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Haga click aquí para leer la Política de Privacidad


PRIVACY POLICY

This Privacy Policy governs the manner in which Metropolitan Touring (and its
affiliate, Metrojourneys) collects, uses, maintains and discloses information
collected from users (each, a “User”) of
the www.metropolitan-touring.com and www.metrojourneys.com websites (“Sites”).
This privacy policy applies to these Sites and all products and services offered
by Metropolitan Touring and Metrojourneys.




 


PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of
ways, including, but not limited to, when Users visit our sites, register on the
sites, subscribe to the newsletter, fill out a form, and in connection with
other activities, services, features or resources we make available on our
Sites. Users may be asked for, as appropriate, name, e-mail address, phone
number. Users may, however, visit our Sites anonymously. We will collect
personal identification information from Users only if they voluntarily submit
such information to us. Users can always refuse to supply personal
identification information, except that it may prevent them from engaging in
certain activities on our Sites.



 


NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they
interact with our Sites. Non-personal identification information may include the
browser name, the type of computer and technical information about Users means
of connection to our Sites, such as the operating system and the Internet
service providers utilized and/or other similar information.




 


WEB BROWSER COOKIES

Our Sites may use “cookies” to enhance the User experience. User’s web browser
places cookies on their hard drive for record-keeping purposes and sometimes to
track information about them. User may choose to set their web browser to refuse
cookies, or to alert you when cookies are being sent. If they do so, note that
some parts of the Sites may not function properly.




 


HOW WE USE COLLECTED INFORMATION

Metropolitan Touring and Metrojourneys collect and use Users’ personal
information for the following purposes:

 

 * * – To personalize user experience
     We may use information in the aggregate to understand how our Users as a
     group use the services and resources provided on our Sites.

 

 * * – To improve our Sites
     We continually strive to improve our website offerings based on the
     information and feedback we receive from you.

 

 * * – To improve customer service
     Your information helps us to more effectively respond to your customer
     service requests and support needs.

 

 * * – To process transactions
     We may use the information Users provide about themselves when placing an
     order only to provide service to that order. We do not share this
     information with outside parties except to the extent necessary to provide
     the service.

 

 * * – To send periodic emails
     The e-mail address that Users provide for order processing will only be
     used to send them information and updates pertaining to their order. It may
     also be used to respond to their inquiries, and/or other requests or
     questions. If a User decides to opt-in to our mailing list, they will
     receive e-mails that may include company news, updates, related product or
     service information, etc. If, at any time, the User would like to
     unsubscribe from receiving future emails, we will include detailed
     unsubscribe instructions at the bottom of each email.



 


HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and
security measures to protect against unauthorized access, alteration, disclosure
or destruction of your personal information, username, password, transaction
information and data stored on our Site.




 


SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to
others. We may share generic aggregated demographic information not linked to
any personal identification information regarding visitors and users with our
business partners, trusted affiliates and advertisers for the purposes outlined
above. We may use third party service providers to help us operate our business
and the Sites or administer activities on our behalf, such as sending out
newsletters or surveys. We may share your information with these third parties
for those limited purposes provided that you have given us your permission.




 


CHANGES TO THIS PRIVACY POLICY

Metropolitan Touring and Metrojourneys have the discretion to update this
privacy policy at any time. When we do, we will post a notification on the main
page of our Site, revise the updated date at the bottom of this page. We
encourage Users to frequently check this page for any changes to stay informed
about how we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy
policy periodically and become aware of modifications.




 


YOUR ACCEPTANCE OF THESE TERMS

By using these Sites, you acknowledge your acceptance of this policy. If you do
not agree to this policy, please do not use our Sites. Your continued use of the
Sites (following the posting of changes to this policy) will be deemed your
acceptance of those changes.




 


HOW WE USE COLLECTED INFORMATION

We do not sell, trade, or rent Users personal identification information to
others. Your data will only be used by Metropolitan-Touring and our owned and
operated properties, including: www.metrojourneys.com,
HowToGalapagos.Com, www.santacruzgalapagoscruise.com,
www.lapintagalapagoscruise.com, and www.yachtisabela.com. We may share generic
aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted
affiliates and advertisers for the purposes outlined above. We may use third
party service providers to help us operate our business and the Site or
administer activities on our behalf, such as sending out newsletters or surveys.
We may share your information with these third parties for those limited
purposes, provided that you have given us your permission.
[contacts-block-start]

 


CONTACT US

If you have any questions about this Privacy Policy, the practices of the
aforementioned sites, or your dealings with these sites, then please contact us
at:
Metropolitan Touring
www.metropolitan-touring.com
De Las Palmeras Av. N45-74 and De Las Orquídeas Quito – Ecuador
593-229-8312
info@metropolitan-touring.com
This document was last updated on January 17, 2019.


Galapagos and Ecuador Tours

Direct phone
Direct sales: +18555000496
Ecuadorian residents: (+593) 99 145 0325
Rest of the world: (+593) 99 738 3883

08h00 to 17h00 ECT

For Travel Agents
Toll free (+1) 844-329-3182
E-mail: traveldesk@metropolitan-touring.com

For Tour Operators
Toll free (+1) 888-494-1192
E-mail: sales@metropolitan-touring.com

Send us an e-mail: info@metropolitan-touring.com



Currency: US Dollars


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Sales
Toll free (+51) 1-715-5515
ESCAPE

Short Tours in Ecuador


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