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JAN ROXANNE ESPINA

FREELANCE VIRTUAL ASSISTANT AND DIGITAL MARKETING MANAGER


 * Home
 * About Me
 * Contact
 * Design Portfolio
 * Blog

 * LIVES IN THE PHILIPPINES. WORKS EVERYWHERE.
   
   I'M A VERSATILE PROFESSIONAL WITH A DIVERSE BACKGROUND IN CUSTOMER SUPPORT. I
   BRING A WEALTH OF EXPERTISE IN DELIVERING EXCEPTIONAL SERVICE AND RESOLVING
   COMPLEX ISSUES. I AM PASSIONATE ABOUT DELIVERING EXCEPTIONAL RESULTS AND
   FOSTERING POSITIVE CLIENT RELATIONSHIPS.
   
   Contact Me

 * THINGS I DO
   
   
   
   CUSTOMER SUPPORT
   
   With a strong background in the BPO industry, I specialize in providing
   top-notch customer support across various channels such as phone, chat, and
   email. I excel in resolving technical issues, troubleshooting software
   problems, and ensuring customer satisfaction.
   
   VIRTUAL ASSISTANCE
   
   I bring valuable expertise in managing loans, coordinating resources, and
   overseeing client relationships. Additionally, I have a proven track record
   in social media marketing and management, leveraging digital platforms to
   enhance brand visibility and engage with target audiences effectively.
   
   ADMINISTRATIVE
   
   Drawing from my experience as an administrative assistant in the government
   sector, I offer exceptional organizational skills, meticulous record-keeping
   abilities, and efficient clerical support. From managing schedules to
   handling data entry tasks, I ensure smooth operations and streamlined
   processes.
   
   SOCIAL MEDIA MANAGEMENT
   
   Drawing from my experience as an administrative assistant in the government
   sector, I offer exceptional organizational skills, meticulous record-keeping
   abilities, and efficient clerical support. From managing schedules to
   handling data entry tasks, I ensure smooth operations and streamlined
   processes.
   
   LEAD GENERATION
   
   With a keen eye for identifying potential opportunities and leveraging my
   strong communication skills, I specialize in lead generation and direct
   message outreach. Through a strategic approach, I navigate various platforms
   to identify and connect with potential clients, fostering meaningful
   relationships. My ability to craft compelling messages and initiate
   conversations has proven instrumental in expanding client networks and
   driving business growth.
   
   WEB DEVELOPMENT
   
   Leveraging my expertise in a variety of platforms, I specialize in crafting
   user-centric websites tailored to clients' needs. Utilizing WordPress,
   Shopify, and Strikingly, I deliver responsive, functional, and visually
   appealing sites that drive user engagement and deliver a seamless browsing
   experience.

 * MY WORK
   
   COMPANIES I'VE WORKED WITH INCLUDE:
   
   SENIOR ADMIN
   
   WINTERWIND
   
   Winterwind is a software development agency based in Canada. It specializes
   in UI designs, website development and mobile app development.
   
   CUSTOMER SUPPORT REPRESENTATIVE
   
   BELL CANADA
   
   Bell Canada is Canada’s broadband leader providing advanced wireless,
   Internet, TV, smart home and business services over our world-class LTE and
   fibre networks.
   
   ADMINISTRATIVE ASSISTANT
   
   DEPARTMENT OF EDUCATION, CAMARINES SUR
   
   Department of education is the executive department of the Philippine
   government responsible for ensuring access to, promoting equity in, and
   improving the quality of basic education
   
   CUSTOMER/TECHNICAL SUPPORT REPRESENTATIVE
   
   SUTHERLAND, CAMARINES SUR
   
   Sutherland is a business process transformation company that rethinks &
   rebuilds business processes for the digital age

 * TOOLS AND TECHNOLOGIES
   
   Explore the array of cutting-edge tools, platforms, technologies, and apps
   that I proficiently wield to elevate efficiency and deliver optimal results.
   From customer relationship management (CRM) systems to project management
   tools, witness a tech-savvy approach that ensures seamless operations and
   enhances productivity across diverse domains.
   
   
 * THE BLOG
   
   THOUGHTS, MUSINGS, AND RUMINATIONS.
   
   Jealousy: Exploring Its Origins as a Hereditary Trait and Psychological
   Condition            
   June 4, 2023 · Health,Romance
   Jealousy is a complex and powerful emotion that is experienced by individuals
   across cultures and...
   Guide to Creating your first Strikingly Website
   June 3, 2023
   Below is a set of guidelines or recommendations for creating a stunning
   website using Strikingly....
   Unleashing the Power of AI Tools for Easy Income Generation
   June 1, 2023
   Introduction: In today's digital landscape, AI tools have emerged as powerful
   resources for...

 * PING ME
   
   
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 * FIND ME
   
    
   
   
   



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