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FAIR PROCESSING NOTICES

Reference Number - FPN1 CLS


THIS STATEMENT

This Fair Processing and Privacy statement (Known as the Statement) is written
in accordance with the EU General Data Protection Regulation (GDPR) that takes
effect from May 2018.

The statement establishes how ISS uses the information we collect about all
users / customers (Known as "you") of the Crew Change Service (Also known as the
"service"). Please read them carefully before using the Service. By using or
accessing this service, you acknowledge your acceptance of this statement.
Without such an acknowledgement, you may not use this service.

Accessing or using the service confirms your agreement to be legally bound by
the statement and acknowledge that Inchcape Shipping Services (Holdings) Ltd
("ISS") is the owner and operator of this service. ISS reserves the right to
amend or vary this statement and any of the contents of this Service from time
to time in its sole discretion. Amendments or variations will take effect when
posted on this Service. This statement, as amended or varied from time to time,
applies to all your interactions with the Service both now and in the future.

In order for ISS to fulfil legal, contractual, and business responsibilities, it
will collect, hold and process considerable amount of information. Where this
information is considered personal data, that is information that identifies you
such as your name and address, then we will comply with the relevant legal and
regulatory that apply to personal data such as the EU General Data Protection
Regulation. (GDPR)

Where this involves sensitive personal data, information about you of a private
nature such as the state of your health, then there will be additional
requirements imposed

ISS is committed to protecting your privacy. This statement explains how we use
the information we collect about you, how you can instruct us about the use of
that information and procedures that we have in place to safeguard your privacy.

We use the information we collect about you to help efficiently administer the
service. We take privacy seriously and endeavor to be as open as possible in
terms of how your information is used.


WHAT WE NEED

Inchcape Shipping Services (Holdings) Ltd ("ISS") will be consider the Data
Controller of the personal data you provide to us. ISSs registered address is
8th Floor, 60 Fenchurch Street, London EC3M 4AD.

We may collect and process information that you provide by submitting this (In
soft or hard copy) to the relevant Port Agent.

This information includes your name, address, email address, mobile telephone
number, date of birth, passport information and other information relevant to
performing a crew change. We treat all such data as personal data for the
purposes of legislation.

If you visit ISS websites, further information may be collected and these will
have their Statement.

When you register to use an ISS information system, we will require certain
corporate details that are not subject to this Statement.


WHY WE NEED IT

We need the details of named individuals for the purpose of facilitating
embarkation and / or disembarkation of crew members for this vessel in the
respective port.

We will also use information about you in the following ways:

 * Completion of relevant paperwork on behalf of you to aid your smooth and
   effective transition to and from vessels (E.g. customs / visas, immigration
   and other declarations)
 * Arranging hotels and taxi services
 * Completing OK to Board process to airlines in order to facilitate embarkation
   of the aircraft

This information will be processed via email, through completion of hard copy
forms and relevant information systems that are put in place to capture such
data

We may give your personal data to third parties where:

 * There is a legal requirement to provide this to government agencies to ensure
   that you can legally enter and exit the port / country
 * There is a need to provide your details to our partners for the purpose of
   booking hotels and taxis and arranging collection / drop off services

We will not sell or pass your personal data to a third party for the purposes of
direct marketing.


WHAT WE DO WITH IT

All personal data is processed by ISS staff for the purposes above and is
located on information technology systems owned and operated by ISS, or that of
verified third parties. All information you provide to us is stored on our
secure servers.

Non-ISS employed third parties do not have access to your personal data unless
the law or a contractual agreement allows them to do so.

ISS staff, our agents, and sub-contractors will use your data to communicate
with you on any matter relating to the provision of the services in general use
this information. We also use the information we collect to notify you about
important changes to the Service and new ISS services.

In the event that our business is sold or integrated with another business your
details may be disclosed to our advisers and any prospective purchasers'
advisers and will be passed on to the new owners of the business.

ISS does not sell / trade or rent your personal information to others. ISS may
provide aggregate statistics about our customers; sales, traffic patterns and
related site information to reputable third parties, but these statistics will
include no personally identifying information. Please note, however, that ISS
may be required to disclose your personal information to third parties because
of a court order or pursuant to a statutory or governmental order or decree or
to comply with any search warrant or similar presented to ISS by any to law
enforcement or government officer.

