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PRIVACY POLICY

Updated 16 Apr 2024

1. INTRODUCTION Who are we?

We are KASPR SAS a limited company registered in France. Our company
registration (SIREN) number is 843898396 and our registered office is at 8 Rue
Dunois 75013 Paris 1, France. Where we decide the means or purpose of processing
your personal data, we are the data "controller".

What’s this policy about?

 

KASPR respects your privacy and is committed to protecting your personal data.
This policy explains how we process your personal data as a data controller when
we provide you with access to our website or to our other online services (the
“Services”).

This policy also explains how we process personal data about you which may be
included within the business profiles we make available to our users (this is
described at section 3 of this policy).

You can opt-out at any time from our sharing your information with our clients,
by completing this form: opt-out.

We keep our privacy policy under regular review. Historic versions can be
obtained by contacting us at privacy@kaspr.io.

It is important that the personal data we hold about you is accurate and
current. Please keep us informed if your personal data changes during your
relationship with us.

This website may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy policy of every
website you visit.

How do you contact us?

If you have questions about this policy or to exercise your rights, please write
to us at: privacy@kaspr.io.

If you have any concerns about our use of your personal information, you can
make a complaint to us at privacy@kaspr.io. If we can’t resolve your issue, and
you are in the UK you can also get in touch with the Information Commissioner’s
Office: https://ico.org.uk/concerns. Or, if you are in France, with CNIL:
https://www.cnil.fr/  If you are based in another country, you may also be able
to liaise with your local regulator.

What are your rights?

You have the following rights, although these rights may be limited in some
circumstances:

 * Your right of access - You have the right to ask us for copies of your
   personal information.
 * Your right to data portability - You have the right to ask that we transfer
   the personal information you gave us to another organisation, or to you, in
   certain circumstances.
 * Your right to object to processing - You have the right to object to the
   processing of your personal information in certain circumstances.
 * You can ask us to restrict, stop processing, or delete your data.
 * You can object to the use of your personal data for direct marketing.
 * Your right to rectification - You have the right to ask us to rectify
   personal information you think is inaccurate. You also have the right to ask
   us to complete information you think is incomplete.
 * Your right to restriction of processing - You have the right to ask us to
   restrict the processing of your personal information in certain
   circumstances.
 * Your right to erasure - You have the right to ask us to erase your personal
   information in certain circumstances.

If we rely on consent to process data, or send any direct marketing, you can
withdraw consent by contacting us using the email to the address above.

 

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.

You are not required to pay any charge for exercising your rights. If you make a
request, we try to respond to all legitimate requests within one month.
Occasionally it could take us longer than a month if your request is
particularly complex or you have made a number of requests. In this case, we
will notify you and keep you updated. 

 

 

2. PERSONAL DATA AND HOW WE USE IT (FOR OUR WEBSITE VISITORS & USERS) Your data
How we use it Sources and recipients

Enquiry data (information we receive when you get in touch):

 * Name
 * Location and contact details
 * Other personal data you send to us as part of enquiries.

How long we keep this

We keep your enquiry data for 6 years from when you first get in touch.

We collect and process this information to respond to your support and other
enquiries.

Legal basis

We may process this data in accordance with the terms of our contract with you
(where we need this information to provide Services to you) or to take steps at
your request prior to entering into a contract.

We also use this to pursue our legitimate interests, including: (a) our interest
in responding to enquiries to ensure smooth operation of our business and
services; and (b) to understand our customers and improve our website and
Services, by taking on-board your feedback.

More information

You may be required to provide us with certain additional information for us to
respond to your enquiriesSources
●    We collect this information from you
Recipients
We may store this information with our suppliers, including, in particular,
HubSpot Inc. and Userback Pty Ltd.  

Sources

 * We collect this information from you

Recipients

We may store this information with our suppliers, including, in particular,
HubSpot Inc. and Userback Pty Ltd.  

 

Account data (information we receive when you set-up and use your account via
our Services):

 * Username
 * Name
 * Preferences (such as language, features, and other settings)
 * Email, phone, employer, and address details
 * Billing information (amounts, invoices, billing frequency, records of
   payment)
 * If you choose to connect your social media accounts to our Service, we may
   collect basic information from that social media platform such as your name &
   location.

