touchwork.freshdesk.com Open in urlscan Pro
34.239.36.222 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.touchwork.com/
Effective URL:
https://touchwork.freshdesk.com/support/home
Submission: On December 01 via automatic, source certstream-suspicious (December 1st 2023, 7:51:29 am UTC) — Scanned from DE

Summary HTTP 20 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 7 domains to perform 20 HTTP transactions. The main IP is 34.239.36.222, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is touchwork.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M02 on February 14th 2023. Valid for: a year.

This is the only time touchwork.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	52.45.116.106 52.45.116.106	14618 (AMAZON-AES) (AMAZON-AES)
10	34.239.36.222 34.239.36.222	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:827::200a	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:810::2003	15169 (GOOGLE) (GOOGLE)
2	52.216.113.21 52.216.113.21	16509 (AMAZON-02) (AMAZON-02)
1	18.66.122.116 18.66.122.116	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.17 18.66.112.17	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.35 13.32.27.35	16509 (AMAZON-02) (AMAZON-02)
2	3.226.44.160 3.226.44.160	14618 (AMAZON-AES) (AMAZON-AES)
20	8

1 52.45.116.106 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-45-116-106.compute-1.amazonaws.com

support.touchwork.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 34.239.36.222 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-239-36-222.compute-1.amazonaws.com

touchwork.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.113.21 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.116 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-116.fra60.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.17 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-17.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.35 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-35.fra56.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.226.44.160 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-226-44-160.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
10	freshdesk.com touchwork.freshdesk.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 878 heapanalytics.com — Cisco Umbrella Rank: 784	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 32340 cdn.freshdev.io — Cisco Umbrella Rank: 46348	26 KB
2	amazonaws.com s3.amazonaws.com	12 KB
1	gstatic.com fonts.gstatic.com	48 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 29	1 KB
1	touchwork.com 1 redirects support.touchwork.com	339 B
20	7

	Domain	Requested by
10	touchwork.freshdesk.com	touchwork.freshdesk.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	touchwork.freshdesk.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	touchwork.freshdesk.com
1	fonts.gstatic.com	fonts.googleapis.com
1	fonts.googleapis.com	touchwork.freshdesk.com
1	support.touchwork.com	1 redirects
20	9

This site contains links to these domains. Also see Links.

Domain
www.touchwork.com
www.freshworks.com

Subject Issuer	Validity	Valid
*.freshdesk.com Amazon RSA 2048 M02	`2023-02-14` - `2024-03-14`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-10-23` - `2024-01-15`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-10-23` - `2024-01-15`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-10-10` - `2024-07-10`	9 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2023-11-09` - `2024-12-08`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://touchwork.freshdesk.com/support/home
Frame ID: EACC055F1F71F5ABBC24E09BA715FA8F
Requests: 16 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: AFB573C083B78755250DF53642A04694
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support :

Page URL History Show full URLs

https://support.touchwork.com/ HTTP 302
https://touchwork.freshdesk.com/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

20
Requests

100 %
HTTPS

22 %
IPv6

7
Domains

9
Subdomains

8
IPs

2
Countries

1491 kB
Transfer

2607 kB
Size

4
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: http://www.touchwork.com/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.touchwork.com/ HTTP 302
https://touchwork.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
touchwork.freshdesk.com/support/
Redirect Chain

https://support.touchwork.com/
https://touchwork.freshdesk.com/support/home

23 KB
7 KB

620ms
154ms

Document
text/html

34.239.36.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.239.36.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-239-36-222.compute-1.amazonaws.com

Software

fwe /

Resource Hash

eeac7b4f8577585d4ac9d9158bc412ed36e1fbfb967915843abd501df280d269

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Fri, 01 Dec 2023 07:51:23 GMT
etag: W/"a6818901e26e3c7d69d7538cbcfcca2d"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 51
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 011223075223
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 6913d049-ad9a-4c10-b20b-7a5f552a8ac6
x-trace-id: 00-98061ef9954651170cdc7a8315249878-c5d7aeaca42241ec-00
x-xss-protection: 1; mode=block

