.246.236 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-227-246-236.compute-1.amazonaws.com
Software
fwe /
Resource Hash
48e19cbc0c570c023a071485d9c302f71c526d94e73fe6005a34ed523fa2d9ce
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 30 May 2023 08:11:47 GMT
etag
W/"48e19cbc0c570c023a071485d9c302f7"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
97
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
ce2ff75d-ec01-969e-9db6-ef72bb3a029e
x-runtime
0.087735
x-trace-id
00-59852a97bb6ad44af4957f40fd646d72-e6e669ea09fe85cc-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Tue, 30 May 2023 08:11:46 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.retal.com.sa/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
18
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
fdbbcfc0-92b5-924e-bee3-95313ccd34a6
x-runtime
0.012142
x-trace-id
00-07abe63fb7cc67d06047386223c513d0-b481d40f929b6735-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets6.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-115.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 06 Apr 2023 23:00:54 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
br
via
1.1 eb6e5773d654b9aeadbed8169564506c.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P5
age
4612254
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
V7U7xzb9dLc5w5LXukJsNDhGT7pfqowGVKTigf7PA4grs5zACRlY9w==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-b20fe0283e8d47910d47d203f019fb3ca21141f17a5b4523776d0a6a7935a1ec.js
assets3.freshservice.com/assets/cdn/i18n/ 		52 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/i18n/en-portal-b20fe0283e8d47910d47d203f019fb3ca21141f17a5b4523776d0a6a7935a1ec.js
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-115.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b20fe0283e8d47910d47d203f019fb3ca21141f17a5b4523776d0a6a7935a1ec

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Fri, 05 May 2023 13:17:09 GMT
content-encoding
gzip
via
1.1 3517ce13630d84c5b14e88de469985cc.cloudfront.net (CloudFront)
x-amz-version-id
PDP7CD6g5jb2Y.ebt49r0na.ahWrLVez
x-amz-cf-pop
FRA56-P5
age
2141679
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
14468
last-modified
Fri, 05 May 2023 08:57:50 GMT
server
AmazonS3
etag
"f3189ebd58e5e927e372db89bda3c894"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
iHGgtLoxkjXW1A-1SOj4CDVKCBI55cJodFQNGKwZCp5Mk5gbQ46HkA==
expires
Sat, 04 May 2024 14:57:49 GMT
theme.css
helpdesk.retal.com.sa/support_v2/ 		591 KB
93 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.retal.com.sa/support_v2/theme.css?v=FS621685364651
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.227.246.236 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-227-246-236.compute-1.amazonaws.com
Software
fwe /
Resource Hash
1eb92d6a2dd12d78dd095992bff0c456369b1b439c56516a02aeeb98733eda01
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.retal.com.sa/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 30 May 2023 08:11:47 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
47
x-xss-protection
1; mode=block
x-request-id
83c87365-2e29-9690-991e-31628ec28b1d
x-trace-id
00-56d38da8db05dde8b0ba75ad6a5a4611-6433c5921416453f-01
x-runtime
0.038251
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"1eb92d6a2dd12d78dd095992bff0c456"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
assets5.freshservice.com/assets/cdn/ 		26 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-90.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Tue, 10 Jan 2023 16:31:51 GMT
content-encoding
gzip
via
1.1 fc562aab29280948aa0691960bee3d6a.cloudfront.net (CloudFront)
x-amz-version-id
lgybuRsyMkX5lO.B_Ayq9hWlGuuEMa5u
x-amz-cf-pop
FRA56-P5
age
12065997
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
5183
last-modified
Tue, 10 Jan 2023 10:49:23 GMT
server
AmazonS3
etag
"0f29d27bb68513a0f783482456e1b223"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
2rHzyhnqlWGOqD3CmZjFLwgShc8ux5VMizvBJoZ1_swXHzmXguEssA==
expires
Wed, 10 Jan 2024 16:49:22 GMT
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d5e4168c549beeeb7946e688c11e8ebec9ae7d2d53fd20a1992660551b7b3668
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 30 May 2023 08:11:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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General
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Protocol
H2
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expires
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crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js
assets3.freshservice.com/assets/cdn/ 		7 KB
3 KB 		Script
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https://assets3.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1685434307467
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H2
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TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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server
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etag
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https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806875/original/Header%20---_BAHND2022-06%20copy%203.jpg?Expires=1685434427&Signature=G9~Z~BJP6N8vmwEj5tHiOiDBN1GrtgJ23TnHTIy43qVuNleMqokQttd1VsSJCNBE50r~8aFl0056F2MDAE0kGo5MjxJ9WUCrj4c8gHZaBP04Kq1~KVJlUw6ki3c8hvf9sEuWXVSfnFo5dBcyAKkBzo66iATkSAhQc8wVgwLLFi5tiS3vapBTfvTsbiyRJJCYI-fGra71BQ-U1UdYtCjBm5Uiw6tt-hpdCv4MUzfTfiYtGFuwbuL~qW0El1J~CnemL8mZk-heCJlW3EryjPwUxgs7sil~1S5ZnPd7-VEX0sHpNxBEIz4gnXSau-R9BNTePXFMIajA4d9s8nGBl83TjA__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
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Response headers

