www.jpmorgan.com Open in urlscan Pro
170.148.240.202  Public Scan

URL: https://www.jpmorgan.com/commercial-banking/solutions/treasury-payments/fraud-solutions
Submission Tags: falconsandbox
Submission: On April 29 via api from US — Scanned from GB

Form analysis 4 forms found in the DOM

GET /commercial-banking/search

<form class="header-search" method="GET" action="/commercial-banking/search">
  <button type="cancel" class="cancel fas fa-times"></button>
  <input type="text" name="q" title="Type search term here" placeholder="Search">
  <button type="submit" class="submit fas fa-search"></button>
</form>

GET /commercial-banking/search

<form class="header-search" method="GET" action="/commercial-banking/search">
  <input type="text" name="q" title="Type search term here" placeholder="Search">
  <button type="submit" class="submit fas fa-search"></button>
</form>

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          <div class="mktoAsterix">*</div>Last Name
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          <option value="">Select...</option>
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          <option value="Brunei Darussalam">Brunei Darussalam</option>
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          <option value="Brazil">Brazil</option>
          <option value="Bahamas">Bahamas</option>
          <option value="Bhutan">Bhutan</option>
          <option value="Bouvet Island">Bouvet Island</option>
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          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
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          <option value="Central African Republic">Central African Republic</option>
          <option value="Congo">Congo</option>
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          <option value="Chile">Chile</option>
          <option value="Cameroon">Cameroon</option>
          <option value="China">China</option>
          <option value="Colombia">Colombia</option>
          <option value="Costa Rica">Costa Rica</option>
          <option value="Cuba">Cuba</option>
          <option value="Cape Verde">Cape Verde</option>
          <option value="Curaçao">Curaçao</option>
          <option value="Christmas Island">Christmas Island</option>
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          <option value="Czech Republic">Czech Republic</option>
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          <option value="Djibouti">Djibouti</option>
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          <option value="Algeria">Algeria</option>
          <option value="Ecuador">Ecuador</option>
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          <option value="Ethiopia">Ethiopia</option>
          <option value="Finland">Finland</option>
          <option value="Fiji">Fiji</option>
          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
          <option value="Faroe Islands">Faroe Islands</option>
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          <option value="United Kingdom">United Kingdom</option>
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          <option value="French Guiana">French Guiana</option>
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          <option value="Gibraltar">Gibraltar</option>
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          <option value="Greece">Greece</option>
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          <option value="Guinea-Bissau">Guinea-Bissau</option>
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          <option value="Cambodia">Cambodia</option>
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          <option value="Comoros">Comoros</option>
          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
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          <option value="Korea, Republic of">Korea, Republic of</option>
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          <option value="Cayman Islands">Cayman Islands</option>
          <option value="Kazakhstan">Kazakhstan</option>
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          <option value="Liechtenstein">Liechtenstein</option>
          <option value="Sri Lanka">Sri Lanka</option>
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          <option value="Latvia">Latvia</option>
          <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
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          <option value="New Caledonia">New Caledonia</option>
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          <option value="Netherlands">Netherlands</option>
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          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
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Treasury and Payments



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TREASURY AND PAYMENTS

Improve your working capital, reduce fraud and minimize the impact of unexpected
disruptions with our treasury solutions—from digital portals to integrated
payables and receivables—all designed to make your operations smoother and more
efficient.

Learn more about our treasury solutions:

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FRAUD SOLUTIONS


DON’T BE A STATISTIC.
3 OUT OF 4 COMPANIES ARE VICTIMS OF FRAUD.

Combat fraudsters with innovative solutions and established expertise.

$6T

--------------------------------------------------------------------------------

Payments processed each day, powering our AI machine learning to identify fraud

100%

--------------------------------------------------------------------------------

Increase in fraud attacks from January to July 2021 

2x

--------------------------------------------------------------------------------

Increase in fraud identification rate due to proprietary algorithm

This page is designed to help inform you of new threats, empower you with tools
that can spot and disrupt fraud attempts and assist you if an attack occurs. Our
fraud protection solutions can help you assess risk, implement controls, and
build a culture of awareness. We encourage you to bookmark this page and visit
it frequently to stay up-to-date on the latest information and tools to help you
defend your organization.


