Submitted URL: http://support.fico.com/
Effective URL: https://ficoitservices.service-now.com/support
Submission: On February 23 via manual from US

Summary

This website contacted 2 IPs in 1 countries across 3 domains to perform 16 HTTP transactions. The main IP is 149.96.17.164, located in United States and belongs to SNC, US. The main domain is ficoitservices.service-now.com.
TLS certificate: Issued by Entrust Certification Authority - L1K on July 22nd 2020. Valid for: 8 months.
This is the only time ficoitservices.service-now.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 168.230.168.57 7926 (FICO)
15 149.96.17.164 16839 (SNC)
1 2606:4700:20:... 13335 (CLOUDFLAR...)
16 2
Apex Domain
Subdomains
Transfer
15 service-now.com
ficoitservices.service-now.com
597 KB
1 highcharts.com
code.highcharts.com
93 KB
1 fico.com
support.fico.com
247 B
16 3
Domain Requested by
15 ficoitservices.service-now.com ficoitservices.service-now.com
1 code.highcharts.com ficoitservices.service-now.com
1 support.fico.com 1 redirects
16 3

This site contains no links.

Subject Issuer Validity Valid
*.service-now.com
Entrust Certification Authority - L1K
2020-07-22 -
2021-04-01
8 months crt.sh
highcharts.com
Cloudflare Inc ECC CA-3
2020-07-01 -
2021-07-01
a year crt.sh

This page contains 1 frames:

Primary Page: https://ficoitservices.service-now.com/support
Frame ID: 2C2B3821E5CE767564C6C4CA145D48E4
Requests: 16 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://support.fico.com/ HTTP 307
    https://support.fico.com/ HTTP 301
    https://ficoitservices.service-now.com/support Page URL

Page Statistics

16
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

2
IPs

1
Countries

690 kB
Transfer

2757 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.fico.com/ HTTP 307
    https://support.fico.com/ HTTP 301
    https://ficoitservices.service-now.com/support Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

16 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set support
ficoitservices.service-now.com/
Redirect Chain
  • http://support.fico.com/
  • https://support.fico.com/
  • https://ficoitservices.service-now.com/support
80 KB
18 KB
Document
General
Full URL
https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
8e8b37c8d0a7c6e8123675eaefb4a6cb9524836c9e482ed8143fed1aec87c6bc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Host
ficoitservices.service-now.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

X-Is-Logged-In
false
X-Transaction-ID
343565051b6a
Pragma
no-store,no-cache
Cache-control
no-cache,no-store,must-revalidate,max-age=-1
Expires
0
X-Frame-Options
SAMEORIGIN
Referrer-Policy
same-origin
Content-Encoding
gzip
Content-Type
text/html;charset=UTF-8
Transfer-Encoding
chunked
Date
Tue, 23 Feb 2021 19:53:47 GMT
Server
ServiceNow
Set-Cookie
JSESSIONID=0B3C6B5FD30CF7ECD9C34AE9B5B52DCB; Path=/; HttpOnly; SameSite=None; Secure glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; HttpOnly; SameSite=None; Secure glide_user_route=glide.da36f4c259c4ddb19eebed0872419bf3; Max-Age=2147483647; Expires=Sun, 13-Mar-2089 23:07:55 GMT; Path=/; HttpOnly; SameSite=None; Secure BIGipServerpool_ficoitservices=2541967626.43582.0000; path=/; Httponly; Secure; SameSite=None; Secure
Strict-Transport-Security
max-age=63072000; includeSubDomains

