chatbot.com.hk Open in urlscan Pro
148.66.54.130  Public Scan

Form analysis
2 forms found in the DOM

POST #

<form action="#" id="getQuoteFrm" method="post" class="subscribe-form" novalidate="true">
  <div class="d-flex align-items-center">
    <input type="text" class="form-control input" id="email" name="email" placeholder="Your Email">
    <input type="submit" class="button btn solid-btn" id="submit" value="Let's Chat" style="pointer-events: all; cursor: pointer;">
  </div>
</form>

POST #

<form action="#" method="POST" id="contactForm" class="contact-us-form" novalidate="true">
  <h5>Arrange a demo with our solution experts</h5>
  <div class="row">
    <div class="col-sm-6 col-12">
      <div class="form-group">
        <input type="text" class="form-control" name="name" id="name" placeholder="Enter name" required="required">
      </div>
    </div>
    <div class="col-sm-6 col-12">
      <div class="form-group">
        <input type="email" class="form-control" name="email" id="email" placeholder="Enter email" required="required">
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-sm-6 col-12">
      <div class="form-group">
        <input type="text" name="phone" value="" class="form-control" id="phone" placeholder="Your Phone">
      </div>
    </div>
    <div class="col-sm-6 col-12">
      <div class="form-group">
        <input type="text" name="company" value="" size="40" class="form-control" id="company" placeholder="Your Company">
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-12">
      <div class="form-group">
        <textarea name="message" id="message" class="form-control" rows="7" cols="25" placeholder="Message"></textarea>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-sm-12 mt-3">
      <button type="submit" class="btn solid-btn disabled" id="btnContactUs" style="pointer-events: all; cursor: pointer;"> Send Message </button>
    </div>
  </div>
</form>

Text Content

 * Home
 * Features
   Sales Automation
   
   Engage and transact with customers on all channels.
   
   AI-enabled Customer Care
   
   Pre-built Contact Center AI to automatically resolve customer inquiries.
   
   Centralized Workflows
   
   Automate business processes with business system integartions.

 * Technology
   
 * Success Cases
   Hang Seng Bank KMB bot1933 Asia Pay CASETiFY IPSA Tone Music
 * Blog New
   2024 AI客務新趨勢 人工智能Kiosk與自動化Kiosk的分別 利用人工智能Kiosk優化客務體驗 港鐵鰂魚涌站 AI 大使 AI Tracy
   擴展服務至啟德站 2024年 AI Kiosk 8 大應用趨勢 什麼是大語言模型
 * CHATALOG.AI
 * Contact Us

Set sail ai


TRANSFORM YOUR BUSINESS WITH OUR GENAI AGENTS

- GenAI Kiosk for Shopping Malls
- GenAI Sales for Retail Brands
- GenAI CS for Public Services
- GenAI Email Agents for Large Enterprise




 * >150
   
   LAUNCHED AI SOLUTIONS

 * >120,000,000
   
   AI REPLIES PER YEAR

 * >88%
   
   AVERAGE AI AUTOMATION RATE

 * >98%
   
   REDUCTION IN CUSTOMER WAIT TIME

About Our features


OUR A.I. CONTACT CENTER SOLUTION

SALES AUTOMATION

Instantly connect customers with products:
AI-powered chatbots are the new sales agents who recommend products based on
user behavior and identify potential leads across various messaging channels,
like post comments, DMs, Story Mentions, and more.

Learn More

AI CUSTOMER CARE

Handle your customers expereincespersonally:
Set Sail’s advanced Natural Language Processing Engine can automatically resolve
85% of inquiries as your first line of support. Time-consuming and repetitive
FAQs can be answered 24X7 and personally depending on the dialog contexts and
CRM attributes.

Learn More

BUSINESS PROCESS AUTOMATION

Customize the ideal workflow for your business:
agents are trained to perform order tracking, appointment scheduling, and
loyalty management, making it effortless to scale your contact center.
Businesses can also connect key customer information via a library of pre-built
connections with popular business systems such as Salesforce and Siebel CRM.

