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> “Our organisation deals with a lot of complex issues. Logicdialog gives us the
> opportunity to deal with thousands more queries 24/7/365 in a cost-effective
> way, freeing up our front-line staff to deal with the things that really need
> a human response.”

— Matt Gatehouse, Head of Policy, Monmouthshire Council


> “We used Intelagent to facilitate a nationwide public consultation via digital
> assistant. We secured 3000 additional responses over 10 weeks - many from
> traditionally hard, disengaged reach customers, which led to us winning the
> 2021 Contact Centre award for innovation and transformation.”

— Morgan Lloyd, Head of Brand, Welsh Water


> “Intelagent is doing a fantastic job, offering passengers a more convenient
> way to find information around journey planning, station facilities, and
> fares.”

— Barry Lloyd, Head of Customer Experience, TfW
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TOOLS: Calculate your digital assistant ROI with our return on technology
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A guide for the Local Authorities...How Local Authorities can save £20,000 a
month (or more).


TOOLS: Calculate your digital assistant ROI with our Housing Association ROI
calculator.


BLOG: A quick overview of Conversational AI, chatbots, digital assistants,
virtual assistants, and live chat… what’s the difference and where should I
start?


BLOG: STOP! Do not (whatever you do) implement a chatbot or digital assistant…


GUIDE: Read how this cutting edge technology is driving bigger profits for
housing associations without compromising the tenant experience.


BLOG: How can digital assistants support the third and not for profit sectors?


BLOG: Conversational AI, service automation… and how it can transform the
transport sector.




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