www.gov.uk Open in urlscan Pro
2a04:4e42:400::144  Public Scan

Submitted URL: https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaignkw=notrack&linkid=17000418480417&tid=cc-1_1700043862010809...
Effective URL: https://www.gov.uk/guidance/help-online-for-self-assessment
Submission: On November 25 via manual from GB — Scanned from GB

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 1. Home
 2. Self Assessment

Guidance


HELP ONLINE FOR SELF ASSESSMENT

 * English
 * Cymraeg

How to get help online with Self Assessment. Use the HMRC digital assistant,
community forums and social media, get email updates and use our online tools.

From: HM Revenue & Customs Published 22 September 2023

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CONTENTS

 1. Ask for help online
 2. Use HMRC online services
 3. Get email updates
 4. Watch videos and webinars and use HMRC toolkits
 5. Use online tools

Print this page

There’s a wide range of online information and tools available to help you get
the answers and information you need for your Self Assessment tax return and
payments.

Using HMRC’s online services are usually much quicker, easier and cheaper than
calling us.

Find out how to get help from HMRC if you need extra support.


ASK FOR HELP ONLINE

Use HMRC’s digital assistant if you need to ask further questions about Self
Assessment or have a specific query. You can also ask to chat with an adviser,
if one is available.

You can also ask questions using:

 * HMRC’s Self Assessment community forum — post any questions you have, get an
   answer and read similar posts that already have a reply
 * HMRC Customer Support on X (Twitter) — for general questions about Self
   Assessment (do not include your personal or financial information in your
   post)


USE HMRC ONLINE SERVICES

Use your HMRC online account to sign in to your Personal Tax Account to check
your records and manage your details.

You’ll need your Government Gateway user ID and password to sign in. If you do
not have a user ID, you’ll be able to create one when you sign in for the first
time.


GET EMAIL UPDATES

Subscribe to get updates about Self Assessment on the HMRC help and support
email service.


WATCH VIDEOS AND WEBINARS AND USE HMRC TOOLKITS

Check HMRC email updates, videos and webinars for Self Assessment to find out
how to:

 * register for and join live webinars, ask a question in the chat and get
   answers from one of our experts
 * watch HMRC Self Assessment videos on YouTube
 * use our toolkits to help you complete your Self Assessment tax return


USE ONLINE TOOLS

You can:

 * check if you need to send a Self Assessment tax return — use this tool to
   help you decide if you need to complete a tax return and what steps to take
   next, which includes helpful links to guidance
 * check when you can expect to get a reply — if you’ve already contacted us,
   find out when you can expect to get a reply (you should only contact us after
   that date, as we’re busy dealing with requests)
 * use the self-employed ready reckoner to help you budget for your next tax
   bill

If it’s the first time you’re completing a Self Assessment tax return, use our
online step-by-step guide to check what you need to do.


GET THE HMRC APP

You can download the HMRC app onto a mobile device (for example, your phone or
tablet) and use it to:

 * check how much Self Assessment tax you owe
 * make a payment
 * set a reminder to make a Self Assessment payment
 * find your Unique Taxpayer Reference (UTR) for Self Assessment
 * update your postal address
 * choose to be contacted by HMRC electronically, instead of by letter
 * track forms and letters you have sent to us
 * claim refunds

Published 22 September 2023
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Print this page
Contents


RELATED CONTENT

 * Self Assessment tax returns
 * Check if you need to send a Self Assessment tax return


DETAILED GUIDANCE

 * Check when you can expect a reply from HMRC


EXPLORE THE TOPIC

 * Self Assessment
 * Self-employment
 * Tax agent and adviser guidance


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