Unfortunately, the transmission of information via the internet or email is not
completely secure and although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted over the
internet to our site or by email; any transmission is at your own risk.

Once we have received your information, we will use all necessary procedures and
security measures to try to prevent unauthorized access, loss, disclosure, or
amendment. All personal data collected is subjected to an Information Security
and Data Protection regime which is in place to oversee the effective and secure
processing of your personal data.

More information on the policies underpin this regime can be found on our
corporate website www.iss-shipping.com


HOW LONG WE KEEP PERSONAL DATA

We will retain your basic personal data until such time as it is no longer
required for business purposes and will then dispose of your personal data after
this period unless we are legally required to retain this data for longer.

Your information which we use for general correspondence, updates on alternative
services and marketing purposes will be retained until you notify us that you no
longer wish to receive this information or we deem it no longer necessary to
continue to hold whichever is sooner.

You can find more information on data retention in our Data Protection statement
on our corporate website www.iss-shipping.com


YOUR CONSENT

By submitting your information as per the relevant process, you consent to the
collection and use of that information by ISS as set out in this Statement. If
we decide to change our Statement, we will post those changes on this page so
that you are always aware of what information we collect, how we use it and
under what circumstances we disclose it. We will also e-mail you should we make
any changes so that you may consent to our use of your information in that way.
Continued use of the service will signify that you agree to any such changes.


WHAT ARE YOUR RIGHTS?


YOU HAVE THE RIGHT TO SEE WHAT DATA WE HOLD ABOUT YOU

This includes a description of the data processed, the purposes of processing,
and any recipients to whom we have disclosed the data.

To exercise this right, you must make a subject access request in writing,
stating the information you require, to: Data.Protection@ISS-Shipping.com

We may contact you to verify your identity or to clarify the precise information
you require before processing your request, and will answer your request within
30 calendar days.


YOU HAVE THE RIGHT TO ASK US NOT TO PROCESS YOUR PERSONAL DATA.

We will not pass your information to third parties for direct marketing
purposes.


YOU HAVE THE RIGHT TO CORRECT YOUR PERSONAL DATA AT ANY TIME.

If at any point you believe that the information that we process on you is
incorrect, you can request to see this information and have it corrected /
deleted. Please contact: Data.Protection@ISS-Shipping.com


YOU HAVE THE RIGHT TO PREVENT ANY UNWARRANTED PROCESSING LIKELY TO CAUSE DAMAGE
OR DISTRESS.

If you feel that this situation has arisen or may arise, please contact:
Data.Protection@ISS-Shipping.com

Please note that this will not include processing where a legal obligation for
us to process the information exists.


TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA

Because the Internet is global, as is ISS's business, the information you
provide may be transferred to countries outside the European Economic Area that
do not have similar data protection legislation during use, as set out in this
Statement. However, we have taken the steps outlined above to try to improve the
security of your information. By submitting your information to us, you consent
to these transfers.

We will not actively transfer your personal data out of the European Economic
Area without ensuring the protection of that your rights and freedoms as a data
subject.

Please send any objections, complaints, concerns, requests for further
information, requests for copies of your personal data, and / or application of
the Rights of the Individual via email to Data.Protection@ISS-Shipping.com

If you are not satisfied with our response or believe we are processing your
personal data in a manner not in accordance with relevant legislation, you can
complain to the Information Commissioners Office (ICO) - www.ICO.org.uk


IN SUMMARY

We are committed to protecting your privacy. We use the information we collect
on the site to enhance you overall ISS experience. We do not sell / trade or
rent your personal information to others. If you do not want to receive any
communication from us, please unsubscribe from our correspondence.


TELL US WHAT YOU THINK

ISS welcomes your questions and comments about data protection and privacy via
e-mail to Data.Protection@ISS-Shipping.com

© COPYRIGHT 2022 INCHCAPE SHIPPING SERVICES. ALL RIGHTS RESERVED.

 * Privacy Policy
 * Code of Business Conduct and Ethics
 * Compliance Hotline Information
 * Modern Slavery and Human Traffic Statement
 * Sustainability Statement
 * Fair Processing Notices
 * HR Fair Processing Notices
 * Legal & Finance
 * Standard Trading Terms & Conditions
 * Inchcape Marine Survey & Inspection Standard Trading Terms & Conditions
 * ISS Machinery Services Standard Trading Terms & Conditions

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