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Skip to content SIGN UP * Services * Session Recording * User Tracking * Heatmaps * Analytics * Conversion & Goal Tracking * Page Optimization * Live Chat * Learning Center * Blog * FAQ * Glossary * How-To Guides * Ultimate Guides * Installation Guides * Company * About * Affiliate Program * GDPR & Compliance * Pricing * Login Menu * Services * Session Recording * User Tracking * Heatmaps * Analytics * Conversion & Goal Tracking * Page Optimization * Live Chat * Learning Center * Blog * FAQ * Glossary * How-To Guides * Ultimate Guides * Installation Guides * Company * About * Affiliate Program * GDPR & Compliance * Pricing * Login * Services * Session Recording * User Tracking * Heatmaps * Analytics * Conversion & Goal Tracking * Page Optimization * Live Chat * Learning Center * Blog * FAQ * Glossary * How-To Guides * Ultimate Guides * Installation Guides * Company * About * Affiliate Program * GDPR & Compliance * Pricing * Login Menu * Services * Session Recording * User Tracking * Heatmaps * Analytics * Conversion & Goal Tracking * Page Optimization * Live Chat * Learning Center * Blog * FAQ * Glossary * How-To Guides * Ultimate Guides * Installation Guides * Company * About * Affiliate Program * GDPR & Compliance * Pricing * Login Sign Up WATCH YOUR PRODUCT THROUGH THE LENS OF YOUR USERS Watch your users experience in recorded videos, even when they message you on Live support. Start Converting FREE No credit card required. No coding required. YOUR VISITORS DESERVE A BUG-FREE EXPERIENCE TOOLS TO HELP YOU UNDERSTAND VISITORS INTENTION SESSION RECORDING Watch the activities of your users as if you are sitting next to them. Watch the video playbacks of them throughout their journey. HEATMAPS Visual clues to reveal visitors’ engagement on each and every page. Watch hotspots such as where your users click the most on any pages. CONSOLE RECORDING Track and watch all the warnings and errors that happen on a user’s browser so that you can fix bugs faster and more efficiently. VISITOR PROFILES Watch every movement of a given user from the moment they come into your website to the end of the session. PAGE TRACKING Using filters find and watch all the users who landed on a given page to analyze the activities on that page of your website. GOAL TRACKING Watch specific user interactions such as form submissions, product purchases, visiting certain pages, and more on your website. DEEP ANALYTICS Google Analytics simplified. Simple analytics but deep insights; only focus on what matters. VISUAL LIVE CHAT WITH VIDEOS Turn on your Visual Live Chat in a click to watch what users have done when you receive a message from them on the Live Chat support. No coding required. VIDEO TESTIMONIALS AUTOMATED Prompt your users anytime, anywhere inside your platform to give you video testimonials! Generate 1000s of video testimonials by your users and reuse them anywhere on your platform or marketing campaigns. Push prompts that are synched with the users lifecycle and their attributes Start Watching FREE WHAT PEOPLE ARE SAYING ABOUT WATCHTHEMLIVE This is one of the must-have! ★★★★★ Austin Nguyen (Sách Việt) Read More "I love this app already. How could I find out more about my customer behavior? Yes, by using this watchthem.live. See where my customers from, what they do on the screen, what are they looking at... really nice experience. I have 3 websites hooked up, and the number is increasing. What I would love to see is this map https://app.watchthem.live/dashboard/countries to be on the main dashboard. Also make it colorful. Will be really nice for a screenshot for social media, right? Make all these stats shareable as well." Really the best I ever used! ★★★★★ Coba (PLUSMEMBER - APPSUMO) Read More "This is definitely the best tool for understanding users behaviors and analyzing I ever used. I tried 4 competitors before and no one was as good as this one! The software is working fine, which is awesome. One of the best features is, that you can book appointments with the support, so you can get support immediately without waiting for days till the support replied. The team is working hard on it to make it even better and to optimize it. They also listen to customers to create it as you like