Redirect headers

Connection: Upgrade, Keep-Alive
Content-Length: 0
Content-Type: text/html; charset=UTF-8
Date: Fri, 01 Dec 2023 07:51:20 GMT
Keep-Alive: timeout=5, max=100
Server: Apache/2.4.58 () OpenSSL/1.0.2k-fips PHP/7.2.34
Upgrade: h2,h2c
X-Powered-By: PHP/7.2.34
location: https://touchwork.freshdesk.com/support/home

GET
H2 200 theme.css
touchwork.freshdesk.com/assets/cdn/portal/styles/ 1 MB
118 KB 141ms
139ms Stylesheet
text/css 34.239.36.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/styles/theme.css

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.239.36.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-239-36-222.compute-1.amazonaws.com

Software

fwe /

Resource Hash

953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ .surveyserv.com .freshsurvey.com; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ .surveyserv.com .freshsurvey.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly .surveyserv.com .freshsurvey.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://touchwork.freshdesk.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 07:51:23 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
x-content-type-options: nosniff
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
status: 200 OK
x-envoy-upstream-service-time: 30
x-xss-protection: 1; mode=block
x-request-id: 1e2f895a-acf6-4606-8499-8cbb2fce888b
x-trace-id: 00-2c081b4dc2acf4805f9f86c777382841-b20dc2ffe8d3231d-00
server: fwe
etag: W/"f5e837a0e29cce4e3c68223ec497c54ac71c81c67d06ea6824fd59ab723554d4"
vary: Accept-Encoding
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: text/css; charset=utf-8
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 css
fonts.googleapis.com/ 13 KB
1 KB 64ms
25ms Stylesheet
text/css 2a00:1450:4001:827::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

aa3260075be881a4bc3118362810cc17da45bafcb5dc186fe90f9214a9dd92a5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
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date: Fri, 01 Dec 2023 07:51:23 GMT
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cache-control: public, must-revalidate

GET
H2 200 no-results.png
touchwork.freshdesk.com/assets/cdn/portal/images/ 15 KB
19 KB 135ms
135ms Image
image/png 34.239.36.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/images/no-results.png

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.239.36.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-239-36-222.compute-1.amazonaws.com

Software

fwe /

Resource Hash

c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 07:51:23 GMT
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content-type: image/png
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cache-control: public, must-revalidate

GET
H2 200 bottom.js Show response
touchwork.freshdesk.com/assets/cdn/portal/scripts/ 121 KB
125 KB 346ms
345ms Script
application/javascript 34.239.36.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/scripts/bottom.js

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.239.36.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-239-36-222.compute-1.amazonaws.com

Software

fwe /

Resource Hash

6129cd1f0afa63512447c66977dbdc9694e4c2bd4768be202d34abd1b225a519

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GET
H2 200 en.js Show response
touchwork.freshdesk.com/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 218ms
212ms Script
application/javascript 34.239.36.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/scripts/locales/en.js

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

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Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/scripts/marketplace.js

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date: Fri, 01 Dec 2023 07:51:24 GMT
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AMAZON-AES

General

Check archive.org

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Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home

Protocol

Security

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Response headers

date: Fri, 01 Dec 2023 07:51:24 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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status: 200 OK
x-envoy-upstream-service-time: 29
content-length: 2530
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x-trace-id: 00-8d2f8fb6e873469ab83760c702d55209-3f526fe48e2ca678-00
server: fwe
etag: "eef618549d48278e97265a94167605f2b685d38f53a026170f23cb51238e4ab8"
vary: Accept-Encoding
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
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fonts.gstatic.com/s/opensans/v36/ 47 KB
48 KB 141ms
35ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v36/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://touchwork.freshdesk.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 24 Nov 2023 14:29:28 GMT
x-content-type-options: nosniff
age: 580916
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 48432
x-xss-protection: 0
last-modified: Thu, 14 Sep 2023 00:40:31 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sat, 23 Nov 2024 14:29:28 GMT