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   Fraud + Cybersecurity Magazine - Fall 2021
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FRAUD + CYBERSECURITY MAGAZINE FALL 2021 ISSUE


UNDERSTANDING CHECK FRAUD >
 




UNDERSTANDING CHECK FRAUD >
 

Video: Preventing Check Fraud At Your Business


FORECASTING THE FUTURE OF FRAUD >




FORECASTING THE FUTURE OF FRAUD >

Article: Forecasting the future of fraud


DEVELOPING A PROACTIVE MINDSET ON RANSOMWARE >




DEVELOPING A PROACTIVE MINDSET ON RANSOMWARE >

Article: Developing a proactive mindset on ransomware


PROTECTING YOUR FORTRESS >




PROTECTING YOUR FORTRESS >

Article: Protect your fortress: Keeping bad actors at bay


TECHTRENDS EXPLORES CYBERSECURITY PREPAREDNESS > 




TECHTRENDS EXPLORES CYBERSECURITY PREPAREDNESS > 

TechTrends Podcast: How Companies Can Better Protect Themselves from Cyber
Security Attacks


8 WAYS TO STAY CYBER SMART >




8 WAYS TO STAY CYBER SMART >

Article: 8 ways to stay cyber smart
Download the Full Issue Download the Full Issue of Fraud + Cybersecurity: Cyber
smart is just the start

  


PLAYBOOKS


Interactive guidance that your employees can use to protect against and respond
to fraud events.

 

Ransomware Preparedness



Ransomware Preparedness

Download Guide Guide: Ransomware Preparedness

Business Email Compromise



Business Email Compromise

Explore Guide Article: A Guide to Preventing Business Email Compromise

   


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Digital training with fraud focused webinars and certification.

 

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Fraud Strategy leads offer consulting services, speaking engagements and dark
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Read a Letter from Our Experts A Letter from Our Fraud and Cybersecurity Experts

Alec Grant
Head of Client Fraud Prevention for Commercial Banking



Alec Grant
Head of Client Fraud Prevention for Commercial Banking



Anne Davis
Head of Cybersecurity & Technology Controls for Commercial Banking



Anne Davis
Head of Cybersecurity & Technology Controls for Commercial Banking



Steve Turk
Chief Data & Analytics Officer, Commercial Banking



Steve Turk
Chief Data & Analytics Officer, Commercial Banking



Nick Donohue
Head of Business Continuity for Commercial Banking



Nick Donohue
Head of Business Continuity for Commercial Banking




SAFEGUARD YOUR PAYMENTS – NOW AND IN THE FUTURE

Prepare


Prepare


Block


Block


Review


Review


Report


Report



Before making any payments, make a plan: Work with our dedicated bankers to
determine the products and control settings that fit your business needs.

Customized controls: Tailor the product settings based on your business needs.
You'll set transaction and daily payment limits, as well as individual
permissions that let specific users access only the data and tools they need to
complete their duties. With dual control permissions--requiring a second signer
for any payment-and automated email alerts, you'll spot irregular transactions
before they process. 

Resources: Stay current on the fraud and cyberthreat landscape through training
sessions with our cybersecurity experts. We regularly share insights, including
our Fraud + Cybersecurity Magazine, highlighting best practices and practical
tips to help protect your organization.

Understanding attacks: Knowing how cyberattacks happen lets you address gaps in
your security and helps reduce your risk. Gain insight and sharpen skills from
simulated fraud and cyber incidents run by our experts to help your organization
build and enhance security programs as it matures.

Automatic safeguards: Once you initiate a payment from your account, we’ll
automatically review the transaction for possible fraud. If the payment meets
the payment controls you approved and we don’t detect other irregularities, the
payment will process.

When fraud is detected: Our block controls automatically block payments that
don’t adhere to your settings.

Paying electronically? Only authorized ACH debit and credit transactions will
post. With our ACH Debit Block feature, you can block all ACH debits from your
accounts or tell us which vendors are allowed to collect electronic payments up
to specified amounts.

Paying by check? With Check Protection with Payee Name Verification, you can
upload the details of checks you wrote. If there are any discrepancies when the
check is deposited, it will appear as an exception for you to review before the
check clears for payment.  You can also use the check encashment setting to
limit the amount of checks that can be paid against your account at a cash
teller. If you prefer to go check-free, enable Post No Check to automatically
block checks on your accounts.

For payments that clear, our review controls serve as another line of defense.
They help find fraudulent activity that slipped through the other safeguards.

Paid electronically? Wire Positive Pay lets you review, then release or cancel,
queued wire transactions based on your set parameters.