Redirect headers

Date
Tue, 23 Feb 2021 19:53:47 GMT
Server
Apache/2.2.15 (Red Hat)
Location
https://ficoitservices.service-now.com/support
Content-Length
338
Connection
close
Content-Type
text/html; charset=iso-8859-1
sp-bootstrap.scss
ficoitservices.service-now.com/styles/scss/
196 KB
30 KB
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/styles/scss/sp-bootstrap.scss?portal_id=b12c83951335cf403e5b5d422244b0cd&v=be08aef41baea810f8bc6288bd4bcbe0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
115ee9e7bcbedc51400f18602c6bc614b60aa9da9f8d74257dc407aa3e2b0358
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Feb 2021 18:26:06 GMT
Server
ServiceNow
ETag
05ddd573673fd9ff6074713b2b9a4057
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 27 Feb 2022 19:53:48 GMT
js_includes_sp_libs_min.jsx
ficoitservices.service-now.com/scripts/
297 KB
105 KB
Script
General
Full URL
https://ficoitservices.service-now.com/scripts/js_includes_sp_libs_min.jsx?v=01-08-2021_1842&lp=Tue_Feb_09_02_53_06_PST_2021&c=44_1165
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
3879869a5bb28ac8003872c783142921a540a4214242f4e7e32a7113547cdff5
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:42 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 27 Feb 2022 19:53:49 GMT
js_includes_sp.jsx
ficoitservices.service-now.com/scripts/
2 MB
399 KB
Script
General
Full URL
https://ficoitservices.service-now.com/scripts/js_includes_sp.jsx?v=01-08-2021_1842&lp=Tue_Feb_09_02_53_06_PST_2021&c=44_1165
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
046354024631d6648f5e110bf437894971e599efd8fda91582d244572e6be2cf
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:42 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 27 Feb 2022 19:53:49 GMT
GlobalCatalogItemFunctions.jsdbx
ficoitservices.service-now.com/
174 B
515 B
Script
General
Full URL
https://ficoitservices.service-now.com/GlobalCatalogItemFunctions.jsdbx?c=0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
b2790babf55ddbaa67d440fae592ecb2bb24f07a8bb13893477106d68cf55a25
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Fri, 29 Sep 2017 15:44:20 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
145
Expires
Sun, 27 Feb 2022 19:53:49 GMT
highcharts.js
code.highcharts.com/
283 KB
93 KB
Script
General
Full URL
https://code.highcharts.com/highcharts.js
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:479a , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6d20cc038a30221b941d27ee980dd69b22b917d8aa3d64ee4c80f6a22f8769ff