How long we keep this

We keep your account data for 6 years from when our relationship with you ends.

We collect and process this information to set-up, maintain, administer and
manage your account and the Services, to process and fulfil your orders, to
communicate with you regarding purchases, support, feedback and enquiries, to
let you know about security, privacy & other announcements relating to the
Services, for billing purposes, and to respond to your enquiries.

Legal basis

We process this information in accordance with the terms of our contract with
you (where we need this information to provide Services to you) or to take steps
at your request prior to entering into a contract.

We process certain billing information to comply with our legal obligations
include our accounting and tax obligations.

We also use this information to pursue our legitimate interests in responding to
enquiries, detecting & preventing fraud and unlawful activity which may
jeopardise or negatively affect the Services, enforcing our rights and the
rights of others, and to understand our customers and improve our Services (for
example for testing, research, and statistical analysis).

More information

You may be required to provide us with certain additional information for us to
respond to your enquiries.

Sources

 * We collect this information from you

Recipients

We may store this information with OVH Limited and MongoDB (a Group including
MongoDB, Inc., MongoDB Limited, and MongoDB Serviços de Software No Brasil
LTDA).

We do not process payment data (such as your card, PayPal or other payment data)
directly, this is instead processed by our payment processor (Stripe). For
information on how they use and process your data, please see PayPal’s privacy
policy, here https://www.paypal.com/webapps/mpp/ua/privacy-full and Stripe’s
privacy policy here: https://stripe.com/gb/privacy 

Marketing data (information we process about you to send you emails to let you
know about news and updates relating to us and our Services):

 * Name
 * Contact information (such as email address)

How long we keep this

Until you have opted-out of marketing communications.

We collect and process this information to send you marketing communications.

Legal basis

We process your personal data for this purpose where either: (a) we have your
consent; or (b) where you are a corporate subscriber or decide not to opt-out of
such marketing in the course of registering with the Services, in pursuit of our
and your legitimate interests in ensuring you find out about new features, news
and updates, to help you make the most of the Service.

More Information

You can withdraw consent or opt-out at any time by contacting us using the
details outlined above, or by clicking on the unsubscribe link in our emails.

Sources

We collect this information from you.

Recipients

We may use Active Campaign LLC and Sendinblue to manage our email marketing.

Referral data (information we collect and process about you to send you emails
inviting you to register for our Services):

 * Name
 * Email address

How long we keep this

We store your email address until you have opted-out and offer you the ability
to easily opt-out when we send you the invitation.

If one of our customers wants to refer their contacts to our Services, they can
provide us with your name and email and we will send you an email invitation to
visit our website.

Legal basis

We process your personal data for this purpose in pursuit of our and your
contact’s legitimate interests in inviting you to use our Service.

Sources

We collect this information from the contact who refers you.

Recipients

We may use Active Campaign LLC and Sendinblue to manage our email marketing.

Analytics data (information we collect and process about how you interact with
our Services which might (but not always) be associated with a unique ID)
including:

 * browser type and version, IP address, approximate location and time zone,
   access logs, device type and settings, operating system, & other information
   provided by browser or device;
 * use you make of our Services, including the URLs and content you visit,
   actions and clickstream to, through and from our website and Service, date
   and time, page response times, errors, length of visits to website pages,
   interaction (such as scrolling, clicks and mouse-overs) data, details of the
   website which directed you to our Services.

How long we keep this

After 26 months the underlying data is deleted, but we may retain anonymous,
aggregated statistics generated from that data.

We use our Services, HubSpot and Google to collect data about visitors to our
website and Services, to understand how many people visit, where they come from,
and how they interact with our Services and website, and to help us improve and
maintain our Services and address bugs.

Legal basis

We may process website analytics data which uses cookies or similar technologies
with your consent (if you give it).

If we undertake analytics without storing or accessing information on your
device (for example by reviewing log information on our servers which explain
how our Services have been used) then we do this in pursuit of our legitimate
interests in understanding how people use our Services and improving them.

More information

You can find out more about how Google uses data by reviewing their privacy
policy here.

You can withdraw your consent for Google analytics by using the following link:
Google Analytics.

Sources

We use HubSpot and Google’s services to collect this data and otherwise collect
it from you.