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x-amz-version-id
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server
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x-amz-cf-pop
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https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
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Response headers

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x-content-type-options
nosniff
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content-security-policy-report-only
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cross-origin
alt-svc
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
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report-to
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content-type
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cache-control
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accept-ranges
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timing-allow-origin
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expires
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KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
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https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
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Resource Hash
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Name Value
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Referer
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
227252
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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cross-origin
alt-svc
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content-length
15860
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
font/woff2
access-control-allow-origin
*
cache-control
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accept-ranges
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*
expires
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glyphs-portal_b56e0106fa07df5098947d159add53f4.woff2
helpdesk.retal.com.sa/assets/portal_v2/ 		5 KB
5 KB 		Font
General
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Full URL
https://helpdesk.retal.com.sa/assets/portal_v2/glyphs-portal_b56e0106fa07df5098947d159add53f4.woff2
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support_v2/theme.css?v=FS621685364651
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
ec2-34-227-246-236.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

Referer
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https://helpdesk.retal.com.sa
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User-Agent
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Response headers

x-trace-id
00-397c299f6b51a810f545a6fa827d4204-e3790fbc16ce7eb9-00
date
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last-modified
Thu, 25 May 2023 04:29:13 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"646ee419-12f0"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
2
accept-ranges
bytes
content-length
4848
x-request-id
b10e6070-a2c1-4a47-8c72-bb817b087b27
expires
Fri, 27 May 2033 08:11:47 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
fwe /
Resource Hash

Request headers

Referer
https://helpdesk.retal.com.sa/
x-auth-token
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accept-language
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User-Agent
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Content-type
application/json

Response headers

X-Trace-Id
00-67a86bf0ad7f848e50dede4c7e3a092d-ffcdd9d7ab58321d-01
Date
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Nel
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X-Ratelimit-Total
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Server
fwe
Vary
Origin
Report-To
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keep-alive
X-Request-Id
3bc92e7d-83d4-9057-b320-b30f866a5303
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
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Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
174.129.69.91 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
fwe /
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Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
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https://helpdesk.retal.com.sa
Sec-Fetch-Mode
cors
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Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Origin
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Connection
keep-alive
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Nel
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Report-To
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Server
fwe
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Verdicts & Comments Add Verdict or Comment

239 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.retal.com.sa/ Name: _x_m
Value: x_m
helpdesk.retal.com.sa/ Name: _x_d
Value: x_3
helpdesk.retal.com.sa/ Name: _itildesk_session
Value: YUF2czhvWUN1SnYwMGEyTnRya1FYY2F4OFVEYnNQNXN6UGIyRjdRWDdBRThNbGtGYXFpdUdDVDJRYWRJbC9waldOa0ZaQS9HSURhbWIzVHZPVHl4QWR3VDdaUTQyekZndWQvc2xwYnJYTXFxcmlISnM3ZXVTaytxeVpIZktaeWJOemNJemV6TUM1ak5jWkFacWZCMXh0dy9WMytlSjFxeFVRc3hJZk91Smx2b0x0bHpmR3l2THYvMGd0R0V5NmZPLS0rWG5jQWRXN0NIUFR5ekJBeXVSdW5nPT0%3D--79b89cd93190f3f579594a688238b714884f2727

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets9.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.retal.com.sa
retal.attachments.freshservice.com
rum.haystack.es
13.225.78.87
143.204.215.127
174.129.69.91
18.66.112.115
18.66.112.90
2a00:1450:4001:829::200a
2a00:1450:4001:82f::2003
34.227.246.236
52.44.113.9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