Request headers

Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 23 Feb 2021 19:53:48 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
4642
x-amz-request-id
A9C98D5CA58DAE77
x-amz-id-2
idX3uKe04Sq3GKJ0ShPykUrMXodruTbqEL4JhEAkhit5PGb+oo3rnlu1DjsUDPxjGFhvSsSPwb8=
last-modified
Tue, 16 Feb 2021 07:34:49 GMT
server
cloudflare
etag
W/"a939261ef528fab159e37df5d8709599"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=OqGovP4X096RiKjE5uSjagf8Q3dYGSyyjK%2FQbVKpsEtyN1DvfzOypXE6WrPveS%2FKPYTCfkjjLC4BwP5RdHsNDCbbEbd%2FJgGKQMnljYcOLAr80Y9nQUrYrcRkWbpWzz4u"}],"max_age":604800}
content-type
text/javascript
cache-control
public, max-age=86400
cf-request-id
08720d8ba200001f51aa8ff000000001
cf-ray
62637ebf682b1f51-FRA
expires
Wed, 17 Feb 2021 07:34:31 GMT
app_com.jsdbx
ficoitservices.service-now.com/
607 B
693 B
Script
General
Full URL
https://ficoitservices.service-now.com/app_com.jsdbx?c=16
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
a535500b8675350002b36c995dd69132f64695d8f130d7cb49637cee91eb607f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Mar 2017 15:36:07 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
323
Expires
Sun, 27 Feb 2022 19:53:49 GMT
app_com.modelUtil.jsdbx
ficoitservices.service-now.com/
7 KB
3 KB
Script
General
Full URL
https://ficoitservices.service-now.com/app_com.modelUtil.jsdbx?c=20
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
36351fed03d4d03c1a93418e40a75636db06c558b667cd756bc906ec82c5bc86
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Mon, 25 Mar 2019 17:18:11 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2568
Expires
Sun, 27 Feb 2022 19:53:49 GMT
app_com.cxs.contextual_search.jsdbx
ficoitservices.service-now.com/
7 KB
2 KB
Script
General
Full URL
https://ficoitservices.service-now.com/app_com.cxs.contextual_search.jsdbx?c=56
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
c3a408dbe2c6e6b40af0681c60aed6cdd17405ec60a4f688ab7cea3b7a47875d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Thu, 29 Aug 2019 23:02:21 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
1755
Expires
Sun, 27 Feb 2022 19:53:49 GMT
retina_icons.css
ficoitservices.service-now.com/styles/retina_icons/
16 KB
3 KB
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/styles/retina_icons/retina_icons.css
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
a2b144d2623c9eba09bd8d08d6a7d18ab5240004b94029689645faef64bdd967
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Sat, 09 Jan 2021 03:59:08 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
2909
Expires
Sun, 27 Feb 2022 19:53:48 GMT
timeline.jsdbx
ficoitservices.service-now.com/
2 KB
1 KB
Script
General
Full URL
https://ficoitservices.service-now.com/timeline.jsdbx?c=0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
cfed2675ae7e9be9b2d35d463c52ee1abfc148a8feafc500a0d9c10c311dbf56
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Fri, 05 Apr 2019 15:14:35 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
753
Expires
Sun, 27 Feb 2022 19:53:49 GMT
source-sans-pro-latin.css
ficoitservices.service-now.com/styles/fonts/source-sans-pro/
1 KB
630 B
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/styles/fonts/source-sans-pro/source-sans-pro-latin.css?v=be08aef41baea810f8bc6288bd4bcbe0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
1c7c259141b903c0b2f76cd49515cee7cb34ecea8a59c08dd2a7304da457a871
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:48 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:42 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
267
Expires
Sun, 27 Feb 2022 19:53:49 GMT
css_includes_$sp.css
ficoitservices.service-now.com/styles/
42 KB
9 KB
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/styles/css_includes_$sp.css?v=be08aef41baea810f8bc6288bd4bcbe0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
3c9def78eb3f00239e978ab768bf9dfdc4cdc9d0085bb1236e9d95898dd91f3b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:49 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:42 GMT
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Strict-Transport-Security
max-age=63072000; includeSubDomains
Expires
Sun, 27 Feb 2022 19:53:49 GMT
sp-patch.css
ficoitservices.service-now.com/styles/
234 B
475 B
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/styles/sp-patch.css?v=be08aef41baea810f8bc6288bd4bcbe0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
b6e20ca17ead0035f163ba76994d42546843b8b0d9a7a401bd0f7b3ec9a7ccc3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:49 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:43 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
112
Expires
Sun, 27 Feb 2022 19:53:49 GMT
font-awesome.css
ficoitservices.service-now.com/scripts/icon-fonts/font-awesome/css/
35 KB
8 KB
Stylesheet
General
Full URL
https://ficoitservices.service-now.com/scripts/icon-fonts/font-awesome/css/font-awesome.css?v=be08aef41baea810f8bc6288bd4bcbe0
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/support
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
4f64232b6de807651571dc3444b391e1fcf1592bcb088af7bb37005bea687010
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://ficoitservices.service-now.com/support
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 23 Feb 2021 19:53:49 GMT
Content-Encoding
gzip
Last-Modified
Sat, 20 Feb 2021 20:45:41 GMT
Server
ServiceNow
Strict-Transport-Security
max-age=63072000; includeSubDomains
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Content-Length
7370
Expires
Sun, 27 Feb 2022 19:53:50 GMT
page
ficoitservices.service-now.com/api/now/sp/
76 KB
18 KB
XHR
General
Full URL
https://ficoitservices.service-now.com/api/now/sp/page?time=1614110029514&portal_id=b12c83951335cf403e5b5d422244b0cd&request_uri=%2Fsupport
Requested by
Host: ficoitservices.service-now.com
URL: https://ficoitservices.service-now.com/scripts/js_includes_sp_libs_min.jsx?v=01-08-2021_1842&lp=Tue_Feb_09_02_53_06_PST_2021&c=44_1165
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.17.164 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-17-164.cust.service-now.com
Software
ServiceNow /
Resource Hash
e2eb65197359fd1c92ad1af75d0196f08f8b89d0c18d6e51ca85203ab4b1a000
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
application/json
X-Transaction-Source
Interface=Service-Portal,Interface-Type=support,Interface-SysID=b12c83951335cf403e5b5d422244b0cd
X-UserToken
703565051b6aac10f8bc6288bd4bcbe882737df5b8470d952de8e392dace98642542a393
X-Requested-With
XMLHttpRequest
Referer
https://ficoitservices.service-now.com/support
x-portal
b12c83951335cf403e5b5d422244b0cd
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-store,no-cache
Date
Tue, 23 Feb 2021 19:53:49 GMT
Content-Encoding
gzip
Server
ServiceNow
Transfer-Encoding
chunked
Content-Type
application/json;charset=UTF-8
X-Transaction-ID
49352d851b6a
Cache-control
no-cache,no-store,must-revalidate,max-age=-1
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Is-Logged-In
false
Expires
0

