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about us
productS & services


PRODUCTS


ALL


LOYALTY MANAGEMENT

Membership & Tier
PDPA
Point System


CAMPAIGN SYSTEM

Survey
Reward & Offer
Mission Campaign
Customer Data Platform (CDP)
Automated Coupon
Basic Campaign


PARTNERSHIP SOLUTION

Merchant Tools
Cashier Portal


CUSTOMER TOUCHPOINT


App/ Line/ Web


SERVICES


LOYALTY MANAGEMENT

Membership & Tier
PDPA
Point System


CAMPAIGN SYSTEM

Survey
Reward & Offer
Mission Campaign
Customer Data Platform (CDP)
Automated Coupon
Basic Campaign


PARTNERSHIP SOLUTION

Merchant Tools
Cashier Portal


CUSTOMER TOUCHPOINT


App/ Line/ Web


SOFTWARE DEVELOPMENT SERVICES


PRODUCT TEAMS
EXTENSION TEAMS
industries


INDUSTRIES

FMCG
Retail
FINANCE
CASE STUDYblogcareercontact usBOOK DEMO





DRIVE CUSTOMER RETENTION WITH WELL-TRUSTED LOYALTY PLATFORM

PRIMO offers Enterprise Loyalty Platform.
We empower companies to foster deeper relationship
with their customers and partners.

BOOK DEMO






30M


+

Member Served


90K


+

Merchants


5.9B


+

Point Generated


4.9M


+

Monthly Engagement


270K


+

Coupon Redeemed


Omnichannel Solution


CONSISTENT EXPERIENCE AT EVERY TOUCHPOINT CENTRALIZED ADMINISTRATION CONTROL

PRIMO is an end-to-end platform that offers modules to modern-day marketer that
enable them to deliver personalized communications, offer privileges, as well as
engage customer in exciting and interactive ways based on customers’ responses
and behaviors across channels.



MARKETER PORTAL


Marketer portal centralizes loyalty management system administration, making it
easier to track, manage campaign and reward, and send them out to target
segments.


CASHIER PORTAL: COLLECTING CUSTOMER SPENDING AT SHOPS

Cashier Portal is the alternative way without integration point-of-sale systems.
The portal that allows cashiers or employees to give or manage customer loyalty
points along with being able to check the scoring history of employees.


MERCHANT TOOL: LOYALTY ECOSYSTEM EXTENSION

The tool that allows businesses that do not have a direct channel to connect
with customers, such as FMCGs, to be closer to their customers through their
mom-and-pop channels or distributor. Count your partner into Loyalty ecosystem


WEBSITE CHANNEL

A good touchpoint for a loyalty program because websit allows customers to
easily access and manage their loyalty accounts, view available rewards, and
redeem points or rewards.


LINE OA CHANNEL

A popular channel in APAC that allows businesses to communicate with their
customers and offer promotions and rewards through the web-base in LINE OA.


MOBILE APPLICATION CHANNEL

Beyond other channel, Mobile Application can provide additional features and
functionality, depend on the needs and preferences of the business and its
customers.


MARKETER PORTAL: CORE LOYALTY MANAGEMENT PLATFORM

Marketer portal can help streamline the administration of your loyalty program,
making it easier to track and manage campaign and reward, and send them out to
your target segments .


CASHIER PORTAL: COLLECTING CUSTOMER SPENDING AT SHOPS

Cashier Portal is the alternative way without integration point-of-sale systems.
The portal that allows cashiers or employees to give or manage customer loyalty
points along with being able to check the scoring history of employees.


MERCHANT TOOL: LOYALTY ECOSYSTEM EXTENSION

The tool that allows businesses that do not have a direct channel to connect
with customers, such as FMCGs, to be closer to their customers through their
mom-and-pop channels or distributor. Count your partner into Loyalty ecosystem


WEBSITE CHANNEL

A good touchpoint for a loyalty program because websit allows customers to
easily access and manage their loyalty accounts, view available rewards, and
redeem points or rewards.


LINE OA CHANNEL

A popular channel in APAC that allows businesses to communicate with their
customers and offer promotions and rewards through the web-base in LINE OA.


MOBILE APPLICATION CHANNEL

Beyond other channel, Mobile Application can provide additional features and
functionality, depend on the needs and preferences of the business and its
customers.






OUR MODULE

Engage customers. Boost growth.
See ALL



LOYALTY MANAGEMENT

Create a well-suited loyalty program for your company, which corresponds to your
brand architecture and loyalty strategy


CAMPAIGN & ENGAGEMENT

Tailor marketing campaigns for selected segments to reward or drive the desired
behaviors


PARTNERSHIP SOLUTION

Complete customers' offline experience with merchants tools for merchants,
tenants, and mom-and-pop shops


CUSTOMER TOUCHPOINT

LINE? App? Website? SMS? Email? Deliver a seamless experience of loyalty
program, online and offline, with ready-to-use templates
SEE ALL



HOW PRIMO BENEFITS YOUR BRAND

Improve customer retention. Reward them for their loyalty.