Recipients

Google and HubSpot in the USA collect and process analytics data on our behalf.

Where explicit retention periods are not described above, we hold data for as
long as necessary bearing in mind the purpose for which it was collected. To
determine the appropriate period, we consider the amount, nature, and
sensitivity of the data, the potential risk of unauthorised access, and legal
requirements.

 

3. PERSONAL DATA AND HOW WE USE IT (BUSINESS CONTACTS IN OUR DATABASE) Your data
How we use it Sources and recipients

Profile data:

 * Name
 * Contact information (including email, telephone number, social media profile
   URL)
 * Employer/company
 * Job title & information about skills which may be published through
   professional networking services & other sources
 * Approximate location of employer or workplace (e.g., country or city)

How long we keep this

We hold data for as long as necessary to provide our Services, to comply with
legal obligations, or to enforce our policies or resolve disputes, bearing in
mind the purpose for which it was collected. To determine the appropriate
period, we consider the amount, nature, and sensitivity of the data, the
potential risk of unauthorised access, and legal requirements.

We collect business profile information from trusted business partners and
various public sources, to enhance and maintain our database, and to keep it
current and up to date, so we can provide our Services.

We make our database available to our registered customers for the following
purposes:

 * to enable our clients to find contact, job title & employer information
   relating to sales leads, for use predominantly in B2B marketing campaigns,
   recruitment purposes, and for the purpose of assisting those clients to
   verify information supplied by their own customers as described at (b):
 * certain clients compare data from our database with information supplied by
   their own customers, to help ensure those customers are who they claim to be.

For more detailed information about the way this personal data is used, please
get in touch by writing to privacy@kaspr.io.

Legal basis

We process this data to pursue legitimate interests, including:

(a) our interests carrying on our business and providing our Services;

(b) the interests of our clients in obtaining information for business marketing
purposes, and to help detect and prevent fraud, misuse of their services and
money laundering;

(c) the interests of people in our database, in receiving more information
relevant to B2B products and services;

(d) the interests of the public in preventing fraud, misuse of services and
money laundering.

More information

You can opt-out at any time from our sharing your information with our clients,
by filling out this form: Opt-out

Sources

We collect this data from public sources, business directories & our data
partners from time to time.

Recipients

Information in our database is made available to our registered customers.

 

 

4. TRANSFERS AND DISCLOSURE

Transfers

Your data is generally stored in the UK or European Economic Area. Where we use
data processors outside the UK and European Economic Area and transfer personal
data to a country which does not provide an adequate level of protection, we use
contracts approved by the Information Commissioner’s Office and/or European
Commission which give personal data protection similar to that which it has in
the UK or Europe. For more information drop us a line using the contact details
at the start of this policy.

Disclosure

Other than as set out above, we may disclose your personal data:

 * Where required by law, government, competent authorities or the courts or to
   establish, exercise or defend our legal rights, and for the purposes of
   preventing crime and fraud (for example, we may share personal data with our
   professional advisors, investigators, or credit reference agencies).
 * With members of our corporate group, suppliers and subcontractors, as
   necessary for the purposes set out in this policy.
 * If involved in an investment, merger, acquisition, or sale of our
   organisation or assets, personal data we hold may be shared on the basis of
   the legitimate interests of us, our shareholders, customers and other parties
   to a transaction, unless those interests are outweighed by prejudicial
   impacts upon you.

 

 

Change cookie settings


CONSENT TO THE USE OF COOKIES.

For our website to function properly we use cookies. To obtain your valid
consent for the use and storage of cookies in the browser you use to access our
website and to properly document this we use a consent management platform:
CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage
Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website:
https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s
server to give us the possibility to obtain valid consent from you to the use of
certain cookies. CookieFirst then stores a cookie in your browser in order to be
able to activate only those cookies to which you have consented and to properly
document this. The data processed is stored until the predefined storage period
expires or you request to delete the data. Certain mandatory legal storage
periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of
cookies. The legal basis for this is article 6(1)(c) of the General Data
Protection Regulation (GDPR).


DATA PROCESSING AGREEMENT

We have concluded a data processing agreement with CookieFirst. This is a
contract required by data protection law, which ensures that data of our website
visitors is only processed in accordance with our instructions and in compliance
with the GDPR.