Paid by check? Check Monitoring will notify you if a check exceeds your set
threshold. You can review discrepancies and let us know if we should pay,
return, or adjust the dollar amount. 

The safeguards don’t end there. The Fraud Insights Dashboard helps your business
assess its fraud health with data presented in one place. Our Global Payment
Guardian serves as the final layer of defense, with AI-powered controls to scan
for unusual activity prior to releasing your payments.

There for you: When fraud occurs, you won’t be on your own to sort it out. Our
steadfast teams will guide you through your response.

Your JPMorgan Chase relationship manager will connect you with our Fraud
Strategy Team, staffed with dedicated experts in the fraud space. After
one-on-one discussions with you, they’ll investigate and work to recover any
lost funds

We’ll also be there to assist with the other urgent tasks that come with fraud
response, like alerting the bank that initiated the payment and contacting law
enforcement to report the incident.

Nobody wants to be a victim of fraud. Together, we’ll work to protect your
organization and its funds.


   


ADDITIONAL INSIGHTS

Cybersecurity and Fraud Protection


REPORT: MOST COMPANIES WILL EXPERIENCE FRAUDREPORT: MOST COMPANIES WILL
EXPERIENCE FRAUD

Cybersecurity and Fraud Protection


HOW SMALLER COMPANIES CAN FIGHT FRAUD WITH LIMITED RESOURCESHOW SMALLER
COMPANIES CAN FIGHT FRAUD WITH LIMITED RESOURCES

Cybersecurity and Fraud Protection


PROTECT YOUR ORGANIZATION AGAINST RANSOMWAREPROTECT YOUR ORGANIZATION AGAINST
RANSOMWARE

Browse All Fraud and Cybersecurity Insights Browse All Fraud and Cybersecurity
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 VIDEOS

View Transcript (updates content above) Hide Transcript (updates content above)
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content above)

[background music]

Narrator:

Preventing check fraud at your business. Today, paper checks are still a regular
part of doing business for a lot of companies. Checks can be convenient,
familiar, and relatively easy to track. As more companies are “checking out” of
paper and adopting electronic payment methods, we’re seeing an overall decline
in check volumes as an industry. And though paying by check may be going out of
style, fraud remains a serious threat. 

In 2020, nearly two out of three businesses using checks reported actual or
attempted fraud events. Old-fashioned as checks may be for making payments,
criminals are using today’s technology in order to commit fraud. Why? Criminals
only need a few key pieces of information to steal from your business or your
customers– all of it available on your printed checks. Even with security
watermarks, thieves have several opportunities. 

First let’s start with your stock of blank checks. These list your name, routing
number, and account number. Criminals can forge a check from your account by
using that personal information, either via a stolen blank check or by printing
their own. How can you make sure that this information stays safe? Keep your
blank checks and deposit slips somewhere secure, like a locked file cabinet, and
never out in the open, such as your desktop. 

When you receive a new check order, make sure all the checks are present and in
sequential order. If a check is lost, stolen, or missing, report it to the CB
Fraud Support Team immediately at CB.fraud.support@jpmorgan.com. If you need to
make a payment by check, use dark, permanent ink that can’t be removed or
modified, and don’t leave blank spaces on the payee or amount lines where
fraudsters can fill in new text. Make sure the check’s envelope is dropped into
a secure outgoing mailbox where it can’t be easily intercepted. For added
security, send the mail or package using a tracking number. All checks that
aren’t sent as payment should be labeled “VOID” or destroyed.

While the check is in transit to the recipient, there are also opportunities for
theft. If a criminal intercepts the check from its intended recipient, they can
forge a signature on the back, allowing them to negotiate the check themselves.

With the rise of convenient, mobile deposits through smartphones, people no
longer give a physical copy of the check to their bank. That makes it possible
for a criminal with a stolen check to deposit or cash the same check multiple
times, often with different institutions. When compared with faster, digital
alternatives, fraudsters can take advantage of the slower processing times
associated with checks. So they can walk away with money before the scheme is
uncovered. 

Check fraud doesn’t always come from outsiders. Make sure you have sufficient
controls and signing rules to prevent abuse by those inside your organization.
Do use available fraud protection tools to help keep your business safe. Always
stay vigilant for suspicious activity by setting up alerts and by frequently
reconciling your accounts. 