Verdicts & Comments Add Verdict or Comment

114 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| snWebaConfig object| NOW number| g_tz_offset string| g_tz number| g_first_day_of_week number| g_date_picker_first_day_of_week number| g_notif_timeout string| g_ck number| g_searchWaitTime boolean| g_amb_on_login string| g_lang string| g_system_lang string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_text_direction string| g_accessibility boolean| g_accessibility_visual_patterns string| g_glide_list_separator boolean| g_sort_elements_by_session_language boolean| g_dirty_form_warning_enabled string| g_mandatory_field_msg string| g_field_error_msg boolean| g_tinymce_remove_script_host boolean| g_tinymce_convert_urls boolean| g_tinymce_relative_urls boolean| g_datepicker_validation_enable boolean| g_choices_show_missing string| g_builddate boolean| g_has_agent_chat_config boolean| g_user_is_admin boolean| g_persist_msgs_through_page_nav boolean| g_attachment_force_download_all_mime_types string| g_attachment_force_download_mime_type boolean| logged_in object| SN_APP_RESOURCES function| parseKeyValue function| getSpPageUrl function| getHeaders function| $ function| jQuery object| angular function| countWatchers object| CustomEventManager object| GlideWebAnalytics object| UnifiedAnalytics object| MONTH_NAMES object| DAY_NAMES function| LZ function| isDate function| compareDates function| formatDateServer function| formatDate function| _isInteger function| _getInt function| getDateFromFormat function| parseDate function| getDurationString function| getUserDateTime function| convertUtcTimeToUserTimeMs function| convertUserTimeToUtcTimeMs function| formatPhone function| formatClean function| formatCurrency function| formatNumber function| parseFraction function| formatCents function| formatDollar function| padLeft function| getDecimalSeparator function| getGroupingSeparator function| alertError function| spLoadMaps function| spLoadScript function| initMap object| _self object| Prism object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel function| moment object| Select2 function| Sortable function| _ object| snmCabrillo undefined| amdWeb object| ES6Promise object| glideFormFieldFactory object| catalogVariableHandler object| glideFormFactory object| UI_POLICY_TYPES object| uiPolicyFactory object| uiScriptFactory object| glideFormEnvironmentFactory object| glideModalFactory object| glideRequest function| GlideAjax function| GlideRecord function| GlideUser function| getSCAttachmentCount object| Highcharts string| tabGUID

3 Cookies

Domain/Path Name / Value
ficoitservices.service-now.com/ Name: glide_user_route
Value: glide.da36f4c259c4ddb19eebed0872419bf3
ficoitservices.service-now.com/ Name: BIGipServerpool_ficoitservices
Value: 2541967626.43582.0000
ficoitservices.service-now.com/ Name: JSESSIONID
Value: 0B3C6B5FD30CF7ECD9C34AE9B5B52DCB

1 Console Messages

Source Level URL
Text
console-api log URL: https://ficoitservices.service-now.com/scripts/js_includes_sp.jsx?v=01-08-2021_1842&lp=Tue_Feb_09_02_53_06_PST_2021&c=44_1165(Line 905)
Message:
amb.MessageClient [INFO] >>> connection exists, request satisfied

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Frame-Options SAMEORIGIN