DATA COLLECTION

Collecting customer data safely


BEHAVIOR & INTEREST TRACKING

Track customer purchasing behavior using the brand's offline and online
platforms


REPORT & DASHBOARD

Report results to understand the overview and customer behavior for further
analysis and development


CUSTOMER SEGMENTATION

Group your customers to create a personalized experience


BUILD LOYALTY

Encourage purchasing by collecting points system and attractive promotions to
encourage customer loyalty


TOP FEATURES


POINT AND REWARDS


CUSTOMIZABLE REWARD TIERS


ACROSS ALL BRANDS TRACKING MEMBERSHIP STATUS


ENRICH THE ECOSYSTEM WITH


ADVANCED MODULES

MISSION CAMPAIGN
MERCHANT TOOL


MISSION CAMPAIGN

Mission campaign is designed to influence customers to perform desirable actions
with brands. Purchase and activity base factors could be set as a condition of
each mission. Relevant outcomes can be rewarded once the mission is
accomplished.


MERCHANT TOOL

Businesses that sell products through distributors can use the "Merchant Tool"
for customer engagement through the distributor, such as giving points or
redeeming coupons, giving premium products, and allowing marketers to collect
customer information. 


DESIGNED TO KEEP CUSTOMER ENGAGE WITH LOVE 

Impress customer with the advanced technology
GET DEMO

Flexible rewards and activities
Real-time customer data sync
User-friendly and easy to use
Demo 04
Demo 05
GET DEMO

FMCG
RETAIL
FINANCE
INDUSTRIES


FMCG

FMCGs (Fast-Moving Consumer Goods) industry is characterized by the goods are
high consumer demand, purchased frequently, low cost such as milk, soft drinks,
vegetables, and baked goods. Customers also have a high turnover when they're on
the shelf at the store. So, there is a lot of promotion in the market. If a
brand wants to please customers and make a difference. Must be able to build a
customer base that is loyal to the brand.
SEE MORE


INDUSTRIES


RETAIL

The retail industry is the activity of selling products and services directly to
end-users. There are many types of retail sales and stores, such as grocery,
department stores including to vending machines, door-to-door sales, and even
online sale channels. This business type has high competition and encounters
customer’s various need. To survive, the brands must keep their customers
satisfied and happy.
SEE MORE


INDUSTRIES


FINANCE

The finance industry is an industry of firms and institutions that provide
financial services to commercial and retail customers. This industry comprises a
broad range of industries including to banks, investment companies, insurance
companies, and real estate firms.
SEE MORE




OUR 


HAPPY


CLIENTS

They say about us.

“PRIMO was awarded to be a CRM partner. The main reason that PRIMO was chosen
are Strong track record of retail industry at The 1 and Siam Piwat, Advice and
suggestion on CRM strategy during selection process and, most importantly,
Technology superiority.”


ORNICHA S.

PP GROUP

"PRIMO responds to the needs of being a multi-brand, and PRIMO's experience
gives it confidence and makes it an important tech partner, including having
advice and after-service that helps reduce concerns about problems that may
arise."


APIWITSH S.

Rich Sport PCL

“PRIMO puts BBL in the position where BBL becomes confident to explore new
features and to expand the scope of service with PRIMO. As a consequence, PRIMO
is entrusted to apply Privilege Management solution”


NAME

Bangkok Bank PCL



OUR 


CLIENTS




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MAKE AN IMPACT WITH ADVANCED LOYALTY PROGRAM

GET DEMO

Company
AboutPRODUCTSblogcareercontact usbook demo
INDUSTRY
FMCG
Retail
Finance
PRODUCT
All

loyalty management

Membership & Tier
PDPA
Point System

campaign system

Survey
Reward & Offer
Mission Campaign
Customer Data Platform (CDP)
Automated Coupon
Basic Campaign

partnership solution

Survey
Reward & Offer
Mission Campaign
Customer Data Platform (CDP)
Automated Coupon
Basic Campaign

customer touchpoint

App/ Line/ Web

COMPANY

AboutPRODUCTblogcareercontact usbook demo

industry

FMCG
Retail
Finance

product

All

loyalty management

Membership & Tier
PDPA
Point System

CAMPAIGN SYSTEM

Survey
Reward & Offer
Mission Campaign
Customer Data Platform (CDP)
Automated Coupon
Basic Campaign

partnership solution

Merchant Tools
Cashier Portal

customer touchpoint

App/ Line/ Web

contact us!

get in touch,
we're happy
to help.

SUBMIT


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