Learn More
Our Clients


TRUSTED BY MANY GLOBAL BRANDS

Our Intelligent Contact Center Solution is used by many global brands in
industries, including Insurance, Banking, Public Services, Utilities, Telecom,
Retail, Luxury Goods, Transportation, and Properties Management.




THE NEXT-GENERATION CONTACT CENTER UNIFIES CUSTOMER CARE AND LEADS GENERATIONS.

Our intelligent contact center agents are your sales, marketers, customer
service reps - all at the same time.


About Our technology


CONTACT CENTER AI

Hire our Contact Center AI to automatically handle repetitive customer
inquiries, engage with potential leads across various social media channels and
build customer loyalty powered by CRM integration.

ONE AI ACROSS ALL CHANNELS

Contact Center AI is built to support omni-channel pre-sales and after-sales
support.

DRIVE SALES 24X7

Contact Center AI can help customers explore and understand your product
offerings, and complete the transactions without human assistance.

UNDERSTAND YOUR CUSTOMER BETTER

Contact Center AI would automatically tag customers based on their behavior and
help brands understand their target market better.



DEEP CRM INTEGRATIONS

Supporting built-in integrations with various CRMs such as Salesforce, Siebel,
the Contact Center AI can help grow your loyalty program with ease.

SELF-SERVICED SAAS

Our solution is modular and self-serviced, which allows the brands to customize
their Contact Center AIs anytime.

CONTINUOUSLY LEARNING, NEVER STOP IMPROVING

Contact Center AI is continuously learning from conversations with customers and
always improving the quality of the services provided.

About Our Goal


BUILD THE CONTACT CENTER THAT YOU WANT

Supercharge your digital transformation by unifying all the pre-sales and
after-sales journeys in a single platform.

SEAMLESS TRANSITION FROM AI TO HUMAN

We employ a hybrid contact center approach where human agents can work
seamlessly with the AI to handle 100% of all customer interactions in a single
platform.

SAME CUSTOMER EXPERIENCE ACROSS ALL TOUCHPOINTS

Regardless of the customers contacting you via email, phone calls, Facebook,
Instagram, or WhatsApp, they can expect the same level of quality services. Our
contact center solution would translate the user journeys into the best
conversational experience that best fits the channel.

POWERFUL INTEGRATIONS LEAD TO MEANINGFUL CONVERSATIONS

Empowered by integration with various enterprise solutions, like CRM, Analytics,
and Product Directory, the AI Agents can perform a wide range of services for
the customers on the spot - without the need of human assistance and lag time.

Arrange a demo with our solution experts



CONTACT WITH US

It's very easy to get in touch with us. Just use the contact form or pay us a
visit for a coffee at the office.

HONG KONG OFFICE

Unit 1705, 17/F, Tins Enterprises Centre,
777 Lai Chi Kok Rd, Cheung Sha Wan,
Kowloon, Hong Kong

 * Sunny Wong
 * Phone: +852 6688 0053
 * Email : info@setsailsoftware.com
 * Email : sunnywong@setsailsoftware.com

ARRANGE A DEMO WITH OUR SOLUTION EXPERTS




Send Message




WE HAVE PRESENCES IN

CHINA 🇨🇳

HONG KONG 🇭🇰

THAILAND 🇹🇭

VIETNAM 🇻🇳



Set Sail Software specializes in A.I. Contact Center Solution across multiple
channels. Our Natural Language Processing solution is used by global companies
to automate Customer Care and Sales Generation workflows.



PRODUCT

 * Omni-channel Contact Center
 * Sales Automation
 * Customer Care
 * Centralized Workflows
   

COMPANY

   
 * Careers
 * Customers
 * Features
 * Technology
 * CHATALOG.AI

LOCATION

 * Unit 1705, 17/F,
   Tins Enterprises Centre,
   777 Lai Chi Kok Rd,
   Cheung Sha Wan,
   Hong Kong
 * +852 6688 0053
 * info@setsailsoftware.com
 * www.chatbot.com.hk
 * www.chatalog.ai

© 2024. Set Sail Venture Ltd, All rights reserved

 * Privacy Policy