and need it. Give it a try now before it is gone, you don't regret it." “Watch-them-live” is a great tool! ★★★★★ Rob Dinsmore Read More “Watch-them-live” is a great tool that lets you see each visitor’s session on your website, delete the sessions you do not want and keep ones that you want to review with your web developers. Then it lets you follow up on the changes made to see if they work. An easy-to-use app that gives you a large return on your time/investment." The most helpful feature for us is the heatmap ★★★★★ Klaus Grosser (Entrepreneur at Consciousnest) Read More "WatchThemLive helps us a lot in saving money and time by seeing exactly how the users interact with our own webpage. So we are able to see what works and what doesn't. The most helpful feature for us are the heatmap. The heat maps, which allows us to see visually what parts of our web page are very good and very interactable, and also which parts are being completely ignored. So that's very good in order to optimize our webpage. And secondly, the user's recordings are very cool since we can see exactly what our clients and users are doing in our webpage, how much time they are spending on it, and also seeing what the users wants and don't want." Previous Next RECEIVE VIDEO TESTIMONIALS TRIGGERED BY USERS' EXPERIENCE Automatically collect, edit, publish, and share testimonial / review videos from your own users. Making a great first impression can be a game-changer. Adding professional testimonial videos to your website goes a long way! Receive them the smart way. HOW DOES IT WORK? Create one or multiple questions to prompt users Use our simple forms to write questions you want your users to answer. Ex. why do you use this platform? how can we help you enhance your experience? Automate who and when receives the prompt Set up automation to pop the prompt. Choose the events and/or actions such as “exiting a page” and “clicking on Submit Button,” along with attributes such as the user’s country, language, device, and the browser they use. Collect Testimonials Users who see the prompt will hit the record video button and answer your questions while recording it. Edit the videos and utilize them anywhere, including your web pages, emails, and social media channels. LOOKING FOR THE SOLUTION?! Go for automated testimonial videos! Try the seamless, easy, and effective way to convert users in return for receiving testimonial or feedback videos. WATCH WHAT OUR USERS SAY ABOUT US LIVE CHAT: A VISUAL WAY TO DELIVER REAL-TIME SUPPORT Struggling to understand the details of your users’ inquiries? Don’t waste a second blindly with Hubspot or Feshdesk! Experience Live Chat with eagle eyes! Read More HOW DOES OUR LIVE CHAT WORK?! Track users’ session recordings Chat and Watch is what you have with WatchThemLive. The session recordings of the users contacting you will be attached to their chat for your support agents. Convert users on live chat much better Chat smart and convert faster when you sympathize with the users better and faster. Offer other relevant solutions While you are in touch with users on Live Chat, watch them and find out what they are looking for to offer them the exact solutions they crave for. WHY SHOULD YOU USE WATCHTHEMLIVE? icon-home page BOOST CONVERSION Our comprehensive set of tools are carefully designed to help you convert every visitor into a customer. icon-home page DISCOVER DROP-OFFS Find out exactly why your visitors leave your website unsatisfied and fix the problem quickly. icon-home page OPTIMIZE UX/UI Design stunning and flawless UX/UI that your visitors find effective and user-friendly. icon-home page FIND BUGS Find glitches, bugs, U-turns, click rages, and any user rages early on and fix it to prevent future problems. icon-home page USER BEHAVIOR See why users abandon CTAs such as checkouts, signups, completing an action, filling forms, or popups. icon-home page BE CONSISTENT Watch how your platform performs on all sort of devices, resolutions, browsers, languages, locations and more. BRANDS USING WATCHTHEMLIVE TO OPTIMIZE THEIR WEBSITE WHO LOVES USING WATCHTHEMLIVE? DIGITAL MARKETERS & PRODUCT MANAGERS Build and market a product that works for customers the way they use it. Watch to learn from current users’ behavior and