GET
H2 200 icomoon.ttf
touchwork.freshdesk.com/assets/cdn/portal/styles/fonts/ 19 KB
23 KB 146ms
146ms Font
application/x-font-ttf 34.239.36.222
AMAZON-AES

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Check archive.org

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Full URL

https://touchwork.freshdesk.com/assets/cdn/portal/styles/fonts/icomoon.ttf?qilaa4

Requested by

Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/assets/cdn/portal/styles/theme.css

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.239.36.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

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Security Headers

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X-Xss-Protection	1; mode=block

Request headers

Referer: https://touchwork.freshdesk.com/assets/cdn/portal/styles/theme.css
Origin: https://touchwork.freshdesk.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 07:51:24 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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x-trace-id: 00-5a392cb26b016a9a991b36c077a9af4e-40d19615d05c41e2-00
server: fwe
etag: "0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490"
vary: Accept-Encoding
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content-type: application/x-font-ttf
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GET
H/1.1 200
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6 KB 411ms
173ms Image
image/png 52.216.113.21
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150029413782/logo/Ph3E7pQznhBEyokhLENJi2X9YkuKk98s6A.png
Requested by: Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.113.21 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: b3f7b53aeec7dab2914b3a9471d85f9de248da11c724dc644b3018e1a46e5a9c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://touchwork.freshdesk.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

Date: Fri, 01 Dec 2023 07:51:25 GMT
x-amz-version-id: .sOf4eOMxy8p1tr7cDnhoLCauXgyI5YV
Last-Modified: Mon, 18 Sep 2023 22:25:02 GMT
Server: AmazonS3
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ETag: "ecae8b6726b94157df2f094a79bd3730"
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GET
H2 200 fresh_parent.js Show response
static.freshdev.io/fdk/2.0/assets/ 76 KB
19 KB 134ms
90ms Script
application/javascript 18.66.122.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by: Host: touchwork.freshdesk.com
URL: https://touchwork.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.122.116 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-122-116.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 19c9485b9cc8cbee7c735cd7671e81d692a2909362b39472801b8057ff13fc23

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://touchwork.freshdesk.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

x-amz-version-id: 5SoNJMsvaKBo9o1fvDlNwcwtKHaLs43c
content-encoding: gzip
via: 1.1 b3bfeb8eb7405a05775de8861a4d117c.cloudfront.net (CloudFront)
date: Fri, 01 Dec 2023 07:10:37 GMT
x-amz-cf-pop: FRA60-P2
age: 2448
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Mon, 27 Nov 2023 06:03:57 GMT
server: AmazonS3
etag: W/"4516073cff04a3291b301031b1ab7791"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,public
x-amz-cf-id: tfTDevR-T2YHFRwzleAJZEr6SX5-lKJy3o_bobJCTQcBQ3ewkIAbag==

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 63ms
8ms Script
application/javascript 18.66.112.17
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-17.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 4dc0797c934d9f476ee4b878eb0cac22926c6801101387913fe942c29d510a6a

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://touchwork.freshdesk.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 06:11:19 GMT
content-encoding: gzip
via: 1.1 0c39e892d8c809025c8f47425847f680.cloudfront.net (CloudFront)
last-modified: Mon, 27 Nov 2023 06:07:33 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P5
age: 6224
x-amz-server-side-encryption: AES256
etag: W/"e86c73700197fd973af0443475083fdd"
vary: Accept-Encoding, Origin
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: 749P526m2knuHqnhv8CcpoNQaUXy26HLGXdKCo9iLZCDtyclkV7yaQ==

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame AFB5 2 KB
1 KB 45ms
45ms Document
text/html 18.66.112.17
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-17.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://touchwork.freshdesk.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 6018
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Fri, 01 Dec 2023 06:11:07 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Mon, 27 Nov 2023 06:07:36 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 0c39e892d8c809025c8f47425847f680.cloudfront.net (CloudFront)
x-amz-cf-id: Pe4w1fS7KqoV1RoOkpyUtK94Byv_E6jhuQVE74Lt70Kg6RyyynNJuA==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame AFB5 114 KB
37 KB 304ms
12ms Script
application/javascript 13.32.27.35
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.27.35 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-27-35.fra56.r.cloudfront.net

Software

nginx / Express

Resource Hash

18845f2c238b5fb49ec70ea063c630437cb2715a1e34bf7b893c343d5c5a7de7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 07:50:23 GMT
content-encoding: br
via: 1.1 8e83c42d247a31c5b365c08a0352d8f8.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA56-C2
age: 62
x-powered-by: Express
etag: W/"1c867-KZ76VitXCQ8hYW9VDILq/GPLsK8"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: 65DkJOvsI78IlSnqZitmzbIMBDo7fxk5OqvygX8VNbY8K0qFHWfYTg==

GET
H/1.1 200
OK Ph3E7pQznhBEyokhLENJi2X9YkuKk98s6A.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150029413782/logo/ 6 KB
6 KB 146ms
145ms Image
image/png 52.216.113.21
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150029413782/logo/Ph3E7pQznhBEyokhLENJi2X9YkuKk98s6A.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.113.21 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: b3f7b53aeec7dab2914b3a9471d85f9de248da11c724dc644b3018e1a46e5a9c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://touchwork.freshdesk.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

Date: Fri, 01 Dec 2023 07:51:25 GMT
x-amz-version-id: .sOf4eOMxy8p1tr7cDnhoLCauXgyI5YV
Last-Modified: Mon, 18 Sep 2023 22:25:02 GMT
Server: AmazonS3
x-amz-request-id: 6NSS4AZZCBFWK6GR
ETag: "ecae8b6726b94157df2f094a79bd3730"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 5726
x-amz-id-2: 09BE9DMPMv+l149gR3Lfg5Be8lZ0nGOZNDPZ8lviZeLoi3+qIf5/OOOTEy4X6yuRg8I7awGqsqY=

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame AFB5 37 B
261 B 448ms
103ms Image
image/gif 3.226.44.160
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=5198617700099824&v=6469311382292196&s=2196978368271061&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Ftouchwork.freshdesk.com&st=1701417085172

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.226.44.160 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-226-44-160.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 01 Dec 2023 07:51:25 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame AFB5 37 B
260 B 448ms
103ms Image
image/gif 3.226.44.160
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=5198617700099824&v=6469311382292196&s=2196978368271061&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Ftouchwork.freshdesk.com%2F&ts=1701417085170&st=1701417085173

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.226.44.160 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-226-44-160.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 01 Dec 2023 07:51:25 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
touchwork.freshdesk.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_1
touchwork.freshdesk.com/	1969-12-31 23:59:59	Name: _x_m Value: x_b
.freshdev.io/	1970-01-21 02:04:54	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%225198617700099824%22%2C%22pageviewId%22%3A%226469311382292196%22%2C%22sessionId%22%3A%222196978368271061%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 16:36:58	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Ftouchwork.freshdesk.com%2F%22%2C%22ts%22%3A1701417085170%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
support.touchwork.com
touchwork.freshdesk.com
13.32.27.35
18.66.112.17
18.66.122.116
2a00:1450:4001:810::2003
2a00:1450:4001:827::200a
3.226.44.160
34.239.36.222
52.216.113.21
52.45.116.106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touchwork.freshdesk.com Open in urlscan Pro 34.239.36.222 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

20 Requests

100 %HTTPS

22 %IPv6

7 Domains

9 Subdomains

8 IPs

2 Countries

1491 kBTransfer

2607 kBSize

4 Cookies

3 Outgoing links

Page URL History

Redirected requests

20 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

touchwork.freshdesk.com Open in urlscan Pro
34.239.36.222 Public Scan

Screenshot
Live screenshot

Full Image

20
Requests

100 %
HTTPS

22 %
IPv6

7
Domains

9
Subdomains

8
IPs

2
Countries

1491 kB
Transfer

2607 kB
Size

4
Cookies

20 HTTP transactions
0 data transactions