SERVER LOG FILES

Our website and CookieFirst automatically collect and store information in
so-called server log files, which your browser automatically transmits to us.
The following data is collected:

 * Your consent status or the withdrawal of consent
 * Your anonymised IP address
 * Information about your Browser
 * Information about your Device
 * The date and time you have visited our website
 * The webpage url where you saved or updated your consent preferences
 * The approximate location of the user that saved their consent preference
 * A universally unique identifier (UUID) of the website visitor that clicked
   the cookie banner

 

Updated: 06/11/2023, 12:24


WHAT ARE COOKIES?

Cookies and similar technologies are very small text documents or pieces of code
that often contain a unique identification code. When you visit a website or use
a mobile application, a computer asks your computer or mobile device for
permission to save this file on your computer or mobile device and gain access
to information. Information collected through cookies and similar technologies
may include the date and time of the visit and how you use a particular website
or mobile application.


WHY DO WE USE COOKIES

Our Services uses cookies to distinguish you from other users of our Services.
This helps us to provide you with a good experience when you browse our website
and Services. Cookies make sure that during your visit of our online shop you
remain logged in, all items remain stored in your shopping cart, you can shop
safely and the website keeps running smoothly. The cookies also ensure that we
can see how our website is used and how we can improve it. Furthermore,
depending on your preferences our own cookies may be used to present you with
targeted advertisements that match your personal interests.




WHAT TYPE OF COOKIES DO WE USE?


NECESSARY COOKIES

These are cookies that are required for the operation of our website and
Services. They include, for example, cookies that enable you to log into secure
areas of our website, use a shopping cart, save your language preferences or
make use of e-billing services.


PERFORMANCE COOKIES

These cookies are used to gather statistical information about the use of our
website, also called analytics cookies. We use this data for performance and
website optimization.


FUNCTIONAL COOKIES

These cookies enable more functionality for our website visitors. These cookies
can be set by our external service providers or our own website. The following
functionalities may or may not be activated when you accept this category.- Live
chat services- Watch online videos- Social media sharing buttons- Login to our
website with social media


ADVERTISING / TRACKING COOKIES

These cookies are set by external advertising partners and are used for
profiling and tracking data across multiple websites. If you accept these
cookies, we may show our advertisements on other websites based on your user
profile and preferences.These cookies also save data about how many visitors
have seen or clicked on our advertisements in order to optimize advertising
campaigns.


UNCLASSIFIED

These cookies are still in the classification process. They will show up in one
on the following categories; Necessary, Performance, Functional or Advertising.


HOW CAN I SWITCH OFF OR REMOVE COOKIES?

You can choose to opt out of all but the necessary cookies. In the settings of
the browser, you can change the settings to ensure that cookies will be blocked.
Most browsers allow control over cookies and provide you with an explanation on
how to do this in the so-called ‘help-function’. For more information on how to
change setiings for some of the popular browsers, please see: Google Chrome |
Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple
Safari. However, , if you use your browser settings to block all cookies
(including Strictly Necessary Cookies) you may not be able to access all or
parts of our website and/or Services, and it may negatively affect your user
experience.

Other settings to disable certain similar technologies are as follows: Windows
Advertising ID | iOS and Mac OS Ad Tracking | Google Analytics | Your Ad
Choices.