improve the product for them. Build funnels, find any bugs and drop-offs, and find out why you have abandon carts. ECOMMERCE The data you need to back up your selling decisions on your eCommerce platform- in a format that is as useful for solo entereprenures and eCommerce merchants CUSTOMER SUPPORT Have eagle eyes on Live Chat support channel when a user messages you asking for help. Watch what they see and analyze as if you were with them sitting next to their computers. Chatting while watching recorded sessions gives you the power no other tools can give you to support your users. DEVELOPERS Build websites and platforms that visitors cannot resist. Glitch free, bug free, and find how your new releases are performing when users get their hands on them. Prevent frozen pages and too much loss on leads early on. UX/UI DESIGNERS Make your web design flawless by continuously optimizing it till it makes sense to users. 01 WE BUILD YOUR EAGLE EYES Visually understand how users are really experiencing your website without drowning in numbers. 02 WE TAKE THE HIT FOR YOU Visually demonstrate your users clicks, taps, and scrolling behavior and understand what users want and care about. 01 YOUR DATA IS SAFE WITH US Because your data matters, we never sell your data and you are in full control of it. You can delete it at any time! 01 WE BUILD YOUR EAGLE EYES Visually understand how users are really experiencing your website without drowning in numbers. 02 WE TAKE THE HIT FOR YOU Visually demonstrate your users clicks, taps, and scrolling behavior and undrestant what users want and care about. 01 YOUR DATA IS SAFE WITH US Because your data matters, we never sell your data and you are in full control of it. You can delete it at any time! CREATE YOUR FREE ACCOUNT RIGHT NOW! WatchThemLive requires a No-Code setup. Anyone can set it up. Just drop a few lines into your website and get the ball rolling immediately. Start Watching Them Live! WATCHTHEMLIVE BLOG CUSTOMER BEHAVIOR ANALYTICS: NAVIGATE THE CUSTOMER JOURNEY IN 2024 Cyrus November 19, 2023 The more you know your customers, the better services you can offer. That’s a general rule for all businesses because customers are the most valuable asset you possess. Want to unlock the secrets of customers’ likes and dislikes? Then, you should learn more about customer behavior analytics and find the best tools for this purpose. Read More » TOP 13 WEBSITE CLICK TRACKER TOOLS TO BOOST YOUR WEBSITE’S PERFORMANCE IN 2024 Cyrus November 10, 2023 How can you measure the performance of your website? Definitely, the number of clicks is the thing that matters the most. Therefore, click tracking will give you insight into which page or content is getting the most attention. That’s why you need to use a website click tracker so that you can increase your chances Read More » 14 BEST LIVE CHAT APPS TO ELEVATE CUSTOMER SUPPORT IN 2024 Mohammad Sayar November 9, 2023 People have many questions, especially when it comes to online shopping. Many of them don’t make phone calls or wait for email responses, so they leave your website without taking any action. At the same time, you won’t have time to answer your customers’ calls all day. What to do then? Using live chat apps Read More » 25 BEST WEBSITE VISITOR TRACKING TOOLS IN 2023: FREE & PAID Cyrus November 1, 2023 Do you want to know what your website visitors do from the time they land on your website to when they leave it? Sounds interesting, right? But how is it possible? Many businesses are using website visitor tracking tools these days. Let’s see how they can help your business. Companies need to optimize their websites Read More » MAKE YOUR PRODUCT SHINE IN THE SHORTEST TIME. YOUR USERS DESERVE A BUG-FREE APP. MAKE YOUR PRODUCT SHINE IN THE SHORTEST TIME. YOUR USERS DESERVE A BUG-FREE APP. Twitter Facebook Youtube Pinterest Linkedin Instagram Services * Session Recording * User Tracking * Heatmaps * Analytics * Conversion & Goal Tracking * Page Optimization Resources * Blog * Glossary * Ultimate Guides * How-To Guides * FAQ Company * About * Pricing * Services * Privacy Policy * GDPR © 2023 • WatchThemLive cyrus@watchthem.live cyrus@watchthem.live Call Us +1 647-952-8863 © 2023 • WatchThemLive We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok