support.piktochart.com Open in urlscan Pro
2606:4700:20::681a:cbd  Public Scan

Form analysis
1 forms found in the DOM

GET /search

<form action="/search" method="GET" id="searchBar" class="sm" autocomplete="off">
  <input type="hidden" name="collectionId" value="6215f7c81173d072c69fad5b">
  <input type="text" name="query" title="search-query" class="search-query" placeholder="Search" value="">
  <button type="submit">
    <span class="sr-only">Toggle Search</span>
    <i class="icon-search"></i>
  </button>
  <div id="serp-dd" style="display: none;" class="sb">
    <ul class="result">
    </ul>
  </div>
</form>

Text Content

Toggle Navigation
 * Home
 * Getting Started
 * Piktochart Visual (New)
 * Piktochart Video
 * Login
 * Signup
 * Piktochart Classic


CHANGE OR REMOVE PAYMENT METHOD

You can change your Payment Method at any time during your subscription! 

To change or remove your credit card:

1

Go to the upper right corner Profile Icon → Accounts Settings

2

Under the  Workspace Settings section, select Plans & Billings.

3

Select the  Change Payment Method button. 



4

Select the intended new payment method, either through Card or Paypal, through
Paddle. 

5 Click the Card button and submit the details of your intended card. Click
Update Card Details to save your latest card details.



6

You will receive a pop-up notification once your payment method has been
successfully updated.




COMMON QUESTIONS

CAN I REMOVE MY CREDIT CARD FROM MY ACCOUNT SETTINGS?

Any card that is tied to a currently active subscription can't be removed.
However, once you’ve canceled your recurring payment, your cards will be removed
from our payment merchant, Paddle's database. 

WHY WAS I UNABLE TO MAKE MY PAYMENT?

Check out our Payment Failure article to learn more!



Did this answer your question? Thanks for the feedback There was a problem
submitting your feedback. Please try again later.
Yes No
Last updated on May 3, 2022
Toggle Search



CATEGORIES

 * Getting Started
 * Account Management
 * Billings & Plans
 * Teams
 * Terms & Policy

No results found

© Piktochart 2022. Powered by Help Scout



By clicking “Accept all cookies”, you agree to the storing of cookies on your
device to enhance site navigation, analyze site usage, and assist in our
marketing efforts. To find out more about the cookies we use, see our  Cookie
Policy.

Accept All Cookies
Cookies Settings