THE COOKIES WE USE ON OUR WEBSITE

Updated: 07/06/2024, 04:59

NECESSARY

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minutesCloudflareCookie__cfruidCookie is set on websites using Cloudfare and it
is related to rate limiting policies. Cookie associated with sites using
CloudFlare, used to identify trusted web
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and it is related to rate limiting policies. Cookie associated with sites using
CloudFlare, used to identify trusted web
traffic..www.kaspr.ioSessionCookie__cfruidCookie is set on websites using
Cloudfare and it is related to rate limiting policies. Cookie associated with
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traffic..www.kaspr.ioSessionCookie__stripe_midStripe Payment, Stripe is used to
making credit card payments. Stripe uses a cookie to remember who you are and to
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assess the risk associated with an attempted transaction..app.kaspr.ioa
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card payments. Stripe uses a cookie to remember who you are and to enable the
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associated with an attempted transaction..app.kaspr.io30
minutes---Cookie_cfuvidThis cookie is a part of the services provided by
Cloudflare - Including load-balancing, deliverance of website content and
serving DNS connection for website
operators..hsforms.comSessionCloudflareCookie_cfuvidThis cookie is a part of the
services provided by Cloudflare - Including load-balancing, deliverance of
website content and serving DNS connection for website
operators..hubspot.comSessionCloudflareCookie_cfuvidThis cookie is a part of the
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website content and serving DNS connection for website
operators..hubspot.comSessionCloudflareCookie_cfuvidThis cookie is a part of the
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website content and serving DNS connection for website
operators..hsforms.comSessionCloudflareCookie_mutiny_impressionsThis is a
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info.kaspr.ioPersistentCookie FirstLocal storagecookiefirst-idThis cookie
contains your unique ID so CookieFirst can identify unique visitors to this
website.kaspr.io, app.kaspr.io, info.kaspr.ioPersistentCookie FirstLocal
storageJSESSIONIDThis is a general purpose session cookie used by websites
written in JSP. Usually used to maintain an anonymous user session by the
server..www.linkedin.comSessionCookiemutiny.user.sessionThis cookie stores a
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minutesCookiemutiny.user.sessionThis cookie stores a unique session ID for the
user..kaspr.io30 minutesCookiemutiny.user.session_numberThis cookie stores the
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user's current session..kaspr.io30 minutesCookiemutiny.user.tokenThis cookie
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PERFORMANCE

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third countries: USA. Google LLC. is certified under the Data Privacy Framework,
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yearsGoogle LLC.Cookie_ga_********This cookie stores a unique ID for a website
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improvement..kaspr.io6 monthsCookiesbjs_migrationsWe use these cookies to
provide statistical information about our website, they are used for performance
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monthsCookiesbjs_currentCollects data on user behavior and interaction to
optimize the website and make advertising on the site more
relevant.app.kaspr.io6 monthsCookiesbjs_current_addCollects data on user
behavior and interaction to optimize the website and make advertising on the
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which helps us to analyze and optimize our advertising
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your visit.kaspr.ioPersistentLocal storagelastExternalReferrerThis item is used
to determine the origin of your visit.app.kaspr.ioPersistentLocal
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used for visitor evaluationapp.kaspr.ioPersistentLocal storageli_sugrCookie from
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advertising tags..linkedin.com3 monthsLinkedinCookielidcCookie from LinkedIn
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dayLinkedinCookielidcCookie from LinkedIn used by share buttons and advertising
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Pardot from tracking multiple page views on a single asset over a 30-minute
session. For example, if a visitor reloads a landing page several times over a
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view.go.kaspr.io30 minutesCookiemThis cookie is being set for advertising
purposes.m.stripe.com2 yearsCookiemsTokenThis cookie collects information on
user behaviour on multiple websites. This information is used in order to
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interaction to optimize the website and make advertising on the site more
relevant..kaspr.io6 monthsCookiesbjs_udataThis cookie collects data on user
behavior and interaction to optimize the website and make advertising on the
site more relevant.app.kaspr.io6 monthsCookiesliguidThis is a Salesloft cookie
that we use in live website tracking in order to help identifying and qualifying
leads.www.kaspr.ioa yearCookiesliregThis is a Salesloft cookie that we use in
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leads.www.kaspr.io7 daysCookieslirequestedThis is a Salesloft cookie that we use
in live website tracking in order to help identifying and qualifying
leads.www.kaspr.ioa yearCookiettwidThis cookie is used by the social networking
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yearCookievisitor_id*****The visitor cookie includes a unique visitor ID and the
unique identifier for your account. For example, the cookie name visitor_id12345
stores the visitor ID 1010101010. The account identifier, 12345, makes sure that
the visitor is tracked on the correct Pardot account. The visitor value is the
visitor_id in your Pardot account. This cookie is set for visitors by the Pardot
tracking code.go.kaspr.ioa yearSalesforce Inc.Cookievisitor_id*****-hashThe
visitor hash cookie contains the account ID and stores a unique hash. For
example, the cookie name visitor_id12345-hash stores the hash
“855c3697d9979e78ac404c4ba2c66533”, and the account ID is 12345. This cookie is
a security measure to make sure that a malicious user can’t fake a visitor from
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