Remember: Commercial Banking clients who experience check fraud are responsible
for the losses that would have been preventable using available fraud protection
products like Positive Pay and Reverse Positive Pay, which are solutions that
are offered broadly to Commercial Banking clients. With Positive Pay, you’ll
provide details about the checks you’ve written, and they’ll be compared against
any checks presented for payment from your account. If the details don’t match,
you decide whether the checks are either paid or rejected. If you activate Check
Protection with Payee Name Verification, we’ll verify that the name on the check
matches the name you provided to us.

Then there’s Reverse Positive Pay. We’ll show you checks presented for payment
for which you haven’t provided issuance information. After reviewing the checks,
you can decide to pay, reject, or adjust the amount. Please also take time to
consider your encashment settings when using Reverse Positive Pay. Encashment
settings can limit the amount of cash that can be paid out at a Chase teller
line when items are presented for payment. If you prefer to go check-free on a
particular account, enable Post No Checks as a setting to automatically block
checks on that account. Remember: If you notice fraudulent check activity, it’s
important to act quickly. And for more information, visit:
jpmorgan.com/fraud-solutions.

END


Learn how fraudsters can use a few pieces of information to commit check fraud
and ways organizations can prevent it from Cat Moore, Head of Payment Product
Delivery with Commercial Banking.
 

View Transcript (updates content above) Hide Transcript (updates content above)
Show Audio Description (updates content above) Hide Audio Description (updates
content above)

Did you know that your email is the number one threat factor inside your
organization?

Business email compromise schemes, better known as B-E-C, are one of the most
financially damagingcrimes to organizations. In 2020, 76 percent of
organizations reported that they had experienced B-E-C fraud and criminals are
escalating attacksagainst businesses like yours.

Here’s how criminals carry out B-E-C schemes:

First, they pick a target after conducting research. Criminals use search
engines, your corporate website, even checking your social media accounts such
as your LinkedIn profile to find personal and employment information.

They're looking for someone with payment access such as a treasury or accounting
employee or someone who can direct a payment to be made such as a senior
executive.

Once a victim has been identified, it’s time for the criminals to go “phishing”.
They send a phishing email that looks authentic, but is fake. There may be
anattachment in the email or there may be a link asking for the user to click
for more information.

Clicking on that link or opening an attachment could compromise your email
account or your computer. And all of this happens without your knowledge.
Criminals now set the rules.

They can create inbox email forwarding rules so when keywords such as payment,
wire, or invoice appear, the email is automatically directed to an external
account controlled by the criminals.

They can also conceal emails from the user. But would you know how to spot the
signs of a potential B-E-C scheme?

Let’s see if you can spot the signs.

This email that appears to be a standard request from a trusted vendor asking
for a change in banking instructions.

But let’s take a closer look.

First, the email is coming from a lookalike domain that is crafted to deceive
the user. The real domain name has two “t's” in it, but the criminal registered
a domain with just one “t” to trick the reader into thinking it came from the
correct domain.

Second, a criminal may say the valid account can not be used anymore for a
specific reason. Other warning signs include: A sense of urgency. You must act
quickly or something will happen.

If the criminals are impersonating one of your executives, they may ask for a
wire transfer immediately.

Asking for a payment to an overseas destination such as Hong Kong.

Does it make sense for your vendor to ask for an invoice payment to be made to
an overseas bank account?

When you receive a request for payment, change in payment instructions, ora
change in contact information, you need to validate the request before acting on
it. Perform a callback to the actual person making the request directly before
sending any payments. Look up the number for the requestor in your internal
system of record and pick up the phone.

Never use a phone number from an email to validate a payment. Confirmation with
the actual requestor can stop a B-E-C scheme and protect your organization from
a potentially devastating fraud loss.

If your bank calls about an unusual payment, treat the call seriously.

Confirm you've followed your internal controls including a callback. This may be
your last opportunity to stop fraud!

But what should you do if you are impacted by a B-E-C scheme?

It is important to act quickly. Contact us immediately if you suspect you are
the victim of a B-E-C scheme. You should file a report at the FBI’s

Internet Crime Complaint Center at IC3.gov, contact your local FBI office and
your local law enforcement agency to report the crime. In some cases, law
enforcement can assist with the recovery of funds.

We have created a B-E-C toolkit for executives and payments employees to help
keep your organization safe.

Contact your relationship team for information.

 

Eric Huber with Commercial Banking’s Fraud Prevention Team describes how
criminals research intended fraud targets to launch business email compromise
schemes and how you can